RECRUITMENT & RETENTION
hireEZ | June 16, 2022
hireEZ, the leading AI-powered outbound recruiting platform, today announced the launch of its Business Tier product offering for small to medium-size companies.
As growing startups and small companies contend with a tight labor market, hireEZ is expanding its recruiting platform to help non-enterprise organizations make finding and hiring talent easier. With the new Business Tier product suite, smaller recruiting teams will have access to the hireEZ platform to streamline hiring workflows end to end, from the intake process to engaging with prospective talent.
"Small companies are often more nimble than their larger competitors, but they also face higher rates of churn and have fewer resources at their disposal. Our goal with Business Tier is to make the most advanced recruiting tools available to those non-enterprise teams, so they can remain competitive,"
- Steven Jiang, CEO and co-founder at hireEZ.
With Business Tier, hiring teams can create projects to start the intake process, add access to all stakeholders, outline job requirements and set goals for recruiting processes, and specify salary ranges. hireEZ also gives users the ability to parse job descriptions to align sourcing keywords with recruiters' searches, based on desired criteria such as skills, degrees, education, and experience.
The new Business Tier provides high-growth organizations with access to the hireEZ platform, including:
EZ Sourcing — AI-powered sourcing from the largest available talent pool, with over 800 million candidates
EZ Engagement — Communication and nurture tools such as email templates, sequences, and tracking data to scale candidate outreach
EZ Collaboration — A user-friendly portal to help hiring teams align on needs and goals, share projects, review candidates, and provide feedback
About hireEZ
hireEZ (formerly Hiretual) is the #1 AI-powered outbound recruiting platform with access to over 800 million candidates from 45+ open web platforms, market insights to build strategic recruiting campaigns, and candidate engagement capabilities to make outbound recruiting easy. With hireEZ, you can execute a strategically scalable approach to build your workforce of the future.
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TALENT ACQUISITION
Alorica | July 08, 2022
Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, today announced it has hired highly-experienced recruiting and human resources (HR) executive Asma Sultana as the company’s Vice President of Corporate Talent Acquisition. In this newly-created role, Sultana is responsible for developing and implementing Alorica’s global strategy of hiring world-class associates for corporate business functions including its Digital Business Center (DBC) based in Bengaluru, India. The DBC is Alorica’s innovation lab dedicated to designing and deploying the CX provider’s newest digital products and service capabilities. Additionally, Bengaluru and Mohali are growing markets where Alorica continues to expand its operations with more than 2,460 local employees. Sultana, who also lives in Bengaluru, reports directly to Colleen Beers, Chief Administrative Officer.
Sultana brings a diverse recruiting perspective and a track record of success in transforming global recruiting teams for multinational corporations. With more than 20 years of HR management experience including a specialized focus on building people-focused, performance-based programs, Sultana has a deep understanding of today’s global workforces and the corporate values that resonate with employees. She most recently served as Senior Vice President for Leadership Hiring at Accenture Operations. Prior to this role, she played several key roles as HR Business Partner, Talent Strategist and Industry Group HR lead for Accenture’s Technology Division, supporting India and other regions including North America, LATAM, EMEA and APAC. In addition, she has held HR positions at HP and LG. Sultana is a law graduate from Bangalore University Law College and has earned a Postgraduate Degree in Human Resources from XLRI Jamshedpur.
“As Alorica continues to grow and the extensive digital CX needs of our clients evolve, the timing was right to add a senior talent acquisition executive to our Employee Experience management team to oversee this critically-important human element of our business,” said Beers. “Alorica is committed to finding and retaining high-caliber professionals all around the world, so Asma’s proven leadership and culturally diverse experience will play a major role in our ability to draw in technically-skilled candidates around the globe who embrace Alorica’s mission. And that’s how we’ll continue to maintain our award-winning work environment, while exceeding client expectations.”
“Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana.
“Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “No company can be successful without investing in hiring and keeping the right people, and Alorica has thrived in this area through its people-first approach. I personally feel energized by, and connected to, Alorica’s vision of making lives better, and I look forward to leveraging my expertise to expand and enhance the company’s talent acquisition initiatives.”
Named a Leader in the 2022 Gartner Magic Quadrant for Customer Service BPO, Alorica has significant experience formulating and managing CX programs around the world. As Alorica grows its global footprint, Sultana will set the vision, strategy, and leadership for Alorica’s talent acquisition team dedicated to attracting and hiring the best employees for the company’s corporate and shared services functions. This includes developing and executing Alorica’s employer branding strategy to support key business functions, including IT, workforce planning, quality control, finance, training, and employee experience. Sultana will work closely with Alorica’s executive leadership team to create customized recruitment strategies and help orchestrate the entire hiring process from beginning to end.
About Alorica
Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. With a track record of creating long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 16 countries worldwide. To learn more, visit www.alorica.com.
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REMOTE WORKFORCE
DSG Consulting | June 17, 2022
DSG is excited to share that for the 4th year in a row it has been selected as one of the Top 20 Sales Training & Enablement Companies by Training Industry, Inc. As the leading research and information resource for corporate learning leaders, Training Industry prepares the report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies.
"This year's Sales Training and Enablement Top 20 companies provided quality training to their customers with a range of topics and the readiness to adapt to their needs, With virtual transitions and new tools for learning, these companies prepare their customers with the best offerings and innovations to help keep them up to date with new selling trends."
-Jessica Schue, market research analyst at Training Industry, Inc.
DSG is excited to be selected again as a Top 20 Sales Training & Enablement Company by Training Industry.
"It's an honor to be listed on the 2022 Top Training Companies™ list for Sales Training and Enablement Service Providers. Our modern approach to sales enablement starts with a video playbook that gives every seller the content, tools, and training to lead compelling sales conversations and influence the customer buying process at every stage."
-Tanner Mezel, DSG's VP of Sales & Marketing.
About DSG
Through video-based sales training playbooks, experiential learning, and continuous enablement, DSG helps B2B companies implement their growth initiatives and accelerate revenue growth. Sales playbooks are the foundation for on-demand training, live virtual training, classroom training, and manager-led coaching. DSG provides an integrated sales enablement approach including consulting, content development, training delivery, graphic design, and video production.
About Training Industry, Inc.
Training Industry is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry's courses, live events, articles, magazines, webinars, podcasts, research, and reports generate more than 10 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners.
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TALENT MANAGEMENT,EMPLOYEE BENEFITS
WorkFaith | August 03, 2022
WorkFaith announced WorkFaith Now, a new online learning platform for job seekers and employees. WorkFaith Now offers self-paced job readiness and career development courses at no cost to both individuals looking for work and staffing agencies who want to upskill their clients.
"WorkFaith Now is a transformative digital platform that gives 24/7 access to faith-based training and coaching opportunities. No longer is time or transportation a barrier for those who need immediate access to critical job resources, When you access WorkFaith Now, you can expect to receive essential job training skills that have helped thousands of individuals obtain employment over the years. WorkFaith is an industry leader in workforce development, and has a vetted process that caters to individuals looking for long-term employment."
-Nick Hardy, Chief Program Officer at WorkFaith
Features of WorkFaith Now include:
24/7 access from a smart device
Engaging on-demand content
No cost to the user
WorkFaith Now will be available starting August 1.
About WorkFaith:
WorkFaith is a organization that provides faith-based training and coaching for anyone who desires long-term employment. WorkFaith has helped thousands of people find work and achieve long-term success for over 16 years.
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