HR STRATEGY

SIA Honors Leo Russell in Staffing 100 North America List

Pride Global | March 07, 2022

In recognition of his continued leadership and innovative approach to human capital solutions, Pride Global Founder and CEO Leo Russell has been honored with inclusion on the 2022 Staffing 100 North America list published by Staffing Industry Analysts (SIA). Previously named to the 2021 list, Russell's bold approach to navigating a dynamic employment market and establishing his company's new Decidedly Diverse initiative secured his spot for the second year running.

In its announcement of the list's publication, SIA highlighted the unique challenges faced by staffing industry leaders in 2021. "Working relentlessly to move their companies and the workforce solutions ecosystem forward," said SIA editor and publisher Subadhra Siriam, "these intrepid professionals have done what it takes to ensure the workforce solutions ecosystem continues to thrive."

"Helping people find work in America—and now, around the globe—is truly as good as it gets, I'm honored to be included among so many incredible professionals in our industry, and I'm looking forward to doing my part to ensure we're helping the world work in every possible way."

- CEO Leo Russell

Russell launched Pride Global in 1983 as Pride Technologies, initially focusing on providing IT services to the financial industry. In the decades since, Russell oversaw the company's transformation to an international enterprise with more than 4,500 associates across 10 brands. In addition to his work with Pride Global, he has founded Pride in Education, a 501(c)(3) nonprofit organization that offers a full range of vocational training and educational opportunities for diverse communities, as well as the Diversified Staffing Alliance trade association, which provides firms with diverse ownership access to business opportunities with leading corporate clients.

About Pride Global
Pride Global is a minority-owned integrated human capital solutions firm that helps companies solve complex human resource challenges from its headquarters in Manhattan. The Pride Global network of companies operates throughout the U.S., U.K., India, and Brazil, offering a comprehensive range of human resources solutions, including managed services, vendor management, payroll programs, business process optimization and staffing for both direct hire and contingent labor, among others.

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Introducing the ThinkHR Workplace, a cloud-based platform of integrated HR resources and training supported by live HR experts. The ThinkHR Workplace has everything you need to address your agency and clients’ HR concerns and questions. ThinkHR Live’s team of experienced HR Advisors are there in the moment that matters to point your clients in the right direction, offer a second opinion, or coach them on critical workforce issues. A changing business environment, coupled with ACA, legislative changes, employment law, workplace safety, discrimination and FMLA have all added to the complexity HR departments face very day. However, few brokers will tell you that they’ve thought about the impact uninsurable HR-related risks have on employers or how consultative brokers can help businesses mitigate risks.


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REMOTE WORKFORCE

Comprehensive Employee Benefit Plans from Guardian Life Now Available to PrismHR Professional Employer Organizations and Their Small Business Clients

The Guardian Life Insurance Company of America | June 18, 2022

The Guardian Life Insurance Company of America (Guardian®) today announced a new partnership with PrismHR that allows Professional Employer Organizations (PEOs) access to Guardian's full suite of dental, vision, life, disability, supplemental health, and mental wellness benefits. "The Guardian PrismHR relationship reinforces Guardian's commitment and leadership in the PEO space. We are excited to bring our innovative product portfolio to more employees, helping PEO members obtain lifelong well-being," said Jeff Wasco, Head of Specialty and Emerging Markets for Guardian. The partnership will provide several benefits to PEOs including: Access to comprehensive employee benefits that prioritize well-being like mental wellness benefits through Spring Health, tailored solutions to improve benefits communication, and value-added benefits such as Will Prep Services and an Employee Assistance Program, all with a focus on helping PEO member firms attract and retain employees No ongoing EDI maintenance fees and zero set up cost PrismHR Data Bridge, which automatically extracts, transforms, validates, and securely transfers enrollment data to carriers and providers "I'm excited about the union of PrismHR's technology and Guardian's insurance offerings, This partnership allows PEOs to offer worksite employees attractive benefit offerings that keep cost, value, and variety in mind." -Tim Pratte, President, HRO Business Unit at PrismHR. About The Guardian Life Insurance Company of America (Guardian®)  Every day, Guardian provides Americans the security they deserve through our insurance and wealth management products and services. Since our founding in 1860, our long-term view has helped our customers prepare for whatever life brings, whether starting a family, planning for the future, or taking care of employees. Today, we're a Fortune 250 mutual company and a leading provider of life, disability, dental, and other benefits for individuals, at the workplace, and through government sponsored programs. The Guardian community of over 9,000 colleagues and our network of over 2,500 financial representatives is committed to serving with expertise when, where, and how our clients need us. Our commitments rest on a strong financial foundation, which at year-end 2021 included $10.7 billion in capital and $1.9 billion in operating income. For more information, please visit guardianlife.com or follow us on Facebook, LinkedIn, Twitter, and YouTube.   About PrismHR PrismHR's mission is to fuel the growth of small and medium-sized businesses (SMBs) across the U.S. Our HR software, combined with our ecosystem of HR service providers, enables SMBs to manage payroll, benefits, and HR, leveling the playing field with large enterprises. Today, PrismHR software delivers world-class HR services to more than 80,000 organizations and over 2 million worksite employees, processing greater than $80 billion in payroll each year. PrismHR is located in Hopkinton, Mass.

