Employee Experience

CentralSquare and UKG Partner to Bring Seamless Work Experience to Government Employees

CentralSquare and UKG Partner to Bring Seamless Work Experience
CentralSquare Technologies, an industry leader in public sector technology, today introduced a new technology partnership with UKG, a leading provider of HR, payroll, and workforce management solutions for all people. This partnership offers government agencies a more flexible and seamless technology experience via an integrated solution that allows people to focus on completing important actions related to finance and human capital management (HCM) without disturbing the flow of work.

With this collaboration, CentralSquare’s Finance Enterprise and UKG Ready will fully integrate to provide municipalities and special districts a comprehensive, single-entry solution that combines administrative management of both financial and HR activities, empowering teams to achieve more by reducing the disruptions people regularly experience switching between business applications.

“CentralSquare and UKG share a common commitment and it starts with people. Our public servants work tirelessly often with limited resources to improve the lives and communities they serve, By uniting two powerful GovTech solutions they can benefit from the smarter utilization of resources and real-time data to maximize their impact.”

- Dara Brenner, CentralSquare’s Chief Product Officer

CentralSquare Finance Enterprise provides broad, comprehensive financial software with Payroll including an integrated highly configurable general ledger, and powerful analytics. With a robust workflow engine, customers can accomplish complex tasks by automating multi-level approvals, notifications, and configuration options. In tandem, UKG Ready provides the same users with a streamlined solution for HR, talent, time and attendance, and scheduling to deliver a modern, personalized experience that increases efficiency, simplifies compliance, and unlocks happier outcomes.

UKG is committed to strengthening the capacity and capability of government and does so every day by helping our public sector customers increase efficiencies for their most valuable resource – their people, Partnering together with CentralSquare is the right move as together we’ll provide an unmatched technology experience that will help local agencies better serve their communities by streamlining critical business processes and creating a seamless work experience for all employees, said Bob Lavigna, senior fellow, public sector, UKG.

About CentralSquare Technologies:
CentralSquare Technologies is the largest independent provider of public sector software solutions that empower local and state governments to build smarter, safer and more connected communities. Over 8,000 agency customers across North America rely on CentralSquare’s technology to deliver solutions ranging from computer-aided-dispatch systems, 911 and records management solutions which enhance public safety, to administrative products with finance, asset, compliance and case management capabilities that run government agencies more efficiently.

As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America. The company is headquartered in Lake Mary, FL and has locations in North Carolina, South Dakota and British Columbia.

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HR Practice

Pipefy Launches AI-Powered HR Automation Solution to Improve the Employee Experience

Pipefy | January 15, 2024

Pipefy, the global industry leader in AI-driven process automation, announced the launch of Pipefy AI for HR, with customizable chatbots that are available to help employees, 24/7. Pipefy AI for HR delivers instant and centralized access to policies, forms, data, and other information frequently requested from HR teams. Pipefy AI for HR gives employees a single portal in which they can not only find the information and documents they need, but also submit requests, such as for vacation time or reimbursements. Employees can use the chatbot to ask questions about PTO, research open roles within the company, or reference company policies. The chatbot is available in any language and accessible on any device. For HR teams, Pipefy for AI means more face time with employees, better SLA attainment, and more time to focus on HR strategy. Pipefy AI helps HR teams make data-driven decisions by providing fast access to data, process insights, and crucial metrics such as attrition and employee satisfaction. For example, HR professionals can ask Pipefy AI questions such as “What are the top factors contributing to turnover in the sales department?” “Pipefy AI for HR is all about helping HR teams deliver exceptional employee experiences,” said Alessio Alionco, CEO of Pipefy. “It does this by improving response times and giving employees more autonomy. Beyond this, Pipefy AI gives HR professionals more time for the 1:1 contact and strategic planning that truly make a difference for employees and the company as a whole. From a process automation perspective, this AI tool works like a virtual assistant, automating workflows, handling routine tasks, answering common questions, and routing incoming requests.” Alionco added, “Generative AI solutions such as ours are ideal to help HR professionals streamline their workload and improve employee experiences – and their adoption is accelerating. In fact, according to Gartner, 81% of HR leaders have explored or implemented artificial intelligence (AI) solutions to improve process efficiency within their organizations.” In a recent Pipefy survey, 79% of business and IT leaders said that they expect the combination of artificial intelligence and process automation – such as Pipefy AI – to increase efficiency by at least 25%. Importantly, Pipefy AI for HR delivers industry-leading security features and certifications, to help make sure that teams are safe, secure and in compliance. About Pipefy Pipefy delivers a leading business process automation platform that increases team productivity and efficiency, centralizes data, and standardizes processes for teams in IT, Finance, HR, Customer Operations and more. Through its no-code process automation and AI framework, Pipefy helps businesses achieve operational efficiency and optimal productivity for every team in every department. Among its many recognitions, Pipefy was named to the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing companies in North America in November, 2022.

