HR Practice, HR Strategy
PR Newswire | August 23, 2023
hrtech, the Singapore-headquartered HR Technology Analyst firm, recently announced the launch of an HR Guide titled "Conversational AI in Recruitment" to address the need for automation that simplifies and streamlines the candidate experience, while saving hours of repetitive work for recruiters every day. The guide was produced in partnership with Paradox, the conversational hiring platform helping global employers like Unilever, Nestle, McDonald's, and General Motors transform hiring with mobile-first automation.
The idea behind the HR guide stems from the fact that there has been a drastic change in the way organizations and employees approach business processes. Digital transformation has been the topmost priority for organizations wanting to enhance business proficiency and candidate experience. Today, candidates want a consumer-grade experience at their workplace and expect the hire-to-retire journey to be digitally seamless and efficient. Candidates also expect multi-channel accessibility to connect with recruiters — and instant access to information throughout the hiring process. This is where Conversational AI proves to be a great aid for recruiters.
The HR guide intelligently brings rest to all the myths surrounding Conversational AI and maps out the differences between traditional recruitment techniques and Conversational AI-led recruitment. To harness the full potential of Conversational AI, the HR guide validates that organizations can integrate this technology into their recruitment tech stack, including Applicant Tracking System (ATS), job boards, CRM, assessments, recruitment marketing tools, and more.
The HR guide brings to light the success stories of global organizations that have deployed Conversational AI to enhance their recruitment function. The detailed case studies about the United Overseas Bank Limited (UOB), McDonald's, and a non-profit healthcare organization will help you understand how Paradox helped them improve their recruitment function and enhance the candidate experience using Conversational AI.
"At Paradox, we've always imagined a future where boring, repetitive recruiting work is replaced by conversational experiences that dramatically simplify and streamline the entire hiring process. Our goal is to give recruiters hours back in their day to spend more time with people, not software — and to create experiences candidates love. The hrtech.sg team has truly captured the essence of Conversational AI in this HR guide — specifically, the business value it creates by stripping away inefficiency and time stealers in the hiring process" said Paradox Client Success Director Zhenlin Ong, who supports clients like UOB, Scoot, and Starhub in Singapore.
"hrtech has always been a strong advocate of using smart technology to not just simplify HR processes but to elevate HR into a business growth function. Conversational AI is, indeed, a significant breakthrough that will completely transform the way organizations approach hiring. This technology focuses on the two most crucial expectations of the modern-day candidate - Personalization and Easy Accessibility. This HR guide covers all the aspects of Conversational AI, right from the need to the applications in recruitment function." Sriram Iyer, Founder & CEO, hrtech believes that Conversational AI is the only way ahead for organizations that want to stay ahead of the curve.
About Paradox
Launched in 2016, Paradox is the conversational recruiting platform that automates repetitive tasks in the hiring process with next-gen solutions that automate screening, interview scheduling, onboarding, and more — creating world-class, mobile-first candidate experiences that save recruiters countless hours every day. Among Paradox's solutions is the world's first Conversational ATS and Conversational Career Sites, which are transforming hiring for hundreds of global clients like McDonald's, Nestle, General Motors, and Pfizer. To learn more, visit their website at: https://www.paradox.ai/
About hrtech
hrtech, a HRTech Analyst firm, dedicated to facilitating Workplace and Workforce Transformations that drive robust Business and HR outcomes for enterprises across Asia and the Middle East. Our unwavering vision has been to create a TECH-DRIVEN and DATA-CENTRIC HR ECOSYSTEM, enabling successful Workplace and Talent Transformations that fuel organizational growth and empower HR teams to become Strategic Business Partners. To guide HR teams through this transformational journey, we operate through four distinct verticals: Academy, Advisory & Consulting, Marketplace Solutions, and Talent On-Demand. For more details: https://www.hrtech.sg
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Employee Experience, Employee Benefits
PR Newswire | August 18, 2023
Google Cloud today announced that employee experience platform Culture Amp will use Google's Vertex AI as the foundation of its generative AI solutions, following a successful pilot that could save HR professionals hundreds of hours normally spent analyzing employee feedback.
