RECRUITMENT & RETENTION

Cielo Acquires Talent Function to Strengthen Market Leadership and Expand its Service Offerings

Cielo | December 04, 2020

Cielo, the world's leading Recruitment Process Outsourcing (RPO) provider, has acquired Talent Function to reinforce its market leadership and grow its service contributions. Talent Function is a consulting organization helping organizations around the globe with far reaching and forward-looking talent strategies and technology answers to deliver ROI and improved business execution. This acquisition formalizes the strategic partnership between Cielo and Talent Function that was reported in October.

Elaine Orler, CEO and Founder of Talent Function, has helped worldwide organizations change their recruiting organizations with actionable techniques and technology executions since 1993. Orler is a worldwide recognized idea pioneer who is enthusiastic about improving HR and talent acquisition, validated by her founding of Talent Function and co-founding of Talent Board, the association which drives the CandE award program. Orler will assume the role of Senior Vice President – Technology Consulting at Cielo.

This acquisition reinforces Cielo's investment in innovation to guarantee clients stay on top of things. In the last year, Cielo has expanded into extra geographies and services to find new and better approaches to attract and engage talent for the world's leading organizations.

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SAP SuccessFactors solutions and SAP Jam enabled Welcome Break, a leading provider of highway services in the UK, to gain insights into what to offer its employees to increase business stability, harmonize and digitize HR processes, and to raise staff retention by 15%


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EMPLOYEE EXPERIENCE

YOOBIC ONE Supercharges Frontline Teams' Productivity and Work Experience

YOOBIC | January 18, 2022

YOOBIC, the deskless workforce optimization leader, today announced YOOBIC ONE, the all-in-one digital workplace for frontline teams. A unified platform that gives frontline employees everything they need to work, learn, and communicate effectively and efficiently, YOOBIC ONE also features game-changing data analytics, powerful collaboration tools, and a slew of new productivity features. YOOBIC's workplace solutions are already trusted by 300 global brands including top retailers such as UNTUCKit, Peloton, and Lacoste. The YOOBIC ONE launch comes at a critical time, with businesses looking for new ways to overcome pandemic-related uncertainty including labor force shortages amid the great resignation and rising costs — all while pivoting into new business models and striving to provide compelling experiences for consumers. YOOBIC ONE delivers tangible benefits to retailers with 300+ stores including: Up to 40% time savings for routine operational tasks, and between $1.5M and $5M in total annual savings per retailer A 4X increase in training adoption, and a 50X acceleration in training frequency and course completion rates A 3-5X increase in operational performance visibility across the network Businesses choose YOOBIC ONE to: Augment their workforce by simplifying and automating daily tasks, enabling learning in the flow of work and driving real-time collaboration and communication with an all-in-one mobile-first solution designed for frontline teams. Elevate their employee experience with improved productivity, upskilling, and targeted communications driving engagement, retention, and career opportunities. Gain actionable business insights with automated and real-time AI-powered intelligence into network-wide operational performance, and full visibility into everything from big-picture trends to ground-level details. By streamlining management of operational tasks, eliminating busywork, and enabling more effective and effortless communication and engagement, YOOBIC ONE makes it easier for frontline teams to stay motivated and energized. With full visibility into performance and the ability to more easily recognize and reward success, retailers can motivate employees and provide meaningful opportunities for advancement, making frontline work a true career option rather than simply a temporary job. New predictive analytics features also help YOOBIC ONE users to identify gaps in operations, preempt compliance risks, course correct, and swiftly address areas for improvement to enable companies to outperform the competition. That adds up to a more consistent and compelling experience for customers, driving a 20%-plus increase in sales conversion rates, plus operational efficiencies that typically yield millions of dollars in savings. "Digital workplace solutions for store associates offer a path to improve day-to-day task compliance, streamline communication across locations and associates, and build associate knowledge and skills quickly and efficiently to simultaneously tackle these integrated challenges," - Jon Duke, Research Vice President, IDC Retail Insights, in the Retail Rebound and the Future of the Store analyst brief. "YOOBIC ONE is a natural product of YOOBIC's unwavering commitment to driving customer satisfaction, supporting business growth, and creating a better everyday experience that makes frontline work more attractive to employees, Our powerful new features are a real game-changer for frontline teams and their managers. We're giving managers a real-time view of all relevant performance metrics, and equipping them to make smarter and more responsive decisions as they navigate the fast-changing retail environment." -Fabrice Haiat, CEO and co-founder of YOOBIC. About YOOBIC: YOOBIC is an all-in-one digital workplace for frontline teams. YOOBIC provides business leaders and frontline teams with the performance tools they need to work, learn and communicate seamlessly in the flow of work. With digitized task management, mobile learning and streamlined communications, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ companies around the world including Boots, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC to drive retail performance at scale, get real-time visibility into multi-location business execution, and improve their customer experience.

