Recruitment & Retention

Cielo Acquires Talent Function to Strengthen Market Leadership and Expand its Service Offerings

Cielo, the world's leading Recruitment Process Outsourcing (RPO) provider, has acquired Talent Function to reinforce its market leadership and grow its service contributions. Talent Function is a consulting organization helping organizations around the globe with far reaching and forward-looking talent strategies and technology answers to deliver ROI and improved business execution. This acquisition formalizes the strategic partnership between Cielo and Talent Function that was reported in October.

Elaine Orler, CEO and Founder of Talent Function, has helped worldwide organizations change their recruiting organizations with actionable techniques and technology executions since 1993. Orler is a worldwide recognized idea pioneer who is enthusiastic about improving HR and talent acquisition, validated by her founding of Talent Function and co-founding of Talent Board, the association which drives the CandE award program. Orler will assume the role of Senior Vice President – Technology Consulting at Cielo.

This acquisition reinforces Cielo's investment in innovation to guarantee clients stay on top of things. In the last year, Cielo has expanded into extra geographies and services to find new and better approaches to attract and engage talent for the world's leading organizations.

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Other News
Payroll

When I Work Launches Payroll to Revolutionize Workforce Management for Small Businesses

When I Work | January 08, 2024

When I Work, a market leader in shift-based workforce management software used by more than 200,000 workplaces worldwide, is excited to announce its new product, When I Work Payroll. When I Work Payroll is designed to make it incredibly easy for small businesses to run payroll. Because the employee schedule and time tracking data are on the same platform with payroll, businesses can pay their hourly workers quickly, with a single click. There's no data entry or uploading timesheets, so there's less chance for errors, letting small business owners spend time on their customers, instead of being stuck in the back office. "It's been great to have all of our scheduling and payroll information in one place. We don't have to verify numbers in two places anymore—we're able to verify and run payroll in 10 minutes now," said Tim Hogg, owner of Tressia, a popular North Carolina restaurant. Payroll from When I Work is comprehensive. Your employees track their time by clocking in and out of the mobile app and our payroll software calculates all the data in real time, including hours, breaks, overtime, and paid time off. When I Work automates payments and tax filings to make everything transparent. Employees can update their own payroll forms and personal information through the app. The system automatically handles taxes and sends direct deposits. When I Work also files your payroll taxes with the IRS. "We consistently hear stories from small business owners about the countless hours they spend manually syncing and reconciling errors between systems," said Kavitha Radhakrishnan, Chief Product Officer at When I Work. "Our customers want an easier alternative to legacy payroll software, and they have a long history of trust with us, so we created Payroll for them. Now our small business customers can focus their valuable time on what they do best—building their teams and running their business." About When I Work When I Work is a market leader in shift-based workforce management software and delivers a powerful, employee-first experience that creates happier and more productive teams. Trusted by more than 200,000 workplaces worldwide, When I Work puts scheduling and collaboration at the center of workplace operations and brings empathy, agility, and consumer simplicity to the small business workplace.

