First Advantage | September 02, 2022
First Advantage Corporation, a leading global provider of HR technology solutions for screening, verifications, safety, and compliance, today announced the opening of a new office in Kraków, Poland.
With a reputation as an emerging tech hub in Europe, the expansion into Kraków furthers First Advantage’s commitment to developing and delivering innovative solutions and insights that help customers manage risk and hire the best talent across the globe. To better serve its global client base, First Advantage is currently hiring technology, customer care, and operations positions for the modern facility located in the heart of downtown at High Five Office ul. Pawia 9 Kraków.
“We are excited to expand our global footprint and to tap into the vast technology talent in the region, This new facility enables us to continue to deliver a superior customer experience and bring our suite of HR technology solutions to businesses of all sizes. This represents another step in our global strategy to help our clients hire smarter and onboard faster.”
-Scott Staples, CEO at First Advantage
As one of the largest workplace human resource screening providers in the world, First Advantage has a presence in 19 countries and 29 offices across the globe.
About First Advantage
First Advantage is a leading global provider of HR technology solutions for screening, verifications, safety, and compliance. The Company delivers innovative solutions and insights that help customers manage risk and hire the best talent. Enabled by its proprietary technology, First Advantage’s products and solutions help companies protect their brands and provide safer environments for their customers and their most important resources: employees, contractors, contingent workers, tenants, and drivers. Headquartered in Atlanta, Georgia, USA, First Advantage performs screens in over 200 countries and territories on behalf of its more than 33,000 customers.
Phenom | July 18, 2022
Phenom, the global leader in Talent Experience Management (TXM), launched its Customer Advisory Board (CAB), bringing together global companies to discuss their top hiring and retention challenges. The board’s insights will also influence product innovations throughout the Phenom talent experience platform, enabling customers to meet evolving workforce goals in the face of a changing talent landscape.
Executives from retail, financial services, manufacturing, healthcare and software sectors — including U.S. Bank, Giant Eagle, Bon Secours Mercy Health and Life Time — joined Phenom’s CAB meeting in Philadelphia for day-long sessions and peer-to-peer networking. Collectively these global brands employ hundreds of thousands of people, and hire and professionally develop thousands more a year.
While examining the current macroeconomic environment and sharing insights into their respective industries, CAB members singled out skills, talent acquisition automation, greater efficiency and diversity and inclusion as the top business priorities in the C-suite — particularly in industries with rapid turnover and seasonal hiring needs such as healthcare, hospitality, manufacturing, retail and transportation.
“The companies taking part in our first-ever Customer Advisory Board are ahead of the talent curve, Insights from what they are hearing and seeing in a shifting talent landscape are invaluable as we develop the technology of tomorrow.”
-Jess Elmquist, Chief Human Resources Officer and Chief Evangelist of Phenom.
Mahe Bayireddi, Phenom CEO and co-founder, provided a strategic innovation overview and discussed the company’s 10-year history of building industry and use-case specific artificial intelligence (AI) data models as key differentiators in Phenom’s four experience areas: candidates, employees, recruiters and managers.
Fortune 500 companies are using AI to streamline and remove friction from the candidate experience, while recruitment teams can save substantial time on administrative tasks such as interview scheduling. AI also helps existing employees with a tailored career path, skills gap analysis, and learning courses to support professional development.
The Phenom CAB meeting comes as the pace of job-switching continues around the world, intensifying the battle for talent and raising the stakes on companies’ ability to attract new workers while holding on to their own employees.
Phenom has a purpose of helping a billion people find the right job. Through AI-powered talent experiences, HR teams are using Phenom to hire employees faster, develop them to their full potential, and retain them longer. The Phenom Talent Experience Management (TXM) platform seamlessly connects candidates, employees, recruiters, and managers — empowering over 500 diverse and global enterprises with innovative products including Phenom Career Site, Chatbot, CMS, CRM, AI Scheduling, Video Assessments, Campaigns, University Recruiting, Talent Marketplace, Career Pathing, Gigs, Mentoring, and Referrals.
