REMOTE WORKFORCE

The Best Employee Monitoring Software Solutions of the Year Revealed

SoftwareReviews | June 17, 2022

Winner_News.jpg
SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Employee Monitoring Software Data Quadrant. It has named two providers as Gold Medalists.

Employee monitoring software helps companies access and supervise employees, no matter where they work. It collects data from employees’ web and application usage to track activity, time, and productivity from a central location. An organization can identify areas of improvement through these insights. It can also determine if set processes are working efficiently or need to be changed to achieve business goals.

The top employee monitoring software providers for 2022 have been identified based on verified survey data collected from end users on SoftwareReviews. A composite satisfaction score called a Composite Score (CS) that averages four different areas of evaluation: Likeliness to Recommend, Vendor Capabilities, Product Features, and Net Emotional Footprint is used to rank providers.

The 2022 Employee Monitoring Software Gold Medalists are as follows:
 Insightful (formerly Workpuls), 8.9 CS, had the highest ranking for business value creation.
 Time Doctor, 8.6 CS, had the highest ranking for task tracking.

SoftwareReviews’ reviews provide the most accurate and detailed analysis of a complicated and ever-evolving market. The data comes from real end-users who use the software daily and from IT professionals involved in the procurement, implementation and maintenance of the software.

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HR PRACTICE,EMPLOYEE EXPERIENCE

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Navigate360 | September 09, 2022

Navigate360 has been named a 2022 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the second time that Navigate360 has received the prestigious award. “Our 2022 NorthCoast 99 recognition is a testament to all of our team members’ hard work and passion for our culture, mission, values, and each other, In addition to our national Great Place to Work® Certification™, the NorthCoast 99 award is another acknowledgment that our organization attracts, develops and retains top performers – people who drive innovation through the pursuit of our mission to end targeted school violence and self-harm and to put school communities on a path to growth and success. Whole-child safety takes the whole community, and it is that shared belief that makes a difference.” -Navigate360 CEO, JP Guilbault NorthCoast 99 winners participated in a rigorous application process that asked for detailed information about how their organizations excel in the areas of organizational strategy, policies and benefits; talent attraction, acquisition and onboarding; employee well-being; employee engagement and talent development; total rewards; and diversity, equity and inclusion. Navigate360 stands for an equitable world and workplace; for inclusivity and respect for people, their views and their practices; for seeing possibilities and building bridges to a world absent of fear; and for kindness, passion and purpose. Without our dedicated employees, none of this is possible. I am humbled and honored every day to be part of this organization, Guilbault continued. It’s no surprise that the 2022 NorthCoast 99 winning organizations are leading our region! These outstanding companies prioritize the employee experience, offering attractive benefits and innovative policies that today’s workforce demands. We are thrilled to recognize the winning companies and look forward to sharing their success stories, said ERC President Kelly Keefe. Maintaining this recognition is not something we take lightly. Our mission and our employee experience go hand in hand, and we make them top priority every single day, We owe our continued success to our dedicated employees. They are the reason for this recognition, and we look forward to attracting, cultivating and maintaining additional talent as we continue to grow our award-winning team. Our world needs Navigate360 and everyone who supports our meaningful initiatives,added Navigate360 Chief Human Resources Officer Alex Teodosio. About Navigate360  Navigate360 is the most widely chosen safety partner in the United States, protecting more than 50,000 districts, schools, law enforcement agencies, businesses and houses of worship nationwide. For more than 20 years, we’ve helped communities mitigate and reduce acts of violence with solutions backed by research and developed by industry experts. Through our complementary and integrated suite of safety and wellness solutions, we enable organizations to enhance their safety plans with threat detection and prevention, mental health and wellness, safety management and preparedness, and active shooter response training. The success of every Navigate360 partner is ensured with world-class, U.S.-based safety consultants who help customize, implement and support our solutions. About ERC For over 100 years, ERC has been a trusted resource for organizations in Northeast Ohio and around the country. ERC helps leaders build great workplaces through thought leadership, comprehensive data and HR solutions that include membership, training and professional development, consultative services, and more. ERC is the founder and producer of the NorthCoast 99 awards program and sponsors the ERC health insurance program for Ohio employers.

