RECRUITMENT & RETENTION
TeleTech | January 19, 2022
TTEC Holdings (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that TeleTech has been selected as the Recruitment Team of the Year for the APAC Region by the HRO Today Association.
The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement. This award recognizes the Recruitment Team that demonstrated significant success and/or growth in the sourcing, candidate experience, employer branding, candidate selection, interviewing, offer process, and onboarding processes for its company.
"Our commitment to deliver humanity to business requires hiring top talent. Our recruitment team reaches for amazing every day, providing a world-class candidate experience from talent attraction to welcoming new hires during the onboarding process, We're honored that HRO Today Association selected our talent acquisition team for this award."
-David Bernal, executive director, TeleTech.
"The overall quality of the nominations received this year was exceptional, The inspirational and innovative stories told by the award submissions highlighted how committed the nominees are to creating positive change within HR."
-Renée Preston, Global Executive Director of the HRO Today Association.
About TTEC
TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
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EMPLOYEE BENEFITS
Mindful Mamas | January 10, 2022
Mindful Mamas, a maternal wellness company that launched its mindfulness app in 2020, today announces the app is now available for employers to offer as an employee benefit. In 2020, 9.8 million working mothers reported feeling burnout¹, proving the importance of nurturing women's mental health.
Mindfulness and meditation have been shown to have a myriad of benefits including, but not limited to, increased focus, job satisfaction, and a positive relationship to work. Mindful Mamas offers over 500 mindfulness, meditation, and self-care practices that help mothers across the entire motherhood continuum from trying to conceive through empty nesting. Practices range from 30 seconds to 20+ minutes and speak to the unique challenges and celebrations of motherhood in today's times.
The Mindful Mamas app offers employers a self-care resource for working parents.
"We hear from working women daily who feel torn between, and exhausted by, the demands of work and motherhood, We understand the harm of portraying mothers as superheroes that 'can do it all' and have made it our mission to not only normalize the hidden experiences of mothers but give them coping tools to help navigate everyday challenges."
-Terra LaRock, founder and CEO of Mindful Mamas.
Recent feedback from those who have used the app indicates that more than 80 percent of mothers reported feeling better or much better after completing a practice in the app. With Mindful Mamas, working mothers can access practical tools to help them get in moments of self-care throughout their day to help them prioritize their own mental well-being with just a click of a button.
Otsuka America Pharmaceutical, Inc., a healthcare company specializing in neuroscience, nephrology, and digital medicine, was the first employer to ever offer the Mindful Mamas app to its workforce. During the company's open enrollment period for 2022, Otsuka's entire U.S. employee population was provided the option of redeeming a complimentary, one-year subscription to the app for themselves or gift it to a mother in their life.
"Otsuka-people are the heartbeat of our company, and their well-being, both physical and mental, is our number one priority, We are excited to be providing the Mindful Mamas app as a self-care tool to support Otsuka parents in all phases of their journey through parenthood."
-Angela Colon-Mahoney, M.S., vice president of people and business services.
About Mindful Mamas:
Mindful Mamas is a maternal wellness company dedicated to creating happy, healthy, and thriving mothers worldwide. The Mindful Mamas mobile app for iOS and Android offers daily encouragement and teaches moms and moms-to-be how to thrive in motherhood (and life) using mindfulness and self-care practices. Mindful Mamas launched their app in March 2020 and is based in Denver.
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TALENT MANAGEMENT
PredictiveHire | January 06, 2022
PredictiveHire, creator of the world's first Smart Interviewer, today announced Nick Bosch is joining the company as its Head of Growth, North America. In this new role Bosch will lead sales, partnerships and customer success within North America.
The appointment of Bosch is off the back of a huge year for PredictiveHire, with the Australian-headquartered company growing by 300% in the last 12 months, with 25% of that growth coming from the US and EMEA. They have helped over 1.2million candidates apply for jobs across 47 countries.
"There is simply no other interview-product like ours in the US and given the current intense need for talent at all levels there we're truly excited to show what our Smart Interviewer, Phai, is capable of, Bosch was the perfect person to help lead the charge into the US market with his background in HR Tech, as both a co-founder of Reschedge, overseeing its rapid growth leading to the acquisition by HireVue, and having been a key sales leader at Beamery. "
-PredictiveHire CEO Barb Hyman
Bosch said he signed on to the role as soon as he saw the product and spoke to customers about the impact it was having in their organizations.
"This is the simplest yet most sophisticated way to deliver quality candidates to companies - while saving time and money. Companies short of talent don't need to sacrifice quality if they use Phai. I'm looking forward to being part of PredictiveHire transforming how talent decisions are made in the US and Canada."
- Bosch
Hyman said PredictiveHire addressed three big challenges facing many US companies right now - it creates a fair hiring experience helping companies deliver on Diversity, Equity and Inclusion ; it lives up to the market expectations of a candidate-centric approach; and it solves for the need-for-speed in hiring.
About PredictiveHire
PredictiveHire's mission is to help companies unlock and engage talent at scale. Aiming to deliver the world's Smartest Interviewer, Phai, powered by the world's largest source of 1st party proprietary text data and advanced Natural Language Processing, we turn simple text conversations into unprecedented talent intelligence enabling organisations. We interrupt hiring bias at scale, get to the right talent fast and give every candidate an experience they love.
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HR STRATEGY
Merito Group | January 03, 2022
The Great Resignation era of workers are returning to the workforce but not as originally imagined.
"With new priorities and values, Americans are searching for a new job or a new career, which also means becoming an entrepreneur. Companies are shifting their policies to better accommodate hybrid or remote work schedules, as well as bonuses to retain current employees and to hire new ones, Entrepreneurship has always been part of the American spirit. But with so much uncertainty in the past few years, these Covid-preneurs want more control over their future."
-Carolyn Thompson, CEO of talent acquisition and consulting services company Merito Group
Employers, especially those in strained industries such as transportation and finance, are fighting to keep current employees and compete to grab candidates within the same industry who may have quit another company.
The latest report from the Census Bureau's Business Formation Statistics shows that nearly 1.4 million applications have been filed to form new businesses likely to hire employees. Since 2018, new business applications filed per week averaged 67,000, but since June 2021 that number has skyrocketed to 100,000 new business applications per week. Thompson, an entrepreneur herself.
About Merito Group:
A US-based, certified woman owned company, Merito Group is a talent acquisition consulting firm providing excellence in outsourced solutions. The team of experienced Executive Recruiters has thousands of successful placements under their belt because they take the time to get to know you, your company, division, or department's needs as well as our candidates' personal interests and goals through a thorough in-person interview process. Blending corporate needs with candidates' desires make the right match more attainable for all parties.
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