HR Practice

Making Background Checks Easy for Small Business with Certn Lime

Certn, a British Columbia-based leader in background screening solutions, today announced the general availability of Certn Lime, an effortless self-service background check offering for small and medium-sized businesses (SMBs). Certn Lime is available in Canada and the U.S. in a pay-as-you-go format.

SMBs comprise over 98% of businesses in North America alone, according to data from the U.S. Small Business Administration and ISED Canada. For small businesses, it can be tempting to skip background checks to save money or time, but this can have detrimental impacts. Background checks can also help ensure the quality of your hires and improve employee retention.

Certn Lime was created for companies that need fewer than 50 background checks per year. Companies pay for only the checks they need, without a monthly or recurring fee. Lime is a self-service offering, which makes background checks and identity verification accessible to small businesses. By using Lime to check the background of potential hires, employers can reap benefits including:

Foiling identity theft: Companies can minimize the risk of fraud by confidently verifying that a new hire is who they say they are.
Fast, easy screenings: The trend of the "Great Resignation" and the call for better wages mean that this is a candidate's market. Companies don't want to lose out on hiring an excellent candidate because the background screening took a long time or was difficult to navigate. Lime offers an easy process via mobile device for candidates to verify their identity.
Self-service: Businesses have full control over their screening needs, deciding which checks to purchase for the specific job roles at hand, sending out emails and getting notified of their check status.
Rory Capern, chief revenue officer, Certn, said: "Background screenings are an essential element in ensuring trust in the hiring process. Certn Lime makes the entire process accessible for small and mid-sized businesses and their candidates. Our reports are easy to read, and the self-service aspect is easy to navigate. Customers get results fast instead of waiting days and weeks so they can quickly get the talent they need to move their business forward."

Amrit Sidhu, operations coordinator, Logixx Security, said: "With Certn Lime, the process for setting up a background check for a prospective employee is very quick, reducing unnecessary stress for managers. Certn guides you through the process while keeping the candidate engaged, and provides regular updates as well as easily accessible online records. All that's needed is an email address of the employee. Certn takes care of the rest."

About Certn
Certn delivers fast, friendly and comprehensive background screening that helps businesses make fact-based hiring decisions, lowers hiring costs and improves the user experience for applicants and recruiters. Used by enterprise, mid-market and small business leaders looking to hire the right candidates, Certn modernizes the background check process and builds a foundation of trust. Certn's human risk intelligence solution uses AI and machine learning to streamline the candidate screening process, reduce costs and boost total time to value (TTV) for HR and operations leaders around the globe.

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Workforce Management

Alight and CirrusMD team up to deliver physician-led virtual primary care on Alight Worklife®

