It's likely you are having conversations at your organizations about how to improve your performance management practices. Articles in Harvard Business Review and elsewhere have put this issue squarely on the radar of not only HR leaders, but also executives. We've known for a while that the traditional performance review process is broken. A CEB study from 2016 found that 95% of managers are dissatisfied with the way their companies conduct performance reviews. What's worse is that 90% of HR leaders in this same study say the process doesn't even yield accurate information.