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Recruitment & Retention

Retirement Expectations Evolve as Workforce Ages According to Principal® Survey

Principal Financial Group® | January 16, 2024

The picture of retirement is evolving with more Americans turning 65 in 2024 than any year1 before. According to new research from Principal Financial Group®, expectations around how and when to retire by generation vary greatly – placing increased focus on employee engagement and personalized investment strategies to help improve financial security and retirement readiness. Phased retirement appeals to younger workers who want to retire earlier According to the Principal Financial Well-Being IndexSM, among Americans in the workforce, gradually decreasing hours is the most desired way to retire (52%) and is most preferred by Generation X (67%) and millennials (56%). Baby boomers and Generation Z report similarities in how they want to retire, with nearly half preferring to move immediately from working full-time to not working at all. This echoes the most common approach taken by current retirees surveyed2, a group in which just over one quarter (28%) either transitioned careers or gradually phased down from their primary career. “Attitudes and expectations for retirement continue to evolve, and we expect the desire to approach retirement in phases will continue to grow with future generations,” said Chris Littlefield, president of Retirement and Income Solutions at Principal®. While there are some similarities in how generations want to retire, they have different expectations on timelines and the age at which they plan to retire. The youngest generation, Gen Z, expects to retire at 55 – approximately 10 years earlier than baby boomers (68) and Gen X (64), and four years sooner than millennials (59). Employees prioritize saving for retirement The survey revealed employees are focused on balancing basic needs with long-term savings outcomes against a backdrop of ongoing economic pressures that continue to top their list of concerns. Employees of all generations ranked saving for retirement as their top financial priority, followed by affording basic needs and paying off consumer debt3. "Saving for retirement is the No. 1 financial priority for employees surveyed, which validates that access to workplace benefits and financial wellness programs is helping Americans save for retirement and achieve better financial outcomes,” Littlefield said. “Going forward, increased personalization as well as tailored savings and investment strategies that take into account an individual’s financial goals, lifestyle, health care needs, dependent care obligations, retirement income expectations, and other unique factors will help achieve improved financial security in retirement.” Retention and recruitment of older employees critical for business success Employee interest in phased retirement has added value for employers. Most employers (77%) agree that the knowledge older employees have about their company is crucial to their business’s success. Employers concerned with “having valuable employees retire” are more likely to take actions to either retain them or hire employees who previously retired from other companies. Despite this, not all employers have experience with offering phased retirement. Only 11% of small and midsized businesses4 reported they offer phased retirement job opportunities on a regular basis compared to nearly one quarter of large businesses5. However, interest is there, as 61% of businesses that don’t offer a phased retirement still receive questions from employees about the options. See all results and insights from the latest Principal Financial Well-Being IndexSM (PDF). According to the Alliance for Lifetime Income This wave included a survey of 137 individuals between the ages of 50 and 75 who consider themselves retired or have previously fully retired and gone back to work. In order to be included in the survey sample, employees must work full-time, and their employer has to offer either health insurance or retirement as an employee benefit. Businesses with 2-499 employees Businesses with 500-10,000 employees About the Principal Financial Well-Being IndexSM The Principal Financial Well-Being IndexSM surveys business owners, decision makers and business leaders aged 21 and over who work at companies with 2-10,000 employees and offer either health insurance or retirement as an employee benefit. The nation-wide survey, commissioned since 2012, examines the financial well-being of American workers and business employers. In 2020, the Well-Being Index was transformed from an annual survey to a regular pulse, offering three waves, revisiting questions and measuring sentiment regarding timely issues in the small and midsized business marketplace. In the first pulse of the Well-Being Index in 2022, the employee audience was added to the survey to compare and contrast key sentiment from employers. The survey was commissioned by Principal® and conducted online by Dynata from November 6-13, 2023, with a total of 500 business owners, decision makers and business leader participants and a total of 200 employee participants. This wave included a survey of 127 individuals who consider themselves retired or have previously fully retired and gone back to work. The research report focuses on providing a holistic perspective on key trends and timely issues in the small and medium business market. About Principal Financial Group® Principal Financial Group® is a global financial company with 19,500 employees1 passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, we’re helping more than 61 million customers1 plan, protect, invest, and retire, while working to support the communities where we do business, and build a diverse, inclusive workforce. Principal® is proud to be recognized as one of the 2023 World’s Most Ethical Companies® by Ethisphere2, a member of the Bloomberg Gender Equality Index, and a “Best Places to Work in Money Management3.”

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Workforce Management

Auto Group Creates Culture of Trust and Belonging with UKG

UKG | January 04, 2024

UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people, announced that Heartland Motor Company, the family-owned parent company for a group of auto dealerships and car washes, is transforming its workplace culture to create a great place to work by building a foundation of trust and belonging with the help of the AI-powered UKG Pro suite. With a mission to create remarkable experiences for its people and the communities it serves, Heartland Motor Company partnered with UKG to empower frontline staff through innovative technology that gives employees a voice to communicate and collaborate with each other and leadership. “I’ve never experienced an HCM solution with as much engagement power as UKG,” said Tina Barte, vice president of HR for Heartland Motor Company. “UKG has generated amazing outcomes for our people with technology that allows us to meet them where they are by soliciting feedback — and then taking action on that feedback — to elevate our culture and build trust as well as a deepened sense of belonging.” Since going live on Pro, Heartland has received positive feedback from employees through regular surveys powered by modern AI and natural language processing (NLP) technology that help the auto dealer understand what is working and where there are opportunities to create an even better experience, no matter where employees are located. “We consistently receive glowing feedback on our onboarding process, driven by our UKG suite, and how the automation of previously manual tasks shows respect for our employees’ time,” said Barte. “We can also automatically schedule performance reviews in UKG and deliver meaningful manager feedback, which has been a big driver of employee engagement. Additionally, we’ve used the responses from exit surveys to raise our wage scales and change our vacation policy and benefits so we’re better supporting our people.” To further engage employees, in line with its great place to work mission, Heartland recently upgraded to UKG AI-powered workforce management, which gives employees access to mobile-first technology that provides greater flexibility and work-life balance. “Our employees love the ability to clock in and out of shifts with their phones, which is something we didn’t have with our prior solution,” said Barte. “For our HR team, UKG makes leave tracking easy for FMLA and other types of leave.” Barte noted that Pro makes work easier for all by empowering employees in every role to focus on meaningful work for themselves and the business, which has led to an overall increase in retention and engagement. “With UKG HR service delivery, we know we are processing every employee inquiry, and with document management, we have created a centralized electronic system that administrators and employees both find easy to use,” said Barte. “UKG has done a phenomenal job launching products that make life easier for everyone and allow us to communicate clearly with employees in support of our great workplace culture.” “Great workplaces like Heartland Motor Company prove that innovative HR technology increases productivity, lowers turnover, and grows the bottom line,” said Hugo Sarrazin, chief product and technology officer at UKG. “Most importantly, the power of AI, coupled with a deep focus on creating a workplace where all people feel heard, valued, and a sense of belonging, leads to incredible people and business outcomes.” About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 customers across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people.