Alight Solutions | January 09, 2024

Alight, Inc. a leading cloud-based human capital and technology services provider, and CirrusMD, a physician-first provider of on-demand virtual care, today announced a strategic agreement to offer a chat-enabled, physician-led, virtual care solution. The partnership is aimed at breaking down barriers to virtual care by providing employees with access to expert physicians across a wide range of health care needs on the Alight Worklife platform. “The Alight Worklife platform serves as employees’ comprehensive connection point to their health, wealth, payroll and leaves benefits, which helps employers cut complexities, costs and engage individuals in the moments that matter most,” said Bipin Mistry, chief medical officer at Alight. “The partnership with CirrusMD helps take employee engagement one step further by making physician-led virtual care easily accessible to employees and bridges the gap between virtual clinical care delivery and employer-sponsored benefits navigation.” Helping employees arrive at the most appropriate care Employees on the Alight Worklife platform can engage directly with CirrusMD or be prompted to engage after completing Alight’s AI-powered Symptom Checker online experience to better understand their healthcare needs and guide them to care options, including virtual care provided by CirrusMD. With Single Sign-On (SSO) for fast connections to care within 60 seconds, Alight Worklife enhances the participant experience. CirrusMD’s Physician-first Care & Guidance approach to virtual primary care provides members with always-on, instant access to a doctor via chat-first modality. CirrusMD’s multidisciplinary clinical team conducts encounters on a proprietary clinical intelligence engine that provides real-time insights to physicians based on data from millions of patient-physician interactions. Once employees connect with physicians, CirrusMD offers a seamless, efficient and patient-centric virtual care experience by Connecting patients to physicians in less than a minute, 24 hours per day, 365 days per year, Delivering advanced primary care that includes behavioral health, women’s health, acute care, chronic condition management and more, Physician-led seven-day experiences, interactions that allow time for in-depth diagnosis and treatment, reducing the high costs associated with multiple follow-ups, Text-based chat with options for video, voice and images when needed, Immediate referrals to employer benefits and in-network resources, And real-time Spanish language translation to help overcome potential language barriers. Optimizing the integration of healthcare benefits and clinical workflows The strategic partnership enables employers to select CirrusMD as part of their Alight Healthcare Navigation offering within the Alight Worklife platform. As well, CirrusMD providers benefit from access to Alight’s Symptom Checker results and can reference benefit programs available to the participant which can serve to facilitate patient follow-ups with both CirrusMD care teams and Alight Health Pros for a comprehensive healthcare journey support. This combined solution provides ongoing navigation to appropriate referrals and resources. For example, Alight's support for individuals with Behavioral Health conditions aligns seamlessly with CirrusMD, offering quick access to virtual Behavioral Health support when needed. Employees can be directed to other types of care options such as virtual physical therapy, through referrals made directly from CirrusMD or Alight. “At CirrusMD we are reimagining the point of care to provide the time and information needed to support a productive dialog between patient and physician, giving both the time and information they need for exceptional care experiences,” said Jamie Hall, president and CEO of CirrusMD. “This strategic agreement represents an important milestone in advancing virtual primary care, combining the strengths of Alight Solutions and CirrusMD to transform the healthcare experience for individuals and employers alike.” CirrusMD boasts an 83% issue resolution rate and an 93% overall patient satisfaction rate, and serves notable customers including health plans, large employers and the U.S. Department of Veterans Affairs. About Alight Solutions Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. About CirrusMD CirrusMD delivers Physician-first Care & Guidance, a smart care model founded in the tenets of Advanced Primary Care. It brings together activated members with trusted physicians, relevant resources, and smart technology to change healthcare as we know it. CirrusMD improves speed to care, removes barriers to physicians, brings patient data into the care encounter, and promotes transparency at the point of referral. We believe that when you provide immediate, affordable care at scale you can drive the change needed to improve health and lower cost across an entire population.

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HR Strategy

HireRight Receives Non-Binding Acquisition Proposal from General Atlantic and Stone Point Capital

HireRight | December 12, 2023

HireRight Holdings Corporation a leading provider of global background screening services and workforce solutions, announced that it has received a non-binding proposal from General Atlantic, L.P. (“General Atlantic”) and Stone Point Capital LLC (“Stone Point”), and their respective affiliated funds (collectively, the “Sponsors”), to acquire all of the Company’s outstanding shares of common stock that are not already owned by the Sponsors for $12.75 in cash per share. The board of directors of the Company previously formed a special committee of independent directors (the “Special Committee”) to evaluate and consider any potential or actual transaction proposal from the Sponsors and any other alternative proposals or other strategic alternatives that may be available to the Company. There can be no assurance that any definitive agreement will result from the proposal submitted by the Sponsors or that any transaction will be consummated. The Company and the Special Committee do not intend to comment further about this proposal unless and until they deem further disclosure is appropriate. A copy of the Sponsors’ proposal letter is available as an exhibit to General Atlantic and Stone Point’s statements of beneficial ownership on Schedule 13D/A as publicly filed on Friday, December 8, 2023, with the United States Securities and Exchange Commission. About HireRight HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 37,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2022, we screened over 24 million job applicants, employees and contractors for our customers and processed over 107 million screens.

