HR PRACTICE, HR STRATEGY

Talview Introduces Interview Insights at HR Technology Conference & Exposition 2022

Talview | September 14, 2022 | Read time : 03:08 min

Talview Introduces Interview Insights at HR Technology Conference
Talview, the global leader for hiring and proctoring solutions, announces Talview Interview Insights, a solution engineered to solve the biggest blind spot in the hiring process – the job interview, at the HR Technology Conference and Exposition in Las Vegas. Talview Interview Insights uses advanced AI capabilities to coach interviewers to become world-class interviewers, one interview at a time. The award-winning Solution brings specific, explainable, and actionable insights into interviewing for organizations to make interventions that enable them to meet their key talent goals.

To date, many organizations define candidate measurement and experience protocols in hiring but struggle to implement and monitor these protocols on the ground. Most interviewers receive little to no training, and there is no mechanism to review their techniques or performance as an interviewer. This inability to control the quality of the interview process results in:
  • Interviews not providing valid analysis, increasing the risk of bad hires
  • Interviews that are not fair or unbiased, adversely impacting DEI goals
  • Good candidates being lost to unskilled interviewers due to a poor candidate experience

After an extensive review of customer interviews and feedback, Talview distilled the issue down to a key requirement: accurately measuring and ensuring the quality of the interview process.

"Our goal was building a framework for interviews that would scale; analyzing the conversations, structure, content, compliance, fairness and experience, while also delivering continuous coaching for interviewers,We believe our new solution will boost the overall quality of any organization's interview process. Talview Interview Insights will be a key addition to any organization that is serious about objective, high quality hiring decisions, as well as improvements in DEI and overall candidate experience."

-Sanjoe Jose, CEO, Talview

Talview Interview Insights combines the power of digital interviewing with the best of AI technologies to deliver a platform that provides continuous feedback to the interviewer, improving their skills, while providing insights to the organization for interventions that can exponentially improve interviewing results. By monitoring for biases in conversations, conformance to organizational policies (from regulatory compliance to DEI goals), topic coverage, gauging question relevance to the role, and more, Interview Insights is a key addition for any company looking to improve the effectiveness of their hiring process.

Beginning with more than 150 candidates, constituting top HR technology vendor offerings, then narrowing the competition to 30 product demonstrations, the judges at the Human Resource Executive are honoring Talview Interview Insights as the winner of a 2022 Top Product of the Year Award in Talent Acquisition. The award will be presented at the HR Technology Conference in Las Vegas.

The interview is used in every hiring process, yet it has remained a blind spot, Like any other assessment, the more objective the information gathered, the better it will predict job success. How can you expect to achieve a replicable, highly efficient interview process without monitoring and training interviewers on a continuing basis? We are excited the judges at HRE agreed and validated our solution with a Top Product award, said Dr. Fred Rafilson, Chief I/O Psychologist, Talview.

Talview Interview Insights is deployed on top of the award-winning Talview Interviewing platform. The Solution analyzes every interview conducted, using machine learning and natural language processing technologies, providing feedback on what worked and what did not for each interview, and summarizing the interview with insights for supervisors and the organization.

Designed to provide a persistent structure to the interview process, Talview Interview Insights monitors for DEI regulatory compliance and unconscious bias in conversations. It determines if the topics being discussed and questions being asked are relevant to the role. Along with providing interview summaries, time stamps for both the transcript and recording, and powerful search capabilities, Interview Insights also provides constructive feedback and comparisons for interviewer performance to others within the organization.

Interview Insights is the latest integrated Solution for the Talview Measurement Platform, AI-powered hiring software that orchestrates everything HR and TA leaders need to hire faster, better, and at scale. Talview provides the digital tools needed to create a flexible, customized, completely digital hiring process designed to reduce time to hire, lower cost of hire, and increase quality of hire.

About Talview
Talview offers an award-winning Measurement Platform that orchestrates hiring and proctoring workflows: screening, interviews, assessments, exams, and credentials. Organizations seeking more efficient, effective, and intelligent decisions throughout the talent lifecycle can access a single, AI-powered platform for intelligent insights. A 360-degree view of talent potential enables quick, confident, and bias-free decisions, providing an equal opportunity for all.

