HR PRACTICE,HR STRATEGY
OneSource Virtual and Cognizant | November 03, 2022
Cognizant (NASDAQ: CTSH) has entered into an agreement to acquire the professional services and application management practices of OneSource Virtual, a Workday partner based in Dallas, Texas. Acquiring these practices will complement Cognizant's existing finance and HR advisory implementation services with Workday, expanding capabilities in consulting, deployment, and post-deployment support across North America and the United Kingdom.
"Adoption and migration to the cloud to manage workflows is only accelerating, and the Workday platform ecosystem continues to be embraced as a critical tool to provide finance, HR, and other functions greater resiliency and agility. Acquiring the professional services and application management practices from OneSource Virtual enables Cognizant to expand our client offerings and provide end-to-end support in the business transformation journey, We are pleased to be welcoming the talented professionals from OneSource Virtual who will join Cognizant in growing and expanding our Workday capabilities globally."
-Rob Vatter, Executive Vice President of Cognizant's Enterprise Platform Services
Cognizant will gain nearly 400 new employees upon closing of the acquisition, enhancing its expertise and number of professionals holding certifications in Workday implementation and support. Located throughout the United States, Canada, and the United Kingdom, these individuals will join Cognizant as part of its Collaborative Solutions team, the hub of Cognizant's Workday practice. Acquired by Cognizant in 2020, Collaborative Solutions is one of the longest-tenured Workday Services Partners.
We believe that our shared value of customer centricity makes Cognizant the ideal home for our professional services and application management services businesses while we concentrate on the Business Process as a Service (BPaaS) division going forward, We also believe customers will appreciate the way this sharpens the focus of the professional services, application management, and BPaaS teams and enables them to operate independently to speed up investment in new products and geographical expansion. In the end, what we are all about is providing growth and innovation for our customers, and we are confident that this will enhance our ability to do that more effectively,said Trey Campbell, Chief Executive Officer, OneSource Virtual.
We are excited about Cognizant's acquisition of OneSource Virtual's professional services and application management practices, We look forward to continue partnering to help our customers embark on their digital transformation journeys and equip leaders with the finance and people insights they need to respond to shifting business needs,said Sam Alkharrat, Chief Partner Officer, Workday.
The acquisition is anticipated to close by year-end 2022, subject to satisfaction of closing conditions. Financial details were not disclosed.
About OneSource Virtual
OneSource Virtual is a leading provider of Workday Services, Solutions, and Products. Founded in 2008 in Dallas, Texas, OSV operates in North America and Europe to deliver outcomes that boost productivity, improve compliance, and increase internal capacity for over 1,300 customers around the world. Since its founding, OSV has been awarded numerous accolades and has a 98% retention rate. OSV's leadership teams are composed of highly experienced professionals in their respective fields. Together they offer the expertise and deep knowledge of the global marketplace to deliver comprehensive solutions and services for HR and Finance and Accounting.
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.
EMPLOYEE EXPERIENCE, EMPLOYEE BENEFITS
HR for Health | November 02, 2022
HR for Health announced the launch of their first-ever free HR Hotline. The HR Hotline will be open to employers every Wednesday in November from 7 AM to 1 PM PT, as part of National HR Compliance Awareness Month.
This milestone is a notable move for HR for Health on its mission to help healthcare practices operate and grow while mitigating the legal jeopardy of HR noncompliance.
"The HR Hotline was created because we want to give something back to our community. Healthcare practice owners do not have the time, patients, or resources to keep up with constantly shifting labor regulations, I see the worst-case HR scenarios play out in our courtrooms every day, so for November, I'm excited that we are providing employers with an easy, no-strings-attached way to check in on their compliance - before they end up in the courtroom."
-Ali Oromchian, JD, LL.M., and Co-founder at HR for Health
This news comes in the wake of multiple recent initiatives and accomplishments at HR for Health, including:
The 7th Annual DSO Leadership Summit
Industry-Leading Employee Handbook Generator Software Feature
2022 Launch of our Free Resource Library with 100's of templates and webinars
Industry thought leader and COO of HR for Health, Ralf Tomandl, says, Many practice owners believe that HR compliance stops at payroll, but then find themselves in court or audited for breaking labor laws they had no idea existed." He continued to explain, "We plan on changing all that with our newest initiative, our HR Hotline.
About HR for Health:
HR for Health is the only all-in-one HR software solution dedicated to helping practices stay HR compliant year-round. HR for Health makes it easy to manage employees across multiple locations all the while boosting employee performance and avoiding lawsuits. With customizable employee handbooks, e-signature-ready documentation, a time clock, cloud-based storage, and more, practice owners can get back to managing what matters most: their patients!
HR ANALYTICS,HR STRATEGY
LumApps | December 15, 2022
LumApps, a leading employee experience platform, announced today it has acquired Vizir, an innovative no-code digital assistant technology ("predictive chatbots") that human resources, and information technology, communications departments can use to automate mundane tasks and improve employee access to knowledge, resources, and third-party applications at lower costs.
Vizir's no-code technology will integrate significant new capabilities into the LumApps platform. Powered by Natural Language Understanding (NLU), the advanced digital assistant simulates human dialog to make employee experiences more humanlike and personal. Vizir also brings micro-apps enabling the digital assistant to be used across various channels, such as Microsoft Teams, Slack, or Google Chat. Furthermore, Vizir's no-code tools and embedded libraries enable IT, HR, and other departments to intuitively set up their chatbot.