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TALENT ACQUISITION

Alorica Hires Industry HR Leader Asma Sultana as Vice President of Corporate Talent Acquisition

Alorica | July 08, 2022

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, today announced it has hired highly-experienced recruiting and human resources (HR) executive Asma Sultana as the company’s Vice President of Corporate Talent Acquisition. In this newly-created role, Sultana is responsible for developing and implementing Alorica’s global strategy of hiring world-class associates for corporate business functions including its Digital Business Center (DBC) based in Bengaluru, India. The DBC is Alorica’s innovation lab dedicated to designing and deploying the CX provider’s newest digital products and service capabilities. Additionally, Bengaluru and Mohali are growing markets where Alorica continues to expand its operations with more than 2,460 local employees. Sultana, who also lives in Bengaluru, reports directly to Colleen Beers, Chief Administrative Officer. Sultana brings a diverse recruiting perspective and a track record of success in transforming global recruiting teams for multinational corporations. With more than 20 years of HR management experience including a specialized focus on building people-focused, performance-based programs, Sultana has a deep understanding of today’s global workforces and the corporate values that resonate with employees. She most recently served as Senior Vice President for Leadership Hiring at Accenture Operations. Prior to this role, she played several key roles as HR Business Partner, Talent Strategist and Industry Group HR lead for Accenture’s Technology Division, supporting India and other regions including North America, LATAM, EMEA and APAC. In addition, she has held HR positions at HP and LG. Sultana is a law graduate from Bangalore University Law College and has earned a Postgraduate Degree in Human Resources from XLRI Jamshedpur. “As Alorica continues to grow and the extensive digital CX needs of our clients evolve, the timing was right to add a senior talent acquisition executive to our Employee Experience management team to oversee this critically-important human element of our business,” said Beers. “Alorica is committed to finding and retaining high-caliber professionals all around the world, so Asma’s proven leadership and culturally diverse experience will play a major role in our ability to draw in technically-skilled candidates around the globe who embrace Alorica’s mission. And that’s how we’ll continue to maintain our award-winning work environment, while exceeding client expectations.” “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “Today’s employee experience strategies, especially those for global CX specialists such as Alorica, require an extraordinary amount of insight, adaptability and finesse to effectively design and implement in this competitive market,” said Sultana. “No company can be successful without investing in hiring and keeping the right people, and Alorica has thrived in this area through its people-first approach. I personally feel energized by, and connected to, Alorica’s vision of making lives better, and I look forward to leveraging my expertise to expand and enhance the company’s talent acquisition initiatives.” Named a Leader in the 2022 Gartner Magic Quadrant for Customer Service BPO, Alorica has significant experience formulating and managing CX programs around the world. As Alorica grows its global footprint, Sultana will set the vision, strategy, and leadership for Alorica’s talent acquisition team dedicated to attracting and hiring the best employees for the company’s corporate and shared services functions. This includes developing and executing Alorica’s employer branding strategy to support key business functions, including IT, workforce planning, quality control, finance, training, and employee experience. Sultana will work closely with Alorica’s executive leadership team to create customized recruitment strategies and help orchestrate the entire hiring process from beginning to end. About Alorica Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. With a track record of creating long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 16 countries worldwide. To learn more, visit www.alorica.com.

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HR PRACTICE,EMPLOYEE EXPERIENCE

Click Boarding Launches New Campaign to Improve Employee Onboarding

Click Boarding | September 01, 2022

Click Boarding, LLC, the award-winning onboarding and employee experience platform, announced the recent launch of a new brand campaign reflective of today's ongoing talent wars. Coined the Valley of UncertaintyTM by the company's executive leaders, the concept represents the worrisome time for candidates as they transition from recruitment into the day-to-day business as an employee. It's also when newly hired employees are at the highest risk of leaving an organization. When combined with a lack of investment from leadership, the outlook can be dismal. To underscore the threat the Valley poses in today's volatile talent market, Click sponsored Boston-based Madeline Laurano of Aptitude Research for an in-depth analysis on the real state of onboarding. Head of Marketing Michelle Graham says although not surprising, the data provided by Aptitude Research was jarring. The report validated our suspicions: onboarding remains stagnant, while other HR technology investments have risen over the past several years. We've always known the first 90 days are critical for retention; this study confirms that the onboarding period is now more important than ever, with deep impacts on an organization's bottom line. Graham says the campaign kicked off with a Click-hosted webinar on Thursday, Aug. 11, 2022, with an engaging discussion of the intelligence and statistics featured in Laurano's exclusive report. Additionally, Graham added the campaign includes a Tech Talk on the Valley of Uncertainty at the HR Tech Fall 2022 exposition in Las Vegas, Nevada, from Sept. 13-16, 2022. About Click Boarding, LLC Founded in 2014 and headquartered in Minneapolis, Minnesota, Click Boarding, LLC is an employee experience platform providing compliant HR solutions that impact first-year employee growth and retention. With a seamless, mobile-first platform, we help leading enterprise organizations deliver modern, guided lifecycle experiences throughout the entire employee journey, from preboarding to offboarding. Our technology and unparalleled expertise help Fortune 500 companies achieve a higher return on investment.

