HR Strategy,Employee Benefits

Global HR Research Earns Top Spot in National Customer Survey

Global HR Research Earns Top Spot in National Customer Survey
Global HR Research (GHRR) has earned the coveted number-one spot in the Baker's Dozen Satisfaction Survey for "Overall Enterprise Pre-Employment Screening Leaders" and "Enterprise Quality of Service." The annual survey is noted as the largest and most prestigious ranking of pre-employment services, including background checks, drug testing, and occupational health services.

The annual survey is conducted by HRO Today (HRO), a major media company reaching over 180,000 human resource decision-makers. HRO validates client survey responses and uses algorithms to score service quality, breadth of service offering, and the depth of expertise needed for enterprise-level clients.

GHRR earned the highest scores for Service Quality and Overall Satisfaction – competing against an impressive list of competitors.

"This recognition is especially meaningful because it is the only national ranking that relies exclusively on direct feedback from actual clients, Whether you have 100 employees or 100,000, we understand the complexities caused by changes in the workforce and the dynamic environment of regulatory, safety, and compliance issues. But, more importantly, we understand the value of providing good service in building long-term relationships with our clients."

- Revell Fraser, chief client officer for GHRR

With more than 6,000 clients, GHRR has been executing a controlled growth plan focused on responsive service, product development, and leveraging proprietary technology to improve the pre-employment screening process used by HR staff and their job applicants. As a result, GHRR has been recognized in the Baker's Dozen Survey for the thirteenth consecutive year, the only enterprise provider to do so.

About Global HR Research:
Better by every measure.

Global HR Research has earned the trust of Fortune's Top 50, Forbes' Largest Private Companies, and Inc's Top 5000 companies across the U.S. by leveraging our employment screening technology and helping clients build and manage effective screening programs. That trust has been consistently recognized and awarded by the industry's most influential associations and news publications, including HRO Today Magazine's "Bakers Dozen" List of top national background screening providers and by Workforce Magazine's "Hot List" of top background screening providers for the past nine years. Furthermore, GHRR is accredited by the Professional Background Screening Association (PBSA) as recognized by the Background Screening Credentialing Council (BSCC), and SHRM as an accredited educational resource. Our advanced proprietary technology provides our customers with employment screening, compliance, risk management solutions, and comprehensive tools to help make better and quicker hiring decisions. These distinctions have consistently made GHRR a better alternative for their customers, providing better data intelligence, better technology, and better teams.