"This acquisition is indicative of our investment in the growth of conversational AI and our response to the increased demand for digital assistants. Vizir's next-generation technology will enhance our platform with effortless self-service across channels, strengthening our ability to reach employees where they are at, in a personalized, contextual way. We're thrilled to have Vizir join the LumApps family,"
- Sebastien Ricard, CEO at LumApps
Digital assistants are valuable technology that can be used to provide seamless access to key knowledge and other resources. The technology automates redundant activities, such as managing requests for IT support or answering common HR questions. For example, if we want an employee to complete benefits enrollment, a digital assistant can prompt the individual to select a health plan, provide immediate access to documents and information about the various plan options, and then can help employees to complete enrollment without leaving the digital assistant bot.
Intuitive digital assistants, also known as predictive chatbots, are quickly transforming the way HR, IT, and Communications teams work and have the potential to provide considerable value for organizations that implement them. This acquisition will give every LumApps customer a chance to integrate intelligent bot software into their employee experience platform to meet the needs of today's workforce. We're excited about the possibilities of bringing these two companies together, said Thomas Maitre, CEO and co-founder of Vizir.
The demand for digital assistants continues to grow as organizations look to streamline operations and free up time for their support teams to focus on more critical activities that help engage and retain employees. According to Forrester's Future of Work survey, 60% of employees prefer to use self-service for resetting passwords and for app provisioning. And analysts at Gartner predict that by 2023, 75 percent of HR inquiries will be initiated through conversational AI platforms.
This is the second acquisition LumApps made in 2022. Last February, the company bought HeyAxel and launched LumApps Journeys, which automates common moments in the employee lifecycle such as onboarding and career development. The Vizir acquisition will also combine the digital assistant with LumApps Journeys' omnichannel content delivery to help customers deliver the best employee experience possible.
Initially using Vizir's technology as an internal messaging system to absorb IT requests, we extended our use of the digital assistant to human resources. The on-demand IT support helps our employees solve software and hardware issues automatically, whereas HR bots accompany our employees along personalized learning paths. The chatbot has helped us avoid hundreds of additional support tickets and wasted resources. The combination of Vizir's digital assistant and our existing LumApps platform is a great way to get the best out of our internal tools and build a comprehensive employee experience at Imerys, Sébastien Levrot, IT Director Enabling Functions & Digital innovation at Imerys.
LumApps is a global employee experience platform, transforming how companies engage, enable, and empower their workforces. The cloud-native solution is architected to tailor each experience to the individual needs of every employee, wherever and whenever they connect. With the industry's first unified employee data layer to drive hyper-personalization, LumApps is the only solution to deliver truly customized interactions for a game-changing employee experience. Since 2015, LumApps has been helping some of the world's largest and most innovative companies, such as Palo Alto, Publicis Sapient, Electronic Arts, Airbus, and Just Eat, revolutionize how they communicate internally, engage every employee, and retain great talent.
HR ANALYTICS,WORKFORCE MANAGEMENT
Veritas Prime | December 12, 2022
Veritas Prime today announced that its OptimusHXM: Pay Portal is now available on SAP® Store, the online marketplace for SAP and partner offerings. OptimusHXM: Pay Portal is built on SAP Business Technology Platform (SAP BTP) using SAP Integration Suite and integrates with SAP® SuccessFactors® Employee Central and SAP® SuccessFactors® Employee Central Payroll, delivering terminated employees self-service access to their pay slips and year-end tax documents.
"Our application has served over 10,000 unique users since our first official deployment just a few short months ago, We're excited to offer our SAP-certified solution on SAP Store, just in time for year's end when employers are preparing to distribute W-2s to terminated employees by the January 31 deadline."
-Austin Gunter, Product Portfolio Manager at Veritas Prime
Once terminated, employees lose access to their pay slips and W-2/T-4 tax documents that were conveniently accessible in the SAP SuccessFactors employee profile. This SAP SuccessFactors extension solves this gap effortlessly by emailing the personal address on file once an employee becomes inactive. They click the link and instantly, their access is restored to these critical documents. The OptimusHXM: Pay Portal reduces Human Resources (HR) workload and costs by giving terminated employees self-service access to the online portal to download their pay slips and removes the burden from HR to ensure the documents are printed, stamped, mailed etc. It gives employees an off-boarding process due to the secure and simple login instructions that are sent directly to their personal email immediately after the termination becomes effective in SAP SuccessFactors Employee Central. Former employees inundating the HR Support with requests for these documents is a thing of the past.
Veritas Prime is a partner in the SAP® PartnerEdge® program. The SAP PartnerEdge program provides the enablement tools, benefits and support to facilitate building high-quality, disruptive applications focused on specific business needs - quickly and cost-effectively.
About Veritas Prime
Veritas Prime, based on its founding principle of "truth and excellence," is dedicated to providing clients the best service through a consultative approach. An SAP gold partner with SAP Recognized Expertise in SAP SuccessFactors solutions, Veritas Prime is a premier consulting firm specializing in Human Experience Management technology and specifically SAP SuccessFactors solutions. Veritas Prime supports organizations to transform their employee experience via best-in-class solutions, SAP SuccessFactors with a full hire-to-retire solution, including fully outsourced payroll services, time and attendance, and benefits solutions, while also supporting customers post-go-live through its unique tool.