THREE WOMEN SPEARHEADING COMMAND CENTER RESPONSE TO COVID-19 AND SEVERE WEATHER

LOWE'S COMPANIES, INC. | August 11, 2020

It’s 2:00 in the afternoon when Jacinthe Galpin answers a call to discuss the role the Command Center has played in helping Lowe’s navigate these challenging times. The affable Australian starts off by admitting she’s still in her pajamas. “We’ve been working since 5 a.m. today to move product,” she says before a laugh, “so putting on actual clothes has not been an option.” Welcome to life as manager of the Lowe’s Command Center in 2020. Before diving into the unique challenges this year has presented, Galpin provided an overview of what exactly the Command Center does.  “The Lowe’s Command Center is a rapid response group when we have severe weather events. Hurricanes, tornados, snowstorms, wildfires – that kind of event,” Galpin said. “We will mobilize resources across the organization so that we have a coordinated approach.

Spotlight

Technological advances are disrupting the status quo and bringing huge turmoil in their wake. Industries are converging, and new competitors emerging, as never before. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming defunct. So how can CHROs chart a path through the turbulence and help their fellow executives understand the impact on the workforce? In the first part of our latest C-suite Study, we interviewed 5,247 business leaders to find out what they believe the future holds and how they’re positioning their organizations to prosper in the “age of disruption.”1 This report probes more deeply into the views of the 601 CHROs who contributed to our research. We discovered that the most perceptive CHROs are treating present and potential employees like customers. They’re also capitalizing on emerging technologies to improve the employee experience, building a flexible skills base, drawing on analytics to predict future workforce trends and creating a social dialogue with employees to manage change more effectively.

Spotlight

Technological advances are disrupting the status quo and bringing huge turmoil in their wake. Industries are converging, and new competitors emerging, as never before. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming defunct. So how can CHROs chart a path through the turbulence and help their fellow executives understand the impact on the workforce? In the first part of our latest C-suite Study, we interviewed 5,247 business leaders to find out what they believe the future holds and how they’re positioning their organizations to prosper in the “age of disruption.”1 This report probes more deeply into the views of the 601 CHROs who contributed to our research. We discovered that the most perceptive CHROs are treating present and potential employees like customers. They’re also capitalizing on emerging technologies to improve the employee experience, building a flexible skills base, drawing on analytics to predict future workforce trends and creating a social dialogue with employees to manage change more effectively.

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EMPLOYEE EXPERIENCE

JumpCloud Partners with Personio to Secure and Automate Employee Experience from Day One

