IBM Services and Burger King Brazil Teams up to Introduce AI Strategy to Help Transform Human Resources Processes and Enhance Employee Relationships

IBM | October 16, 2020

IBM Services (NYSE: IBM) and Burger King Brazil have collaborated to make another remote helper, in light of IBM Watson Assistant, named TOP (Technology Orienting People) to help Burger King (BK) Brazil's 16,000 workers, serving in excess of 800 cafés, be more associated with one another and its authority.

New exploration from the IBM Institute for Business Value demonstrates that studied organizations outperforming others in productivity, income development and advancement are likewise driving experts of what the report named: HR 3.0 standards. HR 3.0 alludes to the development of the (HR) work, to become one that is more human-driven, better captivating distant representatives, and developing a tough labor force with the objective of giving straightforwardness, variety and consideration.

Led in organization with worldwide autonomous industry expert Josh Bersin, the worldwide overview of in excess of 1,500 worldwide HR heads in 20 nations and 15 enterprises, uncovered that driving organizations were "very certain" in the need to rehash HR, and that HR chiefs from those reviewed, were multiple times as likely as their partners at different organizations to be driving development.

Before TOP, BK Brazil's representatives utilized a concentrated order framework to submit demands for excursions, records, for example, installment explanations, profit reports, and other Human Resources related themes. These administrations are presently accessible by means of a book discussion in normal language, through the worker's own WhatsApp, with subjects that are consistently refreshed. Today, the remote helper is as of now answerable for half of representatives' solicitations on HR issues, opening up the group to zero in on more key objectives.

"TOP's main objective is to be close to our employees and facilitate access to information. And technology plays a major role in enabling this connection, especially at a time when reliability, security and speed are so critical," said Iuri Miranda, CEO, Burger King Brazil. "We know that the moment demands communication and an agile flow of information and if technology allows us this close contact with the people who are part of the team, we will make the most of it."

The arrangement is likewise intended to empower Burger King Brazil to respond to inquiries from representatives and give the vital direction on the organization's procedure as it explores the COVID-19 pandemic. In a joint exertion with IBM, refreshes are made to the device to help give official refreshed substance from the Ministry of Health. The device likewise helped the organization make content accessible for in excess of 30 reactions to FAQs, for example, direction on PPE's (own defensive hardware), hazard gatherings and heading to utilize spaces, among others.

TOP perceives every worker by their phone number and enlisted ID in the organization's framework to secure classification and subsequently encourages them to address inquiries regarding get-aways, income reports, among 60 other Human Resources matters. Today, this menial helper has become a dexterous instrument in helping organization representatives, representing half of calls. A crossover and multicloud cloud engineering, getting to IBM Cloud in the BK Brazil IT climate, assists with the trading of data to react in close to continuous.

"Burger King Brazil is a great example of an organization on their journey to HR 3.0. The company has combined its journey of digital transformation with its people management strategy to be more connected and help respond more effectively to the needs of its team," said Amy Wright, managing partner, Talent & Transformation, IBM Services. "People are the heart of any organization and with new AI-enabled digital tools, the HR 3.0 mindset can be critical to our ongoing development of a more productive and rewarding world of work."

By setting innovation as a partner for individuals, Burger King Brazil can set up the way to keep rehashing itself, developing and offering an applicable encounter to workers in corresponding with the change of the organization.


This past week, the U.S. Department of Labor issued new regulations requiring financial advisers handling 401k and other retirement accounts to act in the best interest of their clients. CBS News business analyst Jill Schlesinger joins CBS Evening News with more.

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YOOBIC ONE Supercharges Frontline Teams' Productivity and Work Experience

