WorkJam Launches Next Generation Task Management Platform Advancing the Frontline Workforce Revolution

WorkJam | January 13, 2020

WorkJam, the world’s leading digital workplace for frontline employees, announced today the release of its new, next-generation Task Management module, enabling employers to effectively manage the operations and experience for their frontline workforce. Task management has historically been either a manual or siloed function, facilitated by outdated and overburdened systems, creating barriers to true operational excellence and obstacles for developing the optimal employee experience. WorkJam Task Management, however, is a new approach to task management, offering a complete system of work in a single solution for the frontline and brings together employee training, recognition, communication, with gamified auditing. The new functionality provides employers the ability to ensure consistent workflows to field teams, monitor the completion of tasks and audits, aligning training to specific tasks, and oversee organizational workload and compliance — all delivered in an engaging user experience. With WorkJam’s Task management, organizations will achieve outsized labor productivity gains and be able to sunset outdated, ineffective legacy task management systems that have failed to keep up with the pace of innovation in frontline employee management.

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The Older Australians at Work summit drew a diverse audience across the age spectrum to discuss the inclusion and promotion of older Australians in the workforce. Speakers and panels explored what mature age workers are looking for and how business can respond.


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HR STRATEGY

Industry Leading HR and Payroll Company ADP Works with LightHouse to Enhance Accessibility of Products to Blind Users

LightHouse for the Blind and Visually Impaired of San Francisco | December 18, 2021

The LightHouse for the Blind and Visually Impaired of San Francisco and blind LightHouse staff members reached an agreement with the Professional Employer Organization ADP TotalSource® to enhance the accessibility and usability of the ADP Workforce Now® solution to LightHouse staff who are blind or have low vision and use screen-reading software to access digital content. LightHouse, a 120-year-old nonprofit which supports and promotes the independence, equality, and self-reliance of people who are blind or have low vision in northern California, uses ADP TotalSource products for its human resources and payroll needs. ADP is working with a leading web accessibility expert to help enhance the accessibility of its Workforce Now solution for the blind or those who have low vision. The group will audit the ADP Workforce Now web and mobile applications to help ensure they conform to the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG), version 2.1, Level AA. ADP is also rolling out an enhanced policy that reaffirms its commitment to accessibility and outlines its procedures for incorporating accessibility into the development and testing lifecycle for its solutions. ADP will also provide enhanced training to ADP TotalSource associates to ensure a deeper level of service that will help them provide greater technical assistance to individuals who use screen readers to access ADP Workforce Now. "This agreement is a major commitment by ADP TotalSource to building an accessible workplace environment for LightHouse's blind employees, managers and executives to participate efficiently alongside their sighted peers. We expect that this commitment represents an important step towards bringing an accessible workplace environment to any blind employee in the vast workforce ADP TotalSource serves." -LightHouse's CEO, Bryan Bashin "I am pleased that this work will result in my having greater access to essential human resources and payroll functionality, and I am excited that many other blind and visually impaired users of ADP's services will also benefit from these changes," - Frank Welte, Senior Accessible Media and Braille Specialist at LightHouse. About LightHouse for the Blind and Visually Impaired of San Francisco Headquartered in San Francisco, California, LightHouse for the Blind and Visually Impaired provides education, training, advocacy, and community for blind individuals in California and around the world. Founded and based in San Francisco since 1902, the LightHouse is one of the largest and most established comprehensive blindness organizations in North America, with a wide variety of programs to suit a wide variety of needs, as well as a rich network of blindness advocates and professionals. Visit www.lighthouse-sf.org for more information. About Disability Rights Advocates DRA is one of the leading non-profit disability rights legal centers in the nation. With offices in Berkeley and New York City, DRA's mission is to advance equal rights and opportunities for people with all types of disabilities nationwide. To advance that mission, DRA regularly advocates for greater access to modern technology. DRA has negotiated access improvements to several types of popular technologies including audio described content on HBO Max.