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TALENT ACQUISITION

Alorica Hires Industry HR Leader Asma Sultana as Vice President of Corporate Talent Acquisition

Alorica | July 08, 2022

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, today announced it has hired highly-experienced recruiting and human resources (HR) executive Asma Sultana as the company’s Vice President of Corporate Talent Acquisition. In this newly-created role, Sultana is responsible for developing and implementing Alorica’s global strategy of hiring world-class associates for corporate business functions including its Digital Business Center (DBC) based in Bengaluru, India. The DBC is Alorica’s innovation lab dedicated to designing and deploying the CX provider’s newest digital products and service capabilities. Additionally, Bengaluru and Mohali are growing markets where Alorica continues to expand its operations with more than 2,460 local employees. Sultana, who also lives in Bengaluru, reports directly to Colleen Beers, Chief Administrative Officer. Sultana brings a diverse recruiting perspective and a track record of success in transforming global recruiting teams for multinational corporations. With more than 20 years of HR management experience including a specialized focus on building people-focused, performance-based programs, Sultana has a deep understanding of today’s global workforces and the corporate values that resonate with employees. She most recently served as Senior Vice President for Leadership Hiring at Accenture Operations. Prior to this role, she played several key roles as HR Business Partner, Talent Strategist and Industry Group HR lead for Accenture’s Technology Division, supporting India and other regions including North America, LATAM, EMEA and APAC. In addition, she has held HR positions at HP and LG. Sultana is a law graduate from Bangalore University Law College and has earned a Postgraduate Degree in Human Resources from XLRI Jamshedpur. “As Alorica continues to grow and the extensive digital CX needs of our clients evolve, the timing was right to add a senior talent acquisition executive to our Employee Experience management team to oversee this critically-important human element of our business,” said Beers. “Alorica is committed to finding and retaining high-caliber professionals all around the world, so Asma’s proven leadership and culturally diverse experience will play a major role in our ability to draw in technically-skilled candidates around the globe who embrace Alorica’s mission. And that’s how we’ll continue to maintain our award-winning work environment, while exceeding client expectations.” “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “No company can be successful without investing in hiring and keeping the right people, and Alorica has thrived in this area through its people-first approach. I personally feel energized by, and connected to, Alorica’s vision of making lives better, and I look forward to leveraging my expertise to expand and enhance the company’s talent acquisition initiatives.” Named a Leader in the 2022 Gartner Magic Quadrant for Customer Service BPO, Alorica has significant experience formulating and managing CX programs around the world. As Alorica grows its global footprint, Sultana will set the vision, strategy, and leadership for Alorica’s talent acquisition team dedicated to attracting and hiring the best employees for the company’s corporate and shared services functions. This includes developing and executing Alorica’s employer branding strategy to support key business functions, including IT, workforce planning, quality control, finance, training, and employee experience. Sultana will work closely with Alorica’s executive leadership team to create customized recruitment strategies and help orchestrate the entire hiring process from beginning to end. About Alorica Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. With a track record of creating long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 16 countries worldwide. To learn more, visit www.alorica.com.

