Employee Experience, Employee Engagement

Boost Customer Satisfaction Through Employee Engagement

Happy customers are the key to any successful business. And in this video, we show how you can achieve that goal.

Customer experience is becoming increasingly important in today's competitive business environment. Customers expect a seamless and personalized experience and will switch brands if they don't get it.

We'll cover the importance of employee engagement, how to involve staff in the feedback process, and how to use real-time collaboration to make impactful changes.

Let us know your thoughts about the importance of employee engagement in boosting customer satisfaction in the comments below. And don't forget to subscribe for more content about customer experience, loyalty, and retention!

Spotlight

Info-Tech Systems Integrators

Info-Tech, headquartered in Singapore is specialized in providing Cloud-Based HR and Payroll software with the aim to help businesses of all sizes and industries to automate and streamline their complete HR processes. The company offers an integrated, flexible yet innovative features such as the AI-Enabled Facial Recognition Mobile Attendance App, Time Attendance, Payroll, Leave, Claims, Job Costing and Appraisal Software. Info-Tech has grown to be one of the leading HR Software provider in Singapore with a track record of over 25 years’ experience. Today, Info-Tech is also operating in Malaysia, Hong Kong and India - servicing 10,000 customers and processing close to 350,000 employees’ payroll in a month.

OTHER VIDEOS

How Recognition Reinforces DEI in the Workplace

video | September 7, 2023

The correlation between holistic employee recognition and diversity, equity, and inclusion is often overlooked. Recognizing your employees for what they do well, both personally and professionally, is a simple, powerful way to improve their psychological safety and protect your organization from turnover....

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Motivation: The Key to Employee Retention

video | September 7, 2023

An astonishing 70% of employees aren't engaged at work & 40% of employees would work harder if they were happier in their roles! Motivation is the key – it sparks innovation, boosts productivity, and fosters engagement. Understanding motivators prevents employee disengagement and unlocks the potential of your team. Motivation improves employee retention. ...

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How to Motivate Your Remote Team

video | September 8, 2023

In this video, Anequim explores effective strategies to motivate remote teams. Drawing from expert advice and proven techniques, Anequim shares practical tips on how to boost motivation levels and support remote workers. Discover the importance of being a supportive leader and practicing empathy to create a positive work environment. Explore innovative ways to keep remote teams connected, such as coordinating small group meetings and holding group pomodoro sessions. Learn how to set clear expectations, show appreciation, and encourage authentic communication to motivate your remote team with Anequim's valuable insights....

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Why KPIs Matter

video | September 8, 2023

In this informative video, we delve into the importance of Key Performance Indicators (KPIs) for Anequim, a leading company in its industry. KPIs serve as crucial metrics that help gauge the success and progress of a business. Through interviews with experts and real-life examples, we explore how Anequim strategically uses KPIs to measure its financial performance, customer satisfaction, and operational efficiency. Join us as we uncover the power of KPIs in driving growth and success for Anequim and gain insights into how these metrics can be applied in other industries as well....

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Spotlight

Info-Tech Systems Integrators

Info-Tech, headquartered in Singapore is specialized in providing Cloud-Based HR and Payroll software with the aim to help businesses of all sizes and industries to automate and streamline their complete HR processes. The company offers an integrated, flexible yet innovative features such as the AI-Enabled Facial Recognition Mobile Attendance App, Time Attendance, Payroll, Leave, Claims, Job Costing and Appraisal Software. Info-Tech has grown to be one of the leading HR Software provider in Singapore with a track record of over 25 years’ experience. Today, Info-Tech is also operating in Malaysia, Hong Kong and India - servicing 10,000 customers and processing close to 350,000 employees’ payroll in a month.

Events