HR PRACTICE,EMPLOYEE ENGAGEMENT
PlanSource | September 27, 2022
PlanSource, a leading provider of cloud-based benefits administration technology, has emerged into the employee engagement space with a new product called The Source, releasing on September 30, 2022.
According to Gallup, disengaged employees can cost companies $450 – 550B in lost productivity. While benefits administration platforms help employees make benefit decisions and successfully enroll, there is a clear gap in engagement and utilization after the fact. Additionally, there are many other important company-wide initiatives that HR teams also struggle to engage employees in. The Source is designed to truly maximize the value of a benefits package and other critical HR efforts to drive healthier, happier outcomes for employees and their families.
“I am thrilled to bring a groundbreaking product like The Source to the market. Our customers and partners have expressed the need for a solution to not only be able to help employees engage in their benefits but also be able to enroll in them, utilize them and ultimately increase the ROI on offering those benefits to their employees, Benefits are just one piece of the puzzle, employees need access to everything happening in the workplace, and The Source will deliver that by allowing HR teams the ability to brand our offering, add company news, initiatives and send push notifications to reach their employees where they are.”
-Tom Signorello, Chief Executive Officer at PlanSource
Employers continue to invest millions in benefits, while employees only spend 15 minutes a year enrolling and shopping for them. Most benefits administration platforms only assist employees in choosing their benefits but do little to help them understand and maximize how they are used. That, coupled with the fact that turnover rates have hit an unprecedented height, many HR teams are searching for a way to increase employee engagement not only during open enrollment but also year-round.
While benefits administration is the core of what PlanSource does, surrounding that are the features and components necessary to truly maximize the value of employers’ benefits package. For HR teams, The Source will help increase retention by showcasing company initiatives and benefits in a way that is easily accessible to employees. The Source can be a mobile command center for HR leaders to communicate to employees through push notifications, text messages and assigned tasks, so employees know what’s going on and what actions they need to take. HR leaders have consistently added new benefits and initiatives throughout the last few years to attract and retain talent, make the most of those investments by giving employees easy access to enroll and utilize their total rewards package.
The Source is a convenient and familiar experience for employees where they can shop and enroll in their benefits, access important HR documents, and stay in tune with company initiatives year-round. Employees will see an employer-branded homepage that is customized for their company with news and updates, have access to single sign-on integrations to specific carriers and solutions, and receive push notifications, so they never miss out on anything.
PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, so employees and HR teams can make smarter, more confident benefits decisions. More than 5 million consumers receive their benefits through the PlanSource platform, which provides the best experience possible for benefits communications, shopping, enrollment, billing, compliance and ongoing administration. With an end-to-end benefits platform and suite of technology-enabled services, PlanSource helps people maximize the benefits of their benefits, so they can live happier, healthier lives.
Modern Health | September 08, 2022
Modern Health, a leading workplace mental health platform supporting enterprises globally, today published a wide-ranging study of executives, HR decision makers, managers and employees to examine the state of employee mental health in the workplace. The research, commissioned by Modern Health and conducted by Forrester Consulting for the second year in a row, set out to uncover how employers are responding to employees' dramatically increasing needs for mental health support after several years of an unrelenting global pandemic, political and social unrest, economic uncertainty, and much more.
The survey of 1,700+ employees, including managers, non-manager employees, C-level executives, and HR leaders, found that employees and employers both recognize that mental health benefits are an integral part of a healthy, productive workplace culture, but have widely differing perceptions of if and how the current standard of benefits is meeting employee needs. While 84% of employers plan to increase or enhance employee mental health benefits in the next year, there is still a significant gap in how employees perceive their employer's commitment to mental health and wellness. Seventy-four percent of employees report wanting their employer to care about their mental health, but only half (53%) feel that they actually do.
"The past few years have left many of us feeling burnt out, exhausted, and stressed, so it's not surprising that the topic of mental health has been forced into the spotlight. We're seeing a bigger need for support as more people speak out about their mental health challenges but despite this progress, people around the world are still struggling to access care that meets their needs, We are at a critical inflection point where organizations need to shift from the mindset of providing mental health support as a crisis response to it being an integrated and strategic part of the employee experience. Done right, the end result means both the companies and the human beings who make them run are more connected and engaged."
