Riot Games Selects EverHive and IES to Grow Its Global Contingent Workforce Program to Support Its Hiring Strategy

Riot Games | February 12, 2020

Riot Games, a global online video game developer and publisher best known for the multiplayer game League of Legends, has selected EverHive and IES to manage its contingent workforce program, WOAR (Workers On Assignment at Riot). EverHive will oversee Riot Games' overall contingent workforce function to ensure greater time and budget efficiencies as well as strategically grow its program. IES will be responsible for payrolling all direct sourced / pre-identified non-employee workers enhancing compliance and improving worker experience. According to Entertainment Software Association, the gaming industry employs over 66,000 employees with a whopping additional 144,000 who are contingent or gig workers to support the growing demands of its gamers. Riot Games was founded in 2006 and released its debut title, League of Legends, to worldwide acclaim in 2009. League of Legends has gone on to be the most-played PC game in the world and a key driver of the explosive growth of esports. Its annual League of Legends World Championship is the most widely viewed and followed esport tournament, and it is among the largest and most popular gaming and sporting events in the world.

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TALENT MANAGEMENT

U.K. Essential Services Provider Selects UKG to Support Rapid Growth, Empower Its 10,000-Employee Workforce

UKG | May 21, 2022

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, announced today that M Group Services, one of the largest essential infrastructure services organizations in the U.K. and Ireland, has selected UKG Dimensions to support its rapid growth and provide a more transparent and empowering employee experience. M Group Services employs more than 10,000 skilled specialists and provides services within the water, energy, transport, and telecommunications sectors. With 240 locations, 19 operating businesses, and continued growth by acquisition, the organization sought a flexible workforce management solution to support its complex and highly remote workforce as well as improve productivity and operational efficiency. “We have a mix of salaried and hourly employees, including meter readers, utility workers, field systems technicians, and engineers — many who work offsite each day. There’s also a lot of complexity in our business and how we pay people based on the type of work they do, For years, we’ve relied on spreadsheets to capture the hours our employees work, which has proved to be a cumbersome and inaccurate operation. Dimensions will automate those processes to ensure we’re getting the data right and paying our people correctly. Dimensions will empower our people to be in control of their time by allowing them to record their hours directly in the system, In turn, that will give us much-needed, real-time visibility into labor hours so we can charge clients correctly and ensure every employee paycheck is accurate.” -Colin Jellicoe, group human resources director at M Group Services. A key driver for the organization’s selection of Dimensions is the ability to integrate with the company’s payroll solution, which M Group Services estimates will save more than $1 million in administrative costs. Jellicoe added that the Dimensions mobile app will deliver a more transparent and engaging experience for all employees, which is critically important to the organization. M Group Services believes the increase in employee engagement will result in an increase in retention. About UKG At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.

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HR STRATEGY

BrightPlan Unveils Strategy and New Solutions to Address Top Business and HR Challenges