Spotlight

Spotlight

Related News

Workforce Management

Mercans’ G2N Nova Solves Global Payroll Data Privacy Challenges

Mercans | January 24, 2024

Mercans continues to disrupt the global payroll industry and solidify its leadership position by rolling out exciting new features to its flagship, G2N Nova payroll engine. The recently launched features include game-changing technology and address some of the biggest challenges of global payroll, including international data privacy compliance and processing latency limitations. Mercans’ G2N Nova leverages groundbreaking stateless application architecture to enable completely anonymous payroll processing. This unprecedented technological approach enables processing gross-to-net payrolls without any sensitive Personal Identifiable Information (PII) ever being passed from clients to Mercans’ G2N Nova global payroll application. The stateless application architecture has never before been successfully deployed in the global payroll industry, and G2N Nova, is the only payroll engine that is able to generate 100% accurate gross-to-net calculations for 100+ countries. And that’s not all, it does so through a single, native platform in real-time without accessing or storing any identifiable information related to employees. This evidently innovative, payroll technology solution completely overcomes the complex data privacy compliance requirements, as confidential employee data never leaves the clients’ systems and is not needed by G2N Nova for gross-to-net payroll calculations. Thus, proving its technological prowess and independence. Additionally, this approach is a game-changer for the industry because data breaches and ransomware attacks have created concerns about data security and privacy in the payroll sector. These concerns have been significant hurdles for companies trusting external service or software providers for international payroll processing. G2N Nova’s stateless app architecture eliminates these concerns entirely. Clients’ PII never leaves their data centers and payroll-related information used by G2N Nova is completely anonymized. G2N Nova upgrade also includes a ground-breaking Continuous Calc feature that fundamentally changes how payrolls are processed. Until now, all payrolls had to go through a multi-step payroll processing cycle. G2N Nova breaks this legacy paradigm and introduces real-time net pay. The Continuous Calc feature maintains full gross-to-net values for each employee in real-time and automatically updates the net pay amounts of employees whenever there is an update to an employee’s record. This feature, thus, eliminates the need to wait for a payroll processing cycle to be completed to determine an employee’s net pay for a period. The gross-to-net values for all employees will be always available in real-time. In addition, the new version of G2N Nova lays a foundation for incorporating blockchain technology into payroll processes, allowing instantaneous and 100% tamper-proof verification of payroll calculations and payments using blockchain technology. Blockchain will create a permanent, unchangeable record of real-time record of all payroll transactions and amounts — so no one can alter or remove it. This revolutionary approach, thus, solidifies the foundation for third parties, including financial institutions, tax authorities, etc. The new ground-breaking version of G2N Nova offers global, gross-to-net payroll processing capabilities across 100+ countries, making it the world’s most advanced and powerful native payroll engine. G2N Nova is available as a SaaS or service delivery platform that can be used as a stand-alone global payroll platform or deeply integrated with all major HCM or Workforce Management software solutions. About Mercans Mercans is a global leader in payroll technology. Mercans’ revolutionary global payroll engine G2N Nova enables Enterprise businesses & HCM providers to perform gross to-net calculations across 100+ legislation.

Read More

Workforce Management

Alight and CirrusMD team up to deliver physician-led virtual primary care on Alight Worklife®

Alight Solutions | January 09, 2024

Alight, Inc. a leading cloud-based human capital and technology services provider, and CirrusMD, a physician-first provider of on-demand virtual care, today announced a strategic agreement to offer a chat-enabled, physician-led, virtual care solution. The partnership is aimed at breaking down barriers to virtual care by providing employees with access to expert physicians across a wide range of health care needs on the Alight Worklife platform. “The Alight Worklife platform serves as employees’ comprehensive connection point to their health, wealth, payroll and leaves benefits, which helps employers cut complexities, costs and engage individuals in the moments that matter most,” said Bipin Mistry, chief medical officer at Alight. “The partnership with CirrusMD helps take employee engagement one step further by making physician-led virtual care easily accessible to employees and bridges the gap between virtual clinical care delivery and employer-sponsored benefits navigation.” Helping employees arrive at the most appropriate care Employees on the Alight Worklife platform can engage directly with CirrusMD or be prompted to engage after completing Alight’s AI-powered Symptom Checker online experience to better understand their healthcare needs and guide them to care options, including virtual care provided by CirrusMD. With Single Sign-On (SSO) for fast connections to care within 60 seconds, Alight Worklife enhances the participant experience. CirrusMD’s Physician-first Care & Guidance approach to virtual primary care provides members with always-on, instant access to a doctor via chat-first modality. CirrusMD’s multidisciplinary clinical team conducts encounters on a proprietary clinical intelligence engine that provides real-time insights to physicians based on data from millions of patient-physician interactions. Once employees connect with physicians, CirrusMD offers a seamless, efficient and patient-centric virtual care experience by Connecting patients to physicians in less than a minute, 24 hours per day, 365 days per year, Delivering advanced primary care that includes behavioral health, women’s health, acute care, chronic condition management and more, Physician-led seven-day experiences, interactions that allow time for in-depth diagnosis and treatment, reducing the high costs associated with multiple follow-ups, Text-based chat with options for video, voice and images when needed, Immediate referrals to employer benefits and in-network resources, And real-time Spanish language translation to help overcome potential language barriers. Optimizing the integration of healthcare benefits and clinical workflows The strategic partnership enables employers to select CirrusMD as part of their Alight Healthcare Navigation offering within the Alight Worklife platform. As well, CirrusMD providers benefit from access to Alight’s Symptom Checker results and can reference benefit programs available to the participant which can serve to facilitate patient follow-ups with both CirrusMD care teams and Alight Health Pros for a comprehensive healthcare journey support. This combined solution provides ongoing navigation to appropriate referrals and resources. For example, Alight's support for individuals with Behavioral Health conditions aligns seamlessly with CirrusMD, offering quick access to virtual Behavioral Health support when needed. Employees can be directed to other types of care options such as virtual physical therapy, through referrals made directly from CirrusMD or Alight. “At CirrusMD we are reimagining the point of care to provide the time and information needed to support a productive dialog between patient and physician, giving both the time and information they need for exceptional care experiences,” said Jamie Hall, president and CEO of CirrusMD. “This strategic agreement represents an important milestone in advancing virtual primary care, combining the strengths of Alight Solutions and CirrusMD to transform the healthcare experience for individuals and employers alike.” CirrusMD boasts an 83% issue resolution rate and an 93% overall patient satisfaction rate, and serves notable customers including health plans, large employers and the U.S. Department of Veterans Affairs. About Alight Solutions Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. About CirrusMD CirrusMD delivers Physician-first Care & Guidance, a smart care model founded in the tenets of Advanced Primary Care. It brings together activated members with trusted physicians, relevant resources, and smart technology to change healthcare as we know it. CirrusMD improves speed to care, removes barriers to physicians, brings patient data into the care encounter, and promotes transparency at the point of referral. We believe that when you provide immediate, affordable care at scale you can drive the change needed to improve health and lower cost across an entire population.

