TALENT MANAGEMENT

U.K. Essential Services Provider Selects UKG to Support Rapid Growth, Empower Its 10,000-Employee Workforce

UKG | May 21, 2022

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UKG, a leading provider of HR, payroll, and workforce management solutions for all people, announced today that M Group Services, one of the largest essential infrastructure services organizations in the U.K. and Ireland, has selected UKG Dimensions to support its rapid growth and provide a more transparent and empowering employee experience.

M Group Services employs more than 10,000 skilled specialists and provides services within the water, energy, transport, and telecommunications sectors. With 240 locations, 19 operating businesses, and continued growth by acquisition, the organization sought a flexible workforce management solution to support its complex and highly remote workforce as well as improve productivity and operational efficiency.

“We have a mix of salaried and hourly employees, including meter readers, utility workers, field systems technicians, and engineers — many who work offsite each day. There’s also a lot of complexity in our business and how we pay people based on the type of work they do, For years, we’ve relied on spreadsheets to capture the hours our employees work, which has proved to be a cumbersome and inaccurate operation. Dimensions will automate those processes to ensure we’re getting the data right and paying our people correctly. Dimensions will empower our people to be in control of their time by allowing them to record their hours directly in the system, In turn, that will give us much-needed, real-time visibility into labor hours so we can charge clients correctly and ensure every employee paycheck is accurate.”

- Colin Jellicoe, group human resources director at M Group Services.

A key driver for the organization’s selection of Dimensions is the ability to integrate with the company’s payroll solution, which M Group Services estimates will save more than $1 million in administrative costs.

Jellicoe added that the Dimensions mobile app will deliver a more transparent and engaging experience for all employees, which is critically important to the organization.
M Group Services believes the increase in employee engagement will result in an increase in retention.

About UKG
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.

Spotlight

While filling out W-4s and signing up for a benefits program are a necessary component of any new hire process, onboarding involves much more than filling out paperwork. Employee onboarding introduces new hires to the values, cultural aspects and people of the company.


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