BrightPlan | January 20, 2022

BrightPlan, a leader in Total Financial Wellness, today unveiled its strategy and first phase of new solutions for addressing four top challenges business and HR leaders continue to face in 2022: attracting and retaining talent, driving employee experience and engagement, supporting employees' holistic well-being and fostering a culture of diversity, equity and inclusion (DE&I). BrightPlan's integrated strategy encompasses new and enhanced product capabilities including the Total Rewards Statement, financial wellness check-up and data and insights that support employer DE&I efforts. Close to two years into the pandemic, the war for talent rages on as a substantial number of workers continue to fuel the Great Resignation. In November 2021, a record number of 4.5 million Americans voluntarily quit their jobs. Lack of engagement and burnout is common: 67% of employees are disengaged at work and 85% say their well-being has declined. Inclusion is also important in this mix with 51% of employees who quit did so because they did not feel a sense of belonging. At the heart of these issues is the employee experience: talent acquisition, engagement, wellness and DE&I challenges all stem from disconnected or unhappy employee experiences that impact the way we work. "The long, anticipated future of work is now, By supporting our customers, listening closely and responding to their evolving needs, we are providing tangible solutions that enable them to address these business challenges, further establishing our commitment as a trusted partner to employers and HR leaders nationwide." -Marthin De Beer, founder and CEO of BrightPlan. BrightPlan's multi-phased strategy outlines the company's approach to solving four pressing challenges faced by businesses today: Attracting & Retaining Talent: To win in this competitive talent market, employers need to create a reputation for stellar culture and a great place to work. In the quest for hiring top talent, recruiters aren't always well-equipped to sell the value of an employer's Total Rewards offering and current employees may not fully understand the benefits that are already available to them, putting employers at a disadvantage in competing for top talent. BrightPlan's new Total Rewards Statement, is an easy-to-use tool customized by company and job candidate that explains the value of total rewards. Additionally, BrightPlan is developing more financial education courses integrated with employer benefits that are relevant to different life stages, like Investing 101 and BrightPlan Guides to getting married, buying a home and more. Employee Experience & Engagement: In our new work reality, employers need to provide their people with the services and support they need to be well, engaged and productive by bringing empathy, care and a more human experience into the workplace. This is core to the employee experience as workers increasingly demand support from their employers. For example, the employee experience is compromised when benefits are inconsistent across geographies and spread across multiple, disjointed platforms. With BrightPlan's recently announced global support for employees of US-based companies working in Canada, the U.K., Australia and New Zealand, as well as expanded services for tax planning and preparation, estate planning, student loan optimization and investing enhancements, BrightPlan's Total Financial Wellness solution helps create a more cohesive experience that addresses all aspects of employees' financial lives. Holistic Well-Being: Holistic well-being recognizes the need to care for the "whole person," including their physical, mental, financial and social well-being, but many employee wellness programs are incomplete, generic and obscured. They ignore the top cause of employee stress – finances. Nearly 65% of workers reported they were stressed about finances, leading to worsened mental and physical health. With BrightPlan's new financial wellness check-up —a series of questions to gauge employees' financial wellness—employers receive aggregated insights on the financial well-being of their employees. In addition, BrightPlan provides quarterly reports and dashboards that bring clarity into the adoption and success of employee holistic well-being initiatives. "Supporting employee holistic well-being means meeting people where they are physically, mentally and financially, BrightPlan helps us empower our associates to bring their best selves to work. We are excited they continuously listen to our feedback and develop capabilities to further support our associates in achieving their financial goals." -Lindsay Madaras, LivingWell manager at Alliance Data. Diversity, Equity & Inclusion: Fostering a culture of inclusiveness and belonging where every individual feels welcome can be challenging. There is no one-size-fits-all solution and many employer programs do not adequately address the unique needs of underrepresented groups. Financial wellness is key to DE&I since true diversity, equity and inclusivity in the workplace is about recognizing each employee's unique background and supporting them in their well-being journey. Due to the wealth gap for underrepresented groups, inclusion in the workplace should also focus on fostering a sense of financial security through equal pay, equal opportunity and access to resources such as financial wellness benefits. BrightPlan partners with HR teams to address the unique needs of different employee populations through employee resource groups (ERGs). In addition to providing quarterly engagement reports and dashboards, BrightPlan's strategy includes working with each employer to bring DE&I-specific insights into the equation, enabling HR leaders to drive customization and improved decision-making. Further, BrightPlan is adding Spanish-speaking financial advisors to make financial wellness more accessible to diverse employee populations. Amid continued accelerated change in the workplace and in employees' lives, BrightPlan's strategy is a blueprint equipped with tangible solutions for addressing key challenges faced by businesses today and provides takeaways for shaping the future of work. For more information on BrightPlan's strategy and solutions in these four areas, please visit this link. About BrightPlan BrightPlan is a leader in Total Financial Wellness. BrightPlan provides a comprehensive solution that addresses all aspects of employees' financial health at every stage of life, and empowers HR teams to enhance the employee experience and better attract, retain and engage talent. Its unique combination of digital platform and human advisors enables employers to deploy at scale while delivering personalization for employees. The company is the first financial wellness solution certified for fiduciary excellence by the Centre for Fiduciary Excellence (CEFEX).

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HR STRATEGY

New Digital Skills Index from Salesforce Reveals 76% of Global Workers Say They Are Unequipped for the Future of Work

