HR STRATEGY

Paychex Inc. Introduces Updated Paychex Flex® HR Software for Businesses to Manage Pandemic-Related Challenges

Paychex | March 08, 2021

The global pandemic has widely stimulated technology adoption, presented new challenges and changed how, where, and when work gets done. To help address these challenges, Paychex, Inc., the Human Resource software and services company that offers the power of effortlessness for increasingly complicated workplaces, announced several enhancements to its analytics offering in Paychex Flex®, the company's cloud-based HR-tech platform. Paychex also included a new retirement services solution and a pair of new additions to help users streamline workforce and cash flow management in this past quarter's software release.

In its most recent Paychex Flex release, Paychex presented a Diversity and Equal Pay Live Report, giving users the facility to analyse their pay and diversity data via a simple, customizable report.

Tom Hammond, Paychex Vice President of Corporate Strategy and Product Management said, "While vaccines have brought welcome optimism for many, the impacts of COVID-19 will be long lasting and far-reaching, especially when it comes to working. The solutions Paychex has introduced over the last quarter are designed to help business leaders secure critical funding, meet shifting employee expectations, make data-driven business decisions, and create a more equitable workforce."

Paychex solutions introduced this quarter include:

• Pooled Employer Plan (PEP) – In response to the SECURE Act, reduces fiduciary liability for employers, simplifies retirement plan management, and lessens plan expenses when compared to single-employer retirement plan offerings. The Paychex PEP surpassed 1,500 new plan sales in the first 60 days of being in the market.
• Clover® Integration – Streamlines payroll, time, and attendance management for business owners using the popular Clover app from Fiserv. With Paychex Flex available in the Clover App Market, business owners can proficiently achieve the essential tasks of payroll, time tracking, staffing, and scheduling all within a single application to help save time, increase accurateness, and reduce cost.
• Biz2Credit Integration – Allows fintech provider Biz2Credit whose subsidiary Itria Ventures LLC has protected more Paycheck Protection Program loans than any U.S. lender, to get the necessary payroll data for the loan application form from Paychex Flex, streamlining the PPP loan application process.
• Diversity and Equal Pay Live Report – Builds on a recently released EEO-1 compliance solution and gives administrators the facility to analyse their pay and diversity data via a simple, customizable report. With elevated access to this critical data, businesses are better placed to reveal opportunities to produce a more varied and reasonable workforce, while also meeting compliance requirements.
• General Ledger Live Report – Dynamically expands visibility of general ledger data – such as credits, debits, and account types – and offers opportunities to drill-down, customize, and segment report information.
• Enhanced Live Report Functionality – Expands the existing thresholds feature in Live Reports to help clients more efficiently monitor how key business metrics are performing against benchmarks and goals. Based on historical data, Paychex Flex will suggest appropriate thresholds to help administrators stay on track in critical areas like daily headcount, overtime hours, and payroll labor costs.

Spotlight

Duke economist Dan Ariely warns that monetary incentives can destroy quality of work. He also believes there are often alternatives to layoffs.


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EMPLOYEE EXPERIENCE,PAYROLL

Humanforce Enhances Platform with New Payroll Solution

Humanforce | September 15, 2022

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TALENT ACQUISITION

Alorica Hires Industry HR Leader Asma Sultana as Vice President of Corporate Talent Acquisition

Alorica | July 08, 2022

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Sultana brings a diverse recruiting perspective and a track record of success in transforming global recruiting teams for multinational corporations. With more than 20 years of HR management experience including a specialized focus on building people-focused, performance-based programs, Sultana has a deep understanding of today’s global workforces and the corporate values that resonate with employees. She most recently served as Senior Vice President for Leadership Hiring at Accenture Operations. Prior to this role, she played several key roles as HR Business Partner, Talent Strategist and Industry Group HR lead for Accenture’s Technology Division, supporting India and other regions including North America, LATAM, EMEA and APAC. In addition, she has held HR positions at HP and LG. Sultana is a law graduate from Bangalore University Law College and has earned a Postgraduate Degree in Human Resources from XLRI Jamshedpur. “As Alorica continues to grow and the extensive digital CX needs of our clients evolve, the timing was right to add a senior talent acquisition executive to our Employee Experience management team to oversee this critically-important human element of our business,” said Beers. “Alorica is committed to finding and retaining high-caliber professionals all around the world, so Asma’s proven leadership and culturally diverse experience will play a major role in our ability to draw in technically-skilled candidates around the globe who embrace Alorica’s mission. And that’s how we’ll continue to maintain our award-winning work environment, while exceeding client expectations.” “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “No company can be successful without investing in hiring and keeping the right people, and Alorica has thrived in this area through its people-first approach. I personally feel energized by, and connected to, Alorica’s vision of making lives better, and I look forward to leveraging my expertise to expand and enhance the company’s talent acquisition initiatives.” Named a Leader in the 2022 Gartner Magic Quadrant for Customer Service BPO, Alorica has significant experience formulating and managing CX programs around the world. As Alorica grows its global footprint, Sultana will set the vision, strategy, and leadership for Alorica’s talent acquisition team dedicated to attracting and hiring the best employees for the company’s corporate and shared services functions. This includes developing and executing Alorica’s employer branding strategy to support key business functions, including IT, workforce planning, quality control, finance, training, and employee experience. Sultana will work closely with Alorica’s executive leadership team to create customized recruitment strategies and help orchestrate the entire hiring process from beginning to end. About Alorica Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. With a track record of creating long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 16 countries worldwide. To learn more, visit www.alorica.com.

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TALENT MANAGEMENT

BairesDev Giveback Program Provides Access to Tech Training and Resources to More Than 1,500 Talented People

BairesDev | August 09, 2022

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TALENT MANAGEMENT

Cooleaf Launches New Survey Tool to Measure eNPS (Employee Net Promoter Score)

Cooleaf | July 14, 2022

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