Home > News > Top Stories > SmartRecruiters Unveils Q2 Product Release, Bolstering CRM & Onboarding Capabilities

Talent Acquisition, Employee Experience

SmartRecruiters Unveils Q2 Product Release, Bolstering CRM & Onboarding Capabilities

SmartRecruiters Unveils Q2 Product Release, Bolstering CRM

SmartRecruiters, an All-in-One Hiring Platform, announced new capabilities in its Q2 Release aimed at bolstering CRM and Onboarding capabilities, while also expanding the depth of workflow customization and integration capabilities.

Q2 marks the release of over 20 product updates that boost the functionality of some of our most popular products including SmartCRM, SmartMessage, and SmartOnboard in addition to our core hiring OS. With these new capabilities, talent acquisition teams now have expanded reporting on nurture campaigns, a more engaging texting experience, and more flexible onboarding controls for more efficient hiring processes that scale globally.

"Our latest product updates are a testament to SmartRecruiters' steadfast commitment to our customers and candidates. We firmly believe that an exceptional candidate experience is the foundation of successful talent acquisition. By embracing feedback from our customers and pushing the boundaries of innovation, we ensure that every candidate feels valued, supported, and excited about their journey with us," Rachel Orston, Chief Customer Officer of SmartRecruiters.

Key Features in this Q2 Product Release:

  • Flexible Onboarding Controls: Tailor your onboarding processes effortlessly by collecting data securely at the stage you need it. Choose to start onboarding at the offer or hire stage, ensuring a seamless transition for new hires.

  • Smart CRM Consent Management: Streamline your compliant consent management processes effortlessly. With robust filtering capabilities at both the database and campaign levels, you can efficiently manage and track consent status.

  • Localized Screening Questions: Ensure that every candidate sees the right screening questions tailored to the specific location of the job ad. By collecting more relevant and compliant information, our platform empowers you to make data-driven hiring decisions and find the perfect fit for your team.

About SmartRecruiters

SmartRecruiters is dedicated to reshaping the future of talent acquisition. Through innovative products and services, we empower businesses of all sizes to attract, select and hire the best talent. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

Spotlight

2023 Executive Survey: The power of mobilizing the boundless workforce

Today’s workforce is boundless: fluid, always on, and borderless. But not all organizations are ready to harness the full potential of this modern workforce – even though it could help save time, money, and top talent. Ceridian’s 2023 Execuve Survey reveals that leaders are still grappling with pandemic workforce challenges whil

More featured news

Spotlight

2023 Executive Survey: The power of mobilizing the boundless workforce

Today’s workforce is boundless: fluid, always on, and borderless. But not all organizations are ready to harness the full potential of this modern workforce – even though it could help save time, money, and top talent. Ceridian’s 2023 Execuve Survey reveals that leaders are still grappling with pandemic workforce challenges whil

Related News

Workforce Management

iQor Symphony [AI] Elevates the Employee Training Experience

Business Wire | October 26, 2023

iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, has launched Symphony [AI]TM, a generative AI ecosystem that will redefine the landscape of employee training and development. By leveraging iQor's accumulated process knowledge honed over decades supporting customers, Symphony [AI] integrates innovative AI tools and proprietary large language models (LLMs) with research-driven active learning methodologies to deliver an unmatched training experience that contributes to an enhanced employee lifecycle and an irresistible customer experience. said iQor Senior Vice President of Global Learning and Development John Kruper. Symphony [AI] encapsulates our unwavering commitment to our people. By blending our process expertise with artificial intelligence, Symphony [AI] will facilitate more effective and meaningful learning and development experiences that contribute to a thriving workplace culture of excellence. [Source:Business Wire] Symphony [AI] will reshape the employee training, nesting, and development experience in three primary ways to empower agents from the outset. This drives a better employee experience that promotes growth and development, resulting in excellent customer experiences. Training Techniques: Drawing from methodologies that accelerate learning, Symphony [AI] helps ensure employees grasp concepts faster and retain knowledge longer to create smiles from the start. Active Learning: Through dynamic learning modules and iQor’s active learning expertise, Symphony [AI] helps make training more interactive and engaging, promoting active participation and holistic development. Development Paths: Based on iQor's accumulated process knowledge, Symphony [AI] facilitates personalized training experiences that address individual strengths and areas of growth while cultivating an irresistible work culture. iQor's generative AI experience underscores the BPO’s dedication to investing in its most valuable asset—its people. iQor remains at the forefront of innovation, ensuring employees are equipped, engaged, and inspired throughout their career journey.

