Scaled Agile, Inc. | March 25, 2022
Scaled Agile, Inc., provider of SAFe®, unveiled its Spring Launch with over 20 new features and resources designed to help SAFe professionals successfully transition skills from the classroom to the workplace. Focused on three areas, Lean Portfolio Management, organizing around value, and Release Train Engineer facilitation, the new offering includes workshops, practice and facilitation guides, e-learning, SAFe collaboration templates, and focused community sections.
"Applying SAFe in real-world environments can be daunting, These new resources enable SAFe professionals to develop the specific skills needed to help their organizations accelerate digital innovation and achieve business agility. Those leading the adoption of Agile at scale will love the ability to learn what they need at the moment they need it, and business leaders will appreciate knowing that their teams can consistently deliver on the needs of a dynamic business."
-Chris James, CEO of Scaled Agile, Inc.
Key highlights of the Spring Launch include:
Resources for Organizing Around Value:
Organizing Around Value Community section, Practice Guide, and Collaborate Templates to get started on the Organizing Around Value journey.
Value Stream Mapping Community section and Collaborate Templates to continue the journey.
Business Agility Assessments to communicate and plan for success.
Resources for Launching a Lean Portfolio:
Getting Started Workshop for Lean Portfolio Management (LPM) class participants to prepare for the LPM implementation kickoff with field-tested patterns.
LPM Practice Guide with interactive modules and embedded practice resources to ensure a successful Lean portfolio journey. The online resources help change agents align, organize, strategize, operate, govern, and measure a Lean portfolio.
Leading in the Digital Age, a cohort-based leadership development program that supports leaders in their Lean-Agile journey.
Resources for Release Train Engineers (RTE):
Role-based Community section and RTE Essentials e-learning to help gain confidence on day one.
Virtual iteration events, custom workshops, and virtual PI Planning with PI Event Facilitator Guides and SAFe collaboration tools.
RTE Role-based Assessment and Team and Technical Agility Assessment and Growth Recommendations to measure success.
Leading SAFe® is available in Japanese, Simplified Chinese, Korean, and Brazilian Portuguese to support global members of an Agile Release Train.
The new resources are available on the SAFe® Community Platform to all SAFe® Program Consultants and SAFe® Enterprise Members. In addition, LPM resources are available to LPM course attendees, and RTE resources are available to those with "RTE" selected as their role in the SAFe® Community Platform.
About Scaled Agile, Inc.:
Scaled Agile, Inc. is the provider of SAFe®, the world's most trusted system for business agility. Through integrated solutions that help teams unlock better ways of working, Scaled Agile is redefining the way the world's leading organizations identify and deliver customer value, capitalize on emerging opportunities, and improve business outcomes. Over 20,000 businesses and government agencies rely on SAFe and Scaled Agile's Global Partner Network to accelerate digital innovation and compete in a fast-changing marketplace. Scaled Agile is a contributing member of the Pledge 1% corporate philanthropy and community service movement.
RECRUITMENT & RETENTION
TeleTech | January 19, 2022
TTEC Holdings (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that TeleTech has been selected as the Recruitment Team of the Year for the APAC Region by the HRO Today Association.
The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement. This award recognizes the Recruitment Team that demonstrated significant success and/or growth in the sourcing, candidate experience, employer branding, candidate selection, interviewing, offer process, and onboarding processes for its company.
"Our commitment to deliver humanity to business requires hiring top talent. Our recruitment team reaches for amazing every day, providing a world-class candidate experience from talent attraction to welcoming new hires during the onboarding process, We're honored that HRO Today Association selected our talent acquisition team for this award."
-David Bernal, executive director, TeleTech.
"The overall quality of the nominations received this year was exceptional, The inspirational and innovative stories told by the award submissions highlighted how committed the nominees are to creating positive change within HR."
-Renée Preston, Global Executive Director of the HRO Today Association.
TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
Landrum HR | January 07, 2022
Comprehensive HR solutions provider LandrumHR announces a strategic partnership and integration with the pioneer of responsible earned wage access (EWA) solutions, Instant Financial, enabling clients to provide employees with on-demand, same-day access to earned tips.
Instant Tips is an efficient, convenient, safe and secure digital solution for employees and employers alike, eliminating the need for large amounts of cash on hand for paying out tips to employees. Instant also features reporting tools for employers with back-office solutions to track daily tips, employee lists, reconciliation, and settlement reports. Additionally, the Instant Support team is available 24/7 to help employers and their employees find success with their offerings.
Instant Tips marks first phase of LandrumHR's new earned wage access offerings.
"We partnered with Instant Financial to enable our worksite employees to cash out tips directly into their accounts, with no fees, immediately after they work, We're very excited to offer this service, as access to earned income has been a pain point for many clients, particularly in the hospitality industry."
-LandrumHR President & CEO Britt Landrum III.
LandrumHR is already working on expanding its relationship with Instant in 2022 to provide same-day access to hourly and salary wages in advance of scheduled pay periods. The implementation of both Instant Tips and Instant Pay will give small and medium-sized businesses an advantage in attracting and retaining talent in a competitive labor market.
