Talent Acquisition

HUMU LAUNCHES COACH FOR MANAGERS TO HELP LEADERS BUILD ENGAGED, EFFECTIVE TEAMS

Humu | September 15, 2022 | Read time : 02:49 min

HUMU LAUNCHES COACH FOR MANAGERS TO HELP LEADERS
Humu, the HR technology company that pioneered science-backed nudges that make it easy for employees to develop new habits, today launched Humu Coach for Managers. This new suite of features gives managers the insights and guidance they need to unlock their teams' greatest potential. It's the latest example of Humu's industry leadership in shaping the future of work.

Managers have always played a critical role in driving team success, but the seismic shifts of the past two years have made them even more important. Managers serve as change agents and the connection point between strategy and employee action, often single handedly impacting an employee's experience. The challenge is that managers are under more pressure than ever from both senior leadership and their employees—and are too overwhelmed to lead their teams effectively. And the stakes are high: according to Humu's data, a single bad manager costs an organization an average of $70,000 annually. Humu found, however, that when managers are effective, they are up to 2x more likely to retain employees over the course of a year and their teams have 22% higher engagement.

With Coach for Managers, Humu is helping organizations improve retention, performance, and the employee experience by transforming every manager into a great manager. The suite helps managers and their teams build behaviors that support organization-wide goals, gives them insight into where their teams can improve, helps them effectively coach each person based on their unique needs, and guides managers through a variety of new or challenging situations.

"We've all heard that people quit managers, not jobs. This is more true than ever against the backdrop of hybrid work experimentation and an ongoing talent shortage, A great manager is the best retention strategy an organization has, but many companies struggle to provide managers with the tools, support, and training they need to reach their full potential as leaders. Humu will empower managers who are under pressure from leadership and their teams alike, to deliver on their biggest goals and drive organization-wide success."

- Laszlo Bock, co-founder and Executive Chairperson at Humu

Available today, with additional new features to be rolled out in the months ahead, Humu Coach for Managers will consist of a unique set of capabilities to create better experiences for managers and their teams, including:

Smart Agendas: Make 1:1s—the most valuable interactions between managers and their reports—more effective by collaborating on a shared Smart Agenda, complete with intelligent topic recommendations based on team and employee insights. Managers will:
  • Receive timely reminders to prepare for the week's upcoming 1:1s.
  • Receive agenda suggestions that relate to broader organizational initiatives.
  • See trends in which topics are discussed over time, and get recommendations based on them.

Team Insights: Understand where improvement is needed with team and employee Focus Areas, and expertly coach each team member by leveraging Coaching Guides, Work Style Assessments, and detailed Employee Profiles.

(Coming soon) Workflows: Guide managers through crucial moments in the employee lifecycle—like new hire onboarding, work anniversaries, employee offboarding, and more with automated Workflows.

We have seen how effective Humu's science-backed approach is in uniting and engaging employees and teams in large organizations, Now, with Humu Coach for Managers, we are thrilled to introduce a suite of features specifically designed to help anticipate what managers need and automatically deliver personalized, proven guidance right within their flow of daily work. And there's a lot more to come, said Scott Chancellor, Chief Executive Officer at Humu, who assumed his role in August 2022 to lead a new chapter of product innovation and growth.

As managers continue to bear the responsibility of making or breaking an employee's experience, they'll need more personalized, targeted support than ever. Humu has already helped Fortune 500 companies unlock important goals to improve retention, performance and overall employee experience.

About Humu
Humu is an HR technology platform that makes it easy for every manager to be effective. Humu helps managers effortlessly build new habits and unlock the potential of their teams at some of the world's largest companies by delivering timely, personalized guidance.

Spotlight

Problem solving is an essential skill for many professionals in today's complex work environment. However, research suggests that traditional problem-solving approaches may not be sufficient to tackle the challenges faced in organizations. To truly excel in problem solving, it is crucial to incorporate a range of "human" skills such as creativity, decision making, emotional intelligence (EQ), and persuasive tactics. In this article, we explore a set of principles that can guide you towards becoming an adept problem solver.

