RECRUITMENT & RETENTION
HR Service Partners | January 31, 2022
HR Service Partners (HRSP) announces the appointments of Trishia Masias and Mary Carter, CMA, to their new roles. Masias, who serves as the Director of Client Services at HRSP, will now operate as its Chief Operational Officer. Carter, who serves as the Controller at HRSP, will now operate as its Chief Financial Officer.
"CEO Matt Lowman and I are happy to announce the addition of two new roles, These roles are integral to continuing to provide the level of service that we're committed to delivering to our clients."
-HRSP President Jason Halsey
Focusing on Customer Service
HRSP operates with the notion that genuine customer service comes through technology and integration by improving methods of communication between its organization and clients. Masias will oversee the expansion of client relationships through focused and targeted customer service.
"I'm excited to get back to the core fundamentals of who we are as a company, which involves us shifting focus to optimizing communications and service processes with our clients, In 2022, we will focus on customer service and integration to identify each area where we can serve our clients more efficiently. We will use all of our resources, technology, and pieces of training that we have cultivated to accelerate growth for our clients and our organization."
Integrating Clients Through Technology
As HRSP continues to ease the process of client communication, it will also employ new and innovative technologies to enhance operational efficiencies. Carter will oversee the execution and integration of software for employee training, engagement, and process development.
UKG | May 21, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, announced today that M Group Services, one of the largest essential infrastructure services organizations in the U.K. and Ireland, has selected UKG Dimensions to support its rapid growth and provide a more transparent and empowering employee experience.
M Group Services employs more than 10,000 skilled specialists and provides services within the water, energy, transport, and telecommunications sectors. With 240 locations, 19 operating businesses, and continued growth by acquisition, the organization sought a flexible workforce management solution to support its complex and highly remote workforce as well as improve productivity and operational efficiency.
“We have a mix of salaried and hourly employees, including meter readers, utility workers, field systems technicians, and engineers — many who work offsite each day. There’s also a lot of complexity in our business and how we pay people based on the type of work they do, For years, we’ve relied on spreadsheets to capture the hours our employees work, which has proved to be a cumbersome and inaccurate operation. Dimensions will automate those processes to ensure we’re getting the data right and paying our people correctly. Dimensions will empower our people to be in control of their time by allowing them to record their hours directly in the system, In turn, that will give us much-needed, real-time visibility into labor hours so we can charge clients correctly and ensure every employee paycheck is accurate.”
-Colin Jellicoe, group human resources director at M Group Services.
A key driver for the organization’s selection of Dimensions is the ability to integrate with the company’s payroll solution, which M Group Services estimates will save more than $1 million in administrative costs.
Jellicoe added that the Dimensions mobile app will deliver a more transparent and engaging experience for all employees, which is critically important to the organization.
M Group Services believes the increase in employee engagement will result in an increase in retention.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
Littlejohn Capital | January 11, 2022
LJC Investments V, LLC, an investment vehicle controlled by Littlejohn Capital, LLC ("Littlejohn Capital"), today announced the acquisition of Alto Healthcare Staffing ("Alto"), a diversified healthcare staffing firm.
Alto was established in 2003 in line with the personal values and mission of Founder and RN Leslie Kahn. Alto's three key business lines include providing clinical temporary staffing primarily for nursing homes and long-term care facilities on a per diem or short-term contract basis; travel nurses primarily to hospitals; and medical assistants to doctors' offices. Alto is headquartered in Dayton, OH.
"Littlejohn took the time to really get to know our business and our management team, and we were greatly impressed with their relevant experience in the staffing sector. With their partnership, we believe we can grow while remaining true to our mission. Littlejohn will provide valuable resources to help us accelerate our growth and build on our relationships with healthcare facilities, hospitals and doctors. Our goal is to provide industry leading services to more customers and provide the right healthcare professionals to patients wherever they are needed most."
-Leslie Kahn, President of Alto
"Over the past several months, we have gotten to know Leslie and her team and were very impressed by the company she has built and the differentiated approach Alto's talented healthcare professionals provide to long-standing clients. The healthcare staffing industry is experiencing dynamic growth, and Alto's services have become a more viable and easily accessible option for healthcare facilities across the country. We look forward to working with Leslie to help achieve her vision of expanding Alto's compassionate care and leveraging the experience from our successful investment in Hospitality Staffing Solutions as we further diversify the business geographically."
-Angus C. Littlejohn III, President of Littlejohn Capital
Staffing industry veteran Timothy McPherson, who served as CEO of former Littlejohn Capital portfolio company Hospitality Staffing Solutions, will join the Alto Board of Managers, in addition to Mr. Littlejohn III and Littlejohn Capital Chairman, Angus Littlejohn, Jr.
UHY Corporate Finance served as financial adviser to Alto and Morrison Cohen LLP provided legal counsel to Littlejohn Capital on the transaction.
About Littlejohn Capital
Littlejohn Capital is the family office of Angus C. Littlejohn Jr., co-founder of Littlejohn & Co., where he currently serves as Chairman. The platform seeks to make control investments in small to mid-sized private companies that are undergoing strategic, operational or generational transition.
Christian Horizons | April 04, 2022
Christian Horizons, in service to older adults throughout the Midwest, was proud to partner with DailyPay, a service that provides access to earned pay for associates, while Christian Horizons' payroll vendor abruptly took its system offline to investigate a ransomware attack last December. Through collaborative efforts, Christian Horizons and DailyPay provided paycheck peace of mind to associates of the senior living and older adult services organization throughout the 2021 holiday season.
"We're incredibly grateful for this partnership and proud of the collaboration with DailyPay during this unusual situation, It was vital for us to ensure DailyPay was available as a benefit to our associates, especially over the holidays. We took this opportunity to further strengthen vendor partnerships, like ours with DailyPay, to ensure not only that pay continued to be received, but prioritize other business continuity throughout our communities and service lines, We're appreciative of the collaboration with DailyPay as their services helped us mitigate any potential void as our other vendor worked to recover from the event."
-Chuck Schmitz, Christian Horizons' chief financial officer.
After first learning of their payroll vendor's outage, Christian Horizons' swiftly enabled its business continuity plan which included solutions for alternative employee timekeeping and payroll distribution. Through Christian Horizons' collaboration with DailyPay, associates were able to access to their earned pay during the five weeks it took the payroll vendor to restore normal services.
As a faith-based, not-for-profit organization, Christian Horizons is in service to a mission of honoring God by offering a full continuum of care and support services to older adults. Based in St. Louis, Missouri, the organization owns and operates a portfolio of seven life plan campuses and five stand-alone older adult communities offering a mix of independent, assisted and supportive living; memory support; long-term healthcare centers and short-term rehabilitation. The organization also serves older adults through CareLink Home Care and Safe Haven Hospice in central Illinois, and Senior Care Pharmacy Services.