"The COVID-19 pandemic sped up an already existing shift toward employee demand for instant access to wages, and we know from recent industry surveys that demand is expected to grow, even post-pandemic, LandrumHR is a leader in providing a full range of HR services for small and medium businesses, and our partnership enables employers to provide workers with immediate access to their tips, aiding with hiring and job loyalty."
-Tal Clark, CEO, Instant Financial.
Employees who use Instant will gain easy access to their tips via the Instant Visa Card with bank transfers, a network of over 37,000 free ATMs nationwide, and a cashback option that's free with purchase at participating merchants. The Instant app also provides employees with a notification when tips are loaded in their account and ready to access.
Instant Tips is the latest addition to LandrumHR's range of PEO services, following recent new offerings like Health Advocate for wide-ranging medical support and LandrumHR Learn for professional development and HR training.
Current LandrumHR clients interested in earned wage access can contact their HR Business Partner for more information. Prospective clients are encouraged to reach out at landrumhr.com/contact-us.
LandrumHR is a professional employer organization (PEO) that provides HR services in the local Pensacola area and throughout the Southeast. LandrumHR offers PEO services for benefits, payroll, timekeeping, compliance, risk management and more. LandrumHR also helps make the business of people easier through our workforce management, staffing and HR consulting services through hrQ. To learn more about LandrumHR services, visit landrumhr.com or hrqinc.com.
About Instant Financial
Instant Financial is leading the charge to provide financial freedom and wellness to millions of workers in the United States through its earned wage access solutions. By enabling employers to allow employees to access their daily wages immediately after their shift, Instant Financial helps organizations improve retention and reduce absenteeism while helping employees take control of their financial freedom by bridging the gap between work day and payday. Learn more about Instant Financial at instant.co.
15Five | March 14, 2022
15Five today announced the release of Perform, a robust performance management solution designed to help HR leaders create a performance program that fits their organizational goals, culture, and technology stack.
Perform enables HR leaders to run an end-to-end performance management cycle, from performance reviews through to employee compensation and career development conversations. The platform has been designed from the ground up to be easy-to-use for HR leaders, beneficial for managers and employees, and robust for managing the back-end administrative demands of a performance cycle for companies of any size.
“As companies adapt to a new work environment, the performance review needs to evolve and adapt, In addition to helping employees develop in their roles and drive informed decisions for advancement and compensation, the modern HR leader needs a performance review system that saves time to deploy, is flexible to their needs, and embeds seamlessly into their existing solutions. We designed a streamlined workflow with the goal of saving HR's time.”
-Vincent Huang, Chief Product Officer at 15Five.
The Perform platform is informed by 15Five’s research, which revealed that there are several inconsistencies and gaps in how HR leaders, managers, and employees perceive and experience the performance review process and its outcomes. For example, 75% of HR leaders agree that the review process provides an accurate representation of performance. That confidence level drops to 66% of managers and 43% of employees. 79% of HR leaders think the process is fair and equitable, but only half of employees agree. Similar differences exist for perceptions around the ability of reviews to improve performance, engagement, and employee satisfaction.
Data also suggests the need for a new approach to make this process effective in the modern workplace. Leveraging Perform, HR leaders and managers are given an opportunity to reimagine the performance review process at their organizations, close the experience gaps, and make the process impactful and fair to all involved.
An Easy-to-Use Solution
A problem common to many performance review platforms is they become cumbersome and fail to maintain a user-friendly experience as they mature. They rely on manual processes that are time-consuming, labor intensive, and fraught with human error. The result is that following implementation, the platforms are often left untouched by managers and employees.
However, being easy-to-use is in Perform’s DNA. The product features facilitate ongoing, growth-oriented performance conversations that are seamlessly integrated into the performance review process for greater accuracy and ease of use.
Dynamic integrations with HRIS platforms
Perform also enables dynamic integrations with leading human resources information system (HRIS) platforms, beginning with ADP and followed shortly by Workday and UKG. It streamlines the process of real-time updating by automatically receiving employee data from the HRIS and sending performance review data back. As a result, the HRIS can be maintained as the ‘central source of truth’ for all employee data, from job roles to historical performance results.
Perform can be customized to neatly fit with any culture or tech stack to create an experience that’s convenient for HR leaders and easy for employees to adapt. It gives HR easy access to prebuilt dashboards that are readied for quick insights that drive action. Perform’s dashboard and data tools allow HR leaders to get granular when required or view a summary analysis for an immediate read of a situation, such as company-wide stats on review completions.
Founded in 2011, 15Five equips HR leaders to play a strategic role in their company’s growth. HR leaders use 15Five to combine engagement, performance and OKRs on one platform so they can make insightful decisions and take strategic action. Unlike other “command and control” performance systems, 15Five uses the latest in people science to turn managers and employees into self-driven owners of performance and engagement. To further the impact of talent on company growth, 15Five also provides education, coaching and community for HR leaders, managers and employees. HR leaders at over 3,200 companies, including Credit Karma, Spotify and Pendo, rely on 15Five’s software and services to make their talent a growth driver.