HR PRACTICE, EMPLOYEE BENEFITS
Reliance Matrix | March 13, 2023
Reliance Matrix, a technology-enabled absence, productivity, and employee benefits services provider, recently announced the launch of Matrixlink®, a solution designed to integrate absence and employee benefits data with Human Capital Management (HCM) systems. The solution's modular architecture enables employers to select data integrations that best meet their organization's needs while remaining flexible to ensure compatibility with a wide variety of HCMs currently in use.
Matrixlink was developed through years of creating "point-to-point solutions" with leading HCM and benefits administration systems. The solution gathers all vital interactions with an employee benefits and absence administrator, such as Reliance Matrix, into data that can be transferred immediately into and out of an HCM platform, creating productivity gains and efficiencies.
The solution transforms employer benefits administration activities, such as evidence of insurability updates, plan setup, and billing, into actionable data that can save HR resources and time. Matrixlink's design includes connection points for the management of return-to-work processing, benefit calculations, time tracking, employee absence data, and payroll updates, resulting in secure, end-to-end automation across the claim process.
Vice President of Sales at Reliance Matrix, JoAnne Doyle, shared, "Our clients talk to us all the time about the need to make it easier to manage their benefits program on their system." She added, "With Matrixlink, we can apply solutions that solve for those challenges and create meaningful, valuable efficiencies within their HR tech investment."
(Source – Business Wire)
About Reliance Matrix
Reliance Matrix is a Philadelphia-based employee benefits company that delivers comprehensive, integrated solutions and services to employers. Focusing on customized solutions, it offers a seamless member experience and expertise in regulatory knowledge and cutting-edge technology. Its absence and benefit solutions enable employers to manage time away from work while attracting and retaining valuable human capital. As a global Tokio Marine Group member, the company offers the financial stability and innovative spirit of a Third Party Administrator (TPA) to optimize an employer's workforce.
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TALENT MANAGEMENT, TALENT ACQUISITION
SilkRoad Technology | February 01, 2023
On January 31, 2023, the world-class talent acquisition leading company SilkRoad announced the completion of its two-way integration between its tracking system applications, Recruiting and candidate sourcing solution, Search. The integration further creates the first true talent acquisition end-to-end solution starting from the source to hiring to retirement all from one vendor, which is a first in the software category for managing human capital.
In 2022, SilkRoad announced that the candidate sourcing and recruitment marketing features of Entelo would be added to its technology solution. As a result of the integration, SilkRoad customers will be able to use software and services built on deep domain expertise, strategic consultation, and delivery to power their talent acquisition strategy. RedCarpet and SilkRoad Recruiting Onboarding have a smooth integration that begins at offer acceptance.
With the combination of skills and capabilities, enterprise organizations can find, reach, engage, and convert skilled talent, especially from underrepresented groups. The only solution, that enables clients to build competitive, strategic pipelines and deliver top-notch candidate-to-new-hire experiences, Silkroad provides services which will eventually be needed by all enterprises as we navigate one of the most dynamic talent economies in current times.
This is the first version of a next-generation AI-driven talent acquisition platform where the teams responsible for recruiting can access every candidate they need in their ATS. From there, SilkRoad will automatically build talent pools and engage candidates with branded multi-touch nurture campaigns to raise awareness and increase conversions. This will let recruiters use high-tech tools to find candidates more quickly and make many more personal efforts to build better relationships with them.
About SilkRoad Technology
SilkRoad Technology is a talent management software provider based in Chicago (Illinois), and helps organizations attract, retain, and align people to their businesses. The company provides Global Client Services solutions to strategic HR and business expertise. Founded in 2003, it designs secure solutions that fit the needs of businesses on a global scale. In addition, it gives employees personalized experiences to keep them engaged throughout their employment and to help the company achieve better and more measurable results.
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HR ANALYTICS, WORKFORCE MANAGEMENT
Businesswire | March 17, 2023
MMC, Inc., a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP® (Message Video Phone™), MMC realized substantial savings on its business communications costs.
Known for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would allow them to more efficiently connect and communicate with clients. By implementing RingCentral MVP, they have enabled employees to increase productivity and efficiency through the use of a cloud-based business phone service, video conferencing, digital fax, and SMS–on any device from virtually any location. As a result, MMC has streamlined employee workflows, increased accessibility to clients, and empowered remote workers.
“What sets us apart from the larger competitors is our white glove service delivery. We care about our customers’ experience and go that extra mile to ensure the highest service delivery possible. This means being accessible to clients when they have questions, concerns, or require assistance,” said Raul Terrazas, manager of information technology at MMC. “With RingCentral, we are now able to seamlessly communicate with clients from virtually anywhere using our office phone, mobile, or PC. Given how many employee workflows we’ve been able to improve across our company, how much visibility we’ve gained into our client communications, and how much money we’ve saved — not to mention how effortless the implementation itself was — my only regret is not migrating MMC to RingCentral sooner.”
In the company’s next unified communications transformation phase, MMC’s IT team plans to roll out RingCentral MVP to their sales and support teams and optimize those operations with the RingCentral for Salesforce integration. This integration will enable them to consolidate platforms for the company’s agents, reduce the number of vendor relationships for Terrazas’ team to manage, and streamline agent workflows for added speed and efficiency.
“We are thrilled to work with MMC on their cloud transformation—leveraging the strengths of our unified communications platform,” said Carson Hostetter, chief revenue officer at RingCentral. “By shifting to RingCentral, MMC is driving greater operational efficiencies and improvements in both customer and employee experiences.”
About MMC
California-based Human Resources Outsourcing company MMC was established over 40 years ago for the purpose of providing HR Outsourcing & Consulting solutions to improve business performance. By outsourcing HR, you will be cutting costs, lowering risk, and better positioning your company for success. As the top HR Outsourcing service provider for over 8,500 employees nationwide, MMC has learned that there is no cookie-cutter approach when it comes to resolving workplace concerns. MMC takes a special interest in assuring each client’s success while providing a hands-on approach to exponential growth with your company.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and device location. RingCentral offers three essential products in its portfolio, including RingCentral MVP®, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company's video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Center™ solutions. RingCentral's open platform integrates with leading third-party business applications and allows customers to customize business workflows easily. RingCentral is headquartered in Belmont, California, and has offices worldwide.
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