BambooHR Reveals First Ever Employee Experience Report

BambooHR | October 09, 2020

BambooHR Reveals First Ever Employee Experience Report
BambooHR, the business' driving cloud-facilitated programming supplier committed to controlling the vital advancement of HR, today declared its first since forever Employee Experience Report. The report uncovers that while private venture HR pioneers have probably some comprehension of the significance of employee experience (EX), they spend a critical part of their work hours dedicated to value-based HR obligations, and they expect their positions will turn out to be progressively muddled.

"2020 has cracked open our traditional prioritization of customer experience (CX) as the most important metric for business success," said Brad Rencher, CEO of BambooHR. "It's more clear than ever that our people understand their worth and they're asking for more opportunities, growth and trust, and to be seen as true contributors. As we move through the challenges of COVID-19 and beyond, employee experience should be a top priority for all businesses."

Released in conjunction with BambooHR's sixth-annual Virtual HR Summit, the research showed:

EX and CX Leaders Operate in Silos
Indeed, even in independent ventures, there is restricted correspondence between the proprietors of client and employee experience. Business pioneers associated with HR see vocation related factors, for example, remuneration, profession development, and execution surveys to be undeniably more significant than advantages

For example, on location pleasantries, free food and bites, and friends recreational occasions regarding the effect on both positive employee and client experience results. Nonetheless, there is a huge detach between the divisions liable for EX versus those engaged with CX.

HR Duties Increasingly Complicated
Overall, overseeing ordinary HR-related obligations than they do on improving it. Most private ventures are intending to develop throughout the following barely any years, which will probably build HR duties. Indeed, 66% of entrepreneurs and chiefs expect their HR-related obligations to increment in the coming year and more than 33% foresee expecting to dedicate more assets to HR as their association develops.

EX Prioritization Limited

Contrasted with different measurements of authoritative wellbeing, EX positions close to the lower part of the pack as far as needs for private companies. It is perceived as a basic proportion of authoritative wellbeing by not exactly 50% of entrepreneurs HR pioneers, mirroring a misconception of the significance of EX in business execution.

"Making an effort to build a positive employee experience is no longer an option, but an imperative to stand out and stay competitive in 2020. Not only does this effort attract and retain talent, but it creates a long-lasting and compelling employer brand," said Amy Frampton, head of marketing at BambooHR. "Employee endorsements, alongside your product and customer experience, provide powerful validation that make your employer brand shine."

Survey Methodology
In September 2020, Y2 Analytics surveyed 302 small business owners and managers that have key influence over HR decisions in their organization. Respondents worked at an organization with between 26-500 employees. To download the report visit

About BambooHR
With over 600 employees, 19,000 customers and over a million users worldwide, BambooHR is a leading and innovative platform for Human Resources in the SMB market. BambooHR's software makes it easy for HR professionals to collect, maintain, and analyze data, improve the way they hire talent, onboard new employees, manage compensation, and develop their company culture. It's designed to set organizations free to focus on what matters most—people. BambooHR's clients include innovators like Asana, Foursquare, Stance, and Reddit. BambooHR also hosts more than 30,000 HR professionals at its annual HR Virtual Summit. Recent recognition and awards include the 2019 and 2020 Forbes Cloud 100, Fortune's Top 50 Workplaces in Technology, a Best Small & Medium Workplace for the third consecutive year, Best Workplaces for Women, and Best Workplace for Millennials by Great Places to Work.


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