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Best Practices in HR Technology for 2020 and Beyond

May 04, 2020 / SUJATA BONDGE

The year 2020 is here and so the new changes in the workplace. With technology becoming advanced, new trends are hitting up the market, and adaption to those has become mandatory to stay competitive. Well, changes in the working method of human resources are not new for hiring professionals instead they are facing it for decades. Over the years, it has moved well beyond its traditional role of compliance to a more important and strategic role within an organization.

Without a doubt, having good talent at the place, a company can’t wish to meet the business goals within the pre-defined time frames. And this has been recognized by c-suite executives and other decision-makers that have caused to give more importance to HR heads and their way of working. According to research, the key challenges human resource professionals will face in the coming years are about creating smooth and efficient HR processes that offer a good employee experience. To make this happen strongly thought out and strongly executed processes are needed otherwise it can negatively impact and hurt the engagement and retention level in the organizations. And looking at today’s hiring market situation demand for good employees is fiercely competitive and so poor HR process is a risk no one wants to afford. This blog consists of best HR practices that are impactful in today’s talent-scarce job market. Thanks to the developing technology solutions and enterprising minds that help human resource professionals in planning workflow, increasing productivity, and helping employees help themselves to better work experience at the workplace.

Table of Contents:
- Social Media Enabled ATS
- Video Interviewing
- Internal Communication
- Managing Remote Workforce

Social Media Enabled ATS

Using social media in the hiring process comes up with many benefits. It helps you establish an employer brand, finds more eligible candidates, and build the talent pipeline faster. Applicant Tracking System is invented way before then social media and still, many human resource professionals find it difficult to understand how an ATS support social media recruiting. And this being the reason many recruiters have not adopted the full potential of social media sites. Here is the answer to how you can do it.

According to stats, 70% of organizations use social media sites for hiring new candidates along with other hiring methods. When you decide to post a job vacancy on various social media sites, it comes up with untold complexity and headaches. It gets difficult to manage and communicate with applicants from separate systems. Here technology like social media enabled ATS comes to the rescue. It allows human resource professionals to broadcast available positions to different social media networks and reach to the maximum suitable candidates. Some providers also offer matching candidates based on the information available on their social media profiles whereas some offer mobile access to the organization’s job portal.

Social media enabled ATS will make it easy for employees to share the job posting to their network and you will end up getting quality employees from the references.

Learn more: ATS to attract the top talent

Video Interviewing

To find the best candidates, to stay innovative and competitive; recruiters are coming up with the newest ways of carrying out interviews. Many companies now consider live and recorded interviews in the hiring process. Otherwise, the standard interview process would consist of candidates submitting applications, HR going through it, and call eligible candidates for the interview, taking some tests to analyze the candidate capabilities, and then finding the right fit.

But video interview has made this task time and cost-efficient. According to a result taken from a recent survey of 506 companies showcased 47% of employers use video interviewing to shorten the time required for hiring. This technology is specifically more useful when candidates are not local.

Virtual interviews are also appreciated by the side of candidates. They do not need to take separate time out for the interview and don’t need to travel across the city or country to face an interview. They can do it by sitting in one place, during the break or after the office work. All they need is a webcam and a fast internet connection.

Companies who use video interviews provide positive candidate experience with a short hiring time frame and end up getting top employees from a large pool of candidates.

Internal Communication

Employee centric HR communication has the ability to impacts the atmosphere of organizations. The company culture consists of goals, values, and practices and it should be conveyed according to best practices so that employees can act upon it. So the message you want to deliver to your employees is as important as the way you deliver it.

It is essential to communicate and engage with the workforce to see the result in productivity and employee retention. Organizations need to share relevant and customized communication across channels with employees. Having a common communication platform where employees can quickly search and find the needful information makes a huge difference.

There are plenty of internal communication platforms that HR professionals can look for and choose one that fits. This will help in maintaining a thriving company culture and growing both the employee and the organization.

Managing Remote Workforce

Remote working is going to be or in fact, it is already a new norm for employees and many companies. Managing people who are physically unavailable in the office is going to be a challenging task for the human resource department. Leveraging employees where and when they are most productive and result-driven is the need of an hour. But adopting remote working is not a thing you do standing on your head.

Many companies have already prepared, knowing the benefits of remote working and are finding higher results in the work.  When asked about remote working during COVID-19, Mike Dickerson, who is CEO of ClickDimensions, shared his view.

The way our company operates today is very similar to before COVID-19. Our global team has always been familiar with teleconferencing and working with customers and colleagues via remote environments. And because our solutions are built natively within Microsoft Dynamics, we have a strong technology infrastructure that can serve a remote workforce. I’m sure it helps that I spent 10 years in the collaboration industry helping people work together when they weren’t together.

- Mike Dickerson, Chief Executive Officer at ClickDimensions


Read the full interview here.

Technology has transformed the way hiring used to be done. It is all set to break the geographic barriers where organizations can build a talent network from candidates all around the world and position themselves as a top performer with the best use of technology.

Well, these were best practices for using HR technology in 2020 and beyond to help you in minimizing the recruiting efforts and maximizing the benefits. Reach out to us sharing which best practices you are using in your company to see the change.