First Advantage | September 02, 2022
First Advantage Corporation, a leading global provider of HR technology solutions for screening, verifications, safety, and compliance, today announced the opening of a new office in Kraków, Poland.
With a reputation as an emerging tech hub in Europe, the expansion into Kraków furthers First Advantage’s commitment to developing and delivering innovative solutions and insights that help customers manage risk and hire the best talent across the globe. To better serve its global client base, First Advantage is currently hiring technology, customer care, and operations positions for the modern facility located in the heart of downtown at High Five Office ul. Pawia 9 Kraków.
“We are excited to expand our global footprint and to tap into the vast technology talent in the region, This new facility enables us to continue to deliver a superior customer experience and bring our suite of HR technology solutions to businesses of all sizes. This represents another step in our global strategy to help our clients hire smarter and onboard faster.”
-Scott Staples, CEO at First Advantage
As one of the largest workplace human resource screening providers in the world, First Advantage has a presence in 19 countries and 29 offices across the globe.
About First Advantage
First Advantage is a leading global provider of HR technology solutions for screening, verifications, safety, and compliance. The Company delivers innovative solutions and insights that help customers manage risk and hire the best talent. Enabled by its proprietary technology, First Advantage’s products and solutions help companies protect their brands and provide safer environments for their customers and their most important resources: employees, contractors, contingent workers, tenants, and drivers. Headquartered in Atlanta, Georgia, USA, First Advantage performs screens in over 200 countries and territories on behalf of its more than 33,000 customers.
HR PRACTICE,HR STRATEGY
Talview | September 14, 2022
Talview, the global leader for hiring and proctoring solutions, announces Talview Interview Insights, a solution engineered to solve the biggest blind spot in the hiring process – the job interview, at the HR Technology Conference and Exposition in Las Vegas. Talview Interview Insights uses advanced AI capabilities to coach interviewers to become world-class interviewers, one interview at a time. The award-winning Solution brings specific, explainable, and actionable insights into interviewing for organizations to make interventions that enable them to meet their key talent goals.
To date, many organizations define candidate measurement and experience protocols in hiring but struggle to implement and monitor these protocols on the ground. Most interviewers receive little to no training, and there is no mechanism to review their techniques or performance as an interviewer. This inability to control the quality of the interview process results in:
Interviews not providing valid analysis, increasing the risk of bad hires
Interviews that are not fair or unbiased, adversely impacting DEI goals
Good candidates being lost to unskilled interviewers due to a poor candidate experience
After an extensive review of customer interviews and feedback, Talview distilled the issue down to a key requirement: accurately measuring and ensuring the quality of the interview process.
"Our goal was building a framework for interviews that would scale; analyzing the conversations, structure, content, compliance, fairness and experience, while also delivering continuous coaching for interviewers,We believe our new solution will boost the overall quality of any organization's interview process. Talview Interview Insights will be a key addition to any organization that is serious about objective, high quality hiring decisions, as well as improvements in DEI and overall candidate experience."
-Sanjoe Jose, CEO, Talview
Talview Interview Insights combines the power of digital interviewing with the best of AI technologies to deliver a platform that provides continuous feedback to the interviewer, improving their skills, while providing insights to the organization for interventions that can exponentially improve interviewing results. By monitoring for biases in conversations, conformance to organizational policies (from regulatory compliance to DEI goals), topic coverage, gauging question relevance to the role, and more, Interview Insights is a key addition for any company looking to improve the effectiveness of their hiring process.
Beginning with more than 150 candidates, constituting top HR technology vendor offerings, then narrowing the competition to 30 product demonstrations, the judges at the Human Resource Executive are honoring Talview Interview Insights as the winner of a 2022 Top Product of the Year Award in Talent Acquisition. The award will be presented at the HR Technology Conference in Las Vegas.
The interview is used in every hiring process, yet it has remained a blind spot, Like any other assessment, the more objective the information gathered, the better it will predict job success. How can you expect to achieve a replicable, highly efficient interview process without monitoring and training interviewers on a continuing basis? We are excited the judges at HRE agreed and validated our solution with a Top Product award,said Dr. Fred Rafilson, Chief I/O Psychologist, Talview.
Talview Interview Insights is deployed on top of the award-winning Talview Interviewing platform. The Solution analyzes every interview conducted, using machine learning and natural language processing technologies, providing feedback on what worked and what did not for each interview, and summarizing the interview with insights for supervisors and the organization.
Designed to provide a persistent structure to the interview process, Talview Interview Insights monitors for DEI regulatory compliance and unconscious bias in conversations. It determines if the topics being discussed and questions being asked are relevant to the role. Along with providing interview summaries, time stamps for both the transcript and recording, and powerful search capabilities, Interview Insights also provides constructive feedback and comparisons for interviewer performance to others within the organization.
Interview Insights is the latest integrated Solution for the Talview Measurement Platform, AI-powered hiring software that orchestrates everything HR and TA leaders need to hire faster, better, and at scale. Talview provides the digital tools needed to create a flexible, customized, completely digital hiring process designed to reduce time to hire, lower cost of hire, and increase quality of hire.
Talview offers an award-winning Measurement Platform that orchestrates hiring and proctoring workflows: screening, interviews, assessments, exams, and credentials. Organizations seeking more efficient, effective, and intelligent decisions throughout the talent lifecycle can access a single, AI-powered platform for intelligent insights. A 360-degree view of talent potential enables quick, confident, and bias-free decisions, providing an equal opportunity for all.
