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Toxic cultures have cost US businesses $223B in the past five years

September 30, 2019 / Valerie Bolden-Barrett

Toxic workplace cultures have driven 20% of U.S. employees out of their jobs in the past five years — at a turnover cost greater than $223 billion — according to The High Cost of a Toxic Workplace Culture, a report from the Society for Human Resource Management (SHRM). SHRM polled American workers to uncover the impact of culture on workers' well-being and the financial health of businesses. Employees polled believe management lacks critical skills, according to SHRM; employees often hold managers, not HR leaders, responsible for creating the workplace culture, the report noted. Among the respondents, 76% said their manager creates the culture and 58% said they left a job because of their managers, SHRM said.