HR ANALYTICS,EMPLOYEE ENGAGEMENT
Workhuman | November 29, 2022
Workhuman®, the company revolutionizing how employees celebrate, connect with, and appreciate each other in the workplace, today announced its 2021 revenues and billings, the appointment of a new board member, and the investment of €2.8M to expand its physical presence in its Ireland headquarters with a new state-of-the-art facility. The growth reflects a widespread movement among global enterprises to harness a culture of appreciation, which drove gross revenues in 2021 to reach more than $876M, up 28% from $682M in 2020.
In 2021, Workhuman recorded billings of more than $1.1 billion, along with $287M in net platform revenue. In addition, the company, which has nearly seven million people on its platform, processed more than 12 million billable awards (moments of recognition with a monetary value associated with them) in 2021 – a near-50% increase from the previous year.
"Workhuman is on an incredible trajectory, growing 28% year-over-year, as organizations continue to understand the impact that employee recognition can have on both their humans and their bottom line. Employees are worth more than any other tangible asset in the global economy. Between voluntary turnover and disengaged employees, organizations are battling a $1 trillion problem, Workhuman's employee recognition program can save enterprises millions in turnover costs, and our customers feel the positive impact of a culture of gratitude and appreciation on their bottom line. We're proud of our growth and look forward to helping more organizations meet today's biggest human capital challenges."
-Scott Dussault, Chief Financial Officer at Workhuman
Workhuman also announced that it has appointed to its board Vidya Peters, former Chief Operating Officer at Marqeta, a modern card-issuing platform. Previously, she was the Chief Marketing Officer at MuleSoft, acquired by Salesforce, and before that, she held various strategy and marketing roles at Intuit and Bain & Company. Peters brings a wealth of go-to-market and operating experience to the Workhuman board and will immediately replace Lorrie Norrington. She holds a B.S. in Industrial Engineering from Northwestern University, an MPA in Public Administration from Harvard University, and an MBA in Marketing and Finance from Northwestern University's Kellogg School of Management. Peters was named one of the Most Influential Women in the payments industry by American Banker in 2022.
We are very excited to add Vidya to the Workhuman board. Her deep expertise and experience with customer success building and managing operating efficiencies in the technology space make her a valuable addition to our board, We would like to thank Lorrie for her many contributions that had a positive impact on the growth and success of the company,said Workhuman CEO Eric Mosley.
As part of its €2.8M investment in Dublin, Workhuman expanded its physical footprint by approximately 15,000 square feet with a brand-new facility. In addition to more physical space, the company revamped its in-office perks to prioritize its employees' professional success, health, and emotional well-being and safety. These improvements include wellness, fitness, learning and development spaces, and more.
After spending years at home during the pandemic, employees have never been more aware of what they expect from their work and workplace. They have new and increased expectations of their employers and workplaces desiring a dramatically different and better experience than the one they left. Our new workplace goes far beyond the physical space into every aspect of the employee experience throughout the workday, tying together space, technology, behaviors, and amenities, The new way of working is making the workplace a destination, not an office. We have created a space that supports our culture and strengthens our community,said Jess Klay, VP of Global Workplace Experience Design at Workhuman.
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. As the leading global provider of technology solutions, analytics, expertise, and services helping organizations of all sizes build and foster workplace cultures powered by employee recognition and crowdsourced feedback, Workhuman is revolutionizing the way employees celebrate, connect with, and appreciate each other in the workplace. Combined with unmatched data through Workhuman iQ™, we empower HR and business leaders with proactive insight to understand issues as they develop and tools to help them make the right decisions to align business objectives and culture to deliver immediate impact. And, with world-class award redemption from our proprietary global e-commerce network, Workhuman is committed to building more connected human-centered workplaces that recognize the value and potential of each and every employee.
For more than 20 years, Workhuman has been pioneering the human workplace by disrupting legacy and obsolete HR approaches to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million instances of human connection. With dual headquarters in Dublin, Ireland and Framingham, Massachusetts, Workhuman employs 1,000 people who deploy solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
HR STRATEGY,EMPLOYEE BENEFITS
UKG | November 25, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced winners of the UKG Aspire 2022 Innovation Awards, which celebrate customers using UKG people technology in innovative ways to solve complex problems, create empowering workplaces, and drive exceptional business outcomes.
The Innovation Awards are a longstanding UKG tradition that recognizes the achievements of customers going above and beyond to create meaningful and connected experiences for their people, including past winners BJ’s Wholesale Club, Clif Bar and Company, City of Oklahoma City, FIRST Premier Bank and Premier Bankcard, and Trexon.
“Customers are at the heart of everything we do. They are the driving force behind our ‘Partner for Life’ promise, as well as our commitment to constant innovation, This year’s award winners represent the incredible successes of our customers worldwide, across our solutions. We celebrate their accomplishments and applaud their innovative spirit.”
