EMPLOYEE EXPERIENCE

LumApps to Expand its Employee Experience Platform with Acquisition of HeyAxel

LumApps | February 04, 2022

LumApps, a leading Employee Experience Platform, announced that it has signed an agreement to acquire HeyAxel, a powerful no-code HR automation and employee onboarding solution. The acquisition builds upon LumApps' continued growth and promises to accelerate the delivery of LumApps' unique vision: an entirely personalized experience for each employee.

The HeyAxel solution will be fully integrated with LumApps' Employee Experience Platform. The integration of the two products and teams will accelerate LumApps' employee journeys roadmap with an additional team of experts plus an adaptable, omnichannel orchestration engine, broadcast capabilities, quizzes, surveys, and HeyAxel's out-of-the-box journey builder.

"The acquisition of HeyAxel allows us to take an innovative step forward in our product development by adding an easy-to-use journey engine that makes it simple to create personalized, smart, and integrated journeys. Our customers will be able to deliver tailored information and insights to their employees at every stage of their tenure to improve engagement and promote positive experiences,"

- Sébastien Ricard, CEO at LumApps.

An Employee Journey is an orchestrated set of communications, information, and activities that are designed to inspire action, promote engagement and maximize the Employee Experience at a certain point in the employee lifecycle. Personalized communications throughout the employee lifecycle can have a significant positive impact on engagement, motivation, and long-term success in the workplace.

With HeyAxel's no-code tooling, LumApps will develop additional prebuilt journeys making it simple for enterprises to tailor their journeys at each step of the entire employee lifecycle. LumApps customers will also be able to quickly and easily develop their own employee journeys to fit the unique needs of their employees and organizations.

"HeyAxel's no-code platform enables HR managers to easily create specific journeys like onboarding and career milestones, Joining LumApps will enable us to create additional components for all the various stages throughout an individual's tenure. This merger signifies the clear convergence in our vision of putting employees at center stage and ensuring cutting-edge and best-in-class journeys in an employee experience platform."

- Arnaud Weiss, CEO and Co-founder at HeyAxel.

"HeyAxel provides great value by improving the onboarding journey for our new employees and streamlining work automation. LumApps has been positioned as a leader in its industry by well-known analysts, powering internal communications for many large, global enterprises throughout the world. We are convinced LumApps and HeyAxel together will strengthen the digital employee experience by providing a personalized and holistic solution."

- Laura Nepert, Head of Recruiting at Renault Digital.

About LumApps
LumApps is a leading Employee Experience Platform first launched in 2015 to unify the modern workforce through better communication, engagement, and instant access to information. Integrated with Google Workspace and Microsoft 365, LumApps intelligently connects people, information, and business applications to empower employees and enhance productivity. The product tailors each experience to the unique needs of the employee, from executives and managers to frontline workers. LumApps is a true SaaS platform designed to scale to the needs of today's largest enterprises and is easily accessible across any device or language. With over 250 people in 7 offices located on three continents, LumApps serves prominent companies like Veolia, Airbus, Valeo, Air Liquide, The Economist and Electronic Arts, supporting more than 4 million users worldwide. To fuel its continued rapid growth and enhance the capabilities of its platform, LumApps has raised $70M in a Series C round in 2020.

Spotlight

Why is employee retention so difficult? Well, times have changed. Gone are the days when companies held complete control and employees would remain with the same company for their entire career.


