WORKFORCE MANAGEMENT

WorkForce Software Leads the Ventana Research Workforce Management Value Index in Six Categories

Ventana Research | December 27, 2021

On December 22, Ventana Research announced its 2022 value index on workforce management and WorkForce Software achieved the top position and positioned itself as a Value Index Leader. WorkForce Software is a premier provider of integrated employee experience and workforce solutions globally. The research recognized the organization as an Exemplary Vendor across six categories: Overall, Capability, Customer Experience, TCO/ROI, Usability, and Reliability.

The index evaluates 13 vendor solutions using a specific methodology created by Ventana Research. It conducts a software assessment in seven key areas that determines buyer needs as driven by Ventana experience and research. The Value Index is aimed at providing an objective approach to research and guidance for organizations that are looking to assess the potency of their software in line with business and IT objectives.

Workforce management is gaining traction as more and more organizations focus on transforming their employee management and communications digitally.

“Modern workforce management technology is increasingly viewed as critical for creating an engaged and inclusive workforce. Innovative software companies like WorkForce Software also deliver competitive advantages by helping customers materially elevate organizational agility and collaboration."

- Steve Goldberg, VP and Research Director, HCM at Ventana Research

In June this year, WorkForce Software launched upgrades to its WorkForce Suite to reflect the increased emphasis on data-driven improvements in employee experience that result in more engagement and reduced retention rates.

“WorkForce Software's leadership position in Ventana Research's Workforce Management Value Index confirms our commitment to consistently delivering valuable solutions to our customers. Our dedicated teams at WorkForce Software are committed to ensuring our customers are able to solve real challenges and realize a return on their software investment. We are driven to create the best modern workforce management solution with EX and AI, delivered on a modern cloud platform, and connect people wherever they are, no matter if they work behind a desk or have a critical deskless role interfacing with customers or delivering goods and services."

- Joe Ross, Chief Product Officer at WorkForce Software

Spotlight

This article by Doug Howard in Training Industry Magazine aptly sums up the hot trends that have dominated the HR industry this year. We believe that some of these trends should also be picked up and implemented by learning and development professionals next year too. After all, we design for employees; it helps if we know what motivates them to perform better at the workplace and how we can keep them hooked to the courses that training managers and the C-suite commission spend thousands of dollars on to create.


Other News
PAYROLL

Greenshades Software Announces Strategic Alliance with Lathem Time

Greenshades Software | May 02, 2022

Greenshades Software, a leader in Payroll, HR, and Compliance Solutions for midsized companies, and Lathem Time, a leading provider of employee time and attendance management systems, today announced the signing of a strategic partnership. Through the agreement, the companies will integrate with each other's platforms, creating an advanced end-to-end labor management solution. "At Greenshades, we're always looking for new ways to simplify, streamline, and automate Payroll and HR functions for our clients and the workers they support, For organizations that need more granular control of pay rules and labor schedules or those that require a physical data capture device, Lathem offers an exceptional workforce management platform. We're proud to extend this solution to our 3,800+ clients." -David Rosas, Co-Founder and CEO of Greenshades Software. Rosas stated the decision to formalize a strategic alliance was predicated on strong alignment between the two organization's cultures, a parallel approach to the market, and a shared focus on addressing the rapidly evolving needs of "deskless workers." A sentiment that is echoed by the leadership team at Lathem. "The past couple of years have ushered in tremendous change for all businesses. The technology they use to keep employees safe, focused, and informed needed to evolve to keep pace, From touchless clocks for frontline workers to more robust online solutions for remote workers, Lathem has been on the forefront of innovation. We know David and the Greenshades team are doing the same for Payroll and HR professionals, so we're thrilled for the opportunity this partnership creates for our clients." -Bill Lathem, President and CEO of Lathem Time. Greenshades and Lathem solutions will be featured on each company's online marketplace and fully integrated via API for a seamless experience between the two platforms. About Greenshades Software Since 2002, Greenshades has been singularly devoted to helping hardworking companies fulfill the promises they make to their employees. With intuitive technology and best-in-class customer support, Greenshades empowers Payroll and HR departments to give their teams everything they need to thrive. Delivering accurate payroll, proactive compliance, automated tax calculations, and robust employee engagement through one powerful platform supported by world-class customer care. About Lathem Time Founded in 1919, Lathem is the leading supplier of time and attendance products for businesses in North America. Over 1 million companies have relied on a Lathem solution to track their employees' time for payroll. Lathem offers innovative technology that is easy-to-use, reliable, and designed with over 100 years of industry expertise. From cloud-based software to mobile apps and biometric face recognition technology, every Lathem product is backed by an industry leading US-based customer service team that average an astounding 18 years of service. Many have tenures of more than 30 years. This commitment is evidenced in every product that carries the Lathem name. Family values, pride of craftsmanship and attention to detail are at the core of Lathem's culture.