Get to the Root Cause: Applying the "5 Whys" Technique

One fundamental step that many individuals overlook when approaching a problem is identifying the real issue at hand. Rather than applying quick fixes that only address surface-level symptoms, it is important to delve deep into the root cause. The "5 Whys" technique can be a valuable tool in this process. By repeatedly asking "why" in response to a problem statement, one can uncover underlying factors and gain a comprehensive understanding of the situation. Often, it takes asking "why" multiple times, typically around five, to reach the core issue. Embracing this method can help you address problems more effectively.

Cultivate Curiosity and Open-Mindedness

To enhance problem-solving capabilities, it is essential to approach each situation with curiosity and an open mind. Avoid the temptation to prematurely judge or dismiss ideas that may lead to potential solutions. By fostering a mindset of exploration and receptiveness, you can tap into creative potential and uncover innovative approaches to problem solving.

If you want to cultivate curiosity, there are a few things you can do:

  • Ask questions: One of the best ways to be more curious is to ask questions. When you ask questions, you are actively seeking out new information and new experiences.

  • Be open to new experiences: Another way to be more curious is to be open to new experiences. This means being willing to try new things and to step outside of your comfort zone.

  • Pay attention to your surroundings: One of the best ways to stay curious is to pay attention to your surroundings. This means being aware of the people, places, and things around you.

  • Read widely: Reading is a great way to learn new things and to expand your horizons. When you read widely, you are exposed to new ideas and new perspectives.

Embrace Diverse Perspectives

Successful problem solving often requires considering multiple viewpoints and engaging with all parties impacted by the issue. Taking a holistic approach allows for a comprehensive assessment of the problem's implications and potential solutions. By seeking alternative perspectives, you can uncover valuable insights and generate a broader range of options to address the problem effectively.

Discover Purpose: Unveiling the "Why"

Understanding the underlying motivation behind problem solving is critical to staying committed and focused on finding solutions. You must take the time to reflect on why a particular problem is significant and how solving it aligns with your goals. By clarifying the purpose and value of problem solving, individuals can harness their intrinsic motivation to drive them towards successful outcomes.

Personal Brainstorming: An Effective Starting Point

Before presenting ideas to a group or team, it is often beneficial to engage in personal brainstorming. This approach allows individuals to explore various solutions and generate creative ideas without the pressures of immediate external judgment. By giving oneself the freedom to ideate independently, valuable insights can emerge, setting the stage for more effective collaborative problem solving.

Experimentation and Prototyping

To minimize risks and maximize the potential for success, it is advisable to test out potential solutions through small-scale experiments or prototypes. By implementing a low-impact testing phase, managers and HR professionals can assess the viability and effectiveness of their proposed solutions before fully implementing them. This approach allows for valuable insights, adjustments, and improvements, ensuring a more refined and robust resolution to the problem at hand. An approach of continuous experimentation can have many benefits, including:

  • Increased learning: When we approach life as a series of experiments, we are more likely to be open to new experiences and to learn from our mistakes. This can lead to a deeper understanding of ourselves and the world around us.

  • Increased creativity: When we are constantly trying new things, we are more likely to come up with new ideas and to think outside the box. This can lead to a more fulfilling and satisfying life.

  • Improved self-confidence: When we see ourselves as capable of learning and growing, we are more likely to feel confident in our abilities. This can lead to a more positive outlook on life and to a greater sense of well-being.

  • Reduced stress and anxiety: When we are not afraid to take risks or to make mistakes, we are less likely to experience stress and anxiety. This can lead to a more relaxed and peaceful state of mind.

By incorporating these six principles into your problem-solving approach, we can all significantly enhance our ability to address complex challenges effectively. Remember to start by identifying the root cause, approach problems with curiosity and an open mind, embrace diverse perspectives, understand your motivation, engage in personal brainstorming, and test potential solutions through experimentation. By implementing these strategies, you will be better equipped to tackle problems head-on and achieve meaningful resolutions in your professional role.


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Spotlight

Problem solving is an essential skill for many professionals in today's complex work environment. However, research suggests that traditional problem-solving approaches may not be sufficient to tackle the challenges faced in organizations. To truly excel in problem solving, it is crucial to incorporate a range of "human" skills such as creativity, decision making, emotional intelligence (EQ), and persuasive tactics. In this article, we explore a set of principles that can guide you towards becoming an adept problem solver.