Salesforce | January 27, 2022

Salesforce, the global leader in CRM, today published its new Global Digital Skills Index, revealing a growing global digital skills crisis and an urgent need for action. The Salesforce Index is based on over 23,000 workers in 19 countries reporting their readiness to acquire key digital skills. Nearly three-quarters of respondents (73%) don't feel equipped to learn the digital skills needed by businesses now and even more (76%) don't feel equipped for the future. Despite 82% of survey respondents planning to learn new skills in the next five years, only 28% are actively involved in digital skills learning and training programs now. The global digital skills gap This gap is a concern – but it also presents an opportunity. With companies around the world rapidly transitioning to digital-first models, the demand for employees with digital skills has soared. The Salesforce Index's overall global score for digital readiness, assessed in terms of preparedness, skill level, access, and active participation in digital upskilling, is currently only 33 out of 100. The countries represented in the survey ranged from scores of 63 to 15, highlighting that while certain countries feel more digitally ready than others, there is an urgent need for global investment to close the digital skills gap and build a more inclusive workforce. Everyday digital skills don't translate to the workplace Everyday skills such as social media and web navigation don't necessarily translate to the core workplace digital skills needed by business to drive recovery, resilience, and growth. More than two thirds of all Gen Z respondents (64%) say they have advanced social media skills — supporting the stereotype of digital mastery among the younger generation — but less than a third (31%) believe they have the advanced digital workplace skills needed by businesses now. Generational skills gap However, the Salesforce Index also reveals that younger respondents have the greatest confidence and ambition to learn new skills — over one-third of Gen Z is actively learning and training for skills needed over the next five years compared to 12% of Baby Boomers. The most important digital skills needed by businesses today According to the Salesforce Index, skills in collaboration technology are viewed as the most important digital workplace skill for workers today and over the next five years. But despite respondents' prowess with everyday collaboration technology like social media, only 25% rate themselves advanced in those collaboration technology skills needed specifically for the workplace. Business has a critical role to play Now more than ever, businesses have a responsibility to act to address the growing global skills gap. Salesforce is committed to investing in the future workforce through its diverse set of workforce development programs, including: Trailblazer Community, a global network of 15 million people across the Salesforce ecosystem who help each other learn new skills and succeed with Salesforce. Trailhead, Salesforce's free online learning platform which has helped more than 3.9 million people skill up for the future of work. Pathfinder Training Program, a workforce development program that prepares individuals with the technical, business, and soft skills needed to pursue a career in the Salesforce ecosystem. Salesforce Military, which offers free online training classes and certification exams at no cost for active-duty military, veterans, and military spouses. Salesforce also connects participants with potential employers. Salesforce Talent Alliance, an initiative that connects Salesforce partner companies to job candidates trained on Salesforce through Trailhead and brings new talent into the fast-growing ecosystem. Trailblazer Connect, which helps people connect to mentorship and career opportunities through events and online resources. Comments on the news "There's a gap between the frontier of innovation and the skills necessary to use those innovations, That in itself, is not new. But what is new, is the scope of that innovation, how widespread it is, how it has diffused in every aspect of life. It is hard to do almost anything these days without some form of digital interaction." -Peter Schwartz, SVP, Strategic Planning and Chief Futures Officer, Salesforce. "At Salesforce, we've made it our mission to empower anyone to learn and harness the digital-first skills needed for the jobs of today and tomorrow, We are building critical pathways to the new economy by enabling anyone to build a dynamic career, company, and community with Salesforce." -Kris Lande, SVP, Marketing & Community, Salesforce.

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HR PRACTICE

Irresistible 2022-- Microsoft and Walmart HR Innovators Recognized with HR Hero Awards

The Josh Bersin Company | May 27, 2022

The Josh Bersin Company, a research and advisory company focused on HR and workforce strategies, has presented two trailblazing HR leaders with HR Hero awards at the inaugural Irresistible event, recognizing their success in building an "irresistible organization" during one of the most challenging times for employers and the workplace globally. Amy Coleman, Corporate VP of HR at Microsoft, accepted Microsoft's HR Hero award for the organization's work driving a dramatic culture transformation across the vast global business, empowering both employees and customers: Amy Coleman of Microsoft and Donna Morris from Walmart – and their teams – are HR Heroes in every sense Irresistible 2022, running May 23-25, is the first event of its kind. Hosted at the University of Southern California (USC) in Los Angeles, the employee-centric global HR event has brought together HR leaders from the world's top brands to candidly discuss their experiences of how they adapted and reinvented the employee experience, and to share pioneering best practice, as workplaces around the world continue to reinvent themselves in the face of lasting disruption triggered by the COVID-19 pandemic. About The Josh Bersin Company The Josh Bersin Company provides a wide range of research and advisory services, including a corporate membership program, to help HR leaders and professionals tackle the ever-evolving challenges and needs of today's workforce. The firm's research team covers all topics in HR, talent, and L&D, including diversity, equity, and inclusion; employee experience; remote and hybrid work; wellbeing; HR strategy and capabilities; learning and career mobility; HR technology; organization design and development; and talent acquisition and mobility. With the Global Workforce Intelligence (GWI) Project, The Josh Bersin Company also serves to expand its support of market-leading businesses by helping them navigate the challenges of industry convergence while remaining future-focused. Under the company's umbrella is the Josh Bersin Academy, the world's first global development academy for HR and talent professionals and a transformation agent for HR organizations. The Academy, which has seen more than 50,000 program enrollments since its 2019 launch, offers content-rich online courses, a carefully curated library of tools and resources, and a global community that helps HR and talent professionals stay current on the trends and practices needed to drive organizational success in the modern world of work.

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Our cost effective recruitment solution is designed to provide you with an honest and transparent overview of hiring process, whilst also saving you time and stress along the way.

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