WorkTango | October 03, 2022
WorkTango, a SaaS-based employee experience technology company headquartered in Austin, Texas, today announced the launch of its holistic WorkTango Employee Experience Platform and the unveiling of a new brand identity. Formerly known as Kazoo + WorkTango following an acquisition completed in April 2022, the software company provides the only holistic employee experience platform built for modern workplaces that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback within a single solution.
According to Gallup, the percentage of engaged workers in the U.S. declined last year for the first time in over a decade. In fact, just over one-third of employees (34%) were engaged.
"'Quiet quitting' and employee disengagement have become urgent C-suite and board-level imperatives, These are not truly new phenomena, however, and nearly a decade ago, we built the first iteration of our employee experience platform to address these same challenges head-on. The holistic, enhanced WorkTango platform we announced today is a proven solution for improving employee engagement, motivation, and alignment – and has a direct impact on our customers' bottom lines as a result."
-Patrick Manzo, CEO of WorkTango
WorkTango's platform is currently used by over a thousand enterprise, midmarket, and SMB organizations that derive a range of measurable outcomes from the software investment.
WorkTango's unified employee experience platform kept our company's culture alive even through the pandemic. We can continually measure both the pulse of our employees and see our data in real time, We rely on WorkTango to understand trends and the engagement of our global employee base. The ROI of WorkTango has been impactful culturally and organizationally,said Judy Hendriks, Chief People Officer of Harris, a provider of mission-critical global software solutions.
WorkTango's holistic Employee Experience Platform offers organizations:
Recognition & Rewards: The ability to amplify and incentivize key values and behaviors across the business.
Employee Surveys & Insights: Functionality to measure employee and team engagement across the entire employee lifecycle and collect authentic feedback to support action.
Goals & Feedback: Integrated technology to champion employee success with continuous alignment conversations, individual goal-setting, and company OKR tracking.
When it comes to human resources technology, organizations are often faced with the choice of purchasing multiple best-of-breed solutions to meet their needs, or buying an expensive platform that offers hundreds of features yet still falls short in one or two critical areas, WorkTango has built an elegant and affordable platform inclusive of everything needed to: help organizations regularly gather and act on company-wide, team, and individual insights; measure employee engagement and recognize and reward employees in real-time; and support employee-company alignment through integrated goal setting and feedback,said Bret Starr, Partner and CEO of work-tech analyst firm The Starr Conspiracy.
WorkTango's platform is the recipient of a number of awards, including Talent Culture's 2022 HR Technology Leader award. In 2022, WorkTango was named as a Leader across seven categories in G2's Summer Grid Report, including Employee Engagement and Employee Recognition. Beyond this industry recognition, WorkTango's platform is enabling greater employee retention and satisfaction for customers. Meredith, an agency customer who uses the WorkTango platform, credits it with a 50% reduction in staff turnover within 12 months. Randolph-Brooks Federal Credit Union attributes adopting WorkTango with a 68% increase in member service scores.
WorkTango revolutionizes how the world's most forward-thinking companies engage and inspire their people. WorkTango offers the only Employee Experience Platform that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback. WorkTango is built for the workplace we all want to be a part of – where priorities become clear, achievements are celebrated, and employees have a voice.
Modern Health | September 08, 2022
Modern Health, a leading workplace mental health platform supporting enterprises globally, today published a wide-ranging study of executives, HR decision makers, managers and employees to examine the state of employee mental health in the workplace. The research, commissioned by Modern Health and conducted by Forrester Consulting for the second year in a row, set out to uncover how employers are responding to employees' dramatically increasing needs for mental health support after several years of an unrelenting global pandemic, political and social unrest, economic uncertainty, and much more.
The survey of 1,700+ employees, including managers, non-manager employees, C-level executives, and HR leaders, found that employees and employers both recognize that mental health benefits are an integral part of a healthy, productive workplace culture, but have widely differing perceptions of if and how the current standard of benefits is meeting employee needs. While 84% of employers plan to increase or enhance employee mental health benefits in the next year, there is still a significant gap in how employees perceive their employer's commitment to mental health and wellness. Seventy-four percent of employees report wanting their employer to care about their mental health, but only half (53%) feel that they actually do.
