Managers Prevail Despite Operational Challenges of Hybrid Work, According to a New Hibob Survey
Anurag Khadkikar | June 16, 2021
Hibob, an HR technology disruptor, has released the findings of a new study that reveals the pressure that remote work causes between HR departments and individual contributors. While the connection between HR and senior management is looking up, middle managers and individual contributors aren't as confident in HR's capacity to manage procedures in the new world of work. According to the findings, HR must identify strategies to involve senior management and middle and junior staff to encourage higher satisfaction and trust.
HR Must Prioritize Employees Across Levels
While HR connects with individuals in senior positions, junior and mid-level employees are not benefiting in the same way. Individual contributors believe HR is not investing enough time in them – whether this is due to a lack of direct communication, attention, or other factors – indicating a need for more excellent direct support. To reach all employees and have a meaningful impact, HR professionals should use modern HR technology tools.
• During the pandemic, 75% of senior managers found HR helpful, but just 47% and 54% of individual contributors and middle managers, respectively, felt the same.
• Nearly half (49%) of senior managers said their HR team was responsive to feedback during the last year, whereas just 25% of individual contributors said the same.
HR and senior team members communicate openly and directly with one another. By using the same communication strategies with individual contributors, all employees will feel the influence of HR teams' efforts to create a pleasant working environment. HR departments may use internal surveys and polls to collect feedback, foster engagement, and initiate responses to their programs.
Managers Are The Current Change Agents
Managers are presently responsible for building culture in remote and hybrid workplace models, acting as the go-between for individual contributors and HR departments, and providing leadership. Managers are driving the employee experience by ensuring team processes are followed while also promoting good cultures by establishing a sense of remote camaraderie through a more active role in mentoring junior employees and onboarding new employees.
• Since the onset of the pandemic, two-thirds of respondents (66%) believe their managers have taken a more active role in building culture and protecting wellbeing.
• Compared to coworkers and HR teams, nearly half of respondents said their team leader had been the most helpful in adapting to a remote or hybrid workplace.
Best Of Both Worlds Is Necessary For Success
The future of work necessitates seamless communication between HR and managers. Managers and teams must collaborate to participate in open, two-way communication to instill confidence in workers at all levels of the organization. This is essential for fostering high levels of engagement, happiness, and, ultimately, a culture of understanding and credibility.
• Seventy-six percent of senior managers were convinced that HR could make an educated judgment on re-entry into the workplace.
• Only half of the individual contributors, 53%, agreed. This highlights the need for HR to double down on reaching every employee, collaborating with managers along the route to assess employee satisfaction, and ensuring that corporate policy is implemented throughout the organization.
Pollfish conducted the national survey on behalf of Hibob on February 25, 2021. It includes responses from 1,000 full-time employees in the United States aged 25 and higher.
Hibob was founded to modernize HR technology. Hibob's bob platform, data-driven and straightforward, was designed for the way people operate today: globally, remotely, and collaboratively. Hibob has achieved consecutive triple-digit year-over-year revenue growth since its launch in late 2015. It has become the HRIS of choice for more than 1,000 modern, midsize, and multinational companies that understand that a powerful, agile HR tech suite is the mission-critical driver of organizational success. Bob is used by fast-growing companies worldwide, like Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia, to help HR and managers connect, engage, develop, and retain top talent.