HR Practice
Pipefy | January 15, 2024
Pipefy, the global industry leader in AI-driven process automation, announced the launch of Pipefy AI for HR, with customizable chatbots that are available to help employees, 24/7. Pipefy AI for HR delivers instant and centralized access to policies, forms, data, and other information frequently requested from HR teams.
Pipefy AI for HR gives employees a single portal in which they can not only find the information and documents they need, but also submit requests, such as for vacation time or reimbursements. Employees can use the chatbot to ask questions about PTO, research open roles within the company, or reference company policies. The chatbot is available in any language and accessible on any device.
For HR teams, Pipefy for AI means more face time with employees, better SLA attainment, and more time to focus on HR strategy. Pipefy AI helps HR teams make data-driven decisions by providing fast access to data, process insights, and crucial metrics such as attrition and employee satisfaction. For example, HR professionals can ask Pipefy AI questions such as “What are the top factors contributing to turnover in the sales department?”
“Pipefy AI for HR is all about helping HR teams deliver exceptional employee experiences,” said Alessio Alionco, CEO of Pipefy. “It does this by improving response times and giving employees more autonomy. Beyond this, Pipefy AI gives HR professionals more time for the 1:1 contact and strategic planning that truly make a difference for employees and the company as a whole. From a process automation perspective, this AI tool works like a virtual assistant, automating workflows, handling routine tasks, answering common questions, and routing incoming requests.”
Alionco added, “Generative AI solutions such as ours are ideal to help HR professionals streamline their workload and improve employee experiences – and their adoption is accelerating. In fact, according to Gartner, 81% of HR leaders have explored or implemented artificial intelligence (AI) solutions to improve process efficiency within their organizations.”
In a recent Pipefy survey, 79% of business and IT leaders said that they expect the combination of artificial intelligence and process automation – such as Pipefy AI – to increase efficiency by at least 25%.
Importantly, Pipefy AI for HR delivers industry-leading security features and certifications, to help make sure that teams are safe, secure and in compliance.
About Pipefy
Pipefy delivers a leading business process automation platform that increases team productivity and efficiency, centralizes data, and standardizes processes for teams in IT, Finance, HR, Customer Operations and more. Through its no-code process automation and AI framework, Pipefy helps businesses achieve operational efficiency and optimal productivity for every team in every department. Among its many recognitions, Pipefy was named to the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing companies in North America in November, 2022.
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Employee Benefits
Springbuk | January 23, 2024
Reperio Health, the only provider of at-home and onsite biometric screenings with instant results, announced a strategic partnership with Springbuk, the leading health intelligence platform for employers and benefits advisors. By integrating Reperio’s full service biometric screening experience with insights from the Springbuk Activate partner marketplace, the solution will enhance healthcare outcomes through data-driven insights and personalized care.
The Springbuk Activate marketplace matches employers with possible partners based on their population's health needs or risks, showing them potential opportunities in savings and program engagement – all in one place.
"Reperio's innovative at-home and onsite health screening services bring convenience and timeliness to our employees,” said Joy Powell, CEO of Springbuk. “The instant results and metrics-driven insights empower our employer and broker clients and their members to take control of their wellness, marking a significant shift towards preventive care."
Reperio worked with Springbuk to develop a customized “card” within the Springbuk application that identifies the number of members in the employer’s population who may qualify for Reperio’s annual biometric screening program and a 12-month savings opportunity estimate based on assumptions of program success.
“We are excited to partner with Springbuk to offer their members an integrative, secure and easy-to-use biometric health screening kit,” said Travis Rush, CEO and co-founder of Reperio Health. “It’s our expressed intent to help them — and thousands of others — prioritize their preventive health with actionable insights. We’re proud to be in a collaborative effort to do just that.”
About Springbuk
Springbuk is a leading-edge health analytics intelligence platform that empowers employers and consultants to sharpen their benefits strategy, advance employee health, and contain costs. The innovative solution offers deep analytic insights, allows data-informed decision-making, and provides curated action steps and strategic direction to maximize return on employee benefit investments.
About Reperio Health
Reperio Health is the only provider of at-home and onsite comprehensive health screenings with instant results. An innovation in preventive care, Reperio’s patented technology pairs a mobile app with FDA-cleared devices, bringing a consumer-grade experience to biometric screenings. The solution modernizes the costly and inaccessible screening processes deployed today and reaches every corner of the healthcare industry—including employers, providers, payers and more. Clients are empowered by metrics-driven insights and HIPAA-compliant data integration to bolster their wellness, benefits and population health management offerings.