Get to the Root Cause: Applying the "5 Whys" Technique

One fundamental step that many individuals overlook when approaching a problem is identifying the real issue at hand. Rather than applying quick fixes that only address surface-level symptoms, it is important to delve deep into the root cause. The "5 Whys" technique can be a valuable tool in this process. By repeatedly asking "why" in response to a problem statement, one can uncover underlying factors and gain a comprehensive understanding of the situation. Often, it takes asking "why" multiple times, typically around five, to reach the core issue. Embracing this method can help you address problems more effectively.

Cultivate Curiosity and Open-Mindedness

To enhance problem-solving capabilities, it is essential to approach each situation with curiosity and an open mind. Avoid the temptation to prematurely judge or dismiss ideas that may lead to potential solutions. By fostering a mindset of exploration and receptiveness, you can tap into creative potential and uncover innovative approaches to problem solving.

If you want to cultivate curiosity, there are a few things you can do:

  • Ask questions: One of the best ways to be more curious is to ask questions. When you ask questions, you are actively seeking out new information and new experiences.

  • Be open to new experiences: Another way to be more curious is to be open to new experiences. This means being willing to try new things and to step outside of your comfort zone.

  • Pay attention to your surroundings: One of the best ways to stay curious is to pay attention to your surroundings. This means being aware of the people, places, and things around you.

  • Read widely: Reading is a great way to learn new things and to expand your horizons. When you read widely, you are exposed to new ideas and new perspectives.

Embrace Diverse Perspectives

Successful problem solving often requires considering multiple viewpoints and engaging with all parties impacted by the issue. Taking a holistic approach allows for a comprehensive assessment of the problem's implications and potential solutions. By seeking alternative perspectives, you can uncover valuable insights and generate a broader range of options to address the problem effectively.

Discover Purpose: Unveiling the "Why"

Understanding the underlying motivation behind problem solving is critical to staying committed and focused on finding solutions. You must take the time to reflect on why a particular problem is significant and how solving it aligns with your goals. By clarifying the purpose and value of problem solving, individuals can harness their intrinsic motivation to drive them towards successful outcomes.

Personal Brainstorming: An Effective Starting Point

Before presenting ideas to a group or team, it is often beneficial to engage in personal brainstorming. This approach allows individuals to explore various solutions and generate creative ideas without the pressures of immediate external judgment. By giving oneself the freedom to ideate independently, valuable insights can emerge, setting the stage for more effective collaborative problem solving.

Experimentation and Prototyping

To minimize risks and maximize the potential for success, it is advisable to test out potential solutions through small-scale experiments or prototypes. By implementing a low-impact testing phase, managers and HR professionals can assess the viability and effectiveness of their proposed solutions before fully implementing them. This approach allows for valuable insights, adjustments, and improvements, ensuring a more refined and robust resolution to the problem at hand. An approach of continuous experimentation can have many benefits, including:

  • Increased learning: When we approach life as a series of experiments, we are more likely to be open to new experiences and to learn from our mistakes. This can lead to a deeper understanding of ourselves and the world around us.

  • Increased creativity: When we are constantly trying new things, we are more likely to come up with new ideas and to think outside the box. This can lead to a more fulfilling and satisfying life.

  • Improved self-confidence: When we see ourselves as capable of learning and growing, we are more likely to feel confident in our abilities. This can lead to a more positive outlook on life and to a greater sense of well-being.

  • Reduced stress and anxiety: When we are not afraid to take risks or to make mistakes, we are less likely to experience stress and anxiety. This can lead to a more relaxed and peaceful state of mind.

By incorporating these six principles into your problem-solving approach, we can all significantly enhance our ability to address complex challenges effectively. Remember to start by identifying the root cause, approach problems with curiosity and an open mind, embrace diverse perspectives, understand your motivation, engage in personal brainstorming, and test potential solutions through experimentation. By implementing these strategies, you will be better equipped to tackle problems head-on and achieve meaningful resolutions in your professional role.

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