LumApps | February 04, 2022
LumApps, a leading Employee Experience Platform, announced that it has signed an agreement to acquire HeyAxel, a powerful no-code HR automation and employee onboarding solution. The acquisition builds upon LumApps' continued growth and promises to accelerate the delivery of LumApps' unique vision: an entirely personalized experience for each employee.
The HeyAxel solution will be fully integrated with LumApps' Employee Experience Platform. The integration of the two products and teams will accelerate LumApps' employee journeys roadmap with an additional team of experts plus an adaptable, omnichannel orchestration engine, broadcast capabilities, quizzes, surveys, and HeyAxel's out-of-the-box journey builder.
"The acquisition of HeyAxel allows us to take an innovative step forward in our product development by adding an easy-to-use journey engine that makes it simple to create personalized, smart, and integrated journeys. Our customers will be able to deliver tailored information and insights to their employees at every stage of their tenure to improve engagement and promote positive experiences,"
- Sébastien Ricard, CEO at LumApps.
An Employee Journey is an orchestrated set of communications, information, and activities that are designed to inspire action, promote engagement and maximize the Employee Experience at a certain point in the employee lifecycle. Personalized communications throughout the employee lifecycle can have a significant positive impact on engagement, motivation, and long-term success in the workplace.
With HeyAxel's no-code tooling, LumApps will develop additional prebuilt journeys making it simple for enterprises to tailor their journeys at each step of the entire employee lifecycle. LumApps customers will also be able to quickly and easily develop their own employee journeys to fit the unique needs of their employees and organizations.
"HeyAxel's no-code platform enables HR managers to easily create specific journeys like onboarding and career milestones, Joining LumApps will enable us to create additional components for all the various stages throughout an individual's tenure. This merger signifies the clear convergence in our vision of putting employees at center stage and ensuring cutting-edge and best-in-class journeys in an employee experience platform."
-Arnaud Weiss, CEO and Co-founder at HeyAxel.
"HeyAxel provides great value by improving the onboarding journey for our new employees and streamlining work automation. LumApps has been positioned as a leader in its industry by well-known analysts, powering internal communications for many large, global enterprises throughout the world. We are convinced LumApps and HeyAxel together will strengthen the digital employee experience by providing a personalized and holistic solution."
- Laura Nepert, Head of Recruiting at Renault Digital.
LumApps is a leading Employee Experience Platform first launched in 2015 to unify the modern workforce through better communication, engagement, and instant access to information. Integrated with Google Workspace and Microsoft 365, LumApps intelligently connects people, information, and business applications to empower employees and enhance productivity. The product tailors each experience to the unique needs of the employee, from executives and managers to frontline workers. LumApps is a true SaaS platform designed to scale to the needs of today's largest enterprises and is easily accessible across any device or language. With over 250 people in 7 offices located on three continents, LumApps serves prominent companies like Veolia, Airbus, Valeo, Air Liquide, The Economist and Electronic Arts, supporting more than 4 million users worldwide. To fuel its continued rapid growth and enhance the capabilities of its platform, LumApps has raised $70M in a Series C round in 2020.
beqom | May 23, 2022
5WPR, one of the largest independently-owned PR firms in the U.S., announces the creation of a specialty Travel Technology division, after welcoming multiple new clients within the industry this last month.
As an extension of 5WPR's technology practice, the travel tech division consists of clients that are a part of the travel booking experience, as well as brands offering unique experiences through the use of tech.
"The travel industry has forever been changed by the pandemic, and many of our clients provide improvements on the current experience, such as additional comfort in booking your vacation or alternative travel and destinations offerings, 5W welcomed our first travel tech client well over a year ago, and the outstanding work we've completed has drawn increased attention from others interested in how our offerings can support their work."
-5WPR CEO, Matthew Caiola.
5WPR's tech practice has grown to specialize in several highly-specialized areas and prides itself on being a leading adtech, martech and fintech public relations firm in the nation. The team delivers results through key industry relationships with influencers, bloggers, celebrities, and media. By implementing integrated PR, Digital, Influencer Partnerships and Social Media campaigns, 5W ensures maximum coverage for its clients.