Culture Amp will use Vertex AI to train, model, and fine-tune its generative AI capabilities, underpinning efforts to combine highly accurate and actionable results from employee data with full transparency into how AI derives its conclusions.
"Our multi-year journey with AI and machine learning has shown us that you can't take a short-term, opportunistic approach to this technology—you need a rigorous operating model and ethical principles to create value in a way that doesn't endanger your customers or their employees' wellbeing," said Doug English, Co-Founder and Chief Technology Officer, Culture Amp. "Google Cloud's technical capabilities and commitment to responsible AI gave us the confidence to make it the foundation for building trustworthy and transparent generative AI functions within our Employee Experience Platform that keep humans firmly at the center of employee experience."
The first of Culture Amp's generative AI capabilities will include features that summarize up to tens of thousands of employee survey comments into topics and actionable insights—automating a process that typically takes HR administrators of medium-to-large organizations up to hundreds of hours to complete. HR Administrators using these functions retain full oversight of which employee feedback traces back to the summarized insights produced by Vertex AI, allowing them to correct the results for potential bias and organizational context while maintaining the anonymity of employees' responses.
"Capabilities like summation of comments allow our customers to respond to employee feedback at scale in as close to real time as possible. This bolsters employee confidence in their employers to act on workplace issues in a timely and decisive fashion," said English. "The training and modeling capabilities that Vertex AI provides help us ensure such solutions lead to a much more intuitive and responsive employee experience, without negating HR's expertize in negotiating complex workforce dynamics or undermining people's trust in their employers."
Google Cloud's generative AI security architecture ensures customer data remains with Culture Amp, and its open architecture will also support Culture Amp's efforts to involve customers in co-creating future generative AI functions for its platform.
"We're proud to support Culture Amp in its pursuit of massive value creation for, and with, employers and their employees using generative AI. We're excited to work with the company to apply our testing and modeling environments to bring responsible, well-governed AI development into the mainstream," said Alister Dias, Vice President of Google Cloud Australia & New Zealand. "Vertex AI allows our customers to always tap into the latest and most powerful development tools on the market, while maintaining full control over access and privacy for sensitive employee data."
About Google Cloud
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
About Culture Amp
Culture Amp revolutionizes how over 25 million employees across 6,500 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.
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Workforce Management, Employee Engagement
PR Newswire | August 08, 2023
Paycor HCM, Inc. ("Paycor") (Nasdaq: PYCR), a leading provider of human capital management (HCM) software, today announced the release of Paycor Engage, a new employee engagement solution that will elevate how leaders communicate with and motivate their teams. The latest solution empowers leaders with an advanced one-stop-shop to share company news, communicate with teams and recognize employees across mobile and web. Paycor Engage will also enable social collaboration for cross-functional groups across the organization.
Engagement is the top driving factor of business efficiency, and organizational leaders outfitted with the right tools to inspire loyalty and active participation from employees are critical in today's workforce. Highly engaged teams experience a 40% reduction in turnover on average. As culture and employee engagement are undeniably influenced by frontline managers, engagement through Paycor Engage will elevate transparency, celebration and foster inclusivity within teams. Companies with engaged employees drive success by any measure, be it revenue, productivity, or customer satisfaction.
"With employee retention continuing to remain a top concern among businesses, it is essential for leaders to ensure their employees feel engaged and valued. In fact, a recent study from Recruiter.com found that 82% of Americans feel underappreciated at work and, according to Deloitte, recognition is highly correlated with improving employee engagement " said Ryan Bergstrom, Chief Product Officer at Paycor. "By streamlining critical information to our teams in an easy to consume, mobile first design for easy collaboration, employees are able to interact with each other and business leaders, taking company communications to the next level."
About Paycor
Paycor's human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding, and payroll to career development and retention, but what really sets us apart is our focus on leaders. For more than 30 years, we've been listening to and partnering with leaders, so we know what they need; a unified HR platform, easy integration with third party apps, powerful analytics, talent development tools, and configurable technology that supports specific industry needs. That's why more than 30,000 customers trust Paycor to help them solve problems and achieve their goals. Learn more at paycor.com.
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