Other News
HR STRATEGY,EMPLOYEE BENEFITS

UKG Announces 2022 Innovation Award Winners at UKG Aspire

UKG | November 25, 2022

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced winners of the UKG Aspire 2022 Innovation Awards, which celebrate customers using UKG people technology in innovative ways to solve complex problems, create empowering workplaces, and drive exceptional business outcomes. The Innovation Awards are a longstanding UKG tradition that recognizes the achievements of customers going above and beyond to create meaningful and connected experiences for their people, including past winners BJ’s Wholesale Club, Clif Bar and Company, City of Oklahoma City, FIRST Premier Bank and Premier Bankcard, and Trexon. “Customers are at the heart of everything we do. They are the driving force behind our ‘Partner for Life’ promise, as well as our commitment to constant innovation, This year’s award winners represent the incredible successes of our customers worldwide, across our solutions. We celebrate their accomplishments and applaud their innovative spirit.” -Bob Hughes, chief customer and strategy officer at UKG This year’s UKG Aspire Innovation Awards winners include: TravelBrands and Coast Mental Health in the Product Suite category, for their innovative use of the UKG suite of human capital management and workforce management solutions. One of the largest travel companies in Canada, TravelBrands is leveraging UKG to scale its continued growth. Since rolling out its full-suite solution, the company has experienced a 10% decrease in employee turnover, a 50% decrease in time spent creating financial reports, and a total first-year savings of $150,000. Meanwhile, Coast Mental Health, a provider of housing, support, and services to people in Canada with mental health challenges, is using UKG to manage its complex union workforce. Managers no longer have to spend hours calculating premiums related to collective agreements, and its finance center doesn’t have to allocate cost centers and percentages. Bethpage Federal Credit Union and Hamadeh Educational Services, for their successes in HR Transformation. With UKG Pro, managers at Bethpage have a more active role in the recruitment process. The company has automated offer letters and transfer forms, and eliminated spreadsheets previously used for compensation planning. With UKG Ready, Hamadeh has moved from paper to a fully electronic system, dramatically cutting its carbon footprint and saving several hours each week that had been spent on filing, scanning, copying, and shredding. Co-Operators, for ROI achieved through its use of Pro. The Canadian-owned insurance co-operative is leveraging data and insights from its UKG solution to create dozens of easily accessible dashboards and reports, saving more than $300,000 in productivity improvements and system savings. Greenville County Schools, TTCU Federal Credit Union, and Community Healthcare System, for their innovative use of UKG Life-work Technology, in the Innovation Evangelist category. With UKG Wallet, all 11,000 employees at Greenville County Schools have early access to their earned wages as well as payroll cards, discounts, and financial wellness tools, providing an additional measure of financial stability. Community Healthcare System is using UKG Dimensions employee self-scheduling, which allows workers to select their preferred shifts — leading to greater autonomy, satisfaction, and overall engagement. And with UKG HR Service Delivery, authorized employees of TTCU Federal Credit Union can access documents from anywhere, dozens of manual tasks have been moved to a digital workflow, and the organization’s service desk is administering more than a dozen types of actions and requests. The results we’ve experienced with our full-suite UKG solution, in just one year, are simply remarkable, Not only have we gained significant efficiencies, but we’re also providing a more empowering and engaging experience for our employees in support of the important, people-centric mission we share with UKG,said Diana Valler, chief human resources officer at TravelBrands. Championing great workplaces and helping to create purposeful work through the use of innovative technology are central to who we are, Our purpose is to create meaningful experiences for organizations and their people, and we are proud of, and humbled by, the outstanding results UKG technology delivers every day to our award winners and all our customers across the globe,said Chris Todd, CEO at UKG. About UKG At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.

Read More

EMPLOYEE EXPERIENCE

Employee Mental Health in an Uncertain World: Shifting From a State of Crisis to a Culture of Mental Wellness