Personio and JumpCloud | September 02, 2022

JumpCloud Inc., the Open Directory Platform™ that helps IT teams Make (Remote) Work Happen™, and Personio, Europe’s leading HR software company for small and mid-sized organizations, today announced they are partnering to enable a simple, secure, and streamlined user experience for employees throughout the entire employee lifecycle. With the partnership, Personio’s customers will be able to implement zero touch employee onboarding, including instant provisioning to necessary IT resources including devices, cloud applications, and on-premises and cloud infrastructure. The integration will also allow small to medium-sized enterprises (SMEs) to efficiently scale by eliminating multiple manual IT and HR processes, improving security by reducing chance of human error in data entry, facilitate compliance through separation of duties and complete logging/event tracking data, and minimizing siloed workloads to boost the capability of employees and the success of their employers. Today’s workplace environment includes stiff competition for talent, rapid innovation in workplace tools, and an ever-increasing number of security threats. This convergence of factors puts pressure on organizations to deliver a premium user experience for employees. Despite having the same aims, often HR’s focus on people management operates entirely separately from IT’s focus on Secure, Frictionless Access™ to IT resources. This siloed approach creates a number of possible issues for organizations including operational delays, manual errors, dissatisfied users, inefficient onboarding, compliance challenges, and a negative impact to overall worker productivity. Personio and JumpCloud are both best of breed in each world, partnering to bridge HR and IT data streams and processes and unlock the potential of both HR and IT. This partnership integrates JumpCloud’s Open Directory Platform with Personio’s HRIS solution to initiate identity lifecycle management tasks, which are performed automatically, fully, and consistently by JumpCloud based on the authoritative data provided by Personio. Now SMEs can increase productivity and improve workplace satisfaction through streamlined internal processes. These centralized workflows empower HR to continue to focus on managing the employee journey while IT can focus on strict access control without introducing friction to the end user. “SME teams are tasked with the same responsibilities as their enterprise counterparts, but experience a greater fallout when unhappy employees leave and experience greater impact when employees’ productivity is constricted by processes and tools, With this integration, HR and IT can retain the control they need while mutually benefitting from centralized workloads and maintaining the ability to use the best cloud directory and HRIS solutions. SMEs can ensure their employees are happier, more productive, and more secure.” -Doug White, head of strategic alliances, JumpCloud Europe’s SMEs are grappling with an ever-expanding range of software services that touch people's data and processes, affecting the overall employee and as a result business success, Together, JumpCloud and Personio can streamline the employee experience and create new, more efficient ways for SMEs everywhere to scale,said Hugues Vincent, head of product partnerships, Personio. JumpCloud’s Open Directory Platform gives IT teams an easy and automated path for Secure, Frictionless Access from any device to any IT resource, anywhere. The company’s platform is already deployed in over 180,000 worldwide organizations, including 1,800 partners, and its commitment to ease of use for both IT admins and the employees they manage has resulted in rapid product growth, rapid hiring expansion, and rapid customer adoption. About Personio Personio is the People Operating System for small and medium-sized companies with 10 to 2,000 employees. Based in Munich, Berlin, Madrid, Barcelona, London, Dublin and Amsterdam, Personio’s mission is to make HR processes as transparent and efficient as possible so HR can focus on what matters most: people. Personio does that by offering an all-in-one HR software that includes human resources management, recruiting and payroll, enabling HR to go beyond HR. Thanks to People Workflow Automation technology Personio helps more than 7,000 customers across Europe to remove delays and realise opportunities. In June 2022, Personio raised an additional $200m through the second closing of its Series E funding round, at a valuation of $8.5bn. About JumpCloud The JumpCloud Open Directory Platform™ helps IT teams Make (Remote) Work Happen™ by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud® has a global user base of more than 180,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.

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EMPLOYEE BENEFITS

Pendella-Velocity Benefits Partnership Expands Access to Critical Life Insurance Products to Thousands of Employees

Pendella | July 15, 2022

Pendella Technologies’ white-labeled life insurance offerings are now available through Velocity Benefits, a technology-focused employee benefits provider serving more than 2,500 companies and nearly 20,000 employee benefit brokers nationwide. Through the new partnership with Pendella, a fast-growing technology company on a mission to take the bias out of life insurance, Velocity’s nationwide benefit offerings have expanded to include essential individual life and disability insurance protections. Pendella is revolutionizing the life insurance market by empowering organizations like Velocity to seamlessly integrate its white-labeled digital product. Pendella’s proprietary recommendation engine tailors life insurance options to meet the unique needs of every customer regardless of age, health condition, or income level. Velocity’s employer and broker clients can easily provide access to a variety of affordable and top-quality life insurance coverage options. Comprehensive individual policies can be purchased from leading insurers in minutes – without the need for a medical exam. The individual coverage can supplement group employer-sponsored group life insurance or be purchased as a standalone policy. While group life insurance policies continue to be a popular employee benefit, interest in individual life insurance policies has increased over the last two years due to the COVID-19 pandemic, according to financial research firm LIMRA. New total life annualized policy premiums were up 20% last year, LIMRA said, representing the highest annual growth since 1983. LIMRA forecasts whole life sales will grow as much as 10% in 2022, with continued growth in 2023. “Consumers want options and simplified access to life insurance protections. Pendella’s technology provides this and more, and we are thrilled to be working with them to bring another valuable benefit to our clients." -Joseph Duckett, Founder of Velocity Benefits. There’s never been a better time to sell life insurance and Pendella is committed to making it easy and affordable for everyone to obtain coverage, said Bob Gaydos, Pendella CEO and founder. Pendella is excited to work with forward-thinking partners like Velocity as we continue our mission of closing the protection gap. About Pendella- Pendella is a technology company that exists to make the financial protection of individual life and disability insurance available to all people, regardless of age, health status, or income level. Pendella's full-stack, enterprise SaaS solution is powered by artificial intelligence and big data to automate underwriting and deliver a simple, intuitive, and delightful experience to thousands of people through partnerships with top-rated insurance carriers and distributors. White-label customization enables a seamless end-to-end experience. Instant life and disability insurance in minutes. No paperwork. No medical exams. Minimal-effort implementation.

