WorkJam Launches Next Generation Task Management Platform Advancing the Frontline Workforce Revolution

WorkJam, the world’s leading digital workplace for frontline employees, announced today the release of its new, next-generation Task Management module, enabling employers to effectively manage the operations and experience for their frontline workforce. Task management has historically been either a manual or siloed function, facilitated by outdated and overburdened systems, creating barriers to true operational excellence and obstacles for developing the optimal employee experience. WorkJam Task Management, however, is a new approach to task management, offering a complete system of work in a single solution for the frontline and brings together employee training, recognition, communication, with gamified auditing. The new functionality provides employers the ability to ensure consistent workflows to field teams, monitor the completion of tasks and audits, aligning training to specific tasks, and oversee organizational workload and compliance — all delivered in an engaging user experience. With WorkJam’s Task management, organizations will achieve outsized labor productivity gains and be able to sunset outdated, ineffective legacy task management systems that have failed to keep up with the pace of innovation in frontline employee management.

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Workforce Management

These Top Nine Human Capital Management Software Providers Will Streamline HR Initiatives This Year, SoftwareReviews Users Say

SoftwareReviews | December 11, 2023

SoftwareReviews, a division of Info-Tech Research Group and a leading source for insights on the software provider landscape, has revealed its new 2023 Human Capital Management (HCM) Data Quadrant Report, highlighting the top nine HCM solutions in the enterprise and midmarket spaces for the year. Adopting HCM software is essential for organizations, particularly as they focus more on attracting, keeping, and engaging their workforce. This software consolidates key HR functions such as storing employee information, managing payroll, recruiting, administering benefits, and more. By using HCM software, organizations can manage their employees more effectively, optimize HR service access, encourage learning and development, and improve employee engagement to develop a workforce that is both productive and content. "The case for investment in HCM technology has never been stronger, but the market has also never been more complex to navigate. New vendors with exciting new technology are entering the market, and established players are consolidating, creating a constantly evolving landscape," says Lisa Highfield, principal research director at Info-Tech Research Group and McLean & Company. "As such, it's more important than ever for software buyers to carefully and thoroughly explore the HCM landscape to find the vendor and technology that best fits their strategic priorities." To assist organizational leaders in deciding which HCM system aligns best with their strategies for retaining talent and fulfilling business requirements, SoftwareReviews has pinpointed the leading providers in the human capital management category. The top providers are ranked based on insights from verified survey data collected from 2,235 end-user reviews and high scores on SoftwareReviews' Data Quadrant. The 2023 Enterprise Human Capital Management Software Gold Medalists are as follows Workday HCM, 8.5 CS, ranked high for employee record. UKG Pro, 8.5 CS, ranked high for availability and quality of training. Ceridian Dayforce, 8.4 CS, ranked high for payroll administration. The 2023 Midmarket Human Capital Management Software Gold Medalists are as follows Rippling, 9.1 CS, ranked high for usability and intuitiveness. Gusto, 9.1 CS, ranked high for business value creation. BambooHR, 8.9 CS, ranked high for ease of implementation. isolved People Cloud, 8.4 CS, ranked high for employee record. Humi, 8.3 CS, ranked high for vendor support. Zenefits, 8.2 CS, ranked high for the quality of features. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. About SoftwareReviews SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

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Payroll

When I Work Launches Payroll to Revolutionize Workforce Management for Small Businesses

When I Work | January 08, 2024

When I Work, a market leader in shift-based workforce management software used by more than 200,000 workplaces worldwide, is excited to announce its new product, When I Work Payroll. When I Work Payroll is designed to make it incredibly easy for small businesses to run payroll. Because the employee schedule and time tracking data are on the same platform with payroll, businesses can pay their hourly workers quickly, with a single click. There's no data entry or uploading timesheets, so there's less chance for errors, letting small business owners spend time on their customers, instead of being stuck in the back office. "It's been great to have all of our scheduling and payroll information in one place. We don't have to verify numbers in two places anymore—we're able to verify and run payroll in 10 minutes now," said Tim Hogg, owner of Tressia, a popular North Carolina restaurant. Payroll from When I Work is comprehensive. Your employees track their time by clocking in and out of the mobile app and our payroll software calculates all the data in real time, including hours, breaks, overtime, and paid time off. When I Work automates payments and tax filings to make everything transparent. Employees can update their own payroll forms and personal information through the app. The system automatically handles taxes and sends direct deposits. When I Work also files your payroll taxes with the IRS. "We consistently hear stories from small business owners about the countless hours they spend manually syncing and reconciling errors between systems," said Kavitha Radhakrishnan, Chief Product Officer at When I Work. "Our customers want an easier alternative to legacy payroll software, and they have a long history of trust with us, so we created Payroll for them. Now our small business customers can focus their valuable time on what they do best—building their teams and running their business." About When I Work When I Work is a market leader in shift-based workforce management software and delivers a powerful, employee-first experience that creates happier and more productive teams. Trusted by more than 200,000 workplaces worldwide, When I Work puts scheduling and collaboration at the center of workplace operations and brings empathy, agility, and consumer simplicity to the small business workplace.