"The past few years have left many of us feeling burnt out, exhausted, and stressed, so it's not surprising that the topic of mental health has been forced into the spotlight. We're seeing a bigger need for support as more people speak out about their mental health challenges but despite this progress, people around the world are still struggling to access care that meets their needs, We are at a critical inflection point where organizations need to shift from the mindset of providing mental health support as a crisis response to it being an integrated and strategic part of the employee experience. Done right, the end result means both the companies and the human beings who make them run are more connected and engaged."
-Alyson Watson, founder and CEO at Modern Health
Shift from Crisis to Culture: Closing the Gap
Employers are recognizing the stress that their workforces are currently under with three out of four employers (75%) recognizing that the current state of the U.S. economy is causing employee anxiety. However, only 45% have already taken steps to address this anxiety. As companies and their employees adapt and evolve toward the future of work, long-term success requires both an investment in mental health and a workforce equipped, encouraged, and willing to prioritize it. This happens when companies move from viewing mental health as a crisis response to a permanent, values-based commitment to employee well-being. The first step is closing the gap between employer and employee perception. According to our research, 85% of employers feel they actively listen to the needs of employees, but only 51% of employees agree. Similarly, only 46% of employees believe their company invests enough in the mental health of employees, while a significant 81% of employers believe they invest enough.
Additionally, while around two in three employees report feeling connected, supported, and seen at work, when employers were asked the same question, they significantly overstated how their employees feel by at least 20% on every metric. For example, only 59% of employees reported feeling seen by their company and colleagues for their unique contributions to work, while 85% of employers said their employees felt seen.
The Need to Clear a Path
In order to create a workforce that is creative, adaptive, and resilient, the report advises that business leaders need to create a path that allows employees to use their mental health benefits without fear of reprisal or negative stigma. For employee behavior to scale across the organization, that behavior needs to be messaged, modeled, enabled, and permitted repeatedly to employees. One troublesome finding is that only 51% of employees feel safe in their role if their mental health status were to be revealed.
Compared to the 2021 study, employees are even more desperate for a culture that embraces mental health acceptance and support. A year ago, employees were asking for more mental health support in the workplace. Today, their desire goes beyond simply implementing benefits—they want to feel empowered and encouraged to utilize these tools and want their leaders to acknowledge and reduce barriers to access. Last year, 64% of employees felt they had workday flexibility to care for mental health needs, while only 54% feel that way today. And more than two thirds (68%) of employees felt like their work culture was a safe place to discuss mental health and ask for support in 2021, but only 51% agree today. These trends are moving in the wrong direction. According to our findings, a full 77% of employers say they will provide mental health support to their employees, but they think it's up to the employee to use their benefits and managers shouldn't be expected to encourage them.
Leadership modeling is also a critical component to employees feeling comfortable using mental health benefits to their fullest. According to the survey, the vast majority of leaders (80%) feel like they are expressing their own vulnerability when it comes to mental health, but employees do not see, hear, or feel that vulnerability coming through, since only 30% of employees agree.
At the same time, 74% of employers think employees are uncomfortable hearing about their colleagues' mental health, but only 31% of employees said it actually makes them uncomfortable.
Now is Not the Time to Lose The High Performers
In an increasingly uncertain economic environment, companies can't afford to lose their high performing employees. Making up a third of the global workforce, high performers can be described as highly engaged, deeply committed and able to do their job consistently well. When examining the high performers in the study, it found that they are working more hours and are even more productive than last year, but are also burnt out. Despite a reported high enthusiasm for their jobs (76%), more than half (53%) of these high performers report feeling burned out in their roles. The good news is that employees reported again this year they would be more likely to stay at a company that provides high-quality resources for them to care for their mental health.
The Cost of Doing Nothing
While part of the case for mental health benefits is a positive return on the company bottom line, 72% of employers fear that focusing on mental health could have a reverse ROI with employees working fewer hours in order to care for their mental health and being less available. The research shares that the cost of supporting employees' mental health is a fraction of the cost that a company will bear over the long run if its workforce doesn't have the appropriate mental, physical, and emotional resources to excel at work. The benefits of a whole, complete, and "well" workforce reach far beyond incremental productivity improvements. In fact, the impacts can be felt across talent acquisition and retention, belonging, performance, engagement, profitability, and long-term growth.
