Change the sales rep experience, improve the customer experience

whitePaper | February 24, 2023

Hybrid work is the giant curveball that Mother Nature has thrown toward Human Resources professionals. Frankly, the evolution toward hybrid work has been a long time coming, but the pandemic accelerated what advances in technology already had begun. About 10 years of transformation happened virtually overnight.

whitePaper | January 1, 2020

The rise of artificial intelligence (AI) is redefining how businesses operate. Artificial intelligence enables computers to learn from experience and accomplish human-like tasks more efficiently by processing large amounts of data and recognizing patterns. Over the next decade, data analytics and AI will augment workers’ efficiency, as companies rely on leading tech to beat out competitors, according to Gartner’s Hype Cycle 2019.

whitePaper | April 18, 2022

Task management has — and will always be — an important part of workforce productivity. How many workers actually get done largely hinges on how organized and effective companies assign and manage tasks for their employees.

whitePaper | December 5, 2022

More employees are working from home, walking down the hall to their home office rather than driving to a worksite.

whitePaper | June 2, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.

whitePaper | January 6, 2021

Global Business Driven HR Transformation is a crosscurrent of rapid changes in culture, technology, law, and leading practices. There’s no such thing as an organization that’s arrived at its destination — there are only ones that keep evolving and ones content to stand still. In our new book, Global Business Driven HR Transformation: The Journey Continues, Deloitte has mined the experience and vision of its leading field professionals to explore the many future trends that are shaping the way companies relate to their people