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EMPLOYEE ENGAGEMENT

Survey: Digital Workplace Key to Engagement for Frontline Teams

YOOBIC | March 18, 2021

NEW YORK, March. 18, 2021 /PRNewswire/ -- Frontline workers aren’t being given the digital tools they need to succeed, leading to disengagement and reduced productivity, according to an international survey of frontline workers published today by digital workplace innovator YOOBIC. A smarter and more connected approach, using mobile devices and enterprise-grade apps, could be the key to achieving operational excellence, refocusing frontline employees on core revenue-driving activities, and attracting and retaining young workers. Mobile and deskless workers now make up 80% of the global workforce, totaling over 2.7 billion people, but the majority of digital workplace solutions still focus on supporting deskbound employees. In fact, according to the YOOBIC survey, fewer than six in 10 frontline workers currently use mobile devices as part of their jobs, and 73% of frontline employees are still using paper forms, despite 71% saying that easier access to digital tools would make them more productive. The failure to empower workers with suitable digital tech takes a direct toll on mobile teams’ morale and productivity, the survey shows. More than a third of frontline employees now say they feel disconnected from their HQ, and over three quarters say their sense of engagement would be significantly improved by relatively modest connectivity measures such as mobile access to corporate communications messages. With employees almost five times more likely to perform well when they feel their voices heard, lack of connectivity is a serious problem for today’s deskless workforce, the survey shows. Frontline employees don’t just make, distribute and sell the products we consume — they deliver a brand’s purpose and promise, and create value that differentiates the brand from its competitors. By making those workers more productive, organizations free up their time for impactful work such as helping customers, improving quality, and managing critical projects. The absence of appropriate digital tools directly impacts employees’ career growth, with 40% of frontline employees saying they receive training no more than once per year, even though seven out of 10 employees would welcome access to mobile, app-based learning solutions. That contributes to a sense of stagnation that’s especially trying for younger workers, with over a third of Millennials — who now make up three quarters of frontline workers — saying they feel unfulfilled in their roles. Frontline teams are the engine of our economy, but they’re sorely underserved by organizations that fail to invest in new digital technologies,” says Fabrice Haiat, CEO of YOOBIC. “YOOBIC customers who integrate mobile apps into their deskless employees’ workflows are realizing significant gains in operational excellence, customer experience, and sales.” The YOOBIC survey, conducted in December 2020, interviewed 1,000 frontline workers from the UK, US and Canada, across industries including retail, hospitality, manufacturing, and construction. About YOOBIC YOOBIC is an all-in-one digital workplace for frontline teams. Our mobile app gives business leaders and frontline teams the performance tools they need to work, learn and communicate - all in one place. With digitized task management, streamlined communications and mobile learning, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 200+ global brands including Boots, Burgerfi, Lancome, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC solutions to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience. To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn.