Read More

Recruitment & Retention

ZipRecruiter Rolls Out Labor Market Data Economic Research Portal

ZipRecruiter | November 08, 2023

ZipRecruiter's labor market data provides an edge with current insights, diverse industry details, and a blend of surveys and actual data. The newly launched portal will offer vital labor market insights using exclusive data, including the Job Seeker Confidence Index, New Hires Survey, and monthly economist commentary. The Economic Research team leverages ZipRecruiter's exclusive data, proprietary research, and government data to unveil dynamic labor market trends, regularly updated on the site. ZipRecruiter, a prominent online employment marketplace, has introduced its latest initiative, ZipRecruiter-Research.org, a dedicated platform for housing its economic research endeavors. This newly launched website showcases in-depth commentary and analysis provided by its team of distinguished economists and data scientists, focusing on the most recent labor market data. Apart from this, it also offers valuable insights derived from the company's proprietary marketplace data and quarterly surveys. The team's effort to collect and study a lot of job data will help them share helpful information on the new platform. This information will make it easier for job seekers, employers, and policymakers to make good choices. Besides, the team will also work hard to find new trends and opportunities for people and businesses. ZipRecruiter's extensive repository of labor market data offers three distinct advantages compared to publicly accessible sources. Firstly, it furnishes current insights, ensuring the most recent information is available. Secondly, it provides comprehensive details, key takeaways, and noteworthy trends from a diverse array of industries and geographic locations. Lastly, this data is derived from surveys and actual behavioral data from employers and job seekers. The latest research, now featured on the new site, encompasses the Q3 2023 edition of ZipRecruiter's Survey of New Hires. It indicates that, despite many U.S. residents who began their careers or switched jobs in the past six months finding satisfactory positions relatively quickly, there is an emerging trend of growing job-seeking challenges. This is reflected in significant declines across key survey metrics, such as the proportion of new hires experiencing salary increases, receiving signing bonuses or being actively recruited for their new positions, suggesting a notable shift in worker bargaining power. The report also highlights several key findings, including a decrease in the percentage of new hires receiving salary increases and signing bonuses. Additionally, it reveals a significant interest in part-time seasonal roles during the winter holidays and a potential rise in 'quiet cutting,' wherein employees are quietly reassigned to less attractive roles to encourage their voluntary departure, which has become more prevalent in 2023. Among those reassigned, a substantial number chose to resign, while others faced termination or layoffs. ZipRecruiter-Research.org features insights from the Economic Research team, utilizing ZipRecruiter's exclusive data, including job posting volumes, salaries, benefits, and more. It regularly uncovers vital labor market trends. Each quarter, it releases the Job Seeker Confidence Index and the Survey of New Hires, providing valuable insights into job seeker optimism and the experiences of new hires. Additional reports on labor market topics are available, and the team offers daily commentary on important economic indicators while remaining accessible for inquiries, interviews, and data requests.

