Four Key Trends in HR Service Delivery

The days of simply asking a new employee to complete a myriad of forms and consider this the hiring process are long over. Today employees expect an “onboarding” experience that not only provides HR with all the relevant personal data, but forges a pathway for the new employee to truly feel part of the organization. Failure to provide this leads to new hires leaving within months, a waste of time, money and valuable resources.

In a recent survey by Corporate Compliance Insights, 49 percent of respondents said they aren’t paying close attention during their mandatory compliance training. If only half of your employees are attentive to crucial compliance information, your organization is at risk for lawsuits, product recalls, workplace safety violations and lasting reputational damage.

Pomeroy’s 3,500 employees, many of them embedded at client sites across the US, were hard to reach—and even harder to engage with important benefits information. But shifting to a multi-channel, campaign-based OE communications approach got Pomeroy’s employees to take notice—and take action—while freeing up HR’s time and energy. In this webinar, Janine Bradbury, Director of HR, and Miranda Terrill, HR Associate, at Pomeroy will join Communications Strategist Camille Chang of GuideSpark to walk you through the IT service management company’s journey.

There is nothing new about the idea that procurement is standing on the verge of a talent catastrophe. As procurement professionals and managers, we lament the challenges of upskilling ourselves. There is no time. There is no budget. And what are we working towards, anyway? If procurement remains ambivalent and indecisive about our own capabilities, we will find that our runway is disturbingly short. The time to act is now, and the only ones that can take the necessary steps are procurement professionals themselves.