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Workforce Management

These Top Nine Human Capital Management Software Providers Will Streamline HR Initiatives This Year, SoftwareReviews Users Say

SoftwareReviews | December 11, 2023

SoftwareReviews, a division of Info-Tech Research Group and a leading source for insights on the software provider landscape, has revealed its new 2023 Human Capital Management (HCM) Data Quadrant Report, highlighting the top nine HCM solutions in the enterprise and midmarket spaces for the year. Adopting HCM software is essential for organizations, particularly as they focus more on attracting, keeping, and engaging their workforce. This software consolidates key HR functions such as storing employee information, managing payroll, recruiting, administering benefits, and more. By using HCM software, organizations can manage their employees more effectively, optimize HR service access, encourage learning and development, and improve employee engagement to develop a workforce that is both productive and content. "The case for investment in HCM technology has never been stronger, but the market has also never been more complex to navigate. New vendors with exciting new technology are entering the market, and established players are consolidating, creating a constantly evolving landscape," says Lisa Highfield, principal research director at Info-Tech Research Group and McLean & Company. "As such, it's more important than ever for software buyers to carefully and thoroughly explore the HCM landscape to find the vendor and technology that best fits their strategic priorities." To assist organizational leaders in deciding which HCM system aligns best with their strategies for retaining talent and fulfilling business requirements, SoftwareReviews has pinpointed the leading providers in the human capital management category. The top providers are ranked based on insights from verified survey data collected from 2,235 end-user reviews and high scores on SoftwareReviews' Data Quadrant. The 2023 Enterprise Human Capital Management Software Gold Medalists are as follows Workday HCM, 8.5 CS, ranked high for employee record. UKG Pro, 8.5 CS, ranked high for availability and quality of training. Ceridian Dayforce, 8.4 CS, ranked high for payroll administration. The 2023 Midmarket Human Capital Management Software Gold Medalists are as follows Rippling, 9.1 CS, ranked high for usability and intuitiveness. Gusto, 9.1 CS, ranked high for business value creation. BambooHR, 8.9 CS, ranked high for ease of implementation. isolved People Cloud, 8.4 CS, ranked high for employee record. Humi, 8.3 CS, ranked high for vendor support. Zenefits, 8.2 CS, ranked high for the quality of features. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. About SoftwareReviews SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

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Workforce Management

Global Retailers Choose Dayforce to Optimize Workforce Planning and the Frontline Employee Experience