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Workforce Management

Auto Group Creates Culture of Trust and Belonging with UKG

UKG | January 04, 2024

UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people, announced that Heartland Motor Company, the family-owned parent company for a group of auto dealerships and car washes, is transforming its workplace culture to create a great place to work by building a foundation of trust and belonging with the help of the AI-powered UKG Pro suite. With a mission to create remarkable experiences for its people and the communities it serves, Heartland Motor Company partnered with UKG to empower frontline staff through innovative technology that gives employees a voice to communicate and collaborate with each other and leadership. “I’ve never experienced an HCM solution with as much engagement power as UKG,” said Tina Barte, vice president of HR for Heartland Motor Company. “UKG has generated amazing outcomes for our people with technology that allows us to meet them where they are by soliciting feedback — and then taking action on that feedback — to elevate our culture and build trust as well as a deepened sense of belonging.” Since going live on Pro, Heartland has received positive feedback from employees through regular surveys powered by modern AI and natural language processing (NLP) technology that help the auto dealer understand what is working and where there are opportunities to create an even better experience, no matter where employees are located. “We consistently receive glowing feedback on our onboarding process, driven by our UKG suite, and how the automation of previously manual tasks shows respect for our employees’ time,” said Barte. “We can also automatically schedule performance reviews in UKG and deliver meaningful manager feedback, which has been a big driver of employee engagement. Additionally, we’ve used the responses from exit surveys to raise our wage scales and change our vacation policy and benefits so we’re better supporting our people.” To further engage employees, in line with its great place to work mission, Heartland recently upgraded to UKG AI-powered workforce management, which gives employees access to mobile-first technology that provides greater flexibility and work-life balance. “Our employees love the ability to clock in and out of shifts with their phones, which is something we didn’t have with our prior solution,” said Barte. “For our HR team, UKG makes leave tracking easy for FMLA and other types of leave.” Barte noted that Pro makes work easier for all by empowering employees in every role to focus on meaningful work for themselves and the business, which has led to an overall increase in retention and engagement. “With UKG HR service delivery, we know we are processing every employee inquiry, and with document management, we have created a centralized electronic system that administrators and employees both find easy to use,” said Barte. “UKG has done a phenomenal job launching products that make life easier for everyone and allow us to communicate clearly with employees in support of our great workplace culture.” “Great workplaces like Heartland Motor Company prove that innovative HR technology increases productivity, lowers turnover, and grows the bottom line,” said Hugo Sarrazin, chief product and technology officer at UKG. “Most importantly, the power of AI, coupled with a deep focus on creating a workplace where all people feel heard, valued, and a sense of belonging, leads to incredible people and business outcomes.” About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 customers across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people.

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Workforce Management

These Top Nine Human Capital Management Software Providers Will Streamline HR Initiatives This Year, SoftwareReviews Users Say

SoftwareReviews | December 11, 2023

SoftwareReviews, a division of Info-Tech Research Group and a leading source for insights on the software provider landscape, has revealed its new 2023 Human Capital Management (HCM) Data Quadrant Report, highlighting the top nine HCM solutions in the enterprise and midmarket spaces for the year. Adopting HCM software is essential for organizations, particularly as they focus more on attracting, keeping, and engaging their workforce. This software consolidates key HR functions such as storing employee information, managing payroll, recruiting, administering benefits, and more. By using HCM software, organizations can manage their employees more effectively, optimize HR service access, encourage learning and development, and improve employee engagement to develop a workforce that is both productive and content. "The case for investment in HCM technology has never been stronger, but the market has also never been more complex to navigate. New vendors with exciting new technology are entering the market, and established players are consolidating, creating a constantly evolving landscape," says Lisa Highfield, principal research director at Info-Tech Research Group and McLean & Company. "As such, it's more important than ever for software buyers to carefully and thoroughly explore the HCM landscape to find the vendor and technology that best fits their strategic priorities." To assist organizational leaders in deciding which HCM system aligns best with their strategies for retaining talent and fulfilling business requirements, SoftwareReviews has pinpointed the leading providers in the human capital management category. The top providers are ranked based on insights from verified survey data collected from 2,235 end-user reviews and high scores on SoftwareReviews' Data Quadrant. The 2023 Enterprise Human Capital Management Software Gold Medalists are as follows Workday HCM, 8.5 CS, ranked high for employee record. UKG Pro, 8.5 CS, ranked high for availability and quality of training. Ceridian Dayforce, 8.4 CS, ranked high for payroll administration. The 2023 Midmarket Human Capital Management Software Gold Medalists are as follows Rippling, 9.1 CS, ranked high for usability and intuitiveness. Gusto, 9.1 CS, ranked high for business value creation. BambooHR, 8.9 CS, ranked high for ease of implementation. isolved People Cloud, 8.4 CS, ranked high for employee record. Humi, 8.3 CS, ranked high for vendor support. Zenefits, 8.2 CS, ranked high for the quality of features. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. About SoftwareReviews SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

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