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DIVERSITY AND INCLUSION

Enterprise Organizations Drive DE&I Engagement with New ERG Tools from WeSpire

WeSpire | May 26, 2022

WeSpire, a frontrunner in employee experience solutions for ESG programs, unveiled its newest employee research group (ERG) management tool. The new solution is an exhaustive offering that deliver a 360-degree view of the workforce to organizations. It enables them to bolster their organizational diversity, equity, and inclusivity quotients. “With a truly global workforce where over 95% of employees have the option to work remotely, we’ve invested in modernized technology to drive meaningful connections between our employees, effectively rolling out WeSpire’s tools has enabled us to tie the growth of our ERGs - which now serve thousands of Akamai employees - to broader company inclusion, diversity, and employee engagement goals.” -Khalil Smith, Vice President, Inclusion, Diversity, and Engagement at Akamai Technologies The WeSpire platform’s ERG management tool will enable organizations to: Boost internal communications and respond to employee ideas, feedback, and needs Equip ERG leaders to share resources with teams, promote targeted activities and access a suite of ready-to-launch events and initiatives Discover insights into vital human resource issues and collect HR data for future decision-making “To attract and retain the high level of talent required to fuel our growth strategy, we needed to accelerate our digital transformation and ensure we’re delivering what today’s employees expect in the workplace, especially from a large company. The power of WeSpire’s software has enabled us to evolve and modernize our CSR strategy by empowering ERG champions to easily run programs and events that improve company culture and employee retention.” Global healthcare provider, Sanofi, generated impressive value with the engagement tools through its freshly launched ERG initiatives. -Paula Bulcao, Director, Global Public Affairs, at Eastman, a global specialty chemical company. “Cultivating an inclusive culture is no longer a nice to have for companies – it’s a requirement, We’re providing companies with the digital tools and resources to reduce the administrative load of managing their groups and communities while meeting employee passions. When ERGs are designed, implemented, and measured effectively and aligned with a company’s mission and values, they can be transformative in driving belonging and enhancing the strategic benefits of diversity in the workplace.” -Susan Hunt Stevens, Founder & CEO, WeSpire.

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TALENT ACQUISITION

ManpowerGroup Talent Solutions Named a Star Performer and Global Leader in Recruitment Process Outsourcing by Everest Group

ManpowerGroup Talent Solutions | June 07, 2022

ManpowerGroup Talent Solutions (NYSE: MAN) has been named a global leader in Recruitment Process Outsourcing (RPO) for the 12th year in the Everest Group PEAK Matrix® Assessment and to a select list of global star performers – the top RPO providers based on year-over-year movement on the PEAK Matrix. Talent Solutions has also been named as a leader in Europe, Middle East, and Africa (EMEA). This year, Everest Group recognized the breadth and depth of the Talent Solutions' global offering, citing its strong performance and diversified presence across all major geographies along with continued investments in scalable workforce solutions and IntelliReach, a self-service data and analytics portal. "Now more than ever, companies need sophisticated talent management and business intelligence solutions to source, manage, and future-proof their global talent strategies," said Talent Solutions Global Brand Leader Stefano Scabbio. "With unprecedented global talent shortages that show no signs of abating, Talent Solutions is helping recruiters work faster and more effectively in an unpredictable environment." "Employers around the world are facing unprecedented challenges. It is an honor to be recognized globally as well as EMEA - in the midst of such a challenging geopolitical and economic climate," Marceline Beijer, Global Brand Leader of Talent Solutions RPO, said. "In the past year, we have been able to accelerate engagement with a broader spectrum of industries and expand our support to a wide range of businesses as they seek to engage the talent they need." Talent Solutions is recognized by Everest Group for a robust advisory capacity, experience serving a breadth of buyers of all sizes, and continued investments in its technology stack. This includes the automated Rapid Recruit solution and IntelliReach. "Talent Solutions' global delivery footprint, strong domain knowledge, and comprehensive technology and analytics capabilities have enabled it to create an extensive RPO portfolio," said Aniruddha Kulkarni, Practice Director, Everest Group. "Its continued and focused investments in improving its technology and analytics stack and consulting and advisory offerings have helped position it as a Leader and a Star Performer on Everest Group's Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global. And as a Leader on Everest Group's Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 - EMEA." The Everest Group PEAK Matrix is a comprehensive evaluation framework based on an assessment of delivery capabilities measured across seven dimensions -- market adoption, portfolio mix, value delivered, vision and strategy, scope of services offered, innovation and investment, and delivery footprint. For more information about ManpowerGroup Talent Solutions, visit: www.talentsolutions.manpowergroup.com ABOUT MANPOWERGROUP ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovation solutions for hundreds of thousands of organizations every year, providing them with skilled talent while fining meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates a substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

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Spotlight

Introducing the ThinkHR Workplace, a cloud-based platform of integrated HR resources and training supported by live HR experts. The ThinkHR Workplace has everything you need to address your agency and clients’ HR concerns and questions. ThinkHR Live’s team of experienced HR Advisors are there in the moment that matters to point your clients in the right direction, offer a second opinion, or coach them on critical workforce issues. A changing business environment, coupled with ACA, legislative changes, employment law, workplace safety, discrimination and FMLA have all added to the complexity HR departments face very day. However, few brokers will tell you that they’ve thought about the impact uninsurable HR-related risks have on employers or how consultative brokers can help businesses mitigate risks.

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