Spotlight

Is your business ready for a unified HR and time & attendance solution that aligns company goals, nurtures employee development, and improves compliance, all while promoting accountability throughout the organization? If so, then your business is ready for the manager self service site from APS, which allows managers to handle all of their HR and time & attendance responsibilities in one location. The manager self service site is available on any mobile device! With our cloud-based configurable core HR, online payroll, and time & attendance solution, APS equips managers with the tools to access information and take action. Get a demo now!


Other News
EMPLOYEE EXPERIENCE

Employee Mental Health in an Uncertain World: Shifting From a State of Crisis to a Culture of Mental Wellness

Modern Health | September 08, 2022

Modern Health, a leading workplace mental health platform supporting enterprises globally, today published a wide-ranging study of executives, HR decision makers, managers and employees to examine the state of employee mental health in the workplace. The research, commissioned by Modern Health and conducted by Forrester Consulting for the second year in a row, set out to uncover how employers are responding to employees' dramatically increasing needs for mental health support after several years of an unrelenting global pandemic, political and social unrest, economic uncertainty, and much more. The survey of 1,700+ employees, including managers, non-manager employees, C-level executives, and HR leaders, found that employees and employers both recognize that mental health benefits are an integral part of a healthy, productive workplace culture, but have widely differing perceptions of if and how the current standard of benefits is meeting employee needs. While 84% of employers plan to increase or enhance employee mental health benefits in the next year, there is still a significant gap in how employees perceive their employer's commitment to mental health and wellness. Seventy-four percent of employees report wanting their employer to care about their mental health, but only half (53%) feel that they actually do. "The past few years have left many of us feeling burnt out, exhausted, and stressed, so it's not surprising that the topic of mental health has been forced into the spotlight. We're seeing a bigger need for support as more people speak out about their mental health challenges but despite this progress, people around the world are still struggling to access care that meets their needs, We are at a critical inflection point where organizations need to shift from the mindset of providing mental health support as a crisis response to it being an integrated and strategic part of the employee experience. Done right, the end result means both the companies and the human beings who make them run are more connected and engaged." -Alyson Watson, founder and CEO at Modern Health Shift from Crisis to Culture: Closing the Gap Employers are recognizing the stress that their workforces are currently under with three out of four employers (75%) recognizing that the current state of the U.S. economy is causing employee anxiety. However, only 45% have already taken steps to address this anxiety. As companies and their employees adapt and evolve toward the future of work, long-term success requires both an investment in mental health and a workforce equipped, encouraged, and willing to prioritize it. This happens when companies move from viewing mental health as a crisis response to a permanent, values-based commitment to employee well-being. The first step is closing the gap between employer and employee perception. According to our research, 85% of employers feel they actively listen to the needs of employees, but only 51% of employees agree. Similarly, only 46% of employees believe their company invests enough in the mental health of employees, while a significant 81% of employers believe they invest enough. Additionally, while around two in three employees report feeling connected, supported, and seen at work, when employers were asked the same question, they significantly overstated how their employees feel by at least 20% on every metric. For example, only 59% of employees reported feeling seen by their company and colleagues for their unique contributions to work, while 85% of employers said their employees felt seen. The Need to Clear a Path In order to create a workforce that is creative, adaptive, and resilient, the report advises that business leaders need to create a path that allows employees to use their mental health benefits without fear of reprisal or negative stigma. For employee behavior to scale across the organization, that behavior needs to be messaged, modeled, enabled, and permitted repeatedly to employees. One troublesome finding is that only 51% of employees feel safe in their role if their mental health status were to be revealed. Compared to the 2021 study, employees are even more desperate for a culture that embraces mental health acceptance and support. A year ago, employees were asking for more mental health support in the workplace. Today, their desire goes beyond simply implementing benefits—they want to feel empowered and encouraged to utilize these tools and want their leaders to acknowledge and reduce barriers to access. Last year, 64% of employees felt they had workday flexibility to care for mental health needs, while only 54% feel that way today. And more than two thirds (68%) of employees felt like their work culture was a safe place to discuss mental health and ask for support in 2021, but only 51% agree today. These trends are moving in the wrong direction. According to our findings, a full 77% of employers say they will provide mental health support to their employees, but they think it's up to the employee to use their benefits and managers shouldn't be expected to encourage them. Leadership modeling is also a critical component to employees feeling comfortable using mental health benefits to their fullest. According to the survey, the vast majority of leaders (80%) feel like they are expressing their own vulnerability when it comes to mental health, but employees do not see, hear, or feel that vulnerability coming through, since only 30% of employees agree. At the same time, 74% of employers think employees are uncomfortable hearing about their colleagues' mental health, but only 31% of employees said it actually makes them uncomfortable. Now is Not the Time to Lose The High Performers In an increasingly uncertain economic environment, companies can't afford to lose their high performing employees. Making up a third of the global workforce, high performers can be described as highly engaged, deeply committed and able to do their job consistently well. When examining the high performers in the study, it found that they are working more hours and are even more productive than last year, but are also burnt out. Despite a reported high enthusiasm for their jobs (76%), more than half (53%) of these high performers report feeling burned out in their roles. The good news is that employees reported again this year they would be more likely to stay at a company that provides high-quality resources for them to care for their mental health. The Cost of Doing Nothing While part of the case for mental health benefits is a positive return on the company bottom line, 72% of employers fear that focusing on mental health could have a reverse ROI with employees working fewer hours in order to care for their mental health and being less available. The research shares that the cost of supporting employees' mental health is a fraction of the cost that a company will bear over the long run if its workforce doesn't have the appropriate mental, physical, and emotional resources to excel at work. The benefits of a whole, complete, and "well" workforce reach far beyond incremental productivity improvements. In fact, the impacts can be felt across talent acquisition and retention, belonging, performance, engagement, profitability, and long-term growth. Methodology In this study, Forrester conducted an online survey of 1,207 employees and managers ("employees") and 519 HR leaders and C-level executives ("employers") at organizations in the United States to evaluate the current state of mental health among employers and employees. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in June 2022 and was completed in July 2022. About Modern Health Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists, all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all. Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.

