HR STRATEGY, EMPLOYEE EXPERIENCE
UKG | October 13, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced recent accolades for creating exceptional customer experiences and building trusted partnerships, as measured by overwhelmingly positive feedback directly from UKG customers.
“The UKG partnership mindset has helped improve the way we use our UKG solution almost every single week, When UKG shows me how to make my job more efficient, it translates into making our employees’ jobs and lives easier.”
-Eric Sweet, senior manager of HRIS and compensation at Rollins
Top Marks from TrustRadius
UKG has been awarded a company-best 15 TrustRadius Top Rated Awards for 2022, improving on nine Top Rated Awards in 2021. The annual TrustRadius Top Rated Awards are based on public reviews from actual software end-users and provide one of the most influential customer experience assessments.
This year’s honors span all UKG product suites and cover the complete employee lifecycle:
UKG Pro, a culture-driven human capital management suite for companies who prioritize diversity, trust, and belonging, was awarded nine Top Rated awards in the categories of Benefits Administration, Compensation Management, HR Management, Performance Management, Payroll, Scheduling, Talent Management, Timekeeping, and Workforce Management.
UKG Dimensions, an intelligent, global workforce management suite that meets industry-specific needs, is Top Rated in Employee Scheduling and Workforce Management.
UKG Ready, an all-in-one HR suite for smaller businesses where people wear multiple hats, is a four-time Top Rated winner for HR Management, Payroll, Timekeeping, and Workforce Management.
Excellence in Customer Education and Technical Support
As one of the only companies to receive this award every year, UKG also has been honored with the NorthFace Scoreboard Award, which recognizes organizations that achieve excellence in customer service and support. Presented by CRMI (Customer Relationship Management Institute), an authority on customer-employee experiences, the award scored UKG as follows:
Education Experience: 99%
Implementation Experience: 97%
Equipment Experience: 94%
Support Experience: 92%
To be eligible for the NorthFace Scoreboard Award, organizations must survey customers at least four times per year and have the results independently audited by CRMI’s rigorous program.
These awards, based entirely on reviews and feedback from UKG customers and end-users, reflect our goal to exceed expectations in everything that we do, We are committed to providing great experiences for all people through the solutions, services, and support we provide, empowering organizations to build diverse, high-performing workplaces that provide meaningful, rewarding work,said Bob Hughes, chief customer and strategy officer at UKG.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
HR STRATEGY, PAYROLL
Paychex | September 16, 2022
NelsonHall, a global analyst and research firm, has once again identified Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services, as a "Leader" in its 2022 NelsonHall Vendor Evaluation and Assessment Tool (NEAT) report for payroll service providers. This is the sixth consecutive time Paychex has been positioned in the upper right quadrant of the NEAT graph with a leader designation.
"Paychex is a Leader in the Comprehensive Payroll Capability and Digital Payroll Capability market segments, clearly demonstrating that it can change with the times through constantly improving and offering additional tools for payroll quality and compliance. Its payroll technology is one of the most advanced, bringing benchmarks as well as digital service enablement, and is complemented by a highly responsive and high-quality customer support model. Paychex clients benefit from having improved insights and greater visibility of data as well as improved accuracy and timeliness of payroll."
-Liz Rennie, NelsonHall's HR Technology & Services Research Director
NelsonHall's 2022 NEAT report evaluated 24 payroll services vendors based on two criteria: (1) ability to deliver immediate client benefits and (2) ability to meet clients' future requirements. Paychex was positioned highly in the "Leader" category, fulfilling both criteria.
We are proud of our 50-year track record of successfully helping American businesses pay their employees through simple and intuitive technology and highly professional services, Receiving recognition from firms like NelsonHall is another indication that we are building on our payroll foundation to offer innovative services that not only meet the current needs of our customers but offer solutions that will address future business challenges,said Tom Hammond, vice president of corporate strategy and product management at Paychex.
Over the past year, Paychex has added several new payroll features to its comprehensive HCM platform Paychex Flex®. These additions include:
Paychex Pre-Check, which allows employees to preview their paycheck on a device of their choice to confirm its accuracy before payday.
Compensation Summary Reports, which allows employees to view their compensation, including health insurance contributions, retirement contributions, bonuses, and other benefits.
Diversity and Equal Pay Live Report, which builds on the company's recently released EEO-1 compliance solution to enable administrators to analyze pay and diversity data.
Paychex Flex Labor Cost Hub, which offers customers and CPAs a holistic view of payroll labor job cost and labor distribution to highlight the long-term impact of pay decisions.
These new features help drive payroll efficiency for business leaders with varying needs, whether they are HR managers charged with recruiting and retaining talent or business managers looking to save time with administrative tasks. Employees can also benefit from the flexibility of payroll solutions within Paychex Flex®.
