RECRUITMENT & RETENTION
SHRM | December 14, 2021
Three recently published reports suggest that while the demand for technology will remain high in 2022, skilled IT workers will be hard to find and difficult to keep.
These trends will disrupt technology projects, but they will also close the gap between technology and HR leaders according to a survey report titled The Impact of Technology in 2022 and Beyond: an IEEE Global Study.
The report reveals that 97 percent of IT leaders agree that their team is working more closely than ever with human resource leaders to implement workplace technologies—though it may take longer than usual due to the staffing shortages.
The Institute of Electrical and Electronics Engineers (IEEE) report, which was published in November, relied on 350 chief information officers, chief technology officers, IT directors and other technology leaders in the U.S., China, U.K., India and Brazil who work at organizations with more than 1,000 employees across multiple sectors.
The IT leaders shared their views on the state of HR technology as the impact of COVID-19 continues to change the workplace.
Respondents predict that in 2022 they'll have a plethora of difficult IT problems to solve:
Maintaining strong cybersecurity for a hybrid workforce of remote and in-office workers (83 percent).
Managing return-to-office health and safety protocols, software, apps and data (73 percent).
Deciding what technologies are necessary for their company in the post-pandemic future (68 percent).
Recruiting technologists and filling open tech positions will be difficult to do in the year ahead (73 percent).
A survey published in October by TalentLMS, part of the Epignosis Group of Companies, and recruiting software company, Workable, suggests there's more trouble ahead. The companies polled 1,200 IT workers for its report and found 72 percent of respondents in the U.S. said they are thinking of quitting their jobs in the next 12 months.
Respondents cited several reasons to quit, with 41 percent saying their jobs had limited career progression, 40 percent noting a lack of flexibility in working hours, and 39 percent citing a toxic work environment.
"The percentage of IT workers [who] are thinking about quitting their jobs is higher than I would imagine,"
- Periklis Venakis, chief technology officer at Epignosis.
Venakis said employers will have to adapt to remote work, which will continue after the pandemic ends. He added that HR should see this as an opportunity because companies can find employees in markets that were closed to them prior to the pandemic.
One company that is watching its IT staff turnover rates is Cloudflare Inc., an infrastructure and website security company based in San Francisco.
According to Janet Van Huysse, Cloudflare's senior vice president and chief people officer, since the pandemic began, the company's employee turnover rate peaked in May 2021. Cloudflare has more than 2,200 employees and an IT organization of 964 workers globally.
"Since March 2020, the IT organization accounted for approximately 30 percent of all our terminations, most of which were voluntary, Primarily, these were due to either career progression, opportunities elsewhere, or because of performance or capabilities fit,"
-Janet Van Huysse, Cloudflare's senior vice president and chief people officer
She agreed with the 2021-2023 Emerging Technology Roadmap for Large Enterprises report from Gartner Inc., published in September, in which 64 percent of IT executives cite talent shortages as the most significant barrier to the adoption of emerging technology, compared with only 4 percent in 2020.
Gartner's survey also showed that among the technology areas affected by IT talent shortages are computer infrastructure and platform services, network, security, digital workplace, IT automation, storage and database systems. IT executives cited talent availability as the main adoption risk factor for the majority of IT automation technologies (75 percent) and nearly half of digital workplace technologies (41 percent).
Yet across all technology domains, 58 percent of respondents reported either an increase or a plan to increase emerging technology investment in 2021, compared with 29 percent in 2020.
As companies seek IT skills, Huysse said HR leaders need to be open-minded about where talent comes from and embrace unconventional paths to tech by using more inclusive hiring strategies.
She added that looking in unconventional areas for talent also means seeking applicants from more geographies. While a larger talent pool diversifies the candidate pipeline, it also creates more complexities for organizations. HR leaders must be flexible in their approach and be ready to support teams and leaders as they make this transition.
UKG | June 09, 2022
As organizations continue to grapple with the perpetual labor shortage, UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today welcomed new technology partners focused on hiring, retaining, and developing people into the UKG Marketplace.
“With more than 250 overall partners, UKG actively collaborates with solution providers that play a critical role in our customers’ IT infrastructure to simplify the employee technology experience, By leveraging our open-platform architecture, we’re able to help UKG customers become even more responsive to the constantly changing needs of both their people and their businesses, especially during the labor shortage.”
-Mike May, vice president of technology partnerships at UKG.
There are more than 11 million job openings across the U.S. — nearly twice as many as available job candidates. The UKG Marketplace has added pre-built integrations with Appcast, which provides programmatic job advertising software; CareerBuilder, a leading source for job opportunities and advice; and Phenom, which delivers artificial intelligence (AI)-powered talent experiences to help global enterprises hire, develop, and manage their people. Additionally, Paradox’s conversational recruiting assistant can help candidates apply for jobs via chat or text messaging.
As organizations work to shorten interview timelines to ensure they don’t miss out on qualified candidates, enhanced data sharing between UKG and Cangrade, Harver, and Humantelligence allows organizations to benefit from their preferred solution, each of which provides a unique suite of tools and technology to ensure job fit, leverage data-driven assessments, or optimize hybrid or remote team effectiveness.
