RECRUITMENT & RETENTION

NFI’s Melissa Winkleman Promoted to Senior Vice President, Human Resources

NFI | January 04, 2022

Exela News
NFI, a leading supply chain provider headquartered in Camden, N.J., recently announced the promotion of Melissa (Kosmin) Winkelman, to Senior Vice President, Human Resources. In this role, Winkleman will contribute to the broadening of talent strategies to match NFI's growth.

“Our people are central to NFI’s overall strategy, and NFI continues to make it a priority to invest in attracting and retaining the best talent, Melissa has been a true partner in growing the HR function at NFI. She has been instrumental in aligning the HR Operations teams with the field teams, and has had a hand in implementing countless improvements to our programs and policies, Melissa has played a critical role in helping the HR team provide exemplary service, both locally and to the field”

- Nancy Stefanowicz, Executive Vice President and Chief Human Resource Officer at NFI.

Winkleman started at NFI in 2015 as the Vice President, Human Resource Operations and Compensation, and has helped to support all field-based startups, acquisitions, compensation, talent, and HR operational activities. Winkleman also serves as a Board Member of The Philadelphia Society of People & Strategy (PSPS), the premier senior-level human capital association for exchanging ideas, knowledge, and fellowship among the Greater Philadelphia Region's senior HR and business leaders.

Founded in 1932, NFI has more than 15,000 employees spanning 300 locations throughout North America across numerous areas including operations, engineering, sales, transportation, and IT. This past July, the company was recognized as one of the Largest Employers by the Philadelphia Business Journal. In addition, NFI was recognized by Ripplematch as a top workplace for Generation Z: The Next Gen 100 this month. This list identifies organizations that go above and beyond to craft a workplace that empowers their employees to thrive professionally and personally.

About NFI
NFI is a fully integrated North American supply chain solutions provider headquartered in Camden, N.J. Privately held by the Brown family since its inception in 1932, NFI generates more than $3 billion in annual revenue and employs over 15,000 associates. NFI owns facilities globally and operates more than 60 million square feet of warehouse and distribution space. Its dedicated fleet consists of over 4,600 tractors and 13,00 trailers operated by 3,900 company drivers and leveraging partnerships with 500 independent contractors. NFI has a significant drayage presence at nearly every major U.S. port, leveraging the services of an additional 1,500 independent contractors. The company’s business lines include dedicated transportation, distribution, ecommerce fulfillment, brokerage, transportation management, port drayage, intermodal, global logistics, and real estate.

Spotlight

Today’s employers face a daunting array of historic challenges as they speed into a digital economy that’s already transforming businesses and the traditional human resources (HR) functions that serve them. Our latest survey of 1,200 global HR executives exposes a clear gulf between action and inertia. HR change is inevitable; KPMG International’s new Future of HR global study reveals that HR leaders have conflicting attitudes and approaches to this change. Forward-looking HR leaders are confidently harnessing the resources and insights that will redefine the traditional HR model and its contribution to the enterprise.


Other News
EMPLOYEE EXPERIENCE,EMPLOYEE BENEFITS

Compt Benchmark Study Reveals Top Employee Perks for Open Enrollment

Compt | October 06, 2022

Compt, an employee perk stipend software company optimized for the modern, more-flexible workplace, released today its findings from its mid-year employee perks benchmarking study. The study pulls data from over 140,000 individual stipend purchases from January through July, 2022 and highlights a transformation in how companies support employees with an emphasis on wellbeing. These spending categories are top of mind for HR teams as they go into open enrollment and budget renewal discussions with a desire to continue improving the employee experience through personalization. The study supports evidence of higher utilization through personalized perk stipend programs over traditional, limited perk programs like HSA or FSA plans and vendor marketplaces or card-based models. Compared to last year, employers are paying more attention to lifestyle benefits as an inclusive business practice that also increases perk usage, raises employee engagement, and improves retention. There is a continued shift in how employees define health and wellness and other perk categories: In the first half of 2022, the “Health and Wellness” and “Food” perk categories represented over 40% of all claims and nearly one-third of perk dollars spent, but change is happening. “Health and Wellness” are no longer defined as simply gym memberships and receipts from health food stores; rather, there is a greater emphasis on mental health and wellbeing, for which employees expect support from employers. Employees' top spending categories reveal purchases to support home life: The “Family” category nearly doubled year over year and encompasses a wider variety of purchases like childcare, groceries, school costs (like tuition reimbursement), household supplies, and even rent. Inclusive benefits create a happier, healthier workplace: A review of the top 20 perk vendors in 2021 compared to 2022 revealed many employers are staying remote and supporting dispersed teams through a few key stipend categories like internet and phone reimbursement, as well as broadly defined health and wellness benefits. “Now more than ever HR teams are tasked with what feels impossible walking the line between competitive and frivolous benefits packages that satisfy both finance teams and the rest of the employee population, Our goal with this benchmarking study is to help HR professionals leverage data to design benefits that increase flexibility and engagement for the same dollar amount.” -Compt founder and CEO Amy Spurling Methodology: The data from the Compt 2022 Mid-Year Perks Study comes from a review of over 140,000 individual perk transactions that occurred between January 1st and July 31st, 2022. This data is pulled from real companies across a variety of industries, all of which have shifted to personalized perks. About Compt Compt is the number one employee stipends platform that gives people the freedom to choose the lifestyle perks that they really want. Founded by a former five-time CFO, two-time COO, Compt’s employee stipend and rewards software is fully customizable to a company's needs, IRS-compliant, and can support global teams. Compt is proud to be named the #1 HR Tech platform by SHRM’s Better Workplaces Challenge and a Built In Boston's 2022 Best Small Company to Work For. Compt is based in Boston, MA.