-Alyson Watson, founder and CEO at Modern Health
Shift from Crisis to Culture: Closing the Gap
Employers are recognizing the stress that their workforces are currently under with three out of four employers (75%) recognizing that the current state of the U.S. economy is causing employee anxiety. However, only 45% have already taken steps to address this anxiety. As companies and their employees adapt and evolve toward the future of work, long-term success requires both an investment in mental health and a workforce equipped, encouraged, and willing to prioritize it. This happens when companies move from viewing mental health as a crisis response to a permanent, values-based commitment to employee well-being. The first step is closing the gap between employer and employee perception. According to our research, 85% of employers feel they actively listen to the needs of employees, but only 51% of employees agree. Similarly, only 46% of employees believe their company invests enough in the mental health of employees, while a significant 81% of employers believe they invest enough.
Additionally, while around two in three employees report feeling connected, supported, and seen at work, when employers were asked the same question, they significantly overstated how their employees feel by at least 20% on every metric. For example, only 59% of employees reported feeling seen by their company and colleagues for their unique contributions to work, while 85% of employers said their employees felt seen.
The Need to Clear a Path
In order to create a workforce that is creative, adaptive, and resilient, the report advises that business leaders need to create a path that allows employees to use their mental health benefits without fear of reprisal or negative stigma. For employee behavior to scale across the organization, that behavior needs to be messaged, modeled, enabled, and permitted repeatedly to employees. One troublesome finding is that only 51% of employees feel safe in their role if their mental health status were to be revealed.
Compared to the 2021 study, employees are even more desperate for a culture that embraces mental health acceptance and support. A year ago, employees were asking for more mental health support in the workplace. Today, their desire goes beyond simply implementing benefits—they want to feel empowered and encouraged to utilize these tools and want their leaders to acknowledge and reduce barriers to access. Last year, 64% of employees felt they had workday flexibility to care for mental health needs, while only 54% feel that way today. And more than two thirds (68%) of employees felt like their work culture was a safe place to discuss mental health and ask for support in 2021, but only 51% agree today. These trends are moving in the wrong direction. According to our findings, a full 77% of employers say they will provide mental health support to their employees, but they think it's up to the employee to use their benefits and managers shouldn't be expected to encourage them.
Leadership modeling is also a critical component to employees feeling comfortable using mental health benefits to their fullest. According to the survey, the vast majority of leaders (80%) feel like they are expressing their own vulnerability when it comes to mental health, but employees do not see, hear, or feel that vulnerability coming through, since only 30% of employees agree.
At the same time, 74% of employers think employees are uncomfortable hearing about their colleagues' mental health, but only 31% of employees said it actually makes them uncomfortable.
Now is Not the Time to Lose The High Performers
In an increasingly uncertain economic environment, companies can't afford to lose their high performing employees. Making up a third of the global workforce, high performers can be described as highly engaged, deeply committed and able to do their job consistently well. When examining the high performers in the study, it found that they are working more hours and are even more productive than last year, but are also burnt out. Despite a reported high enthusiasm for their jobs (76%), more than half (53%) of these high performers report feeling burned out in their roles. The good news is that employees reported again this year they would be more likely to stay at a company that provides high-quality resources for them to care for their mental health.
The Cost of Doing Nothing
While part of the case for mental health benefits is a positive return on the company bottom line, 72% of employers fear that focusing on mental health could have a reverse ROI with employees working fewer hours in order to care for their mental health and being less available. The research shares that the cost of supporting employees' mental health is a fraction of the cost that a company will bear over the long run if its workforce doesn't have the appropriate mental, physical, and emotional resources to excel at work. The benefits of a whole, complete, and "well" workforce reach far beyond incremental productivity improvements. In fact, the impacts can be felt across talent acquisition and retention, belonging, performance, engagement, profitability, and long-term growth.
In this study, Forrester conducted an online survey of 1,207 employees and managers ("employees") and 519 HR leaders and C-level executives ("employers") at organizations in the United States to evaluate the current state of mental health among employers and employees. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in June 2022 and was completed in July 2022.
About Modern Health
Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists, all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all. Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.