Read More

Employee Engagement

EY and IBM Unveils AI Solution to Boost HR Productivity and Efficiency

IBM | October 11, 2023

EY.ai Workforce, driven by IBM Watson Orchestrate, leverages AI to automate HR tasks and processes, leading to transformative operational enhancements. The company merges the power of AI and automation from IBM Watson Orchestrate with EY organization's expertise in HR transformation. The collaboration facilitates innovative enhancements in HR processes for organizations. EY and IBM has announced the launch of EY.ai Workforce, a cutting-edge HR solution that assists organizations to seamlessly integrate artificial intelligence (AI) into vital HR processes. This development signifies a significant milestone in the ongoing collaboration between the two companies, showcasing the pivotal role of AI in enhancing productivity within HR functions. EY.ai Workforce integrates IBM Watson Orchestrate's AI and automation capabilities with EY's HR transformation expertise. This ensures organizations receive customized solutions designed to enhance HR processes. With EY's deep understanding of businesses, tailored solutions are deployed to streamline employees' work using AI assistance. EY Global Managing Partner – Client Service, Andy Baldwin, said, This EY and IBM collaboration could not have come at a better time. The contemporary workplace is evolving rapidly and there is a pressing requirement for streamlined operations. EY.ai Workforce reimagines ways of working by enabling businesses to make the most of their talent, putting humans at the center of technology to bring an improved work experience with superior productivity. [Source – Cision PR Newswire] Ph.D., Senior Vice President, Product Management and Growth at IBM Software, Kareem Yusuf, mentioned: At IBM, we are focused on creating enterprise solutions that use artificial intelligence to address specific business use cases. Building on our longstanding collaboration with the EY organization, the introduction of EY.ai Workforce will provide clients with targeted intelligent automation solutions that help them to use the power of artificial intelligence to unlock productivity and address real business requirements and outcomes. This is another strategic step in our alliance with the EY organization. [Source – Cision PR Newswire] Packaging automation into individual tasks, watsonx Orchestrate simplifies complex tasks by breaking them down into individual steps. From drafting job descriptions to extracting payroll reports, this system guides employees through common processes. Its user-friendly natural language interface ensures easy access for all employees, allowing them to save time and concentrate on more valuable tasks. EY and IBM merge business ingenuity with hybrid cloud and AI technology to assist in the resolution of the world's most complex business, social, and environmental issues. The partnership supports functional areas such as human resources, M&A, sustainability, risk and compliance, asset management, and supply chain to assist clients with hybrid cloud-enabled business and workforce transformations.

Read More

Workforce Management

iQor Symphony [AI] Elevates the Employee Training Experience

Business Wire | October 26, 2023

iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, has launched Symphony [AI]TM, a generative AI ecosystem that will redefine the landscape of employee training and development. By leveraging iQor's accumulated process knowledge honed over decades supporting customers, Symphony [AI] integrates innovative AI tools and proprietary large language models (LLMs) with research-driven active learning methodologies to deliver an unmatched training experience that contributes to an enhanced employee lifecycle and an irresistible customer experience. said iQor Senior Vice President of Global Learning and Development John Kruper. Symphony [AI] encapsulates our unwavering commitment to our people. By blending our process expertise with artificial intelligence, Symphony [AI] will facilitate more effective and meaningful learning and development experiences that contribute to a thriving workplace culture of excellence. [Source:Business Wire] Symphony [AI] will reshape the employee training, nesting, and development experience in three primary ways to empower agents from the outset. This drives a better employee experience that promotes growth and development, resulting in excellent customer experiences. Training Techniques: Drawing from methodologies that accelerate learning, Symphony [AI] helps ensure employees grasp concepts faster and retain knowledge longer to create smiles from the start. Active Learning: Through dynamic learning modules and iQor’s active learning expertise, Symphony [AI] helps make training more interactive and engaging, promoting active participation and holistic development. Development Paths: Based on iQor's accumulated process knowledge, Symphony [AI] facilitates personalized training experiences that address individual strengths and areas of growth while cultivating an irresistible work culture. iQor's generative AI experience underscores the BPO’s dedication to investing in its most valuable asset—its people. iQor remains at the forefront of innovation, ensuring employees are equipped, engaged, and inspired throughout their career journey.

