ADP is Working with Federal Government to Support Businesses and their Employees in Securing Timely Relief

ADP | April 09, 2020

ADP, a leading global technology company providing human capital management (HCM) solutions, announced today that it is working with the Federal Government to support businesses and their employees in securing timely relief to help mitigate the impact of the ongoing COVID-19 pandemic. ADP has been engaged in active discussions with Congress, the U.S. Treasury and the Small Business Administration (SBA) and supports the efforts and measures they have taken to assist businesses in maintaining stable employment during this crisis. On March 22, ADP President and Chief Executive Officer Carlos Rodriguez wrote to congressional leadership and the Administration to offer ADP's support in mitigating the economic impact of the Coronavirus crisis, in whatever form appropriate. ADP is doing everything possible to help small business and ADP's clients. ADP's efforts to date have been focused on providing information and tools to help clients understand and navigate the legislative relief that has been adopted over the past few weeks. From the moment the federal government enacted the FFCRA and the CARES Act, ADP has been working non-stop to provide support for all employers on the relief available under both laws. This includes an Employer Preparedness Toolkit that helps explain the federal and state government relief as well as a website dedicated to providing critical information about the Paycheck Protection Program  (PPP). ADP has also hosted multiple webinars focused on helping to explain the FFCRA and CARES Act and trained thousands of ADP associates who have fielded several hundred thousand calls from clients since the beginning of the crisis.

Spotlight

The History of Performance Reviews Performance reviews are something that have been going on for centuries.  They’ve seen their fair share of criticism, praise, and everything in between.  In the end however, they are a useful tool for businesses, and a great way to make sure employees are reaching their goals.


Other News
HR STRATEGY

Mobile-first Communications Solutions to Empower Diverse Hybrid Workforces

Frost & Sullivan | June 09, 2022

Organizations have shifted to hybrid work models and adopted new mobile communications strategies due to the COVID-19 pandemic. Frost & Sullivan's recent analysis, Evaluating Mobile Communications Solutions for the Hybrid Workforce, finds that companies' increasing adoption of mobile-first communications allows them to address work from anywhere at any time. This helps them achieve crucial goals, such as empowering diverse workforces and retaining employees. Additionally, technology advancements, including 5G connectivity and improving device capabilities, enable better user mobile experiences and increase decision-makers' comfort in adopting mobile solutions. "Organizations are expected to adopt mobile-forward strategies whereby future communications investments will be aligned with permanently shifted work styles and a strong appreciation for the benefits of mobility, Among other approaches to workforce mobile enablement, all-inclusive UCaaS seat licenses that provide mobile access to calling and UC features will drive further fixed-mobile convergence (FMC) adoption." -Elka Popova, Connected Work Vice President at Frost & Sullivan. To capitalize on growth opportunities in the expanding mobile communications solutions market, providers can leverage the following growth strategies: Address users' shifting requirements with tailored bundles that include services and devices that support new use cases. Mobile and desktop apps and mobile UCaaS solutions provide a strong fit for remote workers. Integrate communications and collaboration solutions with Microsoft Teams. The Operator Connect Mobile program creates considerable growth opportunities for mobile operators among Teams users. Leverage existing assets or acquire mobile virtual network operator (MVNO) resources to capitalize on the growing demand for mobile business communications services. Evaluating Mobile Communications Solutions for the Hybrid Workforce is the latest addition to Frost & Sullivan's ICT research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future. About Frost & Sullivan For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion

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WORKFORCE MANAGEMENT

LiveHire and Viventis Announce Strategic Alliance to Deliver solutions for Total Talent Acquisition, Contingent Workforce and Direct Sourcing