-Bob Hughes, chief customer and strategy officer at UKG
This year’s UKG Aspire Innovation Awards winners include:
TravelBrands and Coast Mental Health in the Product Suite category, for their innovative use of the UKG suite of human capital management and workforce management solutions. One of the largest travel companies in Canada, TravelBrands is leveraging UKG to scale its continued growth. Since rolling out its full-suite solution, the company has experienced a 10% decrease in employee turnover, a 50% decrease in time spent creating financial reports, and a total first-year savings of $150,000. Meanwhile, Coast Mental Health, a provider of housing, support, and services to people in Canada with mental health challenges, is using UKG to manage its complex union workforce. Managers no longer have to spend hours calculating premiums related to collective agreements, and its finance center doesn’t have to allocate cost centers and percentages.
Bethpage Federal Credit Union and Hamadeh Educational Services, for their successes in HR Transformation. With UKG Pro, managers at Bethpage have a more active role in the recruitment process. The company has automated offer letters and transfer forms, and eliminated spreadsheets previously used for compensation planning. With UKG Ready, Hamadeh has moved from paper to a fully electronic system, dramatically cutting its carbon footprint and saving several hours each week that had been spent on filing, scanning, copying, and shredding.
Co-Operators, for ROI achieved through its use of Pro. The Canadian-owned insurance co-operative is leveraging data and insights from its UKG solution to create dozens of easily accessible dashboards and reports, saving more than $300,000 in productivity improvements and system savings.
Greenville County Schools, TTCU Federal Credit Union, and Community Healthcare System, for their innovative use of UKG Life-work Technology, in the Innovation Evangelist category. With UKG Wallet, all 11,000 employees at Greenville County Schools have early access to their earned wages as well as payroll cards, discounts, and financial wellness tools, providing an additional measure of financial stability. Community Healthcare System is using UKG Dimensions employee self-scheduling, which allows workers to select their preferred shifts — leading to greater autonomy, satisfaction, and overall engagement. And with UKG HR Service Delivery, authorized employees of TTCU Federal Credit Union can access documents from anywhere, dozens of manual tasks have been moved to a digital workflow, and the organization’s service desk is administering more than a dozen types of actions and requests.
The results we’ve experienced with our full-suite UKG solution, in just one year, are simply remarkable, Not only have we gained significant efficiencies, but we’re also providing a more empowering and engaging experience for our employees in support of the important, people-centric mission we share with UKG,said Diana Valler, chief human resources officer at TravelBrands.
Championing great workplaces and helping to create purposeful work through the use of innovative technology are central to who we are, Our purpose is to create meaningful experiences for organizations and their people, and we are proud of, and humbled by, the outstanding results UKG technology delivers every day to our award winners and all our customers across the globe,said Chris Todd, CEO at UKG.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
CentralSquare Technologies | November 17, 2022
CentralSquare Technologies, an industry leader in public sector technology, today introduced a new technology partnership with UKG, a leading provider of HR, payroll, and workforce management solutions for all people. This partnership offers government agencies a more flexible and seamless technology experience via an integrated solution that allows people to focus on completing important actions related to finance and human capital management (HCM) without disturbing the flow of work.
With this collaboration, CentralSquare’s Finance Enterprise and UKG Ready will fully integrate to provide municipalities and special districts a comprehensive, single-entry solution that combines administrative management of both financial and HR activities, empowering teams to achieve more by reducing the disruptions people regularly experience switching between business applications.
“CentralSquare and UKG share a common commitment and it starts with people. Our public servants work tirelessly often with limited resources to improve the lives and communities they serve, By uniting two powerful GovTech solutions they can benefit from the smarter utilization of resources and real-time data to maximize their impact.”
-Dara Brenner, CentralSquare’s Chief Product Officer
CentralSquare Finance Enterprise provides broad, comprehensive financial software with Payroll including an integrated highly configurable general ledger, and powerful analytics. With a robust workflow engine, customers can accomplish complex tasks by automating multi-level approvals, notifications, and configuration options. In tandem, UKG Ready provides the same users with a streamlined solution for HR, talent, time and attendance, and scheduling to deliver a modern, personalized experience that increases efficiency, simplifies compliance, and unlocks happier outcomes.
UKG is committed to strengthening the capacity and capability of government and does so every day by helping our public sector customers increase efficiencies for their most valuable resource – their people, Partnering together with CentralSquare is the right move as together we’ll provide an unmatched technology experience that will help local agencies better serve their communities by streamlining critical business processes and creating a seamless work experience for all employees,said Bob Lavigna, senior fellow, public sector, UKG.