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EMPLOYEE EXPERIENCE

Oracle Launches Complete Employee Experience Platform For Evolving Workforce Needs

Oracle | April 18, 2022

Oracle announced Oracle ME, a complete employee experience platform to help organizations increase employee engagement and ensure employee success. Part of Oracle Fusion Cloud Human Capital Management (HCM), Oracle ME enables HR and business leaders to streamline communications across the organization, increase productivity by guiding employees through complex tasks, and improve talent retention by developing a more supportive and trusted environment at work. The events over the past two years have changed the game for the global workforce – people's expectations for what they want and need from their employers have evolved. According to the most recent Oracle AI@Work study, 85 percent of the global workforce are not satisfied with their employer's support for their careers, and 87 percent believe their organization should be doing more to listen to the needs of its workforce. This has put increasing pressure on organizations to prioritize the employee experience, but without truly understanding the needs of individual workers, it's difficult for HR and business leaders to design workplace experiences that support their employees through their careers and help them thrive personally and professionally. Personal priorities are driving professional decisions and workers are looking for guidance on how to succeed in their careers while balancing personal demands. "Employees want to feel heard, empowered, and part of a culture they believe in. To meet these expectations, organizations need to step up and design experiences that meet the unique needs of their talent – or risk losing them to competitors that do, Part of designing better experiences involves seeing employees as unique individuals with their own needs, goals, and ways of getting things done. Oracle ME is all about converging workers' information, critical insights, workflows, and preferences with a technology-enabled solution to give each individual something they can call 'my experience'. It's the only complete employee experience platform focused on understanding the 'me' behind every worker, providing organizations new ways to listen to, communicate with, support, and develop their hybrid workforce." -Yvette Cameron, senior vice president of global product strategy, Oracle Cloud HCM. Oracle ME delivers a better way to work by providing contextual and guided experiences that strengthen workplace relationships and allow employees to provide continuous feedback with their managers. Oracle ME also enables managers to track and act on real-time employee sentiment, while helping HR teams deliver personalized employee communications and support their entire workforce with direct access to the tools they need, when they need them. Oracle ME includes the following Oracle Cloud HCM solutions: Oracle Touchpoints is a new employee listening solution that helps managers strengthen relationships with their employees and better support workforce wellbeing and success. Natively developed within Oracle Cloud HCM, Oracle Touchpoints allows managers to regularly capture, track, and act on employee sentiment to build trust with their teams and promote an inclusive work environment. Managers get continuous employee insights through pulse surveys and receive recommended next actions to take, such as scheduling check-ins, providing feedback, or celebrating moments that matter. The employee engagement center within Oracle Touchpoints allows employees to take an active role in their success and satisfaction by providing a single place to define and organize topics for check-ins, review meeting history, provide ongoing feedback, and access suggested actions. Oracle HCM Communicate is a new employee outreach solution that allows HR teams to design, send, monitor, and measure the impact of communications. Built directly into Oracle Cloud HCM, HCM Communicate is connected to an organization's workforce data, making it easy for HR teams to create and target personalized communications to groups with highly specific characteristics. For example, HR teams can send a message to workers in a specific city or country who are within two years of employment and enrolled in a particular training course. With HCM Communicate, HR teams can also measure engagement with the content through open rate analysis and seamlessly send follow ups or set up ongoing campaigns to drive more effective and engaging communications. Oracle Journeys is a workflow solution that simplifies complex tasks with step-by-step processes and personalized guidance that helps employees navigate personal, professional, administrative, and operational activities, including onboarding, returning to work safely, growing career opportunities, managing team compensation, or opening a new facility. New enhancements help employees make informed decisions by surfacing personally relevant instructions, training, and analytics along their guided digital journey. Oracle Journeys can be extended to include workflow actions and resources from other Oracle and third-party applications to deliver guidance for different business needs across the organization. Oracle Connections is an interactive workforce directory and organization chart that fosters collaboration and increases opportunities for inclusion and internal mobility by making it easier for employees to search for and connect with others across the organization. Employees can import their LinkedIn profiles, record video introductions, highlight their unique skills and accomplishments, and share feedback on each other's walls to better learn about one another and grow their professional network. Oracle HR Help Desk is a service request management solution that makes it easy for all workers to get the answers they need and for HR to effortlessly track cases without the risk of sensitive data getting into the wrong hands. Employees can search for content, securely submit inquiries, and open help tickets through multiple channels including Oracle Digital Assistant, SMS, email, and social platforms. Oracle Digital Assistant is an HR chatbot that provides a conversational interface for employees to get immediate answers to questions and easily complete transactions directly through voice or text. HR teams can deploy Oracle Digital Assistant quickly to support over 90 prebuilt transactions and can extend the solution to support new processes or requirements. Oracle ME is an open platform that extends across the Oracle Fusion Cloud Applications Suite. It also connects to and automates processes with third-party systems and works across multiple channels such as email, SMS, web browser, collaboration tools, and video conferencing. HR teams and business leaders can easily manage changes within Oracle ME to adjust to the changing work environment without the need for IT support, making it easier to deliver employee experiences that reflect a company's unique culture. "Oracle ME is the birth of a new category. Everyone has an answer to Employee Experience these days, but Oracle is taking the conversation a step further, What we've treated as a luxury when it comes to personalized support and workforce communication is now a necessity. Oracle is meeting modern employee expectations and then some - and they're not calling it a nice-to-have. Proactive listening, contextual guidance, and personalized communication is exactly what the workforce needs and deserves, and Oracle ME delivers." -Jason Averbook, industry analyst, co-founder and CEO of Leapgen. About Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.