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EMPLOYEE ENGAGEMENT

Paychex Research Reveals Job Stability and Meaningful Work Are What Makes Employees Stay

Paychex | August 01, 2022

New research from Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services, explores the challenge of employee retention and the key drivers motivating employees when making choices about their career paths. With 4.3 million people quitting their jobs as recently as May 2022, the survey of more than 600 U.S. workers provides insight employers can use when developing strategies for increasing retention. The study—which was conducted in partnership with Future Workplace, an Executive Networks member company—revealed a gap between the employer perceptions and employee sentiments related to retention. When asked about factors (other than compensation and benefits) that contribute to their decisions to stay in with their company, 30% of respondents indicated that perceived job stability is their most important motivator and 60% ranked it in their top three. Feeling that the work was meaningful (45%) and having a passion for their field (33%) were the second- and third-most-popular answers, respectively. Reasons related to employers' brands (19%), corporate culture (19%), and products (13%) are the least important to employees, despite many companies' focus on these elements in their recruiting and retention efforts. "Research shows that almost half of employees say they do not want to change companies within the next 12 months, but that is never a guarantee that those employees will stick around long-term, The Great Resignation may be slowing, but that doesn't mean companies can take a passive approach. Rather, they should use this opportunity to offer programs, perks, and benefits that meet employees' diverse needs." -Alison Stevens, director of HR Services at Paychex. Generation Influences Why Employees Work at Their Companies While job stability and performing meaningful work ranked among the top two reasons respondents stayed at their companies, Baby Boomers (32%), Gen X (35%), and Millennials (31%) were significantly more likely to cite job stability as the most important reason than Gen Z (14%). Instead, Gen Z (18%) prioritizes meaningful work over job stability. In addition, Baby Boomers (41%) said that passion for their field and industry are among the most important reasons to work at their company. Gen X (30%) focused on close relationships with coworkers, and Millennials (39%) cited opportunities for career growth. Gen Z (27%) said company growth and success were especially important to them. Flexibility Reigns as Top Priority for Employee Retention When asked what would make employees more likely to stay in their roles, respondents noted a desire for more flexible scheduling. Over one-third (35%) of all respondents ranked flexibility in work hours and schedule as the number one reason they'd be more likely to stay at their organization long-term, and 70% ranked it among their top three. It was significantly more likely for Baby Boomers (46%) to say that flexibility would make them more likely to stay at their organizations long-term than Gen X (38%), Millennials (31%), and Gen Z (24%). Opportunities for career advancement, skills development, and internal job mobility, and increased commitment to work/life balance ranked second and third overall with 50% of employees putting each in their top three most-desired perks. A promise of better work/life balance was particularly compelling to financial services workers (29%) compared to those in leisure/hospitality (10%), manufacturing (11%), education/health services (14%), retail/trade/transportation/utilities (13%), and other professions (11%). Keeping Employees Long-Term Health insurance (64%) and retirement plans (62%) are the top two benefits shown to keep employees long-term. However, the research shows that the importance of mental health benefits is on the rise among younger generations. Gen Z (23%) is significantly more likely to say that mental health benefits would make them more likely to stay at their organization long-term than Millennials (14%), Gen X (5%), or Baby Boomers (3%). Financial wellness benefits (41%), such as tuition reimbursement, professional development stipends, student loan repayment, and child-care support, ranked third among benefits most important for employee retention. "Perhaps the most compelling takeaway from this study is the confluence of factors that affect employees' decisions to say with a company, Each employee presents a different intersection of the demographics outlined in the study, and the only way to really know what will keep them in their position for the long haul is to ask. Even so, employers rarely do it. We found that only 29% of employees have had what we call a 'stay interview.' These open conversations with employees can give HR staff insights into the unique values of their employee populations to increase retention, even in a difficult labor market." -Jeanne Meister, the founder of Future Workplace and executive vice president at Executive Networks. About the Research: The research findings are based on a survey conducted across the United States between May 4, 2022, and May 11, 2022. For this survey, 604 full and part-time employees at small to mid-size businesses (20-500 employees) were asked general questions to understand employees' thoughts around retention. The study targeted employees who are between the ages of 18 years to 75 years old. This is a survey in a series of research reports administered by Future Workplace that will focus on the employee point of view and pinpoint top concerns, priorities, and trends facing the modern workforce. About Paychex: Paychex, Inc. (Nasdaq:PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022 in the U.S. and Europe, and pays one out of every 12 American private sector employees.