Ceridian | January 11, 2024

Ceridian a global leader in human capital management (HCM) technology, announced its upcoming retail product innovations, which highlight the company’s growing momentum in the sector. As the only solution that offers workforce management (WFM) and global payroll capabilities on a single platform, Dayforce – Ceridian’s industry-leading cloud software – helps retailers and the hospitality industry empower and retain frontline workers, increase operational agility when making staffing decisions, and enhance the employee experience. Ceridian helps more than 1,280 retailers around the world optimize their workforce and improve employee engagement, attraction, and retention, including American Dream, Buehler’s Fresh Foods, Costa Coffee, Sobeys, and SPARC Group LLC, which owns and operates leading retail brands including but not limited to Aeropostale, Brooks Brothers, Forever 21, and Reebok. “Today’s employees expect a personalized experience. Ceridian is an innovative, collaborative partner that is helping us shape the employee experience of the future,” said Julia Knox, Chief Technology & Analytics Officer, Sobeys. "Forward-thinking retail and hospitality organizations need to embrace modern technologies, like machine learning and real-time workforce intelligence, to tackle the staffing and compliance challenges their industries face,” said Jack Bennett, Vice President and Retail Solutions Advisory Lead, Ceridian. “Coupled with Dayforce Wallet, our award-winning, on-demand pay solution, Dayforce is a single holistic platform for workforce management, pay, and talent that unlocks quantifiable value and gives retail and hospitality leaders an edge to better compete - and win - with today's boundless workforce." Dayforce workforce management empowers frontline employees through schedule flexibility and a consumer-like experience, while driving agile retail operations by giving real-time workforce intelligence to managers. Continued enhancements include Forecasting Powered by Machine Learning: In an ever-changing economic landscape, retailers can reduce costs and improve productivity by leveraging the power of machine learning (ML) in its labor planning. Dayforce ML forecasting helps managers make better decisions and optimize workforce allocation by forecasting future labor requirements down to 15-minute increments and become more precise over time. Shift Marketplace: Modern workforce management provides organizations and employees with a simple, intuitive way of allowing stores and locations to share their workforce across their organization. With Shift Marketplace, employees can take on unfilled shifts at any location they choose, giving employees the flexibility to meet their financial goals while allowing managers to fill their labor demand needs without incurring additional costs to bring in outside resources. Next-Generation Labor Planning: With Dayforce, customers can bring finance and operations together during the budget and planning processes to ensure forecasting and scheduling align with corporate targets. This process is further enhanced through scalable data models, a unified experience for long- and short-term planning, and yearly, quarterly, monthly, weekly, and daily workforce insights that can drill down to zone and position levels. Reimagined Time Experience: The Dayforce platform is improving the employee time experience with a human-centric user experience that prioritizes simpler workflows, simplified clocking in and out, and accessibility. For managers, the enhanced user experience highlights what is important, including unplanned labor costs, and time-sensitive insights such as no-shows, missed breaks, approaching overtime, and upcoming departures. “We are a special place to work because our engaged team members are a key differentiator for our business. With the Dayforce platform, we will be able to deliver a modern, mobile-first employee experience that enables direct communication, seamless shift bidding, and access to on-demand pay with Dayforce Wallet, which will help to differentiate Sobeys in a challenging labor market,” said Sandra Pasquini, SVP HR Operations & Systems, Sobeys. These features and enhancements will begin rolling out to customers on the Dayforce platform in 2024. About Ceridian Ceridian. Makes Work Life Better™. Ceridian HCM Holding Inc. is a global human capital management software company. Dayforce, its flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. The Dayforce platform is used to optimize management of the entire employee lifecycle, including attracting, engaging, paying, deploying, and developing people. Ceridian has solutions for organizations of all sizes.

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Workforce Management

beqom Announces Its Acquisition of PayAnalytics, Solidifying Its Position as the First Advanced Platform for Pay Equity and Total Compensation