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TALENT MANAGEMENT

SkillStorm Announces Appian Partnership

SkillStorm | April 21, 2022

SkillStorm, a leader in technology talent development, announced today that it has become an Appian Education Partner. SkillStorm deploys specialized teams of custom-trained U.S. tech talent to its commercial and federal services clients. As an authorized Appian Education Partner, SkillStorm will help its clients accelerate their digital transformation initiatives by providing an exclusive pipeline of custom-trained and certified Appian Developers at scale through its Hire, Train, Deploy ("HTD") and upskilling programs. The Appian Low-Code Platform is the unified platform for change. Appian combines process mining, workflow, and automation to accelerate business by allowing customers to discover, design, and automate their most crucial processes. Appian accelerates development up to 10x compared to traditional coding. By providing a single interface that unifies data, process, people and the digital workforce, Appian helps organizations improve digital innovation and optimize business outcomes. "SkillStorm's broad focus on students, career-changers, military veterans, and other communities matches our commitment to democratizing access to the opportunities inherent in a low-code career, Our partnership has grown over the past two years, and we look forward to scaling it to even greater heights in the future." -Marc Wilson, Chief Partner Officer at Appian "Appian has been a great partner, as we've collaborated together over the last two years, skilling up strong resources to become Appian developers. I am very excited to officially announce our partnership, and excited for the road ahead providing Appian careers for individuals and supplying the Appian Partner community with superb Appian developers, Low-code is transforming the way we develop software, by moving some of the most time consuming development tasks into simpler configurable or graphical interfaces items, empowering developers to create more and more rapidly. As an Appian Education Partner, we will continue to support the initiative of lowering TCOs of products via low-code, model-driven, process-centric, and case-centric software development." -Neil Hassanwalia, Chief Revenue Officer at SkillStorm. SkillStorm is helping to close the tech skills gap by investing in creating a workforce that is custom trained to meet the dynamic needs of its clients across the U.S. SkillStorm's workforce and talent development platform provides college graduates, transitioning service members, and military veterans with specialized training tailored to the specific needs of SkillStorm's clients, preparing these newly-certified professionals to easily integrate with experienced teams and have an immediate impact. About SkillStorm Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We create Stormers, the world's most elite developers. We hire, train, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies, including AWS, Appian, Salesforce, PEGA, and ServiceNow. We are committed to hiring and training college graduates and veterans for high-growth technology careers with our Fortune 100 clients. Through these dedicated efforts, we provide our clients with an exclusive pipeline of high-quality, U.S.-based tech talent that is custom trained with the skills required to support our clients' critical technology initiatives. As a flexible technology workforce partner, we provide fully formed tech teams at every level of experience, skill sets, and clearance. Stormers are deployed either at our clients' sites or at our U.S.-based delivery centers.

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RECRUITMENT & RETENTION

To Focus On Customer Service and Integration of Clients, HR Service Partners Appoints New Executive Roles

HR Service Partners | January 31, 2022

HR Service Partners (HRSP) announces the appointments of Trishia Masias and Mary Carter, CMA, to their new roles. Masias, who serves as the Director of Client Services at HRSP, will now operate as its Chief Operational Officer. Carter, who serves as the Controller at HRSP, will now operate as its Chief Financial Officer. "CEO Matt Lowman and I are happy to announce the addition of two new roles, These roles are integral to continuing to provide the level of service that we're committed to delivering to our clients." -HRSP President Jason Halsey Focusing on Customer Service HRSP operates with the notion that genuine customer service comes through technology and integration by improving methods of communication between its organization and clients. Masias will oversee the expansion of client relationships through focused and targeted customer service. "I'm excited to get back to the core fundamentals of who we are as a company, which involves us shifting focus to optimizing communications and service processes with our clients, In 2022, we will focus on customer service and integration to identify each area where we can serve our clients more efficiently. We will use all of our resources, technology, and pieces of training that we have cultivated to accelerate growth for our clients and our organization." -Trishia Masias Integrating Clients Through Technology As HRSP continues to ease the process of client communication, it will also employ new and innovative technologies to enhance operational efficiencies. Carter will oversee the execution and integration of software for employee training, engagement, and process development.

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Spotlight

This article by Doug Howard in Training Industry Magazine aptly sums up the hot trends that have dominated the HR industry this year. We believe that some of these trends should also be picked up and implemented by learning and development professionals next year too. After all, we design for employees; it helps if we know what motivates them to perform better at the workplace and how we can keep them hooked to the courses that training managers and the C-suite commission spend thousands of dollars on to create.

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