LiveHire | May 18, 2022

LiveHire (LVH:ASX) the global provider of Total Talent and Direct Sourcing Technology & SaaS platform and Viventis Search Asia, a leading executive search and human capital consulting firm in Asia-Pacific (APAC), formally announced a strategic partnership that helps leading and forward-thinking organisations in South East Asia transform their Talent Acquisition strategy and technology stack. Since its founding in 2001, Viventis Search Asia has evolved from providing traditional recruitment services to offering holistic human capital development and career transformation. They continue to build the future of career creation through their full suite of services, including talent acquisition, profiling and assessments, leadership training, talent development consulting, and career technology. The company chose to partner with LiveHire as it seeks to further develop its portfolio of products and services. The alliance will help Viventis Search Asia build strong, insight-driven relationships with both candidates and clients, using LiveHire's advanced Talent Attraction, Engagement and Hiring platform. Viventis will deliver Digital Strategy, Workforce Strategy & Service Design, navigating the implementation, optimisation, and adoption of the technology platform to guide the technology stack & business process transformation for its joint customers. "We are thrilled to announce our partnership with Viventis. LiveHire is committed to empowering the flow of the world's talent and our partnership with Viventis further supports our mission, The Viventis ecosystem, alongside LiveHire, will provide a holistic approach for organisations in South East Asia to transform the workforce." -Christy Forest, CEO of LiveHire. "The Great Resignation remains to be a challenge but it's just the tip of the iceberg. To combat this, we must emphasize creating great candidate & employee experiences, facilitating workplace flexibility, and enhancing talent mobility Our partnership with LiveHire comes at an opportune time, as their holistic approach and total talent and contingent solution brings a new perspective in empowering the workforce to new heights. Together with LiveHire, we look forward to enabling more people to power their own futures and fostering business opportunities in APAC and beyond." -Yu Ming Chin, Executive Director of Viventis. LiveHire and Viventis customers can reach their goals for recruitment, retention and diversity by leveraging the comprehensive features of LiveHire's system, including: Candidate Engagement, Experience Employer Branding Unique 2-way Text Messaging Total Talent Visibility & Mobility Private and Curated Talent Cloud AI-powered Talent Pooling and Matching About LiveHire LiveHire is a globally-leading recruitment and contingent direct sourcing platform - enabling clients to attract and engage both permanent employees and contingent workers to deliver Total Talent and Direct Sourcing solutions. LiveHire offers an award-winning candidate experience and provides talent-on-demand through its unique talent pooling and 2-way text messaging functionality, having successfully enabled end-to-end recruitment from sourcing through to hire of diverse workforces for over 150 clients across 20 verticals globally. For more information, visit www.livehire.com/us. About Viventis Search Asia Viventis Search Asia is the leading career consulting and human capital solutions firm in the Philippines. It provides holistic talent management and people development services to local and multinational companies across all industries. It is the provider of choice for HR services such as executive search, recruitment outsourcing, employee assessment, leadership training, talent development consulting, and career technology. It operates in key areas in the Asia Pacific region such as Indonesia, Malaysia, and Singapore.

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HR PRACTICE

FM:Systems and AMS announce Bi-Directional Integration App on ServiceNow Store

FM:Systems | June 10, 2022

announced that AMS Workplace Technology, its award-winning Premier Certified Business Partner, has built an integration between FM:Systems and the ServiceNow cloud platform. The AMS FM:Systems Integration Engine is certified for use in the ServiceNow Store, an enterprise application marketplace for solutions that have passed stringent requirements. The FM:Systems Integration Engine supports automated bi-directional workflows between FM:Systems and ServiceNow users to increase efficiency and communication between different teams and groups. Integration managers now have complete control and flexibility to integrate any FM:Systems Workplace module with core ServiceNow IT Service Management (ITSM) modules, including requests, incidents, change requests, problem management, and more. This allows either solution to be a front end one-stop-shop for users while exchanging data securely and efficiently on the back end for processing by stakeholders. Since ServiceNow is already used as an ITSM help desk ticketing system for employee computer and network issues, companies want to expand that to other employee services, including facilities requests such as maintenance issues and move requests. They want to leverage the front-end of ServiceNow, or in some cases FM:Systems, to feed and synchronize requests with the other. It is here where the AMS-developed Integration Engine empowers them to build virtually any workflow, business rule, or process to improve productivity across all teams and groups. With the integration app installed, users can rely on a single system front-end to keep track of all their service requests. Integration between the platforms allows support tickets to be processed in real-time while it unburdens staff from time-intensive data-entry tasks. As the worldwide leading market share ITSM software application, organizations across industry sectors use ServiceNow as a simple low-code/no-code platform to track help desk tickets and manage other requests relating to their facilities, which can include new hires and aspects around maintenance. "Companies using FM:Systems software often want to integrate workplace activities with ServiceNow for automatic service ticket creation. The AMS integration app allows a limitless number of use cases to synchronize data between the two environments. Effectively, users can now have a centralized area to collect requests while processing and managing them in their respective systems. Being a long-time partner of FM:Systems, AMS understands how to unlock the value in its technology. Making this integration engine app available on the ServiceNow Marketplace extends the reach of both organizations to harness even more business opportunities as companies turn to enhance their ITSM help desk needs," - Brian Haines, Chief Strategy Officer of FM:Systems. About FM:Systems More than 1,500 organizations worldwide trust FM:Systems to transform their workplace experience and bring employees together in exceptional, healthy workplaces that enhance productivity and delight occupants. Recognized as a market leader by industry analysts, our suite of digital workplace solutions provides actionable insights to optimize every facet of your real estate portfolio and ensure your ever-ready workplace is prepared for the unexpected. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, 350+ universities, over 200 hospital and healthcare organizations and 50% of the leading pharmaceutical firms, our market leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