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EMPLOYEE EXPERIENCE

WorkTango Unveils Holistic Employee Experience Platform Accompanied by New Brand Identity

WorkTango | October 03, 2022

WorkTango, a SaaS-based employee experience technology company headquartered in Austin, Texas, today announced the launch of its holistic WorkTango Employee Experience Platform and the unveiling of a new brand identity. Formerly known as Kazoo + WorkTango following an acquisition completed in April 2022, the software company provides the only holistic employee experience platform built for modern workplaces that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback within a single solution. According to Gallup, the percentage of engaged workers in the U.S. declined last year for the first time in over a decade. In fact, just over one-third of employees (34%) were engaged. "'Quiet quitting' and employee disengagement have become urgent C-suite and board-level imperatives, These are not truly new phenomena, however, and nearly a decade ago, we built the first iteration of our employee experience platform to address these same challenges head-on. The holistic, enhanced WorkTango platform we announced today is a proven solution for improving employee engagement, motivation, and alignment – and has a direct impact on our customers' bottom lines as a result." -Patrick Manzo, CEO of WorkTango WorkTango's platform is currently used by over a thousand enterprise, midmarket, and SMB organizations that derive a range of measurable outcomes from the software investment. WorkTango's unified employee experience platform kept our company's culture alive even through the pandemic. We can continually measure both the pulse of our employees and see our data in real time, We rely on WorkTango to understand trends and the engagement of our global employee base. The ROI of WorkTango has been impactful culturally and organizationally,said Judy Hendriks, Chief People Officer of Harris, a provider of mission-critical global software solutions. WorkTango's holistic Employee Experience Platform offers organizations: Recognition & Rewards: The ability to amplify and incentivize key values and behaviors across the business. Employee Surveys & Insights: Functionality to measure employee and team engagement across the entire employee lifecycle and collect authentic feedback to support action. Goals & Feedback: Integrated technology to champion employee success with continuous alignment conversations, individual goal-setting, and company OKR tracking. When it comes to human resources technology, organizations are often faced with the choice of purchasing multiple best-of-breed solutions to meet their needs, or buying an expensive platform that offers hundreds of features yet still falls short in one or two critical areas, WorkTango has built an elegant and affordable platform inclusive of everything needed to: help organizations regularly gather and act on company-wide, team, and individual insights; measure employee engagement and recognize and reward employees in real-time; and support employee-company alignment through integrated goal setting and feedback,said Bret Starr, Partner and CEO of work-tech analyst firm The Starr Conspiracy. WorkTango's platform is the recipient of a number of awards, including Talent Culture's 2022 HR Technology Leader award. In 2022, WorkTango was named as a Leader across seven categories in G2's Summer Grid Report, including Employee Engagement and Employee Recognition. Beyond this industry recognition, WorkTango's platform is enabling greater employee retention and satisfaction for customers. Meredith, an agency customer who uses the WorkTango platform, credits it with a 50% reduction in staff turnover within 12 months. Randolph-Brooks Federal Credit Union attributes adopting WorkTango with a 68% increase in member service scores. About WorkTango WorkTango revolutionizes how the world's most forward-thinking companies engage and inspire their people. WorkTango offers the only Employee Experience Platform that enables meaningful recognition and rewards, offers actionable insights through employee surveys, and supports alignment through goal setting and feedback. WorkTango is built for the workplace we all want to be a part of – where priorities become clear, achievements are celebrated, and employees have a voice.