PR services offered to travel tech clients include messaging and positioning, media relations, initial public offering media strategy, new market expansion campaigns, visibility programs, content creation, sponsorships/partnerships, digital media campaigns, event planning, thought leadership and speaking opportunities.
5W Public Relations is a full-service PR agency in NYC known for cutting-edge programs that engage with businesses, issues and ideas. With more than 250 professionals serving clients in B2C (Beauty & Fashion, Consumer Brands, Entertainment, Food & Beverage, Health & Wellness, Travel & Hospitality, Technology, Nonprofit), B2B (Corporate Communications and Reputation Management), Public Affairs, Crisis Communications and Digital Marketing (Social Media, Influencer, Paid Media, SEO). 5W was awarded 2020 PR Agency of The Year and brings leading businesses a resourceful, bold and results-driven approach to communication.
RECRUITMENT & RETENTION
TeleTech | January 19, 2022
TTEC Holdings (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that TeleTech has been selected as the Recruitment Team of the Year for the APAC Region by the HRO Today Association.
The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement. This award recognizes the Recruitment Team that demonstrated significant success and/or growth in the sourcing, candidate experience, employer branding, candidate selection, interviewing, offer process, and onboarding processes for its company.
"Our commitment to deliver humanity to business requires hiring top talent. Our recruitment team reaches for amazing every day, providing a world-class candidate experience from talent attraction to welcoming new hires during the onboarding process, We're honored that HRO Today Association selected our talent acquisition team for this award."
-David Bernal, executive director, TeleTech.
"The overall quality of the nominations received this year was exceptional, The inspirational and innovative stories told by the award submissions highlighted how committed the nominees are to creating positive change within HR."
-Renée Preston, Global Executive Director of the HRO Today Association.
TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
SHRM | March 28, 2022
The Department of Human Resources of RAK Government (DHR) signed a cooperation MOU with The American Society for Human Resource Management (SHRM) which is considered one of the most prestigious professional societies specialized in human resources management. The MOU aims to enable employees to receive specialized professional certification and benefit from the global best practices and experiences in line with the vision of RAK Government and its strategic orientation towards adopting best practices according to global standards.
Under this MOU, high quality training programs will be provided to RAK government employees working in HR departments to qualify them to receive professional certificates in human capital management which will enable them to cope with future changes. The MOU will facilitate SHRM membership for employees and provide them with the opportunity to attend international conferences held in MENA region. Furthermore, DHR practices and its latest systems and policies will be communicated under this MOU by publishing them in SHRM magazine and industry publications as well as using the assistance of SHRM experts and consultants in transferring their HCM-related knowledge and expertise.
It is worth mentioning that the Advanced HR Management Certification Program has been recently launched in cooperation with SHRM where the first batch included 24 HR units' managers. The program focused on the advanced skills in workforce planning, HR development, talent acquisition, succession planning, employee engagement, HR business partner, and HR strategy among many other topics that aim to develop and refine the talents that serve the area of human resources. In addition, the HR Fundamentals Certification Program has been given to 24 HR specialists to build a solid foundation for professional capabilities in this field.
"RAK government strives to open doors for cooperation and partnership with leading organizations that contribute to the development of human capital and enhance the work systems in areas that support the strategic plans and the requirements of comprehensive development. This cooperation is undoubtedly considered an important step towards building talents that adopt the latest knowledge and practices in HR management across RAK government entities."
-H.E. Dr. Mohammad Abdullatif Khalifa
"This alliance with RAK government will enable both organizations to work hand in hand for shaping and enhancing employees' career in the field of HR management. This MOU will also help establish a sustainable foundation for building a productive and impactful workforce across RAK government entities. SHRM is committed to provide employees with the best knowledge and practices in this field through its educational programs, professional activities, and topics which help put employees at the highest levels of qualification and professionalism. With over 310,000 members in over 165 countries, SHRM is considered one of the world's largest HR management associations as it is the flagship brand for global accredited certifications, professional development programs, and other advisory services as well as hosting world class HR events and conference."