Read More

Workforce Management

These Top Nine Human Capital Management Software Providers Will Streamline HR Initiatives This Year, SoftwareReviews Users Say

SoftwareReviews | December 11, 2023

SoftwareReviews, a division of Info-Tech Research Group and a leading source for insights on the software provider landscape, has revealed its new 2023 Human Capital Management (HCM) Data Quadrant Report, highlighting the top nine HCM solutions in the enterprise and midmarket spaces for the year. Adopting HCM software is essential for organizations, particularly as they focus more on attracting, keeping, and engaging their workforce. This software consolidates key HR functions such as storing employee information, managing payroll, recruiting, administering benefits, and more. By using HCM software, organizations can manage their employees more effectively, optimize HR service access, encourage learning and development, and improve employee engagement to develop a workforce that is both productive and content. "The case for investment in HCM technology has never been stronger, but the market has also never been more complex to navigate. New vendors with exciting new technology are entering the market, and established players are consolidating, creating a constantly evolving landscape," says Lisa Highfield, principal research director at Info-Tech Research Group and McLean & Company. "As such, it's more important than ever for software buyers to carefully and thoroughly explore the HCM landscape to find the vendor and technology that best fits their strategic priorities." To assist organizational leaders in deciding which HCM system aligns best with their strategies for retaining talent and fulfilling business requirements, SoftwareReviews has pinpointed the leading providers in the human capital management category. The top providers are ranked based on insights from verified survey data collected from 2,235 end-user reviews and high scores on SoftwareReviews' Data Quadrant. The 2023 Enterprise Human Capital Management Software Gold Medalists are as follows Workday HCM, 8.5 CS, ranked high for employee record. UKG Pro, 8.5 CS, ranked high for availability and quality of training. Ceridian Dayforce, 8.4 CS, ranked high for payroll administration. The 2023 Midmarket Human Capital Management Software Gold Medalists are as follows Rippling, 9.1 CS, ranked high for usability and intuitiveness. Gusto, 9.1 CS, ranked high for business value creation. BambooHR, 8.9 CS, ranked high for ease of implementation. isolved People Cloud, 8.4 CS, ranked high for employee record. Humi, 8.3 CS, ranked high for vendor support. Zenefits, 8.2 CS, ranked high for the quality of features. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. About SoftwareReviews SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

Read More