Power of people analytics can extend HR’s reach

whitePaper | November 7, 2019

Why companies need to focus on employee experience to drive success. The link between employee experience and business performance is clear but HR teams believe they need to radically change how they listen to their people to drive transformation. That’s the key finding of the Questback State of Employee Experience 2019 Study. We recently spoke to 150 HR professionals to better understand their views on employee engagement and experience.

whitePaper | December 31, 2019

As companies look to become more flexible and agile in the marketplace, they’re hiring greater numbers of temporary, or contract, workers. At the same time, full-time and part-time employees — both hourly and salaried — are looking for greater control over work/life balance and a more engaging work experience. This “blended” workforce wants to work smarter, with consumer-grade ease and speed from their first day to their last.

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | June 15, 2022

Today, most leaders recognize that diversity, equity, and inclusion (known interchangeably as D&I, DEI, and more recently DEIB-the B standing for Belonging) is a mission-critical business function. Yet, some companies still view D&I as a single component of employee care programs, rather than a core function that must permeate every aspect of an organization and shape its goals and activities from the most strategic down to the most tactical.

whitePaper | December 31, 2019

An organization’s human layer is its people. However, ­people are unpredictable and often cause data breaches — either accidentally or maliciously — as they create, store, and share increasing volumes of unstructured data. And this risk that people pose to sensitive information is only growing. The traditional security perimeter has disappeared with the adoption of cloud technology and flexible working practices that see staff, partners, and clients accessing data and applications via a range of devices and from multiple locations (potentially even from across the globe). This has led to an increased need for human layer security — technology such as contextual machine learning and artificial intelligence (AI), which can detect abnormal behavior to prevent breaches before they happen.

whitePaper | July 9, 2022

For organizations with flexible work models from the hybrid to the fully distributed the head of remote role is growing in popularity. The people in this role are responsible for managing the virtual employee experience and implementing best practices for remote work throughout their organizations. Not all companies need a head of remote, but all companies do need someone to advocate for the wellbeing of their remote workforces.