Cooleaf | July 14, 2022
Cooleaf, the leading employee experience platform for high-performing teams, has introduced a new feature to help customers measure and boost their employee engagement. With Cooleaf's pulse survey tool, customers will now be able to easily schedule and deploy eNPS surveys to measure employee loyalty and collect actionable insights.
What is eNPS?
NPS, or Net Promoter Score, is a key metric to measure brand experience. NPS measures the likelihood of employees, customers, or to recommend your business to others with a one-question survey.
For the employee experience, Employee Net Promoter Score, or eNPS, is measured by asking, "How likely is it that you would recommend our company to a friend or colleague?" Survey respondents are sorted into Promoters, Detractors, or Passives based on their answer, and eNPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters. The shortness and simplicity of the eNPS survey makes it ideal for setting goals around employee engagement.
"Employee Net Promoter Score is the quick and standard way to track employee loyalty and satisfaction within an organization, Now that the eNPS survey is built into the Cooleaf platform, we can help our customers deploy the survey on a regular basis and benchmark results over time. Organization leaders and HR teams can filter that data by team or department, and use it to drive their engagement strategy. When you combine that data with the engagement initiatives and tactics that Cooleaf provides, eNPS becomes a very powerful tool for improving company culture."
-Jess White, Senior Director of Customer Success
How it works
HR leaders can access the eNPS survey tool within Cooleaf's Manager Dashboard. It only takes a few seconds to set up the survey, review the questions, and select your survey timeframe. To improve your survey participation score, teams can also choose to award Cooleaf Reward Points for anonymous survey completion. Watch this video to learn more.
Once the survey has been deployed, managers can see the results, download reports, and track trends over time. As part of Cooleaf's engagement strategy, Cooleaf's Customer Success team will help identify opportunities and recommend engagement tactics during quarterly business reviews.
Cooleaf is the leading solution for companies looking to drive extraordinary experiences for their employees, customers, and prospects. Through Cooleaf's platform, forward-thinking brands are empowered to listen to sentiment and signals through pulse surveys and SaaS platform integrations, take action to engage stakeholders through recognition, incentives, and virtual experiences and glean data insights through a powerful suite of analytics tools.
WorkTango | October 03, 2022
WorkTango, a SaaS-based employee experience technology company headquartered in Austin, Texas, today announced the launch of its holistic WorkTango Employee Experience Platform and the unveiling of a new brand identity. Formerly known as Kazoo + WorkTango following an acquisition completed in April 2022, the software company provides the only holistic employee experience platform built for modern workplaces that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback within a single solution.
According to Gallup, the percentage of engaged workers in the U.S. declined last year for the first time in over a decade. In fact, just over one-third of employees (34%) were engaged.
"'Quiet quitting' and employee disengagement have become urgent C-suite and board-level imperatives, These are not truly new phenomena, however, and nearly a decade ago, we built the first iteration of our employee experience platform to address these same challenges head-on. The holistic, enhanced WorkTango platform we announced today is a proven solution for improving employee engagement, motivation, and alignment – and has a direct impact on our customers' bottom lines as a result."
-Patrick Manzo, CEO of WorkTango
WorkTango's platform is currently used by over a thousand enterprise, midmarket, and SMB organizations that derive a range of measurable outcomes from the software investment.
WorkTango's unified employee experience platform kept our company's culture alive even through the pandemic. We can continually measure both the pulse of our employees and see our data in real time, We rely on WorkTango to understand trends and the engagement of our global employee base. The ROI of WorkTango has been impactful culturally and organizationally,said Judy Hendriks, Chief People Officer of Harris, a provider of mission-critical global software solutions.
WorkTango's holistic Employee Experience Platform offers organizations:
Recognition & Rewards: The ability to amplify and incentivize key values and behaviors across the business.
Employee Surveys & Insights: Functionality to measure employee and team engagement across the entire employee lifecycle and collect authentic feedback to support action.
Goals & Feedback: Integrated technology to champion employee success with continuous alignment conversations, individual goal-setting, and company OKR tracking.
When it comes to human resources technology, organizations are often faced with the choice of purchasing multiple best-of-breed solutions to meet their needs, or buying an expensive platform that offers hundreds of features yet still falls short in one or two critical areas, WorkTango has built an elegant and affordable platform inclusive of everything needed to: help organizations regularly gather and act on company-wide, team, and individual insights; measure employee engagement and recognize and reward employees in real-time; and support employee-company alignment through integrated goal setting and feedback,said Bret Starr, Partner and CEO of work-tech analyst firm The Starr Conspiracy.
WorkTango's platform is the recipient of a number of awards, including Talent Culture's 2022 HR Technology Leader award. In 2022, WorkTango was named as a Leader across seven categories in G2's Summer Grid Report, including Employee Engagement and Employee Recognition. Beyond this industry recognition, WorkTango's platform is enabling greater employee retention and satisfaction for customers. Meredith, an agency customer who uses the WorkTango platform, credits it with a 50% reduction in staff turnover within 12 months. Randolph-Brooks Federal Credit Union attributes adopting WorkTango with a 68% increase in member service scores.
WorkTango revolutionizes how the world's most forward-thinking companies engage and inspire their people. WorkTango offers the only Employee Experience Platform that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback. WorkTango is built for the workplace we all want to be a part of – where priorities become clear, achievements are celebrated, and employees have a voice.