Modern Health | September 08, 2022

Modern Health, a leading workplace mental health platform supporting enterprises globally, today published a wide-ranging study of executives, HR decision makers, managers and employees to examine the state of employee mental health in the workplace. The research, commissioned by Modern Health and conducted by Forrester Consulting for the second year in a row, set out to uncover how employers are responding to employees' dramatically increasing needs for mental health support after several years of an unrelenting global pandemic, political and social unrest, economic uncertainty, and much more. The survey of 1,700+ employees, including managers, non-manager employees, C-level executives, and HR leaders, found that employees and employers both recognize that mental health benefits are an integral part of a healthy, productive workplace culture, but have widely differing perceptions of if and how the current standard of benefits is meeting employee needs. While 84% of employers plan to increase or enhance employee mental health benefits in the next year, there is still a significant gap in how employees perceive their employer's commitment to mental health and wellness. Seventy-four percent of employees report wanting their employer to care about their mental health, but only half (53%) feel that they actually do. "The past few years have left many of us feeling burnt out, exhausted, and stressed, so it's not surprising that the topic of mental health has been forced into the spotlight. We're seeing a bigger need for support as more people speak out about their mental health challenges but despite this progress, people around the world are still struggling to access care that meets their needs, We are at a critical inflection point where organizations need to shift from the mindset of providing mental health support as a crisis response to it being an integrated and strategic part of the employee experience. Done right, the end result means both the companies and the human beings who make them run are more connected and engaged." -Alyson Watson, founder and CEO at Modern Health Shift from Crisis to Culture: Closing the Gap Employers are recognizing the stress that their workforces are currently under with three out of four employers (75%) recognizing that the current state of the U.S. economy is causing employee anxiety. However, only 45% have already taken steps to address this anxiety. As companies and their employees adapt and evolve toward the future of work, long-term success requires both an investment in mental health and a workforce equipped, encouraged, and willing to prioritize it. This happens when companies move from viewing mental health as a crisis response to a permanent, values-based commitment to employee well-being. The first step is closing the gap between employer and employee perception. According to our research, 85% of employers feel they actively listen to the needs of employees, but only 51% of employees agree. Similarly, only 46% of employees believe their company invests enough in the mental health of employees, while a significant 81% of employers believe they invest enough. Additionally, while around two in three employees report feeling connected, supported, and seen at work, when employers were asked the same question, they significantly overstated how their employees feel by at least 20% on every metric. For example, only 59% of employees reported feeling seen by their company and colleagues for their unique contributions to work, while 85% of employers said their employees felt seen. The Need to Clear a Path In order to create a workforce that is creative, adaptive, and resilient, the report advises that business leaders need to create a path that allows employees to use their mental health benefits without fear of reprisal or negative stigma. For employee behavior to scale across the organization, that behavior needs to be messaged, modeled, enabled, and permitted repeatedly to employees. One troublesome finding is that only 51% of employees feel safe in their role if their mental health status were to be revealed. Compared to the 2021 study, employees are even more desperate for a culture that embraces mental health acceptance and support. A year ago, employees were asking for more mental health support in the workplace. Today, their desire goes beyond simply implementing benefits—they want to feel empowered and encouraged to utilize these tools and want their leaders to acknowledge and reduce barriers to access. Last year, 64% of employees felt they had workday flexibility to care for mental health needs, while only 54% feel that way today. And more than two thirds (68%) of employees felt like their work culture was a safe place to discuss mental health and ask for support in 2021, but only 51% agree today. These trends are moving in the wrong direction. According to our findings, a full 77% of employers say they will provide mental health support to their employees, but they think it's up to the employee to use their benefits and managers shouldn't be expected to encourage them. Leadership modeling is also a critical component to employees feeling comfortable using mental health benefits to their fullest. According to the survey, the vast majority of leaders (80%) feel like they are expressing their own vulnerability when it comes to mental health, but employees do not see, hear, or feel that vulnerability coming through, since only 30% of employees agree. At the same time, 74% of employers think employees are uncomfortable hearing about their colleagues' mental health, but only 31% of employees said it actually makes them uncomfortable. Now is Not the Time to Lose The High Performers In an increasingly uncertain economic environment, companies can't afford to lose their high performing employees. Making up a third of the global workforce, high performers can be described as highly engaged, deeply committed and able to do their job consistently well. When examining the high performers in the study, it found that they are working more hours and are even more productive than last year, but are also burnt out. Despite a reported high enthusiasm for their jobs (76%), more than half (53%) of these high performers report feeling burned out in their roles. The good news is that employees reported again this year they would be more likely to stay at a company that provides high-quality resources for them to care for their mental health. The Cost of Doing Nothing While part of the case for mental health benefits is a positive return on the company bottom line, 72% of employers fear that focusing on mental health could have a reverse ROI with employees working fewer hours in order to care for their mental health and being less available. The research shares that the cost of supporting employees' mental health is a fraction of the cost that a company will bear over the long run if its workforce doesn't have the appropriate mental, physical, and emotional resources to excel at work. The benefits of a whole, complete, and "well" workforce reach far beyond incremental productivity improvements. In fact, the impacts can be felt across talent acquisition and retention, belonging, performance, engagement, profitability, and long-term growth. Methodology In this study, Forrester conducted an online survey of 1,207 employees and managers ("employees") and 519 HR leaders and C-level executives ("employers") at organizations in the United States to evaluate the current state of mental health among employers and employees. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in June 2022 and was completed in July 2022. About Modern Health Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists, all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all. Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.