YOOBIC | January 18, 2022

YOOBIC, the deskless workforce optimization leader, today announced YOOBIC ONE, the all-in-one digital workplace for frontline teams. A unified platform that gives frontline employees everything they need to work, learn, and communicate effectively and efficiently, YOOBIC ONE also features game-changing data analytics, powerful collaboration tools, and a slew of new productivity features. YOOBIC's workplace solutions are already trusted by 300 global brands including top retailers such as UNTUCKit, Peloton, and Lacoste. The YOOBIC ONE launch comes at a critical time, with businesses looking for new ways to overcome pandemic-related uncertainty including labor force shortages amid the great resignation and rising costs — all while pivoting into new business models and striving to provide compelling experiences for consumers. YOOBIC ONE delivers tangible benefits to retailers with 300+ stores including: Up to 40% time savings for routine operational tasks, and between $1.5M and $5M in total annual savings per retailer A 4X increase in training adoption, and a 50X acceleration in training frequency and course completion rates A 3-5X increase in operational performance visibility across the network Businesses choose YOOBIC ONE to: Augment their workforce by simplifying and automating daily tasks, enabling learning in the flow of work and driving real-time collaboration and communication with an all-in-one mobile-first solution designed for frontline teams. Elevate their employee experience with improved productivity, upskilling, and targeted communications driving engagement, retention, and career opportunities. Gain actionable business insights with automated and real-time AI-powered intelligence into network-wide operational performance, and full visibility into everything from big-picture trends to ground-level details. By streamlining management of operational tasks, eliminating busywork, and enabling more effective and effortless communication and engagement, YOOBIC ONE makes it easier for frontline teams to stay motivated and energized. With full visibility into performance and the ability to more easily recognize and reward success, retailers can motivate employees and provide meaningful opportunities for advancement, making frontline work a true career option rather than simply a temporary job. New predictive analytics features also help YOOBIC ONE users to identify gaps in operations, preempt compliance risks, course correct, and swiftly address areas for improvement to enable companies to outperform the competition. That adds up to a more consistent and compelling experience for customers, driving a 20%-plus increase in sales conversion rates, plus operational efficiencies that typically yield millions of dollars in savings. "Digital workplace solutions for store associates offer a path to improve day-to-day task compliance, streamline communication across locations and associates, and build associate knowledge and skills quickly and efficiently to simultaneously tackle these integrated challenges," - Jon Duke, Research Vice President, IDC Retail Insights, in the Retail Rebound and the Future of the Store analyst brief. "YOOBIC ONE is a natural product of YOOBIC's unwavering commitment to driving customer satisfaction, supporting business growth, and creating a better everyday experience that makes frontline work more attractive to employees, Our powerful new features are a real game-changer for frontline teams and their managers. We're giving managers a real-time view of all relevant performance metrics, and equipping them to make smarter and more responsive decisions as they navigate the fast-changing retail environment." -Fabrice Haiat, CEO and co-founder of YOOBIC. About YOOBIC: YOOBIC is an all-in-one digital workplace for frontline teams. YOOBIC provides business leaders and frontline teams with the performance tools they need to work, learn and communicate seamlessly in the flow of work. With digitized task management, mobile learning and streamlined communications, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ companies around the world including Boots, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC to drive retail performance at scale, get real-time visibility into multi-location business execution, and improve their customer experience.

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Nokia Moves HR Functions to Oracle Fusion Cloud HCM

Nokia | May 17, 2022

Nokia has selected Oracle Fusion Cloud Human Capital Management (HCM) to consolidate and replace its Human Resources systems in the cloud as part of its global digitalization program. Nokia will use a worldwide deployment of Oracle Cloud HCM to manage all HR processes, including recruitment, compensation, and performance management, for the company's global workforce in its 130 countries of operation. In 2021, Nokia launched its 'One Nokia Digital' strategy to support the company's competitiveness by digitalizing its operations. As part of these efforts Nokia will replace its on-premises HR systems with Oracle Cloud HCM. Nokia selected Oracle Cloud HCM for its ability to standardize HR processes on a common data platform, which will enable Nokia to provide a consistent employee experience across teams and more easily manage and scale HR services globally. "Optimizing employee care and experience is a central part of our people strategy. Our aim is to deliver organizational agility, a seamless employee experience, and efficiency gains that support Nokia's competitiveness. We are delighted to partner with Oracle because Oracle Cloud HCM provides a strong foundation to build digital experiences with true user-centricity," - Lisbeth Nielsen, Head of People Experience at Nokia. "By leveraging best-of-breed solutions like Oracle Cloud HCM, we want to bring Nokia to the next level of digital maturity. The implementation will contribute to increased efficiency and productivity and will provide AI and data capabilities that we can take advantage of to develop business performance and agility," - Alan Triggs, Nokia Chief Digital Officer. Oracle Cloud HCM will enable Nokia to connect every process across the employee lifecycle, helping improve decision-making and reduce operational costs. With AI-powered technology such as digital assistants and hundreds of new capabilities added each quarter, Oracle Cloud HCM will also enable Nokia to take advantage of the latest innovations and best practices to operate its business more efficiently and better empower Nokia employees, people managers and HR professionals. "Nokia has a culture of innovation that has enabled it to lead its industry for years, and with Oracle Cloud HCM it now has an integrated platform, powered by the latest emerging technologies, to support its current and future HR needs," - Cormac Watters, EVP Applications EMEA at Oracle. About Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.

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Belleville Public Schools Adds Multiple PowerSchool Solutions to Increase Cohesion and Efficiency Across Departments