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HR ANALYTICS,HR STRATEGY

Bambee Named to Inc.’s Inaugural Power Partner Awards

Bambee | November 07, 2022

Bambee, the company that makes human resources affordable for small to medium-sized businesses, announced today that it has been selected for Inc. Business Media’s inaugural Power Partner Awards. This roundup honors B2B organizations across the globe with proven track records in supporting entrepreneurs and helping startups grow. The list recognizes 252 firms in marketing and advertising, health and human resources, financial planning, engineering, logistics, and security, as well as other areas of business. All 252 companies received top marks from clients for being instrumental in helping leadership navigate the dynamic world of startups. These B2B partners support entrepreneurs across various facets of the business, including hiring, compliance, infrastructure development, cloud migration, fundraising, and more, allowing founders to focus on their core missions. “Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization’s journey. Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life,” - Scott Omelianuk, Editor-in-Chief of Inc. Business Media Allan Jones, Bambee CEO & Founder, states: We are thrilled to be honored by the world's most trusted business-media brand, Inc. And we have our clients to thank for this. Ranked by Forbes as one of America’s best startup employers in 2020, 2021, and 2022, Bambee is a venture-backed Series C business. Investors include SoftBank, QED Investors, Greycroft, Alpha Edison, Mucker Capital, and Ken Chenault (prev. 20-year CEO, American Express). Bambee’s team is developing and deploying best-in-class human resources technology and services, with the aim of completely reshaping the employment dynamic for America’s small businesses. Its flagship HR Manager product aims to serve those businesses that need HR but often lack the resources to afford it. Bambee solves that problem by offering HR at prices as low as $99/month. Inc. partnered with leading global social and media intelligence platform Meltwater to develop a proprietary methodology that uses sentiment from online conversations about organizations and translates it into numerical scores. Companies were evaluated on commitment, reliability, trust, creativity, supportiveness, and other virtues that offer value to clients. Inc. also conducted surveys to gather client testimonials as part of the process. About Bambee Allan Jones founded Bambee in 2016. Bambee has been at the forefront of solving HR problems for small businesses since its inception. Bambee puts their customers HR on autopilot, starting with a dedicated HR manager and smart automation. Bambee helps each company navigate the complex regulatory world of compliance, HR policy, employee relations, and HR strategy -- including internal investigations, hires, furloughs, and return to work procedures. The combination of a real HR manager coupled with an intelligent software platform gets Bambee customers to HR compliance and helps keep them compliant. In October 2021, Goldman Sachs celebrated Jones as one of the 100 most intriguing entrepreneurs, at their Builders + Innovators Summit. For three years running, Forbes has named Bambee a top startup employer in the U.S., and in 2022 listed Bambee as top 5 in Los Angeles. About Inc. Business Media The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community they need to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc.