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HR PRACTICE

15Five Reshapes Performance Management With a Holistic and Insights-Driven Platform for HR Leaders

15Five | March 14, 2022

15Five today announced the release of Perform, a robust performance management solution designed to help HR leaders create a performance program that fits their organizational goals, culture, and technology stack. Perform enables HR leaders to run an end-to-end performance management cycle, from performance reviews through to employee compensation and career development conversations. The platform has been designed from the ground up to be easy-to-use for HR leaders, beneficial for managers and employees, and robust for managing the back-end administrative demands of a performance cycle for companies of any size. “As companies adapt to a new work environment, the performance review needs to evolve and adapt, In addition to helping employees develop in their roles and drive informed decisions for advancement and compensation, the modern HR leader needs a performance review system that saves time to deploy, is flexible to their needs, and embeds seamlessly into their existing solutions. We designed a streamlined workflow with the goal of saving HR's time.” -Vincent Huang, Chief Product Officer at 15Five. The Perform platform is informed by 15Five’s research, which revealed that there are several inconsistencies and gaps in how HR leaders, managers, and employees perceive and experience the performance review process and its outcomes. For example, 75% of HR leaders agree that the review process provides an accurate representation of performance. That confidence level drops to 66% of managers and 43% of employees. 79% of HR leaders think the process is fair and equitable, but only half of employees agree. Similar differences exist for perceptions around the ability of reviews to improve performance, engagement, and employee satisfaction. Data also suggests the need for a new approach to make this process effective in the modern workplace. Leveraging Perform, HR leaders and managers are given an opportunity to reimagine the performance review process at their organizations, close the experience gaps, and make the process impactful and fair to all involved. An Easy-to-Use Solution A problem common to many performance review platforms is they become cumbersome and fail to maintain a user-friendly experience as they mature. They rely on manual processes that are time-consuming, labor intensive, and fraught with human error. The result is that following implementation, the platforms are often left untouched by managers and employees. However, being easy-to-use is in Perform’s DNA. The product features facilitate ongoing, growth-oriented performance conversations that are seamlessly integrated into the performance review process for greater accuracy and ease of use. Dynamic integrations with HRIS platforms Perform also enables dynamic integrations with leading human resources information system (HRIS) platforms, beginning with ADP and followed shortly by Workday and UKG. It streamlines the process of real-time updating by automatically receiving employee data from the HRIS and sending performance review data back. As a result, the HRIS can be maintained as the ‘central source of truth’ for all employee data, from job roles to historical performance results. Built-in Flexibility Perform can be customized to neatly fit with any culture or tech stack to create an experience that’s convenient for HR leaders and easy for employees to adapt. It gives HR easy access to prebuilt dashboards that are readied for quick insights that drive action. Perform’s dashboard and data tools allow HR leaders to get granular when required or view a summary analysis for an immediate read of a situation, such as company-wide stats on review completions. About 15Five Founded in 2011, 15Five equips HR leaders to play a strategic role in their company’s growth. HR leaders use 15Five to combine engagement, performance and OKRs on one platform so they can make insightful decisions and take strategic action. Unlike other “command and control” performance systems, 15Five uses the latest in people science to turn managers and employees into self-driven owners of performance and engagement. To further the impact of talent on company growth, 15Five also provides education, coaching and community for HR leaders, managers and employees. HR leaders at over 3,200 companies, including Credit Karma, Spotify and Pendo, rely on 15Five’s software and services to make their talent a growth driver.

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Spotlight

The History of Performance Reviews Performance reviews are something that have been going on for centuries.  They’ve seen their fair share of criticism, praise, and everything in between.  In the end however, they are a useful tool for businesses, and a great way to make sure employees are reaching their goals.

Resources