PowerSchool | June 29, 2022

PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced Belleville Public Schools (BPS) in Essex County, New Jersey added multiple PowerSchool education technology solutions to unify information across departments, improve districtwide collaboration, and create better learning outcomes for students. BPS is implementing PowerSchool Student Information System (SIS), Unified Classroom® Schoology Learning, Unified Classroom® Performance Matters, PowerSchool Unified Insights, and PowerSchool Unified Talent™ Employee Records, among many other products. Once these PowerSchool solutions are implemented, BPS will benefit from a more advanced districtwide data aggregation and reporting functionality, visibility into student performance, and simplified human resource and talent management capabilities. “Our district wanted a one-stop-shop where all of the major resources we needed easily and effectively communicated with one another, as opposed to operating in silos, Based on our positive experiences with PowerSchool solutions we were excited to add even more to truly create a unified platform for Belleville Public Schools. We are currently in the implementation phase and are excited to fully launch our program during the 2022-23 school year.” -Nicole Shanklin, Director of Elementary Education and PowerSchool Lead, Belleville Public Schools. BPS is expanding its PowerSchool investment in order to help the district obtain tighter tech integrations via unified solutions. PowerSchool solutions will offer access to secure data analytics dashboards supporting BPS’ need to share key aggregate-level student information with the proper stakeholders, including parents, the school board, and others across the community. The end goal is to enhance staff experience and help students grow academically, socially, and behaviorally. Prior to PowerSchool, BPS used various, disparate services for everyday instruction, such as Google Classroom*. To enhance functionality and communication among stakeholders regarding assessment data, the district searched for technology solutions that provided a grade pass-back option to the district’s SIS. The goal was to have graded assignments that would sync to the district gradebook, leading to greater articulation in consideration of student growth and academic needs. In response, BPS pivoted to PowerSchool’s Schoology Learning, and PowerSchool SIS, to solve these synchronization issues. “We expect Belleville Public Schools to see substantial improvements to its operations through the addition and implementation of its newest PowerSchool solutions, From attracting and developing new teachers, to assessments and standards tracking, we’re excited to provide BPS with exceptional education technology to empower and advance the district’s instructional capabilities.” -Craig Greenseid, Chief Revenue Officer, PowerSchool. BPS is a public school district located in Belleville, New Jersey serving over 4,500 students in Pre-K to 12th grade. Across the district’s 10 total schools, BPS offers a 1:1 technology integration, 106 sports programs and clubs, and faculty with advanced degrees. Additionally, among the honors and distinctions awarded to BPS over the years, notable designations include being designated as a “High Performing District” by the New Jersey Quality Single Accountability Continuum and “District of Distinction” by District Administration, among other accolades. About PowerSchool PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 14,000 customers, including more than 90 of the top 100 districts by student enrollment in the United States, and sells solutions in more than 90 countries.

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Survey: Digital Workplace Key to Engagement for Frontline Teams

YOOBIC | March 18, 2021

NEW YORK, March. 18, 2021 /PRNewswire/ -- Frontline workers aren’t being given the digital tools they need to succeed, leading to disengagement and reduced productivity, according to an international survey of frontline workers published today by digital workplace innovator YOOBIC. A smarter and more connected approach, using mobile devices and enterprise-grade apps, could be the key to achieving operational excellence, refocusing frontline employees on core revenue-driving activities, and attracting and retaining young workers. Mobile and deskless workers now make up 80% of the global workforce, totaling over 2.7 billion people, but the majority of digital workplace solutions still focus on supporting deskbound employees. In fact, according to the YOOBIC survey, fewer than six in 10 frontline workers currently use mobile devices as part of their jobs, and 73% of frontline employees are still using paper forms, despite 71% saying that easier access to digital tools would make them more productive. The failure to empower workers with suitable digital tech takes a direct toll on mobile teams’ morale and productivity, the survey shows. More than a third of frontline employees now say they feel disconnected from their HQ, and over three quarters say their sense of engagement would be significantly improved by relatively modest connectivity measures such as mobile access to corporate communications messages. With employees almost five times more likely to perform well when they feel their voices heard, lack of connectivity is a serious problem for today’s deskless workforce, the survey shows. Frontline employees don’t just make, distribute and sell the products we consume — they deliver a brand’s purpose and promise, and create value that differentiates the brand from its competitors. By making those workers more productive, organizations free up their time for impactful work such as helping customers, improving quality, and managing critical projects. The absence of appropriate digital tools directly impacts employees’ career growth, with 40% of frontline employees saying they receive training no more than once per year, even though seven out of 10 employees would welcome access to mobile, app-based learning solutions. That contributes to a sense of stagnation that’s especially trying for younger workers, with over a third of Millennials — who now make up three quarters of frontline workers — saying they feel unfulfilled in their roles. Frontline teams are the engine of our economy, but they’re sorely underserved by organizations that fail to invest in new digital technologies,” says Fabrice Haiat, CEO of YOOBIC. “YOOBIC customers who integrate mobile apps into their deskless employees’ workflows are realizing significant gains in operational excellence, customer experience, and sales.” The YOOBIC survey, conducted in December 2020, interviewed 1,000 frontline workers from the UK, US and Canada, across industries including retail, hospitality, manufacturing, and construction. About YOOBIC YOOBIC is an all-in-one digital workplace for frontline teams. Our mobile app gives business leaders and frontline teams the performance tools they need to work, learn and communicate - all in one place. With digitized task management, streamlined communications and mobile learning, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 200+ global brands including Boots, Burgerfi, Lancome, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC solutions to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience. To learn more about YOOBIC visit or follow us on LinkedIn.

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This past week, the U.S. Department of Labor issued new regulations requiring financial advisers handling 401k and other retirement accounts to act in the best interest of their clients. CBS News business analyst Jill Schlesinger joins CBS Evening News with more.