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Workforce Management
UKG | January 04, 2024
UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people, announced that Heartland Motor Company, the family-owned parent company for a group of auto dealerships and car washes, is transforming its workplace culture to create a great place to work by building a foundation of trust and belonging with the help of the AI-powered UKG Pro suite.
With a mission to create remarkable experiences for its people and the communities it serves, Heartland Motor Company partnered with UKG to empower frontline staff through innovative technology that gives employees a voice to communicate and collaborate with each other and leadership.
“I’ve never experienced an HCM solution with as much engagement power as UKG,” said Tina Barte, vice president of HR for Heartland Motor Company. “UKG has generated amazing outcomes for our people with technology that allows us to meet them where they are by soliciting feedback — and then taking action on that feedback — to elevate our culture and build trust as well as a deepened sense of belonging.”
Since going live on Pro, Heartland has received positive feedback from employees through regular surveys powered by modern AI and natural language processing (NLP) technology that help the auto dealer understand what is working and where there are opportunities to create an even better experience, no matter where employees are located.
“We consistently receive glowing feedback on our onboarding process, driven by our UKG suite, and how the automation of previously manual tasks shows respect for our employees’ time,” said Barte. “We can also automatically schedule performance reviews in UKG and deliver meaningful manager feedback, which has been a big driver of employee engagement. Additionally, we’ve used the responses from exit surveys to raise our wage scales and change our vacation policy and benefits so we’re better supporting our people.”
To further engage employees, in line with its great place to work mission, Heartland recently upgraded to UKG AI-powered workforce management, which gives employees access to mobile-first technology that provides greater flexibility and work-life balance.
“Our employees love the ability to clock in and out of shifts with their phones, which is something we didn’t have with our prior solution,” said Barte. “For our HR team, UKG makes leave tracking easy for FMLA and other types of leave.”
Barte noted that Pro makes work easier for all by empowering employees in every role to focus on meaningful work for themselves and the business, which has led to an overall increase in retention and engagement.
“With UKG HR service delivery, we know we are processing every employee inquiry, and with document management, we have created a centralized electronic system that administrators and employees both find easy to use,” said Barte. “UKG has done a phenomenal job launching products that make life easier for everyone and allow us to communicate clearly with employees in support of our great workplace culture.”
“Great workplaces like Heartland Motor Company prove that innovative HR technology increases productivity, lowers turnover, and grows the bottom line,” said Hugo Sarrazin, chief product and technology officer at UKG. “Most importantly, the power of AI, coupled with a deep focus on creating a workplace where all people feel heard, valued, and a sense of belonging, leads to incredible people and business outcomes.”
About UKG
At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 customers across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people.
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Payroll
When I Work | January 08, 2024
When I Work, a market leader in shift-based workforce management software used by more than 200,000 workplaces worldwide, is excited to announce its new product, When I Work Payroll. When I Work Payroll is designed to make it incredibly easy for small businesses to run payroll. Because the employee schedule and time tracking data are on the same platform with payroll, businesses can pay their hourly workers quickly, with a single click. There's no data entry or uploading timesheets, so there's less chance for errors, letting small business owners spend time on their customers, instead of being stuck in the back office.
"It's been great to have all of our scheduling and payroll information in one place. We don't have to verify numbers in two places anymore—we're able to verify and run payroll in 10 minutes now," said Tim Hogg, owner of Tressia, a popular North Carolina restaurant.
Payroll from When I Work is comprehensive. Your employees track their time by clocking in and out of the mobile app and our payroll software calculates all the data in real time, including hours, breaks, overtime, and paid time off. When I Work automates payments and tax filings to make everything transparent. Employees can update their own payroll forms and personal information through the app. The system automatically handles taxes and sends direct deposits. When I Work also files your payroll taxes with the IRS.
"We consistently hear stories from small business owners about the countless hours they spend manually syncing and reconciling errors between systems," said Kavitha Radhakrishnan, Chief Product Officer at When I Work. "Our customers want an easier alternative to legacy payroll software, and they have a long history of trust with us, so we created Payroll for them. Now our small business customers can focus their valuable time on what they do best—building their teams and running their business."
About When I Work
When I Work is a market leader in shift-based workforce management software and delivers a powerful, employee-first experience that creates happier and more productive teams. Trusted by more than 200,000 workplaces worldwide, When I Work puts scheduling and collaboration at the center of workplace operations and brings empathy, agility, and consumer simplicity to the small business workplace.
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