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Company of the Year: Starbucks

December 03, 2018 / Kate Tornone

Starbucks made international headlines earlier this year when a store manager called the police on two black men waiting for a third man at a Philadelphia location. The incident led the company to close all of its stores for a day of racial bias training for employees. The move was a big one: Experts estimate the company missed out on about $12 million in revenue by closing, and it didn't please everyone. Still, many hailed it as a great example of damage control and some market watchers say the incident which came amid a few other problems for Starbucks this year hasn't hurt the company's potential for growth.