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HR STRATEGY,PAYROLL

Paychex Named a Leader in Payroll Services by NelsonHall

Paychex | September 16, 2022

NelsonHall, a global analyst and research firm, has once again identified Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services, as a "Leader" in its 2022 NelsonHall Vendor Evaluation and Assessment Tool (NEAT) report for payroll service providers. This is the sixth consecutive time Paychex has been positioned in the upper right quadrant of the NEAT graph with a leader designation. "Paychex is a Leader in the Comprehensive Payroll Capability and Digital Payroll Capability market segments, clearly demonstrating that it can change with the times through constantly improving and offering additional tools for payroll quality and compliance. Its payroll technology is one of the most advanced, bringing benchmarks as well as digital service enablement, and is complemented by a highly responsive and high-quality customer support model. Paychex clients benefit from having improved insights and greater visibility of data as well as improved accuracy and timeliness of payroll." -Liz Rennie, NelsonHall's HR Technology & Services Research Director NelsonHall's 2022 NEAT report evaluated 24 payroll services vendors based on two criteria: (1) ability to deliver immediate client benefits and (2) ability to meet clients' future requirements. Paychex was positioned highly in the "Leader" category, fulfilling both criteria. We are proud of our 50-year track record of successfully helping American businesses pay their employees through simple and intuitive technology and highly professional services, Receiving recognition from firms like NelsonHall is another indication that we are building on our payroll foundation to offer innovative services that not only meet the current needs of our customers but offer solutions that will address future business challenges,said Tom Hammond, vice president of corporate strategy and product management at Paychex. Over the past year, Paychex has added several new payroll features to its comprehensive HCM platform Paychex Flex®. These additions include: Paychex Pre-Check, which allows employees to preview their paycheck on a device of their choice to confirm its accuracy before payday. Compensation Summary Reports, which allows employees to view their compensation, including health insurance contributions, retirement contributions, bonuses, and other benefits. Diversity and Equal Pay Live Report, which builds on the company's recently released EEO-1 compliance solution to enable administrators to analyze pay and diversity data. Paychex Flex Labor Cost Hub, which offers customers and CPAs a holistic view of payroll labor job cost and labor distribution to highlight the long-term impact of pay decisions. These new features help drive payroll efficiency for business leaders with varying needs, whether they are HR managers charged with recruiting and retaining talent or business managers looking to save time with administrative tasks. Employees can also benefit from the flexibility of payroll solutions within Paychex Flex®. Attendees of the 2022 HR Technology Conference & Expo, September 13-16, in Las Vegas can stop by the Paychex booth (#3410) to learn more about how Paychex HCM solutions, including payroll, work in conjunction with support from industry-leading HR coaches and best-in-class service to deliver a superior customer experience. Paychex experts will also present two in-person educational sessions during the conference highlighting the technology solutions available for today's HR professionals and how businesses can make decisions with HR analytics and reporting. About NelsonHall NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis. About Paychex Paychex, Inc. is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022 in the U.S. and Europe, and pays one out of every 12 American private sector employees.

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