FurstPerson

furstperson.com

FurstPerson provides a web-based hiring solution that specializes in helping businesses hire for direct customer contact jobs. FurstPerson has specific hiring solutions for contact center, staffing/RPO, outsourcer, retail, hospitality, field service, food service, and sales organizations. We design custom pre-hire and talent-growth solutions that embrace the uniqueness of each customer’s business, jobs, and culture. We focus on a closed-loop analytics process to drive continuous improvement and financial value for our clients…

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HOW DO YOU KNOW THAT YOUR HIRING PROCESS REALLY WORKS?

FurstPerson | July 31, 2015

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Measuring Employee Performance “When you think about HR practices and hiring in general, the question is: how do we know our processes are actually working?” Furst says. “How do we know that we are actually sourcing candidates who are performing well?” According to Furst, instituting a quality of hire report card is a way of linking sourcing and hiring practices to business outcomes, a way to help HR make its business case. The report card works as su...

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CREATIVITY MOST IN-DEMAND SOFT SKILL FOR 2020, LINKEDIN SAYS

HR Dive | January 13, 2020

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Creativity was the most in-demand soft skill for applicants last year, and it has retained its place heading into 2020, according to a Jan. 9 LinkedIn Learning report. "Organizations need people who can creatively approach problems and tasks across all business roles, from software engineering to HR," the company said. Persuasion, collaboration, adaptability and emotional intelligence rounded out the top five. LinkedIn noted that emotional intelligence — defined as the ability to...

Read More

DOL FINALIZES FLSA JOINT EMPLOYER RULE, LIMITING BUSINESS LIABILITY

HR Dive | January 14, 2020

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The U.S. Department of Labor (DOL) has limited joint employer liability under the Fair Labor Standards Act (FLSA) in final regulations published Jan. 12. The rule, slated to be published in the Federal Register Jan. 16, spells out the circumstances under which more than one business can be held liable for FLSA violations. It largely adopts the "four-factor balancing test" from DOL's proposed version of the rule while also clarifying that an employee's "economic dependence&...

Read More

WORKJAM LAUNCHES NEXT GENERATION TASK MANAGEMENT PLATFORM ADVANCING THE FRONTLINE WORKFORCE REVOLUTION

WorkJam | January 13, 2020

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WorkJam, the world’s leading digital workplace for frontline employees, announced today the release of its new, next-generation Task Management module, enabling employers to effectively manage the operations and experience for their frontline workforce. Task management has historically been either a manual or siloed function, facilitated by outdated and overburdened systems, creating barriers to true operational excellence and obstacles for developing the optimal employee experience. WorkJ...

Read More
news image

HOW DO YOU KNOW THAT YOUR HIRING PROCESS REALLY WORKS?

FurstPerson | July 31, 2015

Measuring Employee Performance “When you think about HR practices and hiring in general, the question is: how do we know our processes are actually working?” Furst says. “How do we know that we are actually sourcing candidates who are performing well?” According to Furst, instituting a quality of hire report card is a way of linking sourcing and hiring practices to business outcomes, a way to help HR make its business case. The report card works as su...

Read More
news image

CREATIVITY MOST IN-DEMAND SOFT SKILL FOR 2020, LINKEDIN SAYS

HR Dive | January 13, 2020

Creativity was the most in-demand soft skill for applicants last year, and it has retained its place heading into 2020, according to a Jan. 9 LinkedIn Learning report. "Organizations need people who can creatively approach problems and tasks across all business roles, from software engineering to HR," the company said. Persuasion, collaboration, adaptability and emotional intelligence rounded out the top five. LinkedIn noted that emotional intelligence — defined as the ability to...

Read More
news image

DOL FINALIZES FLSA JOINT EMPLOYER RULE, LIMITING BUSINESS LIABILITY

HR Dive | January 14, 2020

The U.S. Department of Labor (DOL) has limited joint employer liability under the Fair Labor Standards Act (FLSA) in final regulations published Jan. 12. The rule, slated to be published in the Federal Register Jan. 16, spells out the circumstances under which more than one business can be held liable for FLSA violations. It largely adopts the "four-factor balancing test" from DOL's proposed version of the rule while also clarifying that an employee's "economic dependence&...

Read More
news image

WORKJAM LAUNCHES NEXT GENERATION TASK MANAGEMENT PLATFORM ADVANCING THE FRONTLINE WORKFORCE REVOLUTION

WorkJam | January 13, 2020

WorkJam, the world’s leading digital workplace for frontline employees, announced today the release of its new, next-generation Task Management module, enabling employers to effectively manage the operations and experience for their frontline workforce. Task management has historically been either a manual or siloed function, facilitated by outdated and overburdened systems, creating barriers to true operational excellence and obstacles for developing the optimal employee experience. WorkJ...

Read More