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HR STRATEGY

Flexible Law Degree Offerings Are Attracting Working Professionals

Faulkner Law | January 05, 2022

A growing number of non-traditional students seeking a law degree are discovering new opportunities to pursue a Juris Doctor (J.D.) through the expansion of distance learning and flexible scheduling options approved by the American Bar Association (ABA). One such offering is the Executive J.D. Schedule at Faulkner University Thomas Goode Jones School of Law in Montgomery, Alabama. Faulkner Law's Executive J.D. Schedule provides part-time students with the same curriculum and services as students in their traditional, Full-time J.D. Schedule, only delivered through blended online and in-person courses spread out over a four-year time commitment. In its second year, the Executive J.D. Schedule has welcomed primarily non-traditional, working professionals with an average incoming age of 35. "For over 70 years, Jones School of Law was a part-time, evening J.D. program, This new age of distance learning and online technologies allows us to refocus on this same commitment to offering a legal degree to those students who require the flexibility of schedule to accommodate their professional and personal lives." - Faulkner Law Dean Charles B. Campbell. The blended learning delivery of the Executive J.D. Schedule is ideally suited to students within a three-to-four hour driving radius from the campus that is conducive to fulfilling the in-person learning obligations scheduled two weekends a month excluding the summer. The part-time schedule appeals to working professionals who may have previously thought about becoming a lawyer but could not afford to forgo employment to do so, including current student Preston Roberts, a government relations professional residing in Montgomery. Without this opportunity, Roberts states he would not have been able to pursue his law degree without leaving his career and interrupting his family life. While he acknowledges that law school requires a substantial commitment, he also believes the rewarding outcome will validate the pursuit. The Executive J.D. Schedule offers parity with Faulkner Law's Full-time J.D. Schedule, including integrating bar exam preparedness, maintaining compliance with ABA Standards, providing student services and academic support, and following established admissions standards. Learn more about the part-time Executive J.D. Schedule at law.faulkner.edu/executiveJD. About Faulkner Law Faulkner University's Thomas Goode Jones School of Law is a private, Christian law school in Montgomery, the capital city of Alabama. As an ABA-accredited school, Faulkner Law provides students a rigorous curriculum and hands-on experience to drive both academic success and community service, and celebrates its students who have a desire to use their legal degree to seek justice and serve their communities — wherever that may be.