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DIVERSITY AND INCLUSION

O’Reilly Awarded for “Best Diversity, Equity & Inclusion Strategy” by Brandon Hall Group

O’Reilly | September 07, 2022

O’Reilly, the premier source for insight-driven learning on technology and business, today announced that it has been awarded a silver medal for excellence in the “Best Diversity, Equity & Inclusion Strategy” category by Brandon Hall Group’s 2022 Human Capital Management Awards program. O’Reilly was recognized for its efforts to elevate the voices of minorities including women in the technology industry on its learning platform, increasing the number of diverse hires within its workforce, and providing historically marginalized communities with opportunities to build technological skills. To foster better representation in the technology industry, O’Reilly established a corporate goal to increase the number of experts on its platform who identify as members of an underrepresented community from 30% to 40% in 2021 a full 10 percentage points higher. Today, O’Reilly has achieved nearly 50% representation in its mix of instructors, authors, and speakers. Furthermore, 62% of its Superstream Series speakers in H1 came from diverse backgrounds. Furthering its broader set of goals to create opportunities inclusive of all genders, races, ethnicities, religious views, sexual orientations, ages, and abilities, O’Reilly also reignited its Diversity & Inclusion Scholarship Program. Originally created to grant deserving talent from marginalized communities admission to its in-person events, the closure of O’Reilly’s conference business led the company to rethink how it could provide underrepresented technical talent with access to its community of experts. In 2021, O’Reilly revamped its scholarship program to award 500 people from underrepresented groups free subscriptions to its online curriculum for one year, including access to unlimited live online training courses and live virtual events such as O’Reilly’s popular Superstream Series. These users just completed their yearlong memberships, during which they consumed more than 480,000 units of content across nearly 5,000 unique resources on the O’Reilly platform. “Part of the challenge of improving diversity across the industry is showing diverse groups that there is a place for them within the technology community, Instead of waiting for these skilled individuals to find us, we’ve created initiatives at O’Reilly that aim to seek out talent from these underrepresented groups and provide them with a platform which supports them in sharing their valuable technical expertise and developing the skills needed to break through barriers within the field. While we’ve worked hard to bring balanced representation to the industry, we recognize that there’s still much more to do and are continually raising our goals to increase diversity both within the platform and within our workforce.” -Laura Baldwin, president at O’Reilly Beyond developing initiatives to improve representation within its platform, O’Reilly also set aggressive hiring goals to build a more diverse organization. In 2021, O’Reilly aspired to bring in 40% of its new hires from underrepresented groups. The company surpassed this goal and achieved 51% representation from underrepresented communities, with women making up 44% of its workforce well above the U.S. tech industry average of 28.8%. In 2022, O’Reilly increased its hiring goals by 20%, targeting 43% of new hires to come from diverse backgrounds. So far this year, 72% of new hires identify as members of underrepresented groups. Excellence Award winners distinguish themselves through their growing understanding that all the functions of HCM are integrated and must work together to move businesses forward, It is a pleasure to see more organizations collaborating across functions and getting more sophisticated and accomplished at delivering measurable benefit through ground-breaking HCM practices. For example, it was inspiring to see how diversity, equity, and inclusion initiatives are increasingly embedded into people and business strategies and cultures. We saw more alignment between HCM and business objectives than ever before,said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the HCM Excellence Awards program. O’Reilly is actively hiring for a number of open positions, including roles within its customer success, data science, engineering, product management, marketing, and operations teams. About O’Reilly For over 40 years, O’Reilly has provided technology and business training, knowledge, and insight to help companies succeed. Our unique network of experts and innovators share their knowledge and expertise through the company’s SaaS-based training and learning platform. O’Reilly delivers highly topical and comprehensive technology and business learning solutions to millions of users across enterprise, consumer, and university channels. For more information, visit www.oreilly.com. About Brandon Hall Group Brandon Hall Group operates the largest and longest running awards program in Human Capital Management. As an independent HCM research and analyst firm they conduct studies in Learning and Development, Talent Management, Leadership Development, Diversity, Equity & Inclusion, Talent Acquisition and HR/Workforce Management. These benchmark studies help organizations by providing strategic insights for executives and practitioners responsible for growth and business results. Coupling the research studies with the best practice from the awards, Brandon Hall Group has helped more than 10,000 clients globally and more than 28 years of delivering world-class research and advisory. At the core of our offerings is a membership program that combines research, benchmarking and unlimited access to data and analysts. Membership enables executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. Brandon Hall Group has also launched professional certifications for business and human capital management professionals to upskill themselves and gain credentials for career advancement.

