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EMPATHETIC COMMUNICATION: WHAT BEHAVIORAL SCIENCE TELLS US EMPLOYEES NEED TO HEAR RIGHT NOW

June 30, 2020
USA (United States of America)
SHARESHARESHARE
Events of the last few months have radically changed the workplace. The COVID-19 pandemic precipitated a sudden shift to remote working for many workers, layoffs and furloughs for others, and an immense sense of uncertainty and anxiety for most. Amidst this abruptly altered work world, the pernicious and persistent problem of racial injustice has come to a boiling point. Physically separated from their colleagues, many remote workers are alone in grappling with these issues, while organizations search for effective ways to address them, both internally and externally.