Read More

HR STRATEGY

Businessolver acquires Workterra to grow benefits technology footprint

Workterra and Businessolver | October 12, 2022

Businessolver®, the market leader in SaaS-based benefits technology and services, announced it has acquired Workterra, a fully configurable, easy-to-use benefits administration and enrollment platform. Workterra provides its diverse customer base with an intuitive, easy-to-use, cloud-based application which alleviates the complexities associated with benefits administration and compliance. With Workterra's flexible approach, their technology provides automated integration to carrier and payroll systems, creating a single-key, paperless approach for customers. This is combined with a proven team whose industry expertise and commitment to delivery produce superior customer service. "From day one, our mission with Businessolver has been to grow our business and delight our clients, and we are excited to extend that mission to Workterra and its customer base, With this acquisition, we are committed to delivering industry-leading innovation and benefits expertise to the service and product delivery for Workterra, bringing a renewed growth path to the technology and the people who support it. Additionally, we are excited for what will be accomplished by bringing together two organizations with a commitment to driving a thoughtful and empathetic culture in all we do." -Jon Shanahan, Businessolver CEO and President Joining forces with a market leader in benefits technology and services brings us full circle, back to our benefits roots, We are confident that Businessolver's investment in innovative technologies and dedication to customer service will lead to greater opportunities for our Workterra employees and customers, allowing us to grow our footprint with the HR and benefits space,said Ben Yomtoob, President of Workterra. Financial terms of the transaction were not disclosed. Citizens M&A Advisory and PJT Partners served as financial advisors and Sidley Austin LLP as legal advisor to CareerBuilder. Simpson Thacher & Bartlett LLP served as legal advisors to Businessolver. About Workterra Workterra is a fully configurable, easy-to-use benefits administration and enrollment platform built to simplify the growing complexity of benefits for HR and employees. Leading employers, brokers and carriers choose Workterra for its unmatched flexibility, robust reporting capabilities, and intuitive user experience as well as the personal service and support provided by dedicated benefits experts. Workterra's industry-leading technology, together with a comprehensive suite of administrative services, help clients deliver a personalized enrollment experience, reduce administrative burden and streamline data exchanges with the utmost accuracy and security. About Businessolver Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Read More

WORKFORCE MANAGEMENT

UKG Expands Collaboration with Microsoft to Create Better Technology Experiences at Work

UKG | November 10, 2022

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced it will embed UKG solutions into popular systems of engagement and communication, beginning with Microsoft Teams. This initiative will help reduce the disruptions people regularly experience at work switching between multiple business applications and instead allow them to focus on completing important actions in the moment in the solution they prefer, like Teams. Capitalizing on the highly extensible UKG FleX technology platform, UKG collaborated with Microsoft to develop a single, seamless interface for UKG Dimensions and Shifts, the schedule management application within Teams. Organizations can empower their people to view and accept open shifts, request time off, punch in and out, and complete other workforce management tasks directly from Teams — without ever switching to Dimensions. “Our collaboration with Microsoft is a powerful example of how the world’s leading technology providers are coming together to transform the workplace IT experience in service of people so that everyone can instead focus on more meaningful and purposeful aspects of their role, Our vision to embed UKG into leading systems of engagement will eliminate the need to learn and navigate multiple applications and allow people to achieve more in the flow of work. We are committed to creating the new standard for interoperability in the HCM industry.” -Hugo Sarrazin, chief product and technology officer at UKG The UKG Dimensions integration with the Shifts app in Microsoft Teams helps the workforce simplify scheduling and time management, all on one single, secure pane of glass, With over two billion frontline workers globally, we have a unique opportunity to provide digital solutions to address the needs of this workforce who has been traditionally underserved,said Nicole Herskowitz, vice president of Microsoft Teams and Platform. UKG has a long history of collaborating with Microsoft to help people get more done at work. The two organizations first partnered in 2018 to explore opportunities to help people get faster access to answers through a workforce management chatbot. In 2021, the collaboration expanded to feature a UKG Pro chatbot for Teams, as well as the ability to surface critical updates from Dimensions and Pro to Microsoft’s employee experience platform, Viva. Other projects together have focused on integrating Azure Active Directory (Azure AD) for security and simplifying business insights with Microsoft Dynamics 365. We foresee a future of HR technology where people are able to focus on what they need to achieve and how to make the biggest impact instead of which business application they need to use to complete frequent and routine tasks, By removing this friction from the workplace experience, we’ll help our tens of thousands of customers continue to positively transform work for their people every, single day,said Chris Todd, CEO at UKG. About UKG At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.

Read More

Spotlight

Why is employee retention so difficult? Well, times have changed. Gone are the days when companies held complete control and employees would remain with the same company for their entire career.

Resources