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AI increasingly moving into recruiting tech, KPMG says

January 10, 2019 / Riia O'Donnell

While most have heard of or used chatbots and other artificial intelligence in the recruitment process, AI is moving into more applications within the talent management realm. A report from KPMG suggests "conversational agents" will soon be assisting business with employee productivity, engagement and assuring successful employee outcomes. As businesses look for new ways to enhance talent and business management systems, AI may be reshaping how employers interact with employees and respond to their needs, KPMG noted. In the same way AI can predict consumer desires (i.e., movie suggestions based on your prior viewing), savvy business leaders are looking to predict employee wants and desires based on their own use histories and tasks. For office operations, the tech may be used to support routine work, freeing up employees for more important tasks.