About CentralSquare Technologies:
CentralSquare Technologies is the largest independent provider of public sector software solutions that empower local and state governments to build smarter, safer and more connected communities. Over 8,000 agency customers across North America rely on CentralSquare’s technology to deliver solutions ranging from computer-aided-dispatch systems, 911 and records management solutions which enhance public safety, to administrative products with finance, asset, compliance and case management capabilities that run government agencies more efficiently.
As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America. The company is headquartered in Lake Mary, FL and has locations in North Carolina, South Dakota and British Columbia.
HR ANALYTICS, HR STRATEGY
Wisq | October 07, 2022
Wisq, the first platform designed for the social connection needs of employees, announced the launch of two new plans to help businesses foster personal connections and belonging in their organizations. With the new Free and Plus plans, Wisq enables more organizations to help their remote and in-office employees connect, discover and share interests, and create a greater sense of belonging.
As hybrid, remote and distributed work structures grow more popular, companies and teams of all sizes face the challenge of building personal connections. Wisq is creating a space in which employees can connect, discover common interests, create employee-led groups like employee resource groups (ERGs) and share experiences.
The tiered pricing model with two new plans, in addition to the current Wisq Enterprise plan for teams of more than 500, makes Wisq accessible to everyone:
Wisq Free:Designed for core groups just getting started, this no-cost offering supports a single administrator and up to 50 team members with unlimited groups, posts and messages. This option is ideally suited for small companies or divisions of larger employers that would like to try Wisq before a broader deployment.
Wisq Plus: For growing teams that want more functionality, this option supports up to five administrators and teams of up to 500 people while offering more robust administrative tools and reporting at a cost of $5 per individual each month.
These new plans are in addition to the core Wisq Enterprise version, which offers greater functionality tailored to companies' unique needs, including advanced admin and reporting capabilities, security assertion markup language (SAML)-based single sign-on for added security, priority inbox support, and dedicated customer success and account management teams.
"With this announcement, Wisq is responding to a clear market need for personal connection at work, Any team, big or small, can greatly benefit from the kind of connection that Wisq makes possible. Our customers' experiences have shown us that offering employees a distinct space for connection can deepen ties, enrich relationships and support a sense of belonging, community and happiness."
-Wisq co-founder and CEO Jim Barnett
The Importance of Belonging and Connection in the Workplace
As companies seek to retain and hire workers in a competitive job market, a sense of belonging to an organization is equally as important as pay and benefits. Happier employees are not only less likely to leave a company, but also are healthier, have lower rates of absenteeism, are highly motivated to succeed and have better relationships with their peers, according to MIT Sloan. Additionally, by increasing the feeling of belonging at work, companies have seen a 56% increase in job performance, a 50% drop in turnover risk and a 75% reduction in sick days, Harvard Business Review reported.
Companies that thrive socially and support a sense of belonging build resilience to disengagement. Trends like quiet-quitting, or choosing to not go above and beyond in a role, reflect a low sense of connection and belonging in an organization.
The day-to-day relationships that individuals establish with their co-workers play an important role in belonging, which is why Wisq has built its platform to support employee-driven communication. By carving out a specific space for belonging and connection in the workplace, Wisq is strengthening personal development and interpersonal relationships, which help individuals grow and thrive, and play a role in building a healthy, vibrant organization.
Hear what companies using Wisq have to say:
While we have a great culture, Torch employees have voiced difficulties connecting with people outside of their immediate team. Wisq helps us bring the amazing and unique stories of all our employees together to build a stronger foundation for our culture, as well as our individual and collective success, said Amy Lavoie, vice president of People Success, Torch.
FICO uses Wisq to strengthen relationships throughout our 3,500-person, globally distributed company. Our team was looking for a way to recreate in-person water cooler conversation and casual, fun moments of socialization. Through Wisq, we're meeting this need and getting to know colleagues across teams, departments and time zones like never before, Richard Deal, executive vice president, chief human resources officer, FICO
By utilizing Wisq, our team can get to know each other without the pressure or stress of getting a task done or trying to solve a problem. Even the smallest moments of connection can move mountains for our relationships, helping our team get to know each other on a more personal level, Alex Jones, vice president for Institutional Advancement, Roberts Wesleyan University
Wisq is a space for life at work. The Wisq platform helps employees improve social well-being by enabling them to connect, share and build relationships at work. Organizations increase employee engagement, improve belonging and retention and build happy work cultures. Wisq enables smart profiles, intuitive sharing, community building and audio lounges for informal hangouts. Based in Redwood City, CA, the company was founded by three former Glint executives: Jim Barnett, chief executive officer; Goutham Kurra, chief product officer; and Chih-Po Wen, chief technology officer. Wisq has raised more than $40 million and is backed by True Ventures, Norwest Venture Partners and Shasta Ventures.