The Datafication of HR: Graduating from HR Metrics to People Analytics

whitePaper | July 6, 2020

In 1997, a groundbreaking McKinsey study exposed workforce vulnerabilities for human resource teams in their book, "The War for Talent," yet almost 20 years later as the human capital field is desperate for a revolution, most organizations are not prepared for battle. The dynamics of talent’s low supply and high demand are playing out across the globe, affecting every industry sector and continent. A recent study from PwC called "Redefining Business Success in a Changing World" found that 72% of CEOs are concerned about the availability of key skills and 48% are planning to increase headcount1.

whitePaper | January 30, 2023

Telstra, Australia’s leading telecommunications and technology company, employs 25,000 plus employees and has an international presence spanning over 20 countries. Prior to partnering with Achievers, Telstra used a rewards and recognition platform for 8 years for peerto-peer recognition. However, with the rapid advances in technology and industry shifts, the needs of the organisation, and its customers, had significantly changed. New ways of working had exposed limitations in the platform and the opportunity for recognition program design simplification and digitisation of all recognition programs. Telstra wanted a high frequency recognition solution that was fully integrated and connected, reinforcing a global employee engagement experience.

whitePaper | December 31, 2019

With nearly 12,000 stores, Walmart is the world’s largest brick-and-mortar retailer and controls one of the biggest distribution networks around the world. Today, however, Walmart is cutting back its investments in traditional retail while shifting its focus to digital technology and online sales channels. Walmart’s transformation from a big-box-focused retail giant to an eCommerce-focused technology platform (which happens to operate brick-and-mortar outlets) is well under way. In Q1 of 2018, Walmart’s U.S. online sales grew by 33%, driven by fresh investments in online grocery and website design.

whitePaper | June 2, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.

whitePaper | July 15, 2022

Many organisations keep the same data in a multitude of locations. Employee records, for example, may well exist in your core HR system, your learning management system (LMS), your payroll system, your expenses system, and in your online recruitment system. When an employee joins or leaves your organisation, their data needs to be changed in all five locations – creating extra work for your HR team, and risking data breaches and inaccuracies. HR doesn’t work in isolation, so why should its systems?

whitePaper | October 20, 2022

This is the first time in history that there are five generations at work together, and the business implications of such a diverse workforce working side by side cannot be overestimated. Recently, 60 percent of CEOs surveyed by PricewaterhouseCoopers indicated that the multigenerational workforce will in fact “transform” business in the near future.1 For businesses prepared to manage an increasingly diverse workforce, this transformation can be productive — and profitable. As workforce demographics shift and your employee makeup becomes more varied and complex, a long-term human capital management (HCM) plan as part of your workforce management strategy is more essential than ever.