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Workforce Management

Alight and CirrusMD team up to deliver physician-led virtual primary care on Alight Worklife®

Alight Solutions | January 09, 2024

Alight, Inc. a leading cloud-based human capital and technology services provider, and CirrusMD, a physician-first provider of on-demand virtual care, today announced a strategic agreement to offer a chat-enabled, physician-led, virtual care solution. The partnership is aimed at breaking down barriers to virtual care by providing employees with access to expert physicians across a wide range of health care needs on the Alight Worklife platform. “The Alight Worklife platform serves as employees’ comprehensive connection point to their health, wealth, payroll and leaves benefits, which helps employers cut complexities, costs and engage individuals in the moments that matter most,” said Bipin Mistry, chief medical officer at Alight. “The partnership with CirrusMD helps take employee engagement one step further by making physician-led virtual care easily accessible to employees and bridges the gap between virtual clinical care delivery and employer-sponsored benefits navigation.” Helping employees arrive at the most appropriate care Employees on the Alight Worklife platform can engage directly with CirrusMD or be prompted to engage after completing Alight’s AI-powered Symptom Checker online experience to better understand their healthcare needs and guide them to care options, including virtual care provided by CirrusMD. With Single Sign-On (SSO) for fast connections to care within 60 seconds, Alight Worklife enhances the participant experience. CirrusMD’s Physician-first Care & Guidance approach to virtual primary care provides members with always-on, instant access to a doctor via chat-first modality. CirrusMD’s multidisciplinary clinical team conducts encounters on a proprietary clinical intelligence engine that provides real-time insights to physicians based on data from millions of patient-physician interactions. Once employees connect with physicians, CirrusMD offers a seamless, efficient and patient-centric virtual care experience by Connecting patients to physicians in less than a minute, 24 hours per day, 365 days per year, Delivering advanced primary care that includes behavioral health, women’s health, acute care, chronic condition management and more, Physician-led seven-day experiences, interactions that allow time for in-depth diagnosis and treatment, reducing the high costs associated with multiple follow-ups, Text-based chat with options for video, voice and images when needed, Immediate referrals to employer benefits and in-network resources, And real-time Spanish language translation to help overcome potential language barriers. Optimizing the integration of healthcare benefits and clinical workflows The strategic partnership enables employers to select CirrusMD as part of their Alight Healthcare Navigation offering within the Alight Worklife platform. As well, CirrusMD providers benefit from access to Alight’s Symptom Checker results and can reference benefit programs available to the participant which can serve to facilitate patient follow-ups with both CirrusMD care teams and Alight Health Pros for a comprehensive healthcare journey support. This combined solution provides ongoing navigation to appropriate referrals and resources. For example, Alight's support for individuals with Behavioral Health conditions aligns seamlessly with CirrusMD, offering quick access to virtual Behavioral Health support when needed. Employees can be directed to other types of care options such as virtual physical therapy, through referrals made directly from CirrusMD or Alight. “At CirrusMD we are reimagining the point of care to provide the time and information needed to support a productive dialog between patient and physician, giving both the time and information they need for exceptional care experiences,” said Jamie Hall, president and CEO of CirrusMD. “This strategic agreement represents an important milestone in advancing virtual primary care, combining the strengths of Alight Solutions and CirrusMD to transform the healthcare experience for individuals and employers alike.” CirrusMD boasts an 83% issue resolution rate and an 93% overall patient satisfaction rate, and serves notable customers including health plans, large employers and the U.S. Department of Veterans Affairs. About Alight Solutions Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. About CirrusMD CirrusMD delivers Physician-first Care & Guidance, a smart care model founded in the tenets of Advanced Primary Care. It brings together activated members with trusted physicians, relevant resources, and smart technology to change healthcare as we know it. CirrusMD improves speed to care, removes barriers to physicians, brings patient data into the care encounter, and promotes transparency at the point of referral. We believe that when you provide immediate, affordable care at scale you can drive the change needed to improve health and lower cost across an entire population.

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