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Employee Engagement

Empathy And Carallel Partner To Empower Employers In Providing Holistic Support For Employee Caregivers

Empathy | December 15, 2023

Empathy, the comprehensive support system for loss helping families navigate all its emotional and logistical challenges, announced a new partnership with Carallel, the leading provider of holistic support, guidance and assistance for family caregivers. Progressive, family-oriented employers will gain access to a unique blend of tools and services which empower their employees to navigate the intricate landscapes of both caregiving and grief. This collaboration will provide continuity of care for both the caregiving population and those who have experienced loss. More than 53 million Americans support a loved one as a family caregiver, and 61% of them are employed. Caregiving affects every facet of an employee's life, including their mental and physical health (57% report clinically significant levels of depression, stress and anxiety), work capacity (80% of caregiving employees said caregiving impacted their work productivity) and absenteeism (missing up to 12 hours of work each month due to caregiving responsibilities). Stress intensifies when the loved one they care for passes away. Dealing with the tasks associated with loss can take families over 12 months to handle, and costs them on average $12,702. The burden is amplified for those balancing a full time job,with 43% of employees reporting difficulties concentrating at work in the period after their loss, while also suffering from symptoms such as anxiety, panic attacks, and memory issues, which can persist for months. Together, Empathy and Carallel offer a comprehensive solution to help employers reduce healthcare costs, improve productivity and effectiveness, and increase retention by addressing the holistic needs of employees through every stage of caregiving and grief. Carallel's approach seamlessly blends live support from compassionate, expert Care Advocates with comprehensive digital tools and resources to create personalized plans that boost caregiver resilience. It is through this caregiver-centered, holistic approach that Carallel is able to provide caregivers emotional support, targeted guidance and practical assistance across a wide range of caregiving needs — from disability care to elder care and beyond. With a similar approach, Empathy extends Carallel's offering, enabling employers to provide human-centered, tech-powered support to employees who have suffered a loss. Empathy's award-winning platform is complemented by a full-fledged Care Team, including on-demand Care Managers, who provide personalized step-by-step guidance through all the emotional and practical challenges of loss. This partnership will enable employers to have more streamlined contracting and a more seamless experience for employees, facilitating continuity of care for families throughout all of life's greatest challenges. "Empathy shares Carallel's core mission of making big life challenges easier by addressing them holistically — both emotionally and practically. We are committed to providing a seamless and comprehensive experience for employees navigating the challenges of caregiving and bereavement," said Shara Cohen, CEO of Carallel. "This is a truly interconnected collaboration — applying similar philosophies to intertwined life experiences. By doing so, we are reshaping the landscape of workplace well-being to elevate the overall welfare of caregivers and those in their care. "Employees juggling caregiving responsibilities with their full-time work commitments often find themselves particularly challenged when coping with the loss of a loved one," said Ron Gura, Co-Founder and CEO of Empathy. "By partnering with Carallel, a leader in providing assistance and guidance for caregivers, we empower employers to offer holistic, full-circle support that encompasses both caregiving and bereavement as integral employee benefits. With this approach, employers can ensure continuity of care through life's most difficult moments." About Empathy Empathy is the comprehensive support system for loss, offering bereaved families holistic guidance and care for all of the administrative, emotional, legal, and financial challenges they face after their loved one passes away. Empathy's award-winning app and care team are trusted by leading employers and insurance carriers to support their employees and beneficiaries through life's greatest challenges, saving them time, money, and stress. Headquartered in New York and recognized as a Top Digital Health Company by CB Insights, as well as a Most Innovative Company by FastCompany, Empathy has raised $43 million in funding from leading investors including General Catalyst, Aleph VC, and Entrée Capital.

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Spotlight

Are you worried about the unintended consequences of AI? ChatGPT and other generative AI software will forever change the landscape of work. How should your organization engage with GenAI to benefit the business while maintaining security and privacy? Exactly where AI will take us may be uncertain, but you can navigate it intell

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