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WORKFORCE MANAGEMENT

MiaRec Announces Call Recording and Workforce Engagement Solution for Microsoft Teams

MiaRec | March 10, 2022

MiaRec Inc., a global provider of customer and workforce engagement software, has announced the launch of a new solution for Microsoft Teams. MiaRec's call recording and workforce engagement platform integrates several tools including call recording, voice analytics, quality management and advanced reporting into a single unified solution.

MiaRec for Microsoft Teams will allow for rapid plug-and-play deployment providing organizations the ability to scale the new solution as they grow with ease. MiaRec makes capturing both Teams-based contact center and back-office calls simple with its new rigorously tested MS Teams integration.

"Our new Microsoft Teams solution is designed to allow users to capture every Microsoft Teams call easily, transparently, and compliantly. However, what truly sets it apart is our ability to provide organizations with the capability to move beyond compliance and provide a full suite of call recording and workforce engagement capabilities."

- MiaRec CEO, Gennadiy Bezko

Microsoft Teams has quickly become the most widely-used communications tool on the market and is used across all levels of organizations of all sizes.  This release is designed to provide enterprises with a tool to compliantly record its Microsoft Teams interactions across the entire organization. MiaRec for Microsoft Teams provides the reliable compliance features required for the back office with the dynamic tools that contact centers and front-line employees need to deliver experiences that matter. MiaRec provides Microsoft Teams users with the ability to leverage their interaction recordings to achieve the business goals.

"MiaRec's new Microsoft Teams integration provides organizations more than compliance recording. It provides robust voice analytics functionality with the ability to intelligently organize your recordings by topic making it easier to access the information relevant to you and your organization".

- MiaRec COO, Tatiana Polyakova

Polyakova added, "this new integration can help any organization stay compliant but has been especially designed to help customer-first organizations drive satisfaction and improve retention amongst their customers and employees."

About MiaRec
Miarec, inc. empowers organizations with tools that enhance the relationship between company and customer by transforming data into insight. MiaRec's Customer and Workforce Engagement Platform unifies call recording, voice analytics, quality management, screen recording and advanced reporting functionality in one unified solution. MiaRec is an innovator in the multi-billion-dollar call recording and customer engagement industries.

Spotlight

Hire top developers with an Ionic Framework with Angular test

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Spotlight

Hire top developers with an Ionic Framework with Angular test

It’s everyone’s desire to get the best quality for their products. An app’s quality can determine the success of your organization, so finding the best developers is vital for creating your mobile apps.

Basically, the Ionic framework with Angular test examines applicants’ skills in adopting Ionic framework layout and theming, utilizing Angular with ionic framework, and using Ionic components and native solutions, among others.

Again, this Ionic programming test can help you discover Ionic developers who can create a new mobile app for Android and iOS devices. Successful applicants can apply the Ionic framework with Angular with numerous component types and plugins.

Lastly, exceptional candidates also have the skills to add new features to old apps, conduct version upgrades, and resolve problems in the development process.

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Avionte Staffing Software | March 15, 2023

Avionté, a pioneer in enterprise staffing, hiring, and talent enablement software, recently introduced Avionté 24/7 ONBOARDING. It is a comprehensive, mobile-enabled onboarding solution that enables talent to perform all onboarding tasks through their smartphone while delivering real-time updates to recruiters via the AviontéBold staffing platform. Using the Avionté 24/7 Mobile app, talent can audit forms, attach proof of identification and credentials, and electronically sign all required documents. In addition, all records are automatically populated with the talent's personal information, creating a streamlined user experience. Avionté's mobile onboarding solution streamlines workflows between talent and recruiters. With AviontéBOLD ATS capabilities, recruiters can: Enable custom onboarding workflows for each employer and job assignment Preconfigure onboarding workflows for repetitive use at scale Get real-time updates on talent and task completion Automate workflows using a selectable task menu that includes E-Verify, tax documents, and other forms needing employee signatures Set automated reminders and notifications for talent Separate workflow stages to support digital and traditional talent markets Talent receives a smartphone notification when an onboarding workflow begins and can complete all tasks on their phone. The flexible 24/7 ONBOARDING lets talent save incomplete workflows and finish later, and they can also use the BOLD portal to complete onboarding tasks, with recruiters helping as needed. About Avionte Staffing Software Avionté is a leader in the enterprise staffing and recruiting software solutions market. Focusing on innovation, it offers a robust platform for light industrial, IT, clerical, healthcare, and professional staffing firms to maximize profits and productivity. Based in Bloomington, Minnesota, the company has around 25,000 users and 1,000 customers throughout the U.S. and Canada. In addition, its division WorkN is the premier candidate experience technology provider to the staffing industry, providing a mobile talent enablement app, combined with its powerful billing, ATS, and payroll solutions, to help firms scale their businesses.

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Salary.Com and The Josh Bersin Company | January 31, 2023

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New BambooHR and Checkr Integration for Easier Background Checks

BambooHR and Checkr | February 07, 2023

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