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HR STRATEGY

Where Did 4 Million Workers Go and What Are They Doing?

Merito Group | January 03, 2022

The Great Resignation era of workers are returning to the workforce but not as originally imagined. "With new priorities and values, Americans are searching for a new job or a new career, which also means becoming an entrepreneur. Companies are shifting their policies to better accommodate hybrid or remote work schedules, as well as bonuses to retain current employees and to hire new ones, Entrepreneurship has always been part of the American spirit. But with so much uncertainty in the past few years, these Covid-preneurs want more control over their future." -Carolyn Thompson, CEO of talent acquisition and consulting services company Merito Group Employers, especially those in strained industries such as transportation and finance, are fighting to keep current employees and compete to grab candidates within the same industry who may have quit another company. The latest report from the Census Bureau's Business Formation Statistics shows that nearly 1.4 million applications have been filed to form new businesses likely to hire employees. Since 2018, new business applications filed per week averaged 67,000, but since June 2021 that number has skyrocketed to 100,000 new business applications per week. Thompson, an entrepreneur herself. About Merito Group: A US-based, certified woman owned company, Merito Group is a talent acquisition consulting firm providing excellence in outsourced solutions. The team of experienced Executive Recruiters has thousands of successful placements under their belt because they take the time to get to know you, your company, division, or department's needs as well as our candidates' personal interests and goals through a thorough in-person interview process. Blending corporate needs with candidates' desires make the right match more attainable for all parties.

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TALENT MANAGEMENT

Successful Early Stage HR Tech Founder & High Growth Sales Leader Joins PredictiveHire to Lead Expansion into North America

PredictiveHire | January 06, 2022

PredictiveHire, creator of the world's first Smart Interviewer, today announced Nick Bosch is joining the company as its Head of Growth, North America. In this new role Bosch will lead sales, partnerships and customer success within North America. The appointment of Bosch is off the back of a huge year for PredictiveHire, with the Australian-headquartered company growing by 300% in the last 12 months, with 25% of that growth coming from the US and EMEA. They have helped over 1.2million candidates apply for jobs across 47 countries. "There is simply no other interview-product like ours in the US and given the current intense need for talent at all levels there we're truly excited to show what our Smart Interviewer, Phai, is capable of, Bosch was the perfect person to help lead the charge into the US market with his background in HR Tech, as both a co-founder of Reschedge, overseeing its rapid growth leading to the acquisition by HireVue, and having been a key sales leader at Beamery. " -PredictiveHire CEO Barb Hyman Bosch said he signed on to the role as soon as he saw the product and spoke to customers about the impact it was having in their organizations. "This is the simplest yet most sophisticated way to deliver quality candidates to companies - while saving time and money. Companies short of talent don't need to sacrifice quality if they use Phai. I'm looking forward to being part of PredictiveHire transforming how talent decisions are made in the US and Canada." - Bosch Hyman said PredictiveHire addressed three big challenges facing many US companies right now - it creates a fair hiring experience helping companies deliver on Diversity, Equity and Inclusion ; it lives up to the market expectations of a candidate-centric approach; and it solves for the need-for-speed in hiring. About PredictiveHire PredictiveHire's mission is to help companies unlock and engage talent at scale. Aiming to deliver the world's Smartest Interviewer, Phai, powered by the world's largest source of 1st party proprietary text data and advanced Natural Language Processing, we turn simple text conversations into unprecedented talent intelligence enabling organisations. We interrupt hiring bias at scale, get to the right talent fast and give every candidate an experience they love.

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Spotlight

SAP SuccessFactors solutions and SAP Jam enabled Welcome Break, a leading provider of highway services in the UK, to gain insights into what to offer its employees to increase business stability, harmonize and digitize HR processes, and to raise staff retention by 15%

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