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DIVERSITY AND INCLUSION

O’Reilly Awarded for “Best Diversity, Equity & Inclusion Strategy” by Brandon Hall Group

O’Reilly | September 07, 2022

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Furthermore, 62% of its Superstream Series speakers in H1 came from diverse backgrounds. Furthering its broader set of goals to create opportunities inclusive of all genders, races, ethnicities, religious views, sexual orientations, ages, and abilities, O’Reilly also reignited its Diversity & Inclusion Scholarship Program. Originally created to grant deserving talent from marginalized communities admission to its in-person events, the closure of O’Reilly’s conference business led the company to rethink how it could provide underrepresented technical talent with access to its community of experts. In 2021, O’Reilly revamped its scholarship program to award 500 people from underrepresented groups free subscriptions to its online curriculum for one year, including access to unlimited live online training courses and live virtual events such as O’Reilly’s popular Superstream Series. These users just completed their yearlong memberships, during which they consumed more than 480,000 units of content across nearly 5,000 unique resources on the O’Reilly platform. “Part of the challenge of improving diversity across the industry is showing diverse groups that there is a place for them within the technology community, Instead of waiting for these skilled individuals to find us, we’ve created initiatives at O’Reilly that aim to seek out talent from these underrepresented groups and provide them with a platform which supports them in sharing their valuable technical expertise and developing the skills needed to break through barriers within the field. While we’ve worked hard to bring balanced representation to the industry, we recognize that there’s still much more to do and are continually raising our goals to increase diversity both within the platform and within our workforce.” -Laura Baldwin, president at O’Reilly Beyond developing initiatives to improve representation within its platform, O’Reilly also set aggressive hiring goals to build a more diverse organization. In 2021, O’Reilly aspired to bring in 40% of its new hires from underrepresented groups. The company surpassed this goal and achieved 51% representation from underrepresented communities, with women making up 44% of its workforce well above the U.S. tech industry average of 28.8%. In 2022, O’Reilly increased its hiring goals by 20%, targeting 43% of new hires to come from diverse backgrounds. So far this year, 72% of new hires identify as members of underrepresented groups. Excellence Award winners distinguish themselves through their growing understanding that all the functions of HCM are integrated and must work together to move businesses forward, It is a pleasure to see more organizations collaborating across functions and getting more sophisticated and accomplished at delivering measurable benefit through ground-breaking HCM practices. For example, it was inspiring to see how diversity, equity, and inclusion initiatives are increasingly embedded into people and business strategies and cultures. We saw more alignment between HCM and business objectives than ever before,said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the HCM Excellence Awards program. O’Reilly is actively hiring for a number of open positions, including roles within its customer success, data science, engineering, product management, marketing, and operations teams. About O’Reilly For over 40 years, O’Reilly has provided technology and business training, knowledge, and insight to help companies succeed. Our unique network of experts and innovators share their knowledge and expertise through the company’s SaaS-based training and learning platform. O’Reilly delivers highly topical and comprehensive technology and business learning solutions to millions of users across enterprise, consumer, and university channels. For more information, visit www.oreilly.com. About Brandon Hall Group Brandon Hall Group operates the largest and longest running awards program in Human Capital Management. As an independent HCM research and analyst firm they conduct studies in Learning and Development, Talent Management, Leadership Development, Diversity, Equity & Inclusion, Talent Acquisition and HR/Workforce Management. These benchmark studies help organizations by providing strategic insights for executives and practitioners responsible for growth and business results. Coupling the research studies with the best practice from the awards, Brandon Hall Group has helped more than 10,000 clients globally and more than 28 years of delivering world-class research and advisory. At the core of our offerings is a membership program that combines research, benchmarking and unlimited access to data and analysts. Membership enables executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. Brandon Hall Group has also launched professional certifications for business and human capital management professionals to upskill themselves and gain credentials for career advancement.

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