In this study, Forrester conducted an online survey of 1,207 employees and managers ("employees") and 519 HR leaders and C-level executives ("employers") at organizations in the United States to evaluate the current state of mental health among employers and employees. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in June 2022 and was completed in July 2022.
About Modern Health
Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists, all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all. Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.
First Advantage | September 02, 2022
First Advantage Corporation, a leading global provider of HR technology solutions for screening, verifications, safety, and compliance, today announced the opening of a new office in Kraków, Poland.
With a reputation as an emerging tech hub in Europe, the expansion into Kraków furthers First Advantage’s commitment to developing and delivering innovative solutions and insights that help customers manage risk and hire the best talent across the globe. To better serve its global client base, First Advantage is currently hiring technology, customer care, and operations positions for the modern facility located in the heart of downtown at High Five Office ul. Pawia 9 Kraków.
“We are excited to expand our global footprint and to tap into the vast technology talent in the region, This new facility enables us to continue to deliver a superior customer experience and bring our suite of HR technology solutions to businesses of all sizes. This represents another step in our global strategy to help our clients hire smarter and onboard faster.”
-Scott Staples, CEO at First Advantage
As one of the largest workplace human resource screening providers in the world, First Advantage has a presence in 19 countries and 29 offices across the globe.
About First Advantage
First Advantage is a leading global provider of HR technology solutions for screening, verifications, safety, and compliance. The Company delivers innovative solutions and insights that help customers manage risk and hire the best talent. Enabled by its proprietary technology, First Advantage’s products and solutions help companies protect their brands and provide safer environments for their customers and their most important resources: employees, contractors, contingent workers, tenants, and drivers. Headquartered in Atlanta, Georgia, USA, First Advantage performs screens in over 200 countries and territories on behalf of its more than 33,000 customers.
EMPLOYEE BENEFITS,WORKERS COMPENSATION
Innovation Minds | November 23, 2022
Innovation Minds, a Silicon Valley-based company, announced today the launch of their new Rewards-as-a-Service solution. With this solution, Innovation Minds is enabling companies to offer their employees tailored reward options in order to increase talent retention and satisfaction.
Motivating and rewarding employees is one of the top challenges facing organizations today. In fact, according to a recent survey, more than 60% of respondents say their company struggles to motivate and retain top talents. The Innovation Minds team is uniquely positioned to help companies with this challenge by providing personalized rewards service that creates experiences where employees are engaged and motivated throughout the day.
With this solution, companies can customize rewards based on data insights, such as reward preferences and demographics. It offers a self-service platform to let companies update or make changes to their rewards program for their employees. It also allows employees to get real-time notifications when they earn a reward and they can redeem it on their device with just a click, creating a seamless and enjoyable experience for employees.
"We believe this is an important step forward in helping employers create a more elevating work environment, Innovation Minds is focused on helping businesses create positive and engaging employee experiences. By making the rewards experience easier and more enjoyable, we are helping our customers deliver more value faster."
-Innovation Minds CEO Bala Balasubramaniam
The Innovation Minds team integrated their patented concept ‘Earn-Your-Pride-To-Reward-Your-Peers’, an innovative framework that allows employees to exchange appreciation for each other’s contribution, encouraging employees to make deep, personal connections with their team members and see how their position affects the work of others. Mike Lella, Head of Business Development added, The idea of receiving reward from an accomplished peer is much more meaningful than simply receiving recognition from management alone. Simultaneously, this notion is also encouraging a self-sustainable culture of engagement because the awardees get to enjoy the privilege of earning AND giving.
The solution features a wide range of reward options that supports 594 global brands, 45 countries and 28 currencies, customizable for each company's specific needs while being aligned with their company values. It also provides HR teams and managers with tools to measure the success of their campaign and track results.
We understand that rewards are often not enough to keep your employees motivated at work. It's about more than just giving out candy it's about creating an environment that makes work rewarding in itself. This latest upgrade will allow us to support even more companies in their efforts to drive employee engagement and retention, said Maria Bolo, Head of Customer Success at Innovation Minds.