WHY EMPLOYEE ENGAGEMENT IS KEY TO CONTACT CENTER IN 2017

Engaged Employees build stronger relationships with customers, helping their company increase sales and profitability.

Spotlight

Brunel

Brunel International N.V. is an international service provider specialising in the flexible deployment of knowledge and capacity in the fields of Energy, Infrastructure, Mining, Automotive, Construction, Engineering, High-tech, Manufacturing, Oil & gas, Aerospace, Electrical, Energy & power plant, Finance, IT & Telecome, Legal, Life Sciences & Healthcare, Machinery & plant, Marketing & Communication, Pharma, Rail and Shipbuilding. Services are provided in the form of Talent Resourcing, Global Care and Mobility, Project Resourcing, Personnel solutions, Consultancy, Project management, Co-sourcing (IT), Training, Service and work contracts, Temporary staffing, Resourcing solutions and Talent scouting. Incorporated in 1975, Brunel has since become an International group with a strong global brand. Operation from its own international network of 106 branch offices in 37 countries, we have over 12,000 employees and an annual revenue of EUR 790 million (2017). The company is listed at Eurone

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HR Trends 2020

Infographic | January 9, 2020

We recently published a blog sharing where we believe HR and people management will steer in 2020. This blog covered 24 different people and culture trends you can expect to see throughout this year and beyond. Before you dive in, we should let you know that this blog is a lengthy one and will take you about 15 minutes to read. We know it’s important to stay up to date with HR trends for 2020 and we get it – you’re busy! If you’re reading this thinking, “I don’t have 15 minutes to read a blog”, we’ve got you covered.

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Employer Branding in 2022: What’s Working and What’s Not?

Infographic | August 17, 2022

71% of customers will stop doing business with a company that mistreats its employees. 90% of people are willing to accept lower lifetime earnings in favor of more meaningful work. 6 in 10 people stated that looking after employees is the best thing a brand can do.

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6 amazing things you can do with HR analytics

Infographic | January 6, 2020

Pay for performance: Identify the best payment schemes to motivate your staff. With HR analytics, you can compare different pay elements and tie them with performance to see which produces the greatest results. Did you know that for senior roles, a higher commission rate is most effective in producing results while a higher base rate is preferred for more junior positions.

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Human resource infographic

Infographic | April 22, 2021

HR Infographics from People HR and some others that we found interesting. See more ideas about leadership management, employee.

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Collaboration in the Workplace

Infographic | February 28, 2022

Effective communication increases productivity by over 20% (McKinsey) 99.1% want a workplace that cultivates honest communication (Teamstage) 97% of employees believe communication impacts their task efficacy

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UNLOCK HR BUSINESS PARTNER PERFORMANCE

Infographic | January 20, 2020

To improve HR Business Partner (HRBP) strategic effectiveness, organizations must evolve HRBP competencies and remove organizational barriers. Despite increased investments in HRBPs, THERE has been little progress. Application barrier partnership barrier most teens don't know how to apply only 22% of line leaders actually competencies in their day-to-day role ask HRBPs for strategic insights.

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Spotlight

Brunel

Brunel International N.V. is an international service provider specialising in the flexible deployment of knowledge and capacity in the fields of Energy, Infrastructure, Mining, Automotive, Construction, Engineering, High-tech, Manufacturing, Oil & gas, Aerospace, Electrical, Energy & power plant, Finance, IT & Telecome, Legal, Life Sciences & Healthcare, Machinery & plant, Marketing & Communication, Pharma, Rail and Shipbuilding. Services are provided in the form of Talent Resourcing, Global Care and Mobility, Project Resourcing, Personnel solutions, Consultancy, Project management, Co-sourcing (IT), Training, Service and work contracts, Temporary staffing, Resourcing solutions and Talent scouting. Incorporated in 1975, Brunel has since become an International group with a strong global brand. Operation from its own international network of 106 branch offices in 37 countries, we have over 12,000 employees and an annual revenue of EUR 790 million (2017). The company is listed at Eurone

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