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HR PRACTICE,EMPLOYEE ENGAGEMENT

PlanSource Emerges into Employee Engagement Category with New Workplace Engagement Product

PlanSource | September 27, 2022

PlanSource, a leading provider of cloud-based benefits administration technology, has emerged into the employee engagement space with a new product called The Source, releasing on September 30, 2022. According to Gallup, disengaged employees can cost companies $450 – 550B in lost productivity. While benefits administration platforms help employees make benefit decisions and successfully enroll, there is a clear gap in engagement and utilization after the fact. Additionally, there are many other important company-wide initiatives that HR teams also struggle to engage employees in. The Source is designed to truly maximize the value of a benefits package and other critical HR efforts to drive healthier, happier outcomes for employees and their families. “I am thrilled to bring a groundbreaking product like The Source to the market. Our customers and partners have expressed the need for a solution to not only be able to help employees engage in their benefits but also be able to enroll in them, utilize them and ultimately increase the ROI on offering those benefits to their employees, Benefits are just one piece of the puzzle, employees need access to everything happening in the workplace, and The Source will deliver that by allowing HR teams the ability to brand our offering, add company news, initiatives and send push notifications to reach their employees where they are.” -Tom Signorello, Chief Executive Officer at PlanSource Employers continue to invest millions in benefits, while employees only spend 15 minutes a year enrolling and shopping for them. Most benefits administration platforms only assist employees in choosing their benefits but do little to help them understand and maximize how they are used. That, coupled with the fact that turnover rates have hit an unprecedented height, many HR teams are searching for a way to increase employee engagement not only during open enrollment but also year-round. While benefits administration is the core of what PlanSource does, surrounding that are the features and components necessary to truly maximize the value of employers’ benefits package. For HR teams, The Source will help increase retention by showcasing company initiatives and benefits in a way that is easily accessible to employees. The Source can be a mobile command center for HR leaders to communicate to employees through push notifications, text messages and assigned tasks, so employees know what’s going on and what actions they need to take. HR leaders have consistently added new benefits and initiatives throughout the last few years to attract and retain talent, make the most of those investments by giving employees easy access to enroll and utilize their total rewards package. The Source is a convenient and familiar experience for employees where they can shop and enroll in their benefits, access important HR documents, and stay in tune with company initiatives year-round. Employees will see an employer-branded homepage that is customized for their company with news and updates, have access to single sign-on integrations to specific carriers and solutions, and receive push notifications, so they never miss out on anything. About PlanSource PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, so employees and HR teams can make smarter, more confident benefits decisions. More than 5 million consumers receive their benefits through the PlanSource platform, which provides the best experience possible for benefits communications, shopping, enrollment, billing, compliance and ongoing administration. With an end-to-end benefits platform and suite of technology-enabled services, PlanSource helps people maximize the benefits of their benefits, so they can live happier, healthier lives.

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Spotlight

Today’s employers face a daunting array of historic challenges as they speed into a digital economy that’s already transforming businesses and the traditional human resources (HR) functions that serve them. Our latest survey of 1,200 global HR executives exposes a clear gulf between action and inertia. HR change is inevitable; KPMG International’s new Future of HR global study reveals that HR leaders have conflicting attitudes and approaches to this change. Forward-looking HR leaders are confidently harnessing the resources and insights that will redefine the traditional HR model and its contribution to the enterprise.

Resources