beqom | December 14, 2023

beqom, a provider of compensation and performance management solutions, announced it will acquire PayAnalytics, a cutting edge pay and workplace equity software provider. The global movement toward workplace equality has made it imperative for organizations to address wage gap challenges head on, for both competitive and regulatory reasons. beqom's acquisition of PayAnalytics means that companies can now embed pay equity into their compensation processes and daily decision-making, to create a culture of fair pay, build on a data-driven compensation strategy, and meet global pay equity regulatory requirements. The acquisition positions beqom uniquely in the market as provider of the most complete advanced total compensation and pay equity solution. The PayAnalytics solution, designed by a team of data scientists and HR leaders, empowers companies to analyze pay for gender and other forms of demographic fairness, and take appropriate action. Through multivariate regression analysis, it identifies factors influencing pay and proposes remedies for unexplained pay gaps. By delivering these advanced analytic capabilities in the context of a plug-and-play pay equity methodology, PayAnalytics will add the capability to embed instant and always-on pay equity into the real-time compensation processes managed by beqom, supporting data-driven pay decisions for new hires, merit increases, and promotions. beqom's compensation modeling optimizes the budget impact for pay equity remediation scenarios. Together, the solutions will provide companies with unprecedented abilities to attract and retain talent, drive performance, and optimize costs, while ensuring compliance and reducing risk. "Pay equity is no longer a niche area, it's a business essential, and the focus must go well beyond compliance and risk. Our in-depth research shows that companies that excel in pay equity have higher profitability, greater customer satisfaction, innovate better, and win the war for talent," says Kathi Enderes, Senior Vice President Research and Global Industry Analyst at The Josh Bersin Company. "Done right, pay equity is not a once-a-year-project but a way to run the company for equity. The right technology is vital because it's a complex undertaking. Combining the advanced pay equity capabilities of PayAnalytics with beqom's total compensation platform means that companies can embed a consistent and continuous focus on fair pay in their entire talent lifecycle, helping make their rewards function systemic and accomplishing higher rewards maturity." Customers can expect business as usual while having the possibility of benefiting from the expanded range of solution capabilities. Both companies are committed to maintaining the high level of service expected by their customers, while offering them broader and deeper functionality and expertise in compensation and pay equity management., Each will continue to drive product innovation in their respective domains, while tightening the integration between the two suites of products. "What distinguished the PayAnalytics solution and team for us was their specialized expertise and sophisticated data approach enabled by a great product. Additionally, the company's headquarters in Iceland places them strategically with a global perspective, straddling both the EU and the US. This unique positioning gives PayAnalytics an inherently global DNA and mindset, a distinction that beqom, headquartered in Switzerland, can appreciate firsthand," says Fabio Ronga, beqom CEO and co-founder. "Consequently, PayAnalytics exhibits a deep understanding and proven experience in navigating the complexities of global enterprises dealing with diverse local regulations. These factors serve as key differentiators that set the solution apart from others in the market. We look forward to working with the whole team on keeping PayAnalytics at the forefront of pay equity software solutions, and to bring that expertise to beqom's customers." "We founded PayAnalytics to eliminate the gender pay gap by applying data analytics and arming HR managers with quantitative decision-making tools," says Sigurjon Palsson, PayAnalytics CEO and co-founder. "We are excited now to join forces with beqom and take pay equity to the next level. By linking those analytics to compensation processes, customers now will be able to close the loop and create a culture of continuous fair pay." beqom was founded in 2009 with the mission to help the world's largest enterprises keep their people motivated and productive through comprehensive, equitable, and transparent performance and rewards. PayAnalytics was founded in 2016 to eliminate the gender pay gap by applying quantitative decision-making tools. About beqom beqom is a unified total compensation platform — managing compensation, employee performance, sales performance, pay equity, and recognition all in one place. beqom makes it easy for HR teams to handle every aspect of total compensation management at scale by empowering HR leaders to personalize compensation strategies with their organizations' needs. With beqom, employees understand their value, perform at their peak, and are rewarded fairly for their contributions. About PayAnalytics PayAnalytics is a cloud-based software solution that enables HR managers and consultants to conduct their own salary review, measure gender and other demographic discrepancies in pay, and offers recommendations on how to close pay gaps. Their reporting and visualization tools allow HR managers to understand the impact of hiring, promotion, and salary adjustment decisions on pay gaps, and to understand trends in their pay structure.

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