Read More

Recruitment & Retention

ZipRecruiter Rolls Out Labor Market Data Economic Research Portal

ZipRecruiter | November 08, 2023

ZipRecruiter's labor market data provides an edge with current insights, diverse industry details, and a blend of surveys and actual data. The newly launched portal will offer vital labor market insights using exclusive data, including the Job Seeker Confidence Index, New Hires Survey, and monthly economist commentary. The Economic Research team leverages ZipRecruiter's exclusive data, proprietary research, and government data to unveil dynamic labor market trends, regularly updated on the site. ZipRecruiter, a prominent online employment marketplace, has introduced its latest initiative, ZipRecruiter-Research.org, a dedicated platform for housing its economic research endeavors. This newly launched website showcases in-depth commentary and analysis provided by its team of distinguished economists and data scientists, focusing on the most recent labor market data. Apart from this, it also offers valuable insights derived from the company's proprietary marketplace data and quarterly surveys. The team's effort to collect and study a lot of job data will help them share helpful information on the new platform. This information will make it easier for job seekers, employers, and policymakers to make good choices. Besides, the team will also work hard to find new trends and opportunities for people and businesses. ZipRecruiter's extensive repository of labor market data offers three distinct advantages compared to publicly accessible sources. Firstly, it furnishes current insights, ensuring the most recent information is available. Secondly, it provides comprehensive details, key takeaways, and noteworthy trends from a diverse array of industries and geographic locations. Lastly, this data is derived from surveys and actual behavioral data from employers and job seekers. The latest research, now featured on the new site, encompasses the Q3 2023 edition of ZipRecruiter's Survey of New Hires. It indicates that, despite many U.S. residents who began their careers or switched jobs in the past six months finding satisfactory positions relatively quickly, there is an emerging trend of growing job-seeking challenges. This is reflected in significant declines across key survey metrics, such as the proportion of new hires experiencing salary increases, receiving signing bonuses or being actively recruited for their new positions, suggesting a notable shift in worker bargaining power. The report also highlights several key findings, including a decrease in the percentage of new hires receiving salary increases and signing bonuses. Additionally, it reveals a significant interest in part-time seasonal roles during the winter holidays and a potential rise in 'quiet cutting,' wherein employees are quietly reassigned to less attractive roles to encourage their voluntary departure, which has become more prevalent in 2023. Among those reassigned, a substantial number chose to resign, while others faced termination or layoffs. ZipRecruiter-Research.org features insights from the Economic Research team, utilizing ZipRecruiter's exclusive data, including job posting volumes, salaries, benefits, and more. It regularly uncovers vital labor market trends. Each quarter, it releases the Job Seeker Confidence Index and the Survey of New Hires, providing valuable insights into job seeker optimism and the experiences of new hires. Additional reports on labor market topics are available, and the team offers daily commentary on important economic indicators while remaining accessible for inquiries, interviews, and data requests.

Read More

Employee Engagement

EY and IBM Unveils AI Solution to Boost HR Productivity and Efficiency

IBM | October 11, 2023

EY.ai Workforce, driven by IBM Watson Orchestrate, leverages AI to automate HR tasks and processes, leading to transformative operational enhancements. The company merges the power of AI and automation from IBM Watson Orchestrate with EY organization's expertise in HR transformation. The collaboration facilitates innovative enhancements in HR processes for organizations. EY and IBM has announced the launch of EY.ai Workforce, a cutting-edge HR solution that assists organizations to seamlessly integrate artificial intelligence (AI) into vital HR processes. This development signifies a significant milestone in the ongoing collaboration between the two companies, showcasing the pivotal role of AI in enhancing productivity within HR functions. EY.ai Workforce integrates IBM Watson Orchestrate's AI and automation capabilities with EY's HR transformation expertise. This ensures organizations receive customized solutions designed to enhance HR processes. With EY's deep understanding of businesses, tailored solutions are deployed to streamline employees' work using AI assistance. EY Global Managing Partner – Client Service, Andy Baldwin, said, This EY and IBM collaboration could not have come at a better time. The contemporary workplace is evolving rapidly and there is a pressing requirement for streamlined operations. EY.ai Workforce reimagines ways of working by enabling businesses to make the most of their talent, putting humans at the center of technology to bring an improved work experience with superior productivity. [Source – Cision PR Newswire] Ph.D., Senior Vice President, Product Management and Growth at IBM Software, Kareem Yusuf, mentioned: At IBM, we are focused on creating enterprise solutions that use artificial intelligence to address specific business use cases. Building on our longstanding collaboration with the EY organization, the introduction of EY.ai Workforce will provide clients with targeted intelligent automation solutions that help them to use the power of artificial intelligence to unlock productivity and address real business requirements and outcomes. This is another strategic step in our alliance with the EY organization. [Source – Cision PR Newswire] Packaging automation into individual tasks, watsonx Orchestrate simplifies complex tasks by breaking them down into individual steps. From drafting job descriptions to extracting payroll reports, this system guides employees through common processes. Its user-friendly natural language interface ensures easy access for all employees, allowing them to save time and concentrate on more valuable tasks. EY and IBM merge business ingenuity with hybrid cloud and AI technology to assist in the resolution of the world's most complex business, social, and environmental issues. The partnership supports functional areas such as human resources, M&A, sustainability, risk and compliance, asset management, and supply chain to assist clients with hybrid cloud-enabled business and workforce transformations.

Read More

More featured news