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HR STRATEGY

WOW! Named One of Denver's Best and Brightest Companies to Work For

the Best and Brightest Programs | December 28, 2021

WOW! Internet, Cable & Phone (NYSE: WOW), a leading broadband services provider, was named one of Denver's Best and Brightest Companies to Work For® for the second consecutive year by the National Association for Business Resources (NABR). WOW! secured the regional award in Denver last year as one of the area's inaugural recipients and recently received national recognition as a 2021 Best and Brightest Company to Work For in the Nation®, winning the award for the eighth time and fourth consecutive year. The Best and Brightest Companies to Work For award is given to companies, like WOW!, that demonstrate dedication to maintaining an excellent employee culture, pioneering innovative and thoughtful human resource practices and going above and beyond to positively impact the lives of employees. As part of its focus on recognizing the value of its people, the company recently awarded shares of WOW! stock to all employees. This benefit is just the latest example of WOW!'s dedication to its workforce. WOW! is committed to continuously providing career development opportunities, offering competitive wages and benefit packages, as well as instilling and promoting a company culture of respect and excellence, values aligned closely with its core mission. "It's an honor to receive this award for the second time in Denver, where WOW! is headquartered, We're incredibly proud of our Denver employees' unwavering commitment to providing excellent service to customers and their constant dedication to embodying WOW!'s core values every day." -David Brunick, chief human resources officer of WOW! One of 17 companies receiving this recognition in Denver, WOW! was evaluated across the following categories: employee achievement and recognition, communication and shared vision, diversity and inclusion, employee enrichment, engagement and retention, work-life balance, compensation and benefits, community initiatives and strategic-company performance. WOW! has continuously demonstrated that its leadership and human resources practices positively impact the professional development and well-being of all of the company's employees. In response to the ongoing challenges of the Covid-19 pandemic, WOW! has remained committed to ensuring employee safety. Since the initial height of the pandemic, WOW! has made significant strides in nimbly navigating the future of work by implementing new procedures for virtual and remote work that allow all workers to feel safe and secure, while maximizing efficiency. "As the Covid-19 pandemic continues to reshape the workplace, our employees have shown incredible strength in adapting to these changes while continuing to provide exceptional service to our customers, Our record of achievement as a Best and Brightest Company demonstrates WOW!'s success in creating an excellent workplace in Denver, across local markets and on a national level, a record that we strive to uphold." -Teresa Elder, CEO of WOW!. About WOW! Internet, Cable & Phone WOW! is one of the nation's leading broadband providers, with an efficient, high-performing network that passes 1.9 million residential, business and wholesale consumers. WOW! provides services in 14 markets, primarily in the Midwest and Southeast, including Michigan, Alabama, Tennessee, South Carolina, Florida and Georgia. With an expansive portfolio of advanced services, including high-speed Internet services, cable TV, phone, business data, voice, and cloud services, the company is dedicated to providing outstanding service at affordable prices. WOW! also serves as a leader in exceptional human resources practices, having been recognized eight times by the National Association for Business Resources as a Best & Brightest Company to Work For, winning the award for the last four consecutive years. About the Best and Brightest Programs The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in operations and employee enrichment that lead to increased productivity and financial performance. This competition scores potential winners based on regional data of company performance and a set standard across the nation. This national program celebrates those companies that are making better business, creating richer lives and building a stronger community as a whole. There are numerous regional celebrations throughout the country such as Atlanta, Boston, Chicago, Dallas, Detroit, Grand Rapids, Houston, Milwaukee, San Diego and San Francisco.

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HR STRATEGY

KnowBe4 Promotes Four Leaders to Executive and C-Level Positions

KnowBe4 | January 25, 2022

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, today announced it has promoted four of its leaders to executive and C-level positions within the organization. KnowBe4 promoted 75 of its employees in Q4 2021. John Just has been promoted to chief learning officer, where he will be responsible for providing strategic leadership regarding content creation on eLearning. Tony Jennings has been promoted to executive vice president of international and global channel sales, where he will be responsible for spearheading the continued rapid growth of international sales and global channel sales, and driving revenue and strategic relationships with SMB and enterprise customers globally. Mark Patton has been promoted to executive vice president of engineering, where he will be responsible for building, leading and coaching the Software Development, Quality Assurance and Site Reliability Engineering teams in the U.S. and international offices. Mike Santos has been promoted to executive vice president of global customer success, where he will be responsible for overseeing all aspects of the organization's global customer success initiatives and work to drive results in customer growth, satisfaction and retention. "At KnowBe4, we believe in recognizing employees for their hard work by elevating them to positions with higher levels of responsibility, This entire group of professionals has demonstrated superior performance, outstanding leadership skills and positive attitudes in each of their respective areas. We are fortunate to have such a talented team and I look forward to the many stellar accomplishments from this group as we move forward." -Stu Sjouwerman, CEO, KnowBe4. About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by more than 44,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security. Kevin Mitnick, an internationally recognized cybersecurity specialist and KnowBe4's Chief Hacking Officer, helped design the KnowBe4 training based on his well-documented social engineering tactics. Tens of thousands of organizations rely on KnowBe4 to mobilize their end users as their last line of defense.

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Spotlight

The Older Australians at Work summit drew a diverse audience across the age spectrum to discuss the inclusion and promotion of older Australians in the workforce. Speakers and panels explored what mature age workers are looking for and how business can respond.

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