Attendees of the 2022 HR Technology Conference & Expo, September 13-16, in Las Vegas can stop by the Paychex booth (#3410) to learn more about how Paychex HCM solutions, including payroll, work in conjunction with support from industry-leading HR coaches and best-in-class service to deliver a superior customer experience. Paychex experts will also present two in-person educational sessions during the conference highlighting the technology solutions available for today's HR professionals and how businesses can make decisions with HR analytics and reporting.
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
Paychex, Inc. is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022 in the U.S. and Europe, and pays one out of every 12 American private sector employees.
Visier | November 21, 2022
Visier, the globally recognized leader in people analytics and workforce solutions for people-powered business, today announced the launch of Alpine by Visier, a new Platform as a Service (PaaS) from Visier, and the first open innovation platform that makes it easy to compose, enrich, and scale powerful people focused analytic applications.
"People data is complex, messy and often lacks context, Alpine by Visier gives organizations the power to build, embed and deploy enterprise-class people analytic applications faster, more securely and more reliably by tapping into the full stack of people analytic capabilities that power over 25,000 organizations today."
-Dave Weisbeck, Chief Strategy Officer at Visier
Visier also announced Alpine Summit, the company's first annual developers conference. This gathering of innovators, architects, and technologists will be held Dec 6-9, 2023 in Vancouver, BC., the location of Visier's founding, and a region whose snow-capped mountains inspired the name Alpine.
Developers and organizations that build on Alpine are able to access a portfolio of modular services that can be consumed programmatically and embedded into third-party applications and workflows. In addition to powering Visier People, these platform capabilities are also the foundation for embedded analytic solutions provided by vendors like Paycor, Cegid, Insperity, and others. Alpine by Visier will broaden the reach of these platform services to other SaaS companies, systems integrators, and developers who want to build custom solutions atop Visier and/or consume individual services to augment or extend existing applications and workflows.
Visier allows us to bring enterprise-class infrastructure to Paycor Analytics and provides a robust solution that enables data insights tailored to HR, benchmarking, predictive analytics and more, exceeding any other solution on the market, said Ryan Bergstrom, Chief Product Officer at Paycor.
Organizations utilizing Alpine by Visier leverage over 12 years of innovation in building the most widely adopted people analytics solution on the planet. Benefits include:
The most complete people intelligence PaaS: Build and bring to market enterprise-class people applications faster by embedding a powerful array of platform services.
The only open platform for composing, scaling, and embedding people apps: Improve a workflow by embedding a single chart, or build a whole people-centric application with a powerful full stack IDE.
The best people data available for enriching applications: Use benchmarks, skills ontologies and AI-driven predictions to bolster your applications.
There is no shortage of problems to be solved with work, workforce, and workplace data in business today, That's why we're excited about our thriving alliance with Visier, and specifically, the innovative solutions that can be built atop the Alpine platform,said Marc Solow, Managing Director, Human Capital Analytics and Insights Solutions Practice Leader at Deloitte.
Alpine by Visier empowers teams and developers to focus on innovating for growth and differentiation. It provides the foundation upon which they can quickly build an enterprise-class application or functionality that scales, is easy to deploy, and is embeddable anywhere.
Five key services of Alpine by Visier include capabilities to:
Compose powerful people applications with the most complete people-centric services and APIs. Forecast, plan, analyze, visualize, share, secure, and capture people-centric stories and decisions in your application.
Enrich applications with new people data, harmonize across datasets, and standardize existing data. Understand what good looks like by bringing the benchmark benefits of over 15M continuously updated employee records to your application.
Model the nuance of how people engage, develop, and progress by integrating people data from anywhere into the most powerful people-data modeling engine. From describing a hiring workflow to defining inclusion and belonging, gain the advantages of modeling meant for the real world complexities of people.
Scale, secure, and manage sensitive people data throughout its lifecycle. The world's only complete lifecycle management for secure, multi-user development with metadata merging and integrated promotion to production support.
Extend or embed the world's most powerful and widely used people analytics application - Visier People. Access a single API, or build your own application from the ground up, or gain the speed and simplicity advantages by simply extending Visier People.
Visier is the recognized global leader in people analytics, providing on-demand answers to people-powered businesses. Behind every great brand, product, or idea is the Human Truth, and the Visier People Cloud reveals the fundamental questions and actionable truths capable of elevating your employees—and your business—to new heights. Founded in 2010 by the pioneers of business intelligence, Visier has over 25,000 customers in 75 countries around the world, including enterprises like BASF, Bridgestone, Electronic Arts, McKesson, MerckKGaA, Uber, and more. Visier is headquartered in Vancouver, BC with offices and team members worldwide.