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DIVERSITY AND INCLUSION

UKG Expands Opportunity for DEI&B Technology Ecosystem with Accelerator Program

UKG | October 14, 2022

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced its new UKG Diversity Accelerator Program, which funnels highly targeted and meaningful support and resources to the diverse-owned and diversity-focused technology ecosystem while helping to maximize supplier diversity in the human capital management (HCM) market. Technology partners accepted into the Diversity Accelerator Program pay no annual fee to join one of the world’s largest and most collaborative partner networks wholly focused on the HCM industry, and receive free engineering and architectural support, go-to-market strategy planning, marketing resources, and business and leadership coaching to help grow their businesses. Partners additionally gain access to more than 70,000 UKG customers worldwide through the UKG Marketplace, an expansive hub that connects customers with innovative solutions and services to create more inclusive employee experiences for all. “Diversity, equity, inclusion, and belonging are critical to driving innovation and growth, By accelerating our investment in this area to empower our ecosystem and expose partners to new opportunities that will help their solutions thrive, our customers gain expansive access to solutions and services to help kickstart or advance their DEI&B initiatives. We’re giving our customers and partners a clear runway to create a culture where every single person can thrive at work.” -Brian K. Reaves, chief belonging, diversity, and equity officer at UKG The first of many companies to enter the UKG Diversity Accelerator Program include: Clovers, an interview intelligence platform that analyzes video interview conversations and pulls out key insights for faster hiring, team collaboration, and more data-backed hiring decisions; Diverst, a mobile-enabled DEI&B culture platform that helps organizations create and manage employee resource groups (ERGs), build an engaging workplace culture, and manage, grow, and track the progress of their diversity and inclusion programs; Employee Cycle, an HR analytics dashboard that pulls together disconnected employee data across multiple HR systems into one real-time, centralized, and shareable view; Hive Learning, a programmatic peer learning platform that helps enterprise companies run digital culture change programs at scale, embedding behavior change by getting everyone on the same page about what good behavior looks like and giving people the tools to hold one another accountable; HourWork, a recruitment and retention platform that helps employers who employ hourly workers increase applicant flow by engaging past applicants and former employees, uncover what matters most to their employees, and improve retention through automated check-ins at key milestones; Textmetrics, a smart writing assistant platform that helps HR managers write effective and accurate content and remove biased language from job postings, improving organizational communications overall; and WayUp, a recruitment platform that empowers organizations to build a diverse talent network by sourcing qualified candidates, primarily from underrepresented groups, for entry-level roles and internships. All seven inaugural partners will exhibit at UKG Aspire, live in Las Vegas, November 6-9. We are in a unique position to help companies around the world build healthy, diverse organizations and unlock their greatest potential, Today, we are accelerating this journey to help every one of our customers adopt a technology-enabled Life-Work philosophy that empowers their people to achieve a sense of belonging and sustains individual and business performance through diversity, equity, and inclusion initiatives. The Diversity Accelerator Program is uniquely positioned to lift up the diverse-owned and diversity-focused technology ecosystem and supports our purpose to make the working world a better place for all,said Chris Todd, CEO at UKG. About UKG At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.

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Spotlight

Is your business ready for a unified HR and time & attendance solution that aligns company goals, nurtures employee development, and improves compliance, all while promoting accountability throughout the organization? If so, then your business is ready for the manager self service site from APS, which allows managers to handle all of their HR and time & attendance responsibilities in one location. The manager self service site is available on any mobile device! With our cloud-based configurable core HR, online payroll, and time & attendance solution, APS equips managers with the tools to access information and take action. Get a demo now!

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