On December 22, Ventana Research announced its 2022 value index on workforce management and WorkForce Software achieved the top position and positioned itself as a Value Index Leader. WorkForce Software is a premier provider of integrated employee experience and workforce solutions globally. The research recognized the organization as an Exemplary Vendor across six categories: Overall, Capability, Customer Experience, TCO/ROI, Usability, and Reliability.
The index evaluates 13 vendor solutions using a specific methodology created by Ventana Research. It conducts a software assessment in seven key areas that determines buyer needs as driven by Ventana experience and research. The Value Index is aimed at providing an objective approach to research and guidance for organizations that are looking to assess the potency of their software in line with business and IT objectives.
Workforce management is gaining traction as more and more organizations focus on transforming their employee management and communications digitally.
“Modern workforce management technology is increasingly viewed as critical for creating an engaged and inclusive workforce. Innovative software companies like WorkForce Software also deliver competitive advantages by helping customers materially elevate organizational agility and collaboration."
- Steve Goldberg, VP and Research Director, HCM at Ventana Research
In June this year, WorkForce Software launched upgrades to its WorkForce Suite to reflect the increased emphasis on data-driven improvements in employee experience that result in more engagement and reduced retention rates.
“WorkForce Software's leadership position in Ventana Research's Workforce Management Value Index confirms our commitment to consistently delivering valuable solutions to our customers. Our dedicated teams at WorkForce Software are committed to ensuring our customers are able to solve real challenges and realize a return on their software investment. We are driven to create the best modern workforce management solution with EX and AI, delivered on a modern cloud platform, and connect people wherever they are, no matter if they work behind a desk or have a critical deskless role interfacing with customers or delivering goods and services."
- Joe Ross, Chief Product Officer at WorkForce Software