The introduction of Trusaic’s PayParity to the UKG Marketplace provides organizations with an enhanced pay equity auditing solution with real-time equity analytics and an option for professional consultations, complementing existing pay equity tools within UKG solutions. As part of its commitment to pay equity, UKG recently announced a historic multi-year partnership with the National Women’s Soccer League in support of the UKG Close the Gap campaign.
With HCR Software’s CompXL, compensation professionals have access to best-in-class compensation and incentive modeling. Additionally, organizations can now offer employees expanded integrated financial wellness offerings with Vault, which provides student loan repayment optimization strategies and counseling and makes it easier for employers to make repayment contributions.
According to a recent UKG report, a perceived lack of career development opportunities is one of the top reasons that both employees and managers are quitting their jobs during the labor shortage. Now, in addition to the performance development and learning tools available in UKG Pro, UKG Ready, and UKG Dimensions, organizations can create more seamless performance workflows with Betterworks, HRSoft’s PERFORMview, and PerformYard to better provide continuous feedback, align goals with organizational objectives and performance, and foster more productive conversations about long-term career aspirations.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
RECRUITMENT & RETENTION
EY | February 07, 2022
The United Service Organizations (USO) and Ernst & Young LLP (EY) are joining forces to support professional development within the military community. During a three-year strategic relationship, the USO and EY will create career and mentorship opportunities for service members and their spouses.
"The USO and EY share a commitment to helping others become the best versions of themselves. This relationship will allow thousands of our brave troops and their spouses to plan rewarding professional lives that leverage their unique skillsets, EY representatives already sit on six USO advisory boards throughout the United States, and we are looking forward to even more cross-organization engagement in the future."
-USO CEO and President J.D. Crouch II.
A $1.5M donation and pro bono services from EY will support numerous USO initiatives between Jan. 2022 and Dec. 2024. These include the USO Pathfinder® Transition Program, which connects the military community to employment, education, financial readiness, and mentorship opportunities. It is a crucial resource for the 200,000-plus service members and 650,000-plus military spouses who experience a major life transition each year.
The strategic relationship will also strengthen EY's hiring initiatives while raising awareness of the USO's important role in military career development. EY employees will have a chance to meaningfully engage with service members through mentorship, board positions, and storytelling. Each interaction will help bridge the military-civilian divide and give more than thanks to those in uniform.
About the USO:
The USO strengthens America's military service members by keeping them connected to family, home, and country, throughout their service to the nation. At hundreds of locations worldwide, we are united in our commitment to connect our service members and their families through countless acts of caring, comfort, and support. The USO is a private nonprofit organization, not a government agency. Our programs, services and entertainment tours are made possible by the American people, the support of our corporate partners, and the dedication of our volunteers and staff. To join us in this important mission and learn more about the USO, please visit USO.org or follow us on Facebook, Twitter, and Instagram.
EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Contemporary Services Corporation | January 23, 2022
Contemporary Services Corporation (CSC), The Leader in Crowd Management & Employee Owned, is proud to announce a new partnership with The Dollar Loan Center located in Henderson, Nevada.
The Dollar Loan Center is a 6,000 seat, world-class multi-purpose venue that was built on the site of the former Henderson Pavilion and is the home of the Henderson Silver Knights of the American Hockey League, the Vegas Knight Hawks of the Indoor Football League, and the Southern Nevada Sports Hall of Fame. In addition to hockey & football, The Dollar Loan Center will host a variety of events year-round, including but not limited to festivals, conventions, concerts and performing arts productions, high school and higher education graduations and events, community and civic events, and sporting events of all kinds with the Big West Basketball Championship being the first scheduled event March 8-12, 2022.
CSC Las Vegas will be providing crowd management & security services under the direction of Jomo Henry, Director of Security and ticket takers, ushers, & guest services under the direction of Joseph Ralston, Director Guest Services.
"our team is honored to be selected to join The Dollar Loan Center TEAM and as a team, we look forward to creating both a memorable & positive experience for all the fans, families, and guests who attend our events at The Dollar Loan Center."
-Jay Purves, CSC Vice President of Nevada
About Contemporary Services Corporation (CSC) -
Contemporary Services Corporation (CSC) is recognized worldwide as the pioneer and expert in the crowd management field. CSC developed the concept of peer group security techniques, and through nearly five decades of continual refinement and evolution, CSC has successfully remained the leader in the crowd management and event security industry. Established in 1967, CSC currently operates over 50 branch offices throughout the United States and Canada. Experience includes crowd management services for over 150 stadiums, amphitheaters, and arenas, as well as nearly 100 universities, 45 convention centers, 9 NFL teams, 6 MLB teams, 7 MLS teams, 5 NHL teams, and 4 NBA teams. CSC has provided services for every type of entertainment and sporting event, including 31 Super Bowls, 6 World Series, 2 MLB All-Star Games, 7 NCAA Men's Final Four, 10 annual College Bowl Games, 5 NBA Finals, 10 Olympic Games, 5 Presidential Inaugurations, 4 Papal Visits, and 2 FIFA World Cups. Other relevant experience includes national music concert tours such as: U2, Beyonce, One Direction, Guns 'n Roses, Coachella Valley Music and Arts Festival, The PGA Championship, Houston Livestock